Went for respite care during holidays end of 2025. They treated my mother like she was end of life and left her in bed for 10 days was walking with walker just fine before going there. She never walked again and the lack of appropriate care lead to her choosing medical aid in dying. They failed to return her pill dispenser and meds including opioids when she was transferred home. They never changed her out of her same pajamas the whole 10 days. Would not recommend unless no other option and then only for end of life care. Oh and for this, had to pay out of pocket $200/day and even for the full day despite being transferred home by 8 AM. When confronted, the staff and administrator was defensive and reluctantly helpful getting belongings and meds back- we had to make several trips back there. read more

I cannot say enough good things about this facility. The staff is extremely caring and competent. They took such great care of my MIL during her last days. They kept us fully informed of all her care. She was washed daily and bedding and clothing changed daily. All of our family was welcomed into their family. The nurses were extremely kind, honest, and conscientious in her care. The food delivered looked and smelled good. Parking can be difficult as it's public street parking with a two hour limit resulting in many trips to move our cars. Don't believe any one star reviews without clear examples of mistreatment while slandering staff. Crazy tirades on Yelp are not helpful. read more

My uncle is here; they are so kind and caring. I am so glad he has quality end of life support. Everyone here has been so kind. Thank you for doing this very important work. read more

I can't speak highly enough of Coming Home. They cared for my grandma and supported my family with such kindness and respect. Of course, there's a trust process when helping a family member enter hospice, but my family easily grew to trust Coming Home. Robin and her team are excellently trained and provided the most outstanding care. Most of the staff have been there for over 15 years. I couldn't have imagined a better hospice for my grandma. read more

I loved my MIL as if she were my own mom. It was difficult to ultimately have her placed in hospice care, and I am forever grateful for UCSF in recommending Coming Home Hospice. From day one, they treated mom with dignity and respect. We felt confident in the staff as they all are professionals and skilled. They were very kind and understanding and gave us the space and time we needed to be with mom, yet they were only a push of a button away when we needed any support. The pastor and staff were extremely caring, friendly, and patient. I appreciated the weekly (every Thursday) volunteer choir who came to sing for the patients and visitors. I appreciated the daily "baths" mom received, the daily changing of clothing and linen, and overall care provided. Specific Meals for each patient are prepared and delivered from Sutterhealth. The rooms are not very large, but it is enough space; therefore, they only allow two visitors at a time in the well kept, beautifully custom painted walls and ceilings. Overflows would need to wait in the "family" room, which is adorned with gorgeous stain glass windows. Thank you again CHH for enabling mom to have a peaceful end of life. Your team is exceptional! read more

A gentleman I only knew through telephone calls went to Coming Home last fall. He called me to cancel his subscription to the newspaper I work for. It broke my heart because we had a long distance friendship for 17 years. He didn't think he would be able to read the paper while in hospice. He was waiting to die. Well a few weeks after canceling his newspaper I got a call from one of the staff at Coming Home asking if I could start Ed's subscription again. I was absolutely delighted. I would put little notes on the envelopes I mailed to him, a smiley face, a heart, anything to let him know he was loved and remembered. Well he passed away on Friday and I am devastated, but I know he went joyfully and peacefully because the people who cared for him really cared about him. Thank you for taking such good care of my long distance friend Ed L. read more

My friend Doug was here the staff was wonderful and caring the pastor there was amazing with a warm loving nature he spoke with Doug and Doug was very comfortable around him the nurses were friendly and professional the home is clean and inviting I felt good knowing my friend was there he was able to die with dignity and respect thanks to all who helped him there. Steven Delgado Tracy ca. read more

While this is a charming old building that still spiritually resonates with the prayers of the nuns that lived there while the facility was still a convent, the staff at Coming Home are absolutely incredible. The staff are empathetic and actually enjoy their jobs serving people who are living their last days on this earth. Some of the staff members actually rekindled my faith in the Spirit at a time when I needed it the most. You might have a tough time getting a loved one into this facility, but if you do, make sure you take the time to know the staff and see how they facilitate little miracles every day. read more

