too long to get your mattress and they use third party for delivery that they didn't show up but…read morethey charged $175 for stock fee Bad customer service

Great service from Francisco. I needed a pillow for my neck and he explained all the options very…read moreclearly. This store is great. Thank you!

Nice Store!! Turkey day sales.Great service, helpful sales and finance associates. I got the best…read morerecliner. Can't wait for it to arrive

Good Morning Desiree, I just wanted to say Thank You for…read moremaking the arrangements to getting our couch fixed. You are a person of your word and I appreciate and applaud that. Customer Service is something that is lacking in the United States business world today. AI and foreign customer service agents make it very easy for companies to ignore the consumer and put them off. If you are as Smart as I think you are you will recognize this and push for change at your level. I am sure that it will be recognized in a positive way by your superiors. A Happy Customer will always spread the Good Word An unhappy customer can prove disastrous for business. Respectfully, Patrick Cadigan

Great customer service and great products…read more The owners great guys Highly recommended furniture store.

I had been to many stores trying to find someone who could help me design a sectional for my home…read more It was a very stressful and frustrating experience for me until I walked into Zebra. Dave's 45 years of being in the furniture business made the experience of designing my sectional stress free. Absolutely no pressure, just great information and help . I very highly recommend Zebra for it great service, quality furniture and great value.

Hit or miss. Depends what you're looking for. Big store, a lot of couches. Some stuff is still…read morepricey. Som stuff is also slightly damaged. Good deals on decor like bathroom towels and pillows.

Absolute rubbish. I wouldn't pick up a sofa or chair from here if it were free. Insanely,…read moreexorbitantly, expensive for cheap, made-in-China-crap. Dirty. The staff definitely leaves something to be desired. Steer clear!

I am so happy with the bed I bought from Aladdin mattress! Anas was helpful from beginning to end…read moreand made sure the bed was delivered / placed to my liking. I was concerned at first thinking it was used but it is indeed new. I am shocked because I bought the same bed purple 3 in a queen 5 or 6 yrs ago for $2.1k and to be able to have the same bed in a king for $1.1k completely new made me extremely happy! Sure there is no warranty from purple but they given you a 30 day guarantee and I know this mattress will last the test of time just like my queen did!! I will definitely be buying from Aladdin rugs and mattresses again!!

I am so very ashamed of this late review for the extraordinary service and kindness I received at…read moreAladdin Rugs & Mattresses by the owner Albert (and I believe his son?)--along with the excellent, natural, wool rug I purchased! I had moved to my new apartment and was in need of a living room rug. Unfortunately, shopping for one online had been a nightmare. The synthetic rugs I ordered would arrive smelling of strong chemicals, and/or be greasy with whatever substance they sprayed on it. The natural rugs I ordered online, would be too scratchy and also odd smelling, the fibers too long and easily caught by my cat's claws. What I really needed, was to be able to see and touch the rugs in person. Therefore, I was so grateful to having come across Aladdin Rugs & Mattresses. I knew immediately that I would be walking away with a rug that day. Albert was extremely kind, patient, and professional in answering all my questions and allowing me to examine the rugs in different lightening, all without any pressure to purchase. It was an exemplary level of customer service I felt has been forgotten by so many other businesses, but was alive and well here. The rugs were extremely affordable and the quality of the rugs were fantastic. In the end, they helped wrap up my rug nicely for me to take on the bus to my new apartment. I've now had the rug for awhile and it beautifies my 1900s apartment space. If I only had more rooms to require rugs, I would absolutely come back again!!

Wow! Just came across Brian's shop and he really knows everything there is to know about soft…read morefurniture. Going in, I had my mind set, but the showroom displaying all the comfy styles made with quality fabrics and inserts made me indecisive towards the end. Overall, very excited about the chaise lounge Brian sold me and would highly recommend him to everyone in the market for a sofa or couch of any style - he has you covered. The price is jaw-dropping to all your other big-box stores, so make Brian your first stop

Very cool and unique new business. We didn't think we'd be in the market for a custom sofa, but…read moreSoft Goods made this a reality for us. Brian welcomed us into his home/showroom, with floor models displayed in each room for us to try out. It was helpful seeing them in a home, rather than in a crowded showroom. We discussed the pros and cons of the various models and fabrics. He then sent us literally thousands of photos of examples from their factory to base our design on and let our imaginations run wild. We came up with a green velvet sofa for our living room that exactly suits our needs and ties together our 1940s house and eclectic mix of furniture. (It even has an inner spring bottom cushion that can double as an incredibly comfortable bed when we have guests.) We could never have found this just off a showroom floor. The price was beyond reasonable and the quality is impeccable. We can't say enough good things about the whole process and the sofa that now sits in our living room.

