We have been renting from a version of this company for 3 years. They have changed their name and…read morepolicy multiple times. We have had some issues with communication which is further complicated with their call center and third party position. I was contacted from my last review and the operations manager was very helpful and understanding. She was able to find a solution promptly, which I appreciate. To any renters, make sure to read your lease carefully, and ask questions. To pure, all of you rental management companies need to go back to paper leases and actually talking with your tenets. Everyone has different needs and using blanket policies along with less client interaction will inevitably lead to miss-communication, miss-understanding and misplaced anger.

Horrible and unethical practices. This unprofessional operation is an absolute nightmare. Epic…read morefailure Is an understatement. They deserve negative 5 stars if it were possible To rate that low. No communication between property owners and office staff. Rude and hostile treatment and passive aggressive behavior from Operations manager. Absolutely disgraceful! Please look elsewhere Do not do business with this bunch. Save yourself the headache.

RMS Property Management has been superb! Travis and the office staff have been nothing short of…read moreexcellent. They are easy to reach, informative, and attentive to your needs! I highly recommend RMS!

They don't even deserve a single star I'm tired of dealing with them they only want money…read morethey want paid when things don't even get fixed I've put my own money in this home because they cant fix it themselves there property caused me health issues my family health issues my home should be condemned the whole house is falling apart if anything they owe me money for medical bills, repair, and to move I 1000000% DO NOT RECOMMED and all the ratings they have that 5 stars are fake so do not believe them they will charge you to fix your own house

I just want to say that i really liked WCW. they were supre friendly always and communitcation was…read moregreat. Our property has been bought out and i am going to miss them. EXPERIENCE WAS GREAT!!

WCW is the best property management team I have ever worked with. Their response and resolution to…read moreevery issue is immediate and effective. For the last five years, I have relied on the resourceful skills and friendly professionalism of this fine company. When the air conditioning went out in my house, I was amazed at how quickly they connected the dots to get bids, and replace the unit quickly for the tenants and reasonably priced for me. The same quality of care is applied to every service item, mo matter how minor.

My boyfriend and I rented our first house through A&K Rentals, and it's the best experience we've…read morehad so far (this is after living in three different houses). They are very nice people, and are prompt with answering our calls and coming over to fix anything on the house. One unfortunate incident we had was a robbery, and the front door was busted in and unusable. They came over THAT day to fix the door, and added more structure around the frame to help prevent further break-ins. I couldn't say that about our current landlord... If you're looking for a good home with great landlords, definitely give them a call!

I have rec'ved horrible customer service here! I called for four days in a row and sent two emails…read morevia their rental listing asking for a showing or information on a property the have a "For Rent" sign in the yard. I was desperately wanting to view it and had a deposit ready to place on the house. Four days later I get a phone message saying they just rented it that morning. It was a gorgeous little house. I am so angry I wasn't given the opportunity to rent it just like everyone else! Answer your stupid phone!

Working with Rental Management Solutions has been an incredible experience--professional,…read moreinnovative, and truly collaborative.

I thank god that i didn't have to rent with this unprofessional business. I called a few days ahead…read moreand schedule viewings for a couple of properties that are available. Me and my husband got there 20 minutes early to scope the place out and to see what kind of traffic and neighborhood we are planning to move into. I called to confirm, she noted that i was waiting and even 20 minutes after the scheduled time had passed I didn;t see them or anybody from the company. THANK YOU JESUS, i seen and smelled the inside and it was GROSS. It smelled like cigarettes and weed, the carpets were stained up to the wall . NOPE NOT FOR MY FAMILY

Don't rent from this company , they are unprofessional and unreliable. I rented a one bedroom in a…read morelocked security building. During my one year lease they accused me having pets which I don't have . I heard from the neighbors that each tenant in the building got a notice for pet violations since they didn't know who it was they put out mass threats for eviction to everyone. During my last few months living there , my apartment was broken into . Whoever it was drilled through the lock and kicked in the door. ...and mind you this is a security building where you have to have a key to get in the building ! I called the cops and RAK office and reported it and said the door needed fixed immediately .The lady on the phone said they would send maintenance out soon. I waited for 2 hours for someone to show up , then I called the after hours emergency number 3 TIMES !! After 4 hours I saw a maintenance van in the parking lot only to find out the worker had no idea about my door and he was there on another job. I pleaded with him to fix the door so he did a temporary secure for the night and I slept elsewhere. The next day he came back without the proper supplies to adequately fix the door casing or the wall but he did install a new lock , he said "that's all I have for now" and he never came back . My lease is up Oct 31st and I have moved out . I've read bad reviews about RAK on Google also. I hope I get my deposit back . I will write about that when I hear back from the company .

We looked at a house they had for rent. For a $1000 a month you got the following amenities. A…read morewater damaged basement, a bathroom with no working lights, no toilet seat, toiletpaper and towel holders ripped off the walls and not repaired. The entire house smelled like dog poop, the smell was so strong I picked it up 10 feet away from the front door. Needless to say, I would never consider renting from them. If one of their rentals had a hole in the roof they would call it a private atrium and double the rent. Honestly the best one word description for this company is SLUMLORD.

Jake is an awesome landlord! He is there when needed and was quick to get the minor issues fixed…read morewhen we moved in! We are now on our 3rd year with better property management and more than happy to continue renewing our leasing agreement with them :)

I agree with everything that Brandi M. My son Darin cleaned the studio he rented from them for 3…read moredays before moving in. Mouse and roach droppings in every room drawer, inside the stove, blood in the refrigerator, hair and grub in the shower, just glad we took pictures before he started cleaning. Second day living there he caught 10 mice, and they keep coming. He keeps all food in the fridge or huge cans.. Door won't lock, even after "it was fixed". First property manager who wouldn't respond to where the renter should send his rent on line,...2 months in advance, I might add!! The Owner needs to know what a loser she has working for her! 1st snow=7 1/2 inches, Darin got out and shoveled all the walks and the big front porch of this house, just because he cares about people, not wanting to see anyone fall and get hurt, but the property manager could care less about anyone getting hurt. Yea, Jake is not someone I'd want in chg. of my business