As a hospice chaplain I visit this residential hospice regularly. I can say the care is caring and excellent. Thank you, Rich and all here on the care team for the beautiful work you do in this beautiful building. You bless this community with every person you watch over until the end. read more

CPMC Coming Home Hospice - Hospice Near Me - San Francisco, California

I highly recommend this wonderful place. Hospice East Bay in Pleasant Hill which is also wonder recommended this place to us for our aunt. The staff is very welcoming and friendly and the place is very bright and clean. We feel that our aunt is in great hands and if I were ever to need a place or another family member I'd also look to this place again. Our aunt said she likes the food and she even was able to stand on her own which she wasn't able to do the last time we saw her. She must of gotten a burst of energy by being there. Thank you to all the staff! You all rock! read more

Of all the reviews I've written, this one has to be the most painful. I went to Coming Home to see a dear friend who is dying which is what you do at a hospice. My friend had been at California Pacific Medical Center when he received the terminal diagnosis with a much shorter time frame for living than expected. Dying is a hospital, no matter how good it is, is unpleasant. Best if you can to die at home, but if that's not possible, then I'd want to die at Coming Home. As the name suggests, it feels like a home. Considering that it was a convent many years ago, it was a home for nuns, and fittingly, is now a temporary home for those who can't die at home. The rooms are small, but have been painted to be inviting and calm. My friend's room has clouds and other "landscaping" that makes it feel larger than it is. There's a bulletin board so you can post pictures, cards, etc. for the resident to see during their stay. I arrived before dinner. The aide saw me and brought a tray for me as well. Dinner was surprisingly tasty. My friend and I both ate all the entree and dessert. If you're dying, why not have great tasting food? Eating may be one of the few pleasures left. The staff I interacted with were pleasant and helpful. I also found it helpful to call ahead to check on the status of my friend so I'd know if it was a good time to visit. You have to ring the bell to be admitted, but someone comes pretty quickly. Coming Home is in the Castro so parking is a challenge. read more

This will probably be the most somber review I ever write, and certainly one of the most grateful. I am absolutely awestruck with gratitude for Rich Nasca and the wonderful staff at Coming Home Hospice, who cared for my 90-year-old neighbor in her last weeks. She had no money, no physically close family -- and when it became clear that she was dying and could not remain where she was, all of the options available looked terrible. Coming Home provided not only a positive alternative and outcome, but a nearly miraculous one. Coming Home Hospice accepted my neighbor as a charity case, although there were certainly no shortcuts in the care they took of her. She was kept clean and comfortable, and the nurses were patient and sweet to her even when she was far from at her best. The staff was compassion, kindness, and practicality incarnate. They were honest, they were caring, they were direct and specific. They were also almost absurdly adaptable and obliging. They allowed me to visit at the only bizarre hours my work schedule would accommodate, and to bring my cat to visit my neighbor, which gave her great comfort. The facility is clean, spare, and beautiful, and the residents treated with immense respect and dignity. I hope your lives and the lives of your loved ones are such that you never need to visit Coming Home Hospice, but, if the circumstances necessitate it, I can imagine few nicer places to die. read more

Yesterday, I visited a friend here. I felt horribly sad and even scared coming in. I walked out still feeling sad, but peaceful and with a new sense of understanding. As soon as I walked in I was greeted by a woman with a bright, welcoming smile, she had me sign in and directed me to my friend's room. His room was cozy and bright, with lots of light coming in through the window. The walls are painted a pretty blue, and there was a tree outside in full bloom. We sat and talked and I felt comfortable and calm there. My friend told me to get some lunch downstairs, that the food was really good. It looked great, so I went down and the cook said to wait while he prepared my soup (that's what I really wanted, it smelled awesome). There was a donation jar where they say visitors are welcome to order something to eat, but to please donate $3. I donated $10. I spoke with another visitor who was there to see her daughter who was admitted 4 days before, only 49 years old. We cried and talked while I waited. She was very sweet and it felt good to connect with someone. I ate with my friend upstairs and the soup was great, obviously made with a great deal of care. He then told me to check out the living room down the hall. The architecture in that room feels like a big, warm hug - tall ceilings, with light streaming in through stained glass windows. The furniture you'll see was donated by Sharon Stone, apparently... lots of big cushy couches and chairs and lounges, and there's even a piano. This is a beautiful place. The thing that struck me most was the sense of peace that washed over me during my visit there. The peace and tranquility I felt partly came from my conversation with my friend, which was filled with honesty, sadness, and even humor. But I also know that the people, the architecture, and the service provided contributed greatly to what could have been a much harder visit. Thank you to the brave, kind people who work there and who contribute their money and time to this extraordinary and special place. read more

