I'm going to tell you that I'm a big fan of probably the largest parts group on the eastern…read moreMaryland peninsula and their ability to make your dreams come true when looking for a transfer case or other difficult situations for that hard to find truck or automobile parts. Be sure to check out their inventory when you have the time to make a decision on purchasing the vehicle equipment you need

This place was fantastic!! We needed a rear differential quickly and they delivered 3 days earlier…read morethan promised. The service and communication was top notch. We worked with Caesar and couldn't be happier. Highly recommend this business!!

I needed an alternator and I called to check on availability and they had the part in stock. Fast,…read moreeasy, and friendly service. Great prices too! My mobile mechanic Jerome recommended this place and I will definitely be back.

I'm huge on customer service. Went into this store, not one person out of 4 gentleman said hello…read more No, "let us know if you need anything" or "can we help you". We have to do better at customer service. I think I'll drive a few extra miles for another auto store.

Refused to honor the Gold Series 3 year replacement. Told me to "call corporate". Not siced.read more

To my surprise I was charged $400 each for BMW Headlights. I found a set of both headlights on…read moreAmazon for $225 later. I spent a total of $800 and was reminded that it was a BMW. The Customer Service was great but the overpricing has ruined my entire experience and depleted some of my savings. Don't let this happen to you. Do your own research before purchasing. Unfortunately I did not until after the fact - I'm embarrassed to say. Caution and remember to Check Amazon. They have very competitive prices on their used auto parts.

Great experience today! I found the exact parts I was looking for and I bought them for a very fair…read moreprice. They have used parts, new parts and a retail store with obscure products for the DIYer, they even sell automotive paints and products to complete any project. One stop automotive shop. Check them out!

I went to this store once about 10 years ago and that was enough at the time. But recently I…read moreneeded a part for the daily driver (yeah, I broke something during a repair) on a weekend afternoon and according to the website, they had it in the store so I sucked it up expecting it to be what I remembered...surprise: massive improvement from the past. I've been back several times in recent months and this NAPA is back on the list of highly-acceptable options when buying parts. The folks behind the counter are polite, knowledgeable, and as fast as the customer in front of you will allow. Kudos to the current store manager for making this a place I want to go to again! It's still a NAPA, therefore most of what you want is behind the counter and this just isn't like the consumer-centric sort of autoparts store where you can browse the isles for bling, this get your parts and get back to fixin' stuff centric, so if you are looking for license plate frames, decals, and stuff to hang from the mirror, drive past and stop holding up the line!

I order a muffler for my 2005 Nissan Armada LE on 6/3/2018 from a lady name Kay. I originally…read morethought she was heaven sent because of her knowledge and professionalism. She was very quick in telling me a price and charging me extra for shipping. I was promised that my muffler would be in today 6/7/2018, so I traveled over to Napa only to receive the bad news that my muffler wasn't in and to come back tomorrow she also said she couldn't promise me it would be in tomorrow either. I asked for my additional shipping fee be given back due to a undelivered promise and she started back pedaling.

Purchased a gauge mount from them years back for my car because it was the only aftermarket car…read moreparts store we could find around the area. We recently moved, and some way, some how they've found our new address and I'm receiving mail directly to our new home. I made a friendly call asking to be removed from their mailing list and their two employees, including a manager I talked to were completely rude, didn't give a f*ck, were lazy and basically would not provide any help what so ever. They seemed offended that I did not want to be receiving junk mail from them. This kind of jack-ass service isn't a surprise, since when we bought our gauge mount years back the guys were rude and unprofessional too. Its unfortunate they have no competition in the area for car parts because their heads are blown up so big, they've developed a "i'm-the-shit-and-you-need-me" attitude when it comes to doing business. Yuck. Jerk offs like these don't deserve business if they refuse to take care of their customers. Take my warning: they'll harass you with mail and refuse to help you years down the road. Moving? Don't worry, they'll find you, and refuse to find the source of the problem for you. They could give a damn less about their customers satisfaction. Small shop, poor location near Andrews AFB, and a shitty small show room. Most parts you'll need will most likely take time to order any how. And at that rate, I'd suggest you buying directly online from some other source that would take better care of you, and not harass you years down the road and hunt you down with your new address. And PS. No, it was not forwarded from the post office.

In the category of speed shops in the DC area, this place is about as good as it gets. They've…read morebeen in business for over 40 years, and have outlasted many other shops in the region - I think it's for three reasons. 1: location right off of the Beltway, 2: it's big enough that it has most of the muscle car parts that you will need, and 3: These guys know what they are talking about. Most of us buy parts off the internet, but if you get the wrong thing and have to send it back, that process can take two weeks total. These guys are there for returns, but more importantly, they'll make sure that you get the right carburetor springs in the first place. The cons: they can be expensive, but our carb was the same price there as on the internet, so price is hit or miss. There's always a racing DVD on the flat screens and there's a dragster simulator for entertainment. If you have to get an engine running and have one Saturday to do it, this is your best bet. More importantly, you'll usually leave with more HP than you came in with.

My local go to over the AutoZ's and Advanced. Neil's counter people know parts and as a retired…read moremechanic that's important. Quality parts and fluids carried and usually in stock. They get a lot of business from independent mechanics and local shops but I've never had too long of a wait. Call ahead and they can set your parts aside for when you get there. I've mostly bought domestic car/truck parts from them GM, JEEP, and Toyota when I had my 4Runner. I'd recommended it and I know a retired worker from one of their sister stores in DC who vouches for the stores as well.

They have great service. We needed a turbo for a international 4300 truck. The part was not…read moreavailable even at the dealership and we needed the part Asap. They were able to find one in stock for us and we got it same day. Our truck was back in the road immediately. Thanks you

Honest. That means a lot. I came in to service squeaky Mercedes brakes and the owner and technician…read moreimmediately worked on the car while I waited. A few minutes later they called me back and showed me that the brakes all looked solid and I had nothing to worry about. No charge. This place seems like the real deal. I will definitely come back.

1 star. Absolutely terrible experience…read more I brought my BMW here thinking I would save money compared to the dealership. Big mistake. They quoted me around $2,950 for an oil housing replacement, while the dealership quoted $3,000. So there is basically no price advantage at all. Then it got worse. On the first day, they gave me my car back without the underbody cover at all. When I came to pick it up, I clearly told them that I would take the cover myself and they didn't need to install anything, but instead they handed me someone else's cover, which does not even fit my car. On top of that, I had insurance that was supposed to cover specific damage, but they opened a claim for everything they possibly could, creating unnecessary complications. I would not recommend it to anyone.

I came to this location EXTREMELY flustered and with the wrong attitude. As soon as I stepped out…read moremy vehicle I was greeted by Sonny who acknowledged my frustration & brought me back down to planet earth. He let me know in what capacity they are able to assist the customer and was extremely informative. He almost seems like an expert when it comes to vehicles which was a plus. Not only did he assist me with my most recent issue but he also gave me resolution for the ones I turned a blind eye to. He has great customer service and a knack for deescalation. That skill set will carry him very far. Thank you Sonny for easing my frustration, as a woman these things make us feel lost and you definitely guided me through this professionally and empathetically.

Look online for a part. Website says part in stock…read more Call store to confirm part in stock - it is. Go to store to get part - part not in stock. Ask for part to be shipped to my home. Store says no, it has to go to the store -- that should already have the part.

Good place to find import parts, knowledgeable folks very helpful in getting the correct tune up…read moreand filters I needed for my Subaru. Decent pricing and had everything on hand. Saved time and money. Recommend you check them out.