Fantastic place! Go buy from them. Instead of looking at things online go in and get it there…read more Prices are very reasonable, KC was super helpful. Looking for a rollator walker and online it's hard to pick them. Come here, test them and bring it home right away.

They provided me with a CPAP machine that was not the model prescribed by my healthcare provider,…read moreclaiming they were unable to obtain the original device. Despite this, they filed the substituted machine and its supplies with my insurance. The replacement has proven to be substandard, and I've experienced ongoing issues with its performance. Now that I require new supplies, the company refuses to file insurance claims for them, forcing me to pay out-of-pocket for items that should be covered. This practice is not only unacceptable--it feels deceptive and exploitative. From start to finish, this experience has been deeply frustrating and has undermined my ability to manage my health effectively. I strongly advise others to seek out a reputable medical supply provider--one that honors prescriptions, supports patients long-term, and operates with integrity.

I have always experienced great customer service here. They are very polite and always helpful…read more They carry the hard to find items that I need.

I used to love People First but they have deteriorated badly. We've gone in to pick up…read moreprescriptions and end up with ones we'd cancelled refills on and failed to receive the one that we'd just called to verify it was ready. Tonight I went to pickup a filled script and sat behind another car for 25 minutes (you can't walk in) only to have them close the blinds 3-4 min early as soon as the other car pulled away. Ignored the buzzer, front gate was closed. Time to look for another independent pharmacy.

I was looking for an electric lift and needed it same day. After checking online for a few medical…read moresupply stores I came across BEK. From the moment I stepped into the store I felt at peace. Since I knew what I wanted I didn't ready shop around, however they seem to have a variety of well stocked items -so I'm sure you could find what you need. The sales rep was helpful and knowledgeable about the product. Not pushy or anything simply answered my questions and showed me how to properly use it. I loved that they even had a prayer request book as you enter/exit. This will be my go to medical supply store!

The girl that helped me (can't recall her name) she was very knowledgeable. I asked for a product…read moreand she immediately took me to it without even trying to upsell me. Then we had a little chat about coffee and it was very refreshing. I hope I don't need anything (medical related) but if I do I will go back there and if someone ask me I will point them there.

I have had a great experience here at Medical Xpress. I have been a customer twice so far. I have…read morebeen there to get ready for surgery and then for my Cpap fitting for my sleep apnea. I have been blessed with really mindful and personable service. I really like going through all the gadgets in the store. I find so many great tools for making my life easier. Literally from eating utensils to going potty. There is a kindness that resonates from the initial greeting to the farewell after checkout. Jacob was the clinician that gave me my Cpap teaching. He is not a store employee, but he has his little room inside the main store. The thing that is cool is that the store staff has good relationship with Cpap staff and can say with certainty that they are great with customers . I really like that there are also some great sales. I picked up a lot of tool to help me be safer, independent, increase my functioning, and reduce my pain.

I was in the store some time last week and this has been probably my 3rd time in. Every time I come…read morethe staff is just so wonderful! I can not thank you enough for explaining the insurance process with me to help me get the most affordable option. This is so great because you all know I'm on a fixed income and count my pennies! Laurie I can't thank you enough. And Hope, your new girl, she has been such a an angel! I would have never known about that other mask option for my CPAP, if it wasn't for her! Well I might have known, just not as soon! Haha! Nancy has always been my gal too, thank you for everything you do! Thank you ladies so much for everything! God bless you! See you soon, I'm sure! Best- Mrs. E.C.

Do NOT do business with this company. I was charged twice for a one-month equipment rental. Since…read morethen, I've made repeated attempts to resolve the issue by phone, email, text, fax, and even an in-person visit. Their voicemail was consistently full, and I never received a response from billing or management. Based on my experience, I cannot recommend this company.

From the owner: Need Medical Equipment Today—Day or Night?…read more Allen Medical Equipment provides 24-hour delivery, professional setup, and caregiver instruction throughout North Texas. We specialize in urgent and high-value home recovery needs, including: Premium hospital beds Bariatric hospital beds Low-air-loss mattresses Patient lifts Power wheelchairs Lift chairs Oxygen concentrators Stairlifts Complete home-recovery packages Our team delivers, installs, tests, and explains how to use the equipment so everything is ready before your loved one arrives home.

Perfect from start to finish. Needed to rent a hospital bed for what I thought would be 6 weeks,…read moreturned out to be 4 weeks and they refunded me for the last two weeks. Told me my delivery date and that Gabriel would call when 30 mins out. He arrived on time, set the bed up, made sure it worked, when I was done he picked it up on time and thanked me for my business. Hopefully I won't need this service again but if I do, I know who to call.