I didn't think this year could be any more sadden but my Mom's dad (grandpa) passed away today at 1pm. I have now lost two grandparents in one year and have only one left. My grandfather fell on his birthday on Oct. 12 and was put into general hospital for a wk and then was transferred here to Coming Home Hospice. The nurses and staff were once again very helpful and kind to my grandfather. They took really good care of him and in the end when he passed Julie, one of the nurses was with him. I am thankful that he went peacefully and the mourning process will begin again. I love you grandpa RIP Eugene Chu 10/12/22 -11/18/09 read more

I just put on a fund raiser to help this place, before we started out we toured and met the staff and wow! A place where people come at the end of their lives should be comforting and positive and they do an amazing job. The staff works harder than anybody I have ever met to ease the stress of the patients and their families. Dying should not be this awful experience that we all dread. They help you understand that it is part of life and we need to embrace and respect the process. read more

After my grandmother passed away, we were left with a mountain of medical supplies. Mainly, a ton of adult diapers in different sizes, and a bunch of un-used tonics and pastes meant to stop skin breakdown. My family was about to throw it all away, but I knew I should take it home to the city and try to give it away. Lucky for me, Coming Home Hospice is right around the corner from my home in the Castro. I called, and a nice older fellow named James invited me to come over right away with my donations. When I arrived, several staffers came out to my car to fetch bags of stuff. Richard Nasca came down to speak with me for 15 minutes about my career (Registered Nurse), my family, the Hospice, etc. What a nice gentleman. He gave me his card, and I realized that he was the program director. I got a very good impression of this place... and was touched that the director would come speak to me just for delivering a truckload of adult diapers. Thank goodness for places like this. I will certainly stay in touch and volunteer. read more

We brought our mom here when she was very ill. It took a while to decide where exactly we wanted to send her, since we wanted her to be comfortable and cared for. We ended up choosing Coming Home Hospice and don't regret our decision. I don't mean to give this place 4 stars, if anything I would give them 4.5. I took off .5 since some of the CNA's seemed a bit rude when we asked them to do something for our mom. Also, before she had passed we had told the nurses to specifically notify us when they think she was going to die since we wanted to be there by her side. Unfortunately whoever was on the shift that night either forgot or didn't see the note and didn't inform until after our mother had passed. Aside from the above statement, everyone else was very nice and compassionate. My mother was taken care of, she always looked clean and never had an odor (trust me, she used to look filthy before she came here). I used to always clean my mom at the old facility she stayed at, but at Coming Home Hospice, I didn't have to do that anymore. Julie the Head Nurse is awesome. Most of the CNA's were really nice and friendly, constantly checking on us, offering us refreshments and bringing us chairs when we needed it. They even allowed you to do some of the cleaning if you preferred to They have their own kitchen and chef, the food there is pretty decent. It's also located in the Castro, so there's a lot of other places you can shop at for food. The inside may look old and not as nice as more modern Hospice locations, but what mattered to us was the care that was being provided. The care and team here at Coming Home Hospice is excellent and I would choose that over looks any day. read more

My husband and I visited a dear friend at this hospice earlier this year, and I was impressed by the kindness of the staff. It's never a good situation to be on hospice, but being at a place with staff who care makes a big difference. read more

I always thought it would be a terrible thing to have to die anywhere other than one's own bed in one's own home, but Coming Home Hospice took excellent care of my dying mother-in-law (a nurse of 50 years herself, who had high standards,having known ALL about the industry from inside and out). The staff was incredibly attentