I have been looking for a good place to take my dogs to get groomed and I believe I found that…read moreplace. Lucky Dog groomers did a phenomenal job on my dogs. They were in great need of being groomed and that is what we received. They look adorable. I love the attention that they took and gave for each dog. We will definitely return to Lucky dog. Also, I believe that when you compare them to other places, they are one of the most affordable places with quality grooming.

We have been faithful clients of Lucky Dog for 4 years+; always felt very good about how our 12 yr…read more old dog was treated. She often trots in, and seems very comfortable inside the building. Her hair looks great, and she smells lovely. Most appointments take about one hour 30 min. So,what happened last week seems unusual and upsetting. We dropped her off at 10:20am, , and expected she would be ready by noon. We never got a message or text, so we called before noon, and was told she would be ready at 3:30pm. WHAT... WHY... the response was they were very busy, and short staffed. Why didn't

Nova Sky was pampered to perfection by Megan. From start to finish, Megan was kind, patient, and…read moreincredibly attentive. The grooming was flawless--her legs were scissored to absolute perfection and she walked out looking polished, plush, and fabulous. You can tell this is someone who truly takes pride in her craft. Finding a groomer you trust is everything, and Megan is that groomer. Highly recommend. Already booked Nova's next visit. Ohhh and it didn't take 6 hours like some groomers.

I took a foster to them so he would be ready for his new life. The people were friendly but the cut…read morewasn't noticeable. He smelled good but a bath was not worth $70. I think you can get a better job for the prices they charge. First pick is after, and second is before. He is adorable but really just a $70 bath. Never again.

We scheduled appointments at Furchild's for two of our dogs- nail trimming and DIY wash. Website a…read morelittle clunky in trying to schedule those four unique events (e.g., some amount of doing each one separately, and poor visibility as you book one to see if there would be space at roughly same time to reserve the others). Eventually it all worked. Store is located in the heart of historic O'Fallon, IL district. Arrived on time and were warmly greeted. Space is set up with some fun and unique doggy items up front, and the services in rear. Nail trims went off without a hitch-very friendly and capable staff doing the work, and I liked that they dremel sand the sharp nail edges! Staff then helped get us set up at the two wash stations. All supplies readily available including various shampoos and conditioners, brushes, towels etc. Liked the stations a lot, only downside was running out of warm water at the end. Overall very good experience and will use them again.

I went back a second time even after my first bad experience, and I'm so glad I did!! This time the…read morestaff were amazing and helpful and showed me how to find and use their services and they did a great job clipping my dog's nails. They were quick to help me and ask if I needed anything. They set the standard for professionalism in the business community!

They took great care of my goldendoodle. She was promptly in and out and looked super cute when I…read morepicked her up.

We have brought our dog to Grooming by Pam multiple times, and they have always done a great job!read more

Lori and her daughter are both very friendly and do a good job been taking our dogs there for…read moreyears. One dog is super nervous anytime she is in the car she shakes the whole way there and then the second she gets inside it stops and her tail begins to wag

I took my three babies to be groomed. My two poms, obviously just need shaped up and my cavapoo,…read morejust a bath and minor clipping around his face. I paid $160 for basically three baths! They did NOTHING to my poms except cut their toenails. And only cut my cavapoo's hair out of his eyes. He still had the tear stains on his face. Needless to say, I will never go there again. Lori has definitely lost a valuable customer.

The moment i walked in i felt unwelcome. I continued to go to Jessica who groomed my Maltipoo. My…read moreMaltipoo had long beautiful hair and for7 months she groomed her. She asked me to attend a "brushing class" which i did for free w her. I always felt confrontational w her like she didn't approve of me keeping my dog's hair long. Well it became apparent when she Hung up on me! I feel this was extremely unprofessional. I specifically asked her not to shave my dog and she did a 1 inch cut which to us is essentially shaved. Here are the pics. What's so bad is i feel she intentionally did this because she did not want to keep brushing my dogs long hair she said it was torturing her(the dog) and we weren't managing the hair well. I brush my dog's long hair w a wire brush and metal comb and then cut whatever knots out she has with scissors which i told her to do but her response was that will look choppy! So after expressing my displeasure of her decision to cut very short my long haired pup she hung up on me! Instead of cutting her hair so short, she should have said i am not comfortable with brushing and grooming her anymore and you should find a new cut. Instead she decided on her own to do this! And when my hubby picked our pup up that day, Jessica immediately said "she isn't shaved " which was apparently on my husband's shocked face, yes she was! Im not asking for my Money back but i do feel the owner of this "woman ran business" all woman only work there, should apologize for the unprofessional manner in which her employee conducted herself. Do not hang up on customers. In the future, Maybe take a class in how to be more professional in dealing with unsatisfied clients

Excellent products, knowledge and customer service! Kathy and her team are very friendly,…read moretrustworthy and knowledgeable about dogs and cats. This is a one-stop shop and I can't recommend them enough!

I have a pit mix that is very spoiled, they take great care of her . She loves it there and she…read moreloves the people.

Warm and welcoming! I have bathed my dogs here as well as having them bathed with a brush out and…read morenails done. Very pleasant and my dogs love them. Thank you for having such a fantastic place for me to bring my boys. A+

Staff is great with pets and care about everyone. The spa sessions are amazingly perfect for your…read morepet and well worth it!

Kim is amazing. I love all the staff and I am never left disappointed. I would highly recommendread more

We have our 13 year old cat Cocoa groomed with a classic lions cut. Always comes back darling…read more Would recommend Kennelwood for cat grooming any time. Laura

My pup is relaxed after daycamp and looks great after grooming. Overall, friendly staff. I wish…read moreit wasn't quite as congested as you check-in and I think the person checking out for payment should go through the bill or at least print it for your review. Otherwise, a consistent good to great experience.

I love this place for fish and tank decor! They have a good assortment of wood for the tank at a…read moredecent price. It's easy to get around the store and find what you need or something that you want for your pet.

My little Bishon just caught kennel cough from there. She or any dog I have will never go there…read moreagain. Adrian is not a good business person at all. When I called them they thought they would be slick and put me on a speaker phone and I said oh no your not without my permission, they took it off speaker. They are not great with dogs. Be careful. Please, my furbaby is very sick. They need to take responsibility and pay our vet bills. And Adrian needs to find another job and not around animals.​