Diyar was great! Very easy to deal with. We have purchased several rugs from them and it has…read morealways been a very pleasant experience. I can't imagine going anywhere else.

This is an awesome place in Mill Valley to buy Turkish, Afghan, and Kazhak oriental rugs at amazing…read morebargain prices !!! The very patient and friendly staff will show you an assortment of rugs, and make you a great deal. Rugs range from traditional oriental styles that will add some class and Victorian flare to any home, to very modern rugs with a newer fee. Marin Rugs provides great customer service and a wonderful experience, like a trip to a rug bazaar in the Middle East !!!

I went into this store because I am replacing EVERY SINGLE light fixture in a house I just…read morepurchased. I used to live in this neighborhood so was very familiar with the location of this store even though I had never been inside. I decided that I wanted to "shop local" vs purchasing everything online. I have my new kitchen and bathroom designed, the electricians are coming and I am ready to make my selections. I take time from my day to drive over to this place in my old neighborhood. When I arrived, there was another client ahead of me. That was no problem. I wasn't in a hurry as I had set this time aside for this purpose. I was looking around the room and the woman working there asked me what I needed and when I told her, "a lot of lighting" she let me know that she wouldn't be available to help me for 20 minutes or so. I said, that's fine I can wait. Then she asked me if I had made a list of what I needed and what purpose/function I expected from each light fixture. Ummmm. I have a list in my head. I haven't written down a list. I am not a list making type of person but I know my spaces. Then she tells me I need to go home and make a list and come back when I have it because otherwise, I am going to "fall in love" with items out of my budget. Huh?? I was so confused! She had no idea what my budget was. She literally sent thousands of dollars in unsolicited business out the door. This place must not need new clients. That's ok. There are plenty of places that will happily take my money. I walked into an appliance store today and they were thrilled to show me their inventory and assist me in my purchases. It was a stark contrast to my experience at Lunaria. EDIT: To respond to the response. You are not being truthful with what happened. NEVER did you infer that I step out for coffee and come back. I WAS the person who asked for catalogs to look through while waiting and you specifically told me that would be a waste of time without a list. Even your client seemed to pick up on the fact that you were about to lose a customer and she then said, "Here, here are some catalogs if you would like to view them." and that is when I said, "She just said that would be a waste of time and is not her process." If you're going to tell the story, please be honest about what occurred. Super frustrating experience considering I set time aside to come view some lighting and even was very clear that I was in no hurry and didn't mind waiting for you to finish. You made it obvious, you didn't want to speak to me unless I had a list of lighting with what I expected each light to achieve. Those were almost your EXACT words. Not mine. 2nd EDIT: I just saw in your biz description, "Appointments are recommended." This says it all. You could have simply told me, "I would love to help you but it sounds like you have a big project that will be time consuming and I will need you to schedule an appointment. In the meantime, it would be helpful for my process if you make a list..." That would have been much more productive instead of coming across as dismissive and patronizing. As for misrepresenting what occurred, there really is no excuse for that.

If I could give this business 10 stars I would. In October I made an appointment and met with Alia…read moreto discuss replacement of three old lighting fixtures in my home. She listened carefully and presented options within my budget. When the fixtures arrived, and the vendor failed to include a part, Alia intervened quickly, and the vendor shipped the missing part. When the vendor failed to specify the right bulb for the chandelier that I bought, Alia intervened, contacted the vendor about the omission, and bought the correct bulb from a local store. Her husband delivered the correct bulbs in the rain to expedite installation. Alia embodies Retail at Its Best and has the expertise, patience and experience to find the right fixtures for your space. I recommend her and her business highly.