Great service! Chris was extremely helpful when listening to what we need and helping us find a…read moremattress in our price range. After our choice Chris and Neal were very helpful in the financing process and making sure we get set up properly. 10/10 recommend them!

Will not honor Warranty, Mattress was over 3k. A scam. I would go elsewhere and buy off the net for…read moreless when you decide what you need. The manager thought he could ignore me. I think it is churn'um and burn'um. The staff was unprofessional, nose rings, bad attitude, talking down. Go there decide what you want and buy on net for a lot less. Use them before they use you.

Very disappointed with Mancini's. We were offered last year's model on a Tempur-Pedic Matress and…read morewere grateful. We purchased the mattress with the understanding that it would be delivered the weekend of Nov 1, which was the big reason we made the purchase. No one contacted us before delivery, and when we followed up, we were told it wouldn't arrive until Nov 8. The manager later said Nov 4, then offered us a used bed to be delivered sooner, which was quite an absurd counteroffer given the used mattress was the same price as the new one we purchased. The constant changes and lack of communication were unacceptable. We were told three different delivery dates, only to end up back at the original one. This experience was frustrating, misleading, and far below expectations for a major purchase.

We had a great experience shopping for a new mattress and adjustable base with Nidal. He was very…read moreknowledgeable and helpful, and did not exert heavy sales pressure. He was very thorough explaining the pros and cons of different products. When we had some reservations about the initial estimate, he quickly pivoted with more affordable options which we appreciated very much. We were very happy with our shopping experience.

I've purchased 4 mattresses in the last 2 years from this location, and I wouldn't do business with…read moreanyone else. I have been served by ED the last two times I have purchased a mattress. This guy is the kind of person who is going to bend over backwards to insure you leave the premises thrilled for having come. Ed is totally here for me until the last action of the mattress being delivered is completed. If I have had any questions and/or needed any help with the delivery he has handled it with love and kindness. There is nothing like knowing someone has your back when your back is already up against the wall since commonly when a person purchases a mattress they are in some kind of transition in life, a major change ... purchasing a new house, the kids jumped up and down on the already 40 year old mattress for 5 years and now it is a goner, your parents are moving in, etc. So, having a person like Ed roll out the red carpet for you so amazingly you want to tell all your friends to go to Ed. And, the two other people I previously worked with were just like Ed ... WONDERFUL, PROFESSIONAL, TRUTH TELLER, DISCOUNT FINDER, KIND, FUNNY AND HAS MASTERED WHAT IT MEANS TO BE IN SERVICE TO ANOTHER PERSON/CUSTOMER. All 4 purchases the person helped me with getting the best deal. YOUR SOUL IS A BEAUTIFUL GIFT TO THE WORLD

First, let me say that Kirk is a solid dude. He went out of his way to help me 5 months ago , when…read morethe other store let me down.. That being said, unfortunately, we had a completely AWFUL experience recently at Trancas mattress firm. It started out really strong. Antonio was kind helped us find what we needed. We were really looking forward to our new mattress. The problem was on the backend . Complete and utter failure on the part of the warehouse and delivery team. We did our part paid for everything up front. We even threw in for the warranty. We set up and confirmed time & location several times for delivery which I took time off of work to make happen. The morning of the delivery, we get a phone call from the delivery driver who does not speak English that well got completely lost and kept blaming us for a bad address. We had to work with him on the phone for quite a while the whole time he kept blaming me when he shows up he show me his paperwork on the delivery sheet to prove me wrong and it had my correct address ! Somehow his phone was sending him way out of the way downtown somewhere. He didn't even apologize or admit that he was in the wrong . I had them come upstairs to take the old mattress away he kind of scoffed at it. With his coworker in another language. Open laziness attitude even. Proceeded to unload the mattress told me to inspect it first. Thank god I did otherwise I would've been stuck with a defective damaged and ripped bed that they sealed and wrapped! We were told many times that this was like new sanitized damage free. Used only once and returned with no damage. I refused the whole order. Kirk tried to save the sale, but by this point we were done. See attached photos.

I needed to buy 2 Queen sized mattresses for guest bedrooms in our new home. I didn't want to spend…read morea ton, and wanted something that would appeal to a broad variety of guests. As soon as I walked in, Ann gave me a friendly greeting and asked how she could help. I told her what I was as looking for and she took me straight to what I asked for. After chatting for a few more minutes I asked her about other options. Ann ended up giving me a great deal on the next level up which I'm confident my guests will love. If you're looking for great service, no pressure and good pricing - go to Matthew's!

Great business to deal with. It's in a good location close to downtown Napa. Friendly and helpful…read morestaff. We would go back next time we need a mattress.

We just purchased a new BeautyRest mattress. The store Manager, Teddy Edelstein, was so patient…read moreand helpful. We must have tried 8 mattresses before going back to the 4th one we tried. We bought the mattress on Sunday, and it was delivered on Tuesday. The delivery men were great. They had the bed set up and old one removed in about 20 minutes. Would DEFINITELY recommend Mancini's in Petaluma.

Lou at Mancini's in Petaluma is a Sales Associate Extraordinaire. He is knowledgeable, professional…read moreand friendly. He helped me choose a mattress that is perfect for my needs. He even looked for a special deal to reduce my overall cost. I had a very good experience at this store. Lou deserves a raise!!

Kerk was exceptional, patient, listened well and very knowledgeable. My wife and Me had a very…read morepleasant time choose the right bed because Kerk was good at hearing our needs. Enjoyed Mattress Firm Vallejo, I 10/10 recommend Kerk when you go for your bed needs! Joseph

What you buy in this store is not what you get at home. I went back to get another mattress but…read morewas talked out of it. Give it 4 months they say. Someone should Sue them. Don't go there..

We recently purchased a new mattress and box spring from the Petaluma store…read more Our experience was enjoyable due to the very professional treatment by Scott. Entire process including delivery and installation went smoothly.

Jason was so helpful and made my mattress shopping experience fun, quick and totally enjoyable. He…read morelistened to what I was looking for and what my preferences were and recommended options that fit exactly that. I was able to get next day delivery for an incredible value!