They overcharge for trailers overcharge for service also Charge for storage fees when they have…read moreover 7 acres Plus they don't post any signs stating that there is storage fees had an agreement to buy a trailer ordered was making payments the owner sold the trailer to somebody else after we give them over $3000 avoid this place you will get ripped off

From the owner: Lux Trailers Sales has been family owned and operated in 1972. We keep a wide variety of trailers…read morein stock at all time. We accept trade-ins and preform a service on all of our used trailers prior to resale. We strive to help our customers with any trailer needs, we have a repair shop on site as well as an extensive parts department. We look forward to working with you!

We had a hitch installed on our 2018 Kia Sorento about five or six years ago, and it has been…read moreawesome for letting us take our family bikes on trips ever since. Alas last spring we got into a fender bender and the bike rack got jammed in the hitch, making it all unusable. Fortunately, the friendly folks at Cap World were able to remove it in about 5 minutes and we're back in business. Thank you!!!

Recently purchased a new truck and needed a nice tonneau cover. Called these folks on a Thursday…read more Picked truck up on a Saturday. They installed in about 30 minutes on a Monday. Very thankful they support the military and they did fantastic work on the install and getting me set up with a nice cover. Bonus that they doubled the warranty of the cover since they installed it.

I am not a review guy, but this was a Fantastic experience. fast delivery of the cap, installation…read moretook exactly the amount of time they advertised. The installer and owner were both friendly and helpful.

The Gaithersburg location is fantastic for what they offer. There are, obviously, caps to view and…read morethey offer trailers, hitches, bed covers, liners, etc. They offer catalog ordering of caps for a customized design experience. They have a sitting area with a TV to relax while you wait for your work to be completed, if that's your preference. There are restaurants nearby, if you don't mind a 5 - 10 minute walk. Professional staff are available to answer any questions. Allison was the rep I interacted with and she is very knowledgeable on caps and the hitch I bought. I'll probably go back for a hitch bike rack (yes, they have those too) or a trailer in the future.

Be ware... ! We ignored the rumors and went against our better judgement because the sales Trey…read moreCustomers service was five star. On July 7 our truck was involved in a very serious accident. The truck bed and frame were not assembled properly by the person (Brandywine) that last owned the truck and this contributed to the instability of the truck when the load was being dumped. He could of lost his life or cause someone else to loose their life! We now Lost income waiting for repairs! It is a shame that some truck sellers take advantage and sell products that are questionable in qualify and functionality. DOT inspections can only go so far.

From the owner: Heavy equipment sales and rentals.read more

So, this may be super premature - but I just had the most amazing customer service call with Morgan…read moreW at Cruise America. She basically saved my life (well, at least rescued my 6yo daughter's first camping trip). So there I was - after another provider cancelled my reservation at the last minute and Cruise America's website won't even let me book my trip date (because it's tomorrow). I was faced with every millennial's worst nightmare - I'd have to talk to a person on the phone. But, it basically ended up being the nicest convo I had all day. Morgan W was awesome. She was calling around, made deals, and just generally making things happen. She was also just so nice! Even though I'm just some random guy with a last minute problem she worked for like 30 min to facilitate (I could easily imagine an alternative universe where the rep is like: "dude, call back during regular business hours and don't wait till the last minute for things"). So - will the RV be nice? I hope so. Will pickup go smoothly? Fingers crossed. But, the customer service? Amazing. P.S. Cruise America Morgan W is a great rep! Give her a raise (or at least a pizza party)!

We had an overall great experience renting from Cruise America. The online process was…read morestraightforward. Our rental attendant was professional and courteous; he took time to show us around the RV and was good at answering our questions. The RV itself was mostly in good working order; they are def very basic models. Unfortunately, the furnace heater in our unit was not working, so we had to sleep in pretty chilly quarters. Upon return, the attendant comped us one night of our stay fit the trouble, which I thought was fair. Overall, a great experience!

Avoid this place. They have had my trailer there for three weeks. I have called four times and…read morenot gotten one call back. I called today and they said that my truck would be done tomorrow. I flipped out, I still have not gotten a quote. They then said oh wait, we did not start the work he is going to send you a quote. I asked if they had started the work or not the woman said she did not know. The owner Mark would not get on the phone with me. I have never spoken to him. I am calling a local guy down the block to see if he could tow the truck to his shop for me. This is insane!

I have a fleet of 15 trucks we repair some in-house and send the rest to Mark at American truck…read more American Truck has fixed our complex DEF problems and other complex problems, with great communication and fair pricing. I highly recommend

I just bought a boat at Tri-State Marine in Annapolis. I had an incredible experience with Ron…read moreYoung, the salesman. I had many questions and Mr. Young answered them all with just exactly what I needed in a boat. These people do great work, sell, and deliver great boats. The way they prepare a boat for delivery is well beyond what I expected. I feel so good about the boat I bought, and having them maintain it in the future.

Bought a brand new Grady white from them last year and upon closer inspection the boat actually had…read moredamage on it. I didn't notice it on delivery but the pictures I took on delivery day show that it was already there. Someone knew this at tristate and they totally bamboozled me. That is shady business practice!

Been going here for 7 years for fuel; recently also had them do a new Yamaha install / repower on…read moremy old Grady. Very nice staff, very good about returning calls/messages and super friendly. Highly recommend this marina. Tom did an amazing job of the install, and Mike was great to deal with on the front end of it all. Chris has been very helpful with all my questions about performance/tips/usage. If you're in NE Baltimore, talk to these guys.

Great service and selection A great place to have your…read moreoutboard serviced or repaired. Very competent (the best?) mechanics. Great to do business with.

Great product, service and price…read more A business i have and do recommend! Purchased a new Suzuki engine and they went beyond to ensure proper installation and operation. Seven years now and no issues

From the owner: We are an Authorized Suzuki and Yamaha Dealer . Specializing in Re-Powering any boat, in house…read morefinancing available . We are also an Authorized Xpress Boat Builder and Dealer.

I'm going to tell you that I'm a big fan of probably the largest parts group on the eastern…read moreMaryland peninsula and their ability to make your dreams come true when looking for a transfer case or other difficult situations for that hard to find truck or automobile parts. Be sure to check out their inventory when you have the time to make a decision on purchasing the vehicle equipment you need

This place was fantastic!! We needed a rear differential quickly and they delivered 3 days earlier…read morethan promised. The service and communication was top notch. We worked with Caesar and couldn't be happier. Highly recommend this business!!