I have had semi-electric hospital beds in my home for decades. (Medicare doesn't provide fully…read moreelectric hospital beds.) The current bed's control began to fail, leaving the occupant in the same position for many hours. Medicare could not tell us if the bed was five years old or not; a DME (durable medical equipment) provider of Medicare beds would have to do that. We were in need of a specific feature on a bed made by Drive Medical. Years ago, such beds had a mechanical way to manually change the position of a home care hospital bed in case the power goes out. But no more! Most beds now have a 9-volt battery installed inside the motor housing or some equally inaccessible location, particularly for the occupant of the bed, and particularly if the room is dark because the power is out! What are these manufacturers thinking!? While the Drive battery is now in the bed's hand control, be aware that its sole purpose is to provide enough power just to let the bed down to the flat position! At least the occupant (if a spare battery is within reach) or care partner can change the battery easily. We change the battery every 6 months, with the time change, when we also change the smoke alarm batteries. We also keep a few spare 9-volts in the refrigerator; if there is a small refrigerator in the occupant's bedroom for medications, ice, food, or drinks, that's an ideal place for batteries. We have never experimented with them to see if the knees can be raised/lowered or the head raised once it is down with the power out. A to Z Medical Equipment and Supplies was, thankfully, the first and only company I called. They confirmed that they carried Drive Medical beds with the backup battery in the hand control. Getting replacement equipment from Medicare has become a process. Our home care physician had to visit in person to confirm that the bed was indeed faulty. A to Z Medical was able to determine when the bed had been delivered--4 years and 11 months ago! I panicked, but only for a moment. Given the circumstances, A to Z would deliver a new bed the next day and bill Medicare later. In fact, the bed and the doctor arrived at the same time. There was one problem which I might have foreseen and now you might, too, if you need a replacement bed. The single driver was shown the location of the broken bed and asked me if I had someone who could disassemble the bed: he was expecting a space where he could place the new bed, not this. I called one of our attendants, who was in the middle of getting new glasses. He dropped everything and came over. The driver, meanwhile, left, saying he would return. When he did, the attendant had easily removed the head and foot but was struggling to get the platform folded in thirds. He asked the driver if he knew how to fold it and he stepped right in. Then I realized the ridiculousness of his "not my job" mentality. The old Drive bed and the new one were identical so he could have pivoted and had the old bed disassembled in less than 5 minutes[ it is easier than getting the pieces assembled by yourself. My employee could have saved his time off and gasoline, and continued getting his glasses uninterrupted. I did call A to Z's Sales team and thanked them for their compassionate creativity before I suggested that they better coordinate the situation and the driver's instructions. You might ask them to verify the same if you are receiving any large equipment that might be difficult to get through hallways or doorways, or as in this case, it is replacing an existing piece of equipment that will need to be disassembled and removed. Which reminds me that this driver was not willing able to do anything with the old bed. Since it was inoperable, and we had someone who could take it out to the curb, we had our solution but you might want to ask your DME about their disassembly and disposal policies. Some other options include alerting a junk collector (We use Nextdoor.) donating reparable items to Goodwill stores that hire workers who clean and repair items for sale; not all do, or donating useable items to an appropriate local charity.

Spring Creek Pharmacy is a compounding pharmacy which means they have the ingredients on site to…read moreproduce medicine. They don't just sell it, they make it. However since their staff is busy doing what they do best - making drugs, they don't really provide all of the other bells and whistles of customer service that you find with the big corporate pharmacies like Walgreens or CVS. My doctor directed me to have my prescription filled here. She didn't send it in electronically, but instead wrote the ingredients on a prescription paper. She suggested I call them first to make sure they had the ingredients before going. I did, but there was some confusion on whether they had the ingredients because of the way I was pronouncing the ingredients and/or my phone was cutting out. Thankfully they had an email address, so I sent them a picture and they replied right away that they could make the medication immediately. I drove to the facility. The woman at the front seemed to be working multiple tasks and wasn't privy to the conversation I had previously on the phone, so we had to go through everything again. Once everything checked out, I had a small wait in the lobby before they came out with a paper white bag with my medicine inside. There were no instructions or "scare sheets" included, so I just had to go by what my doctor discussed in my appointment. In the end, I got a 60 day supply for $150 which seemed quite expensive. I took one, and an hour later, I was so sick. My blood pressure skyrocketed and I ended up with one of the worst headaches I had ever had. I thought I was going to have to go to the ER, but I managed to wait it out. By the next morning, my blood pressure had dropped to a normal range and the excruciating pain in my head subsided. I had an unfortunate experience here and with this overly potent medication. Had I used one of the corporate pharmacies, I would have had a consult with a pharmacist, had a detailed sheet explaining the medication and expected side effects as well as best practices for taking it. In the future, I will ask for this to ensure a layer of protection.

My mom is in an assisted living facility and every month she runs out of her meds...Every month…read more My 82 year old mom shouldn't be more on top of what's going on than they are. It's called a pharmacy, meaning they have ONE JOB which they consistently fail to do. If I could give ZERO stars I would.

May God Bless everyone who works here . My daughter is on a special formula that is hard to find…read moreand every time I come here the workers are extremely helpful and kind . Super thankful to have learned about this place

I was referred to this place by a physical therapist who was working with my daughter while in the…read moreNICU.They carry a product called Gel Mix Thickener which my daughter needed for her feedings.My mother wanted to buy our first jar of this mix and she was able to pay over the phone and and I was able to go and pick it straight up.Great place I will definitely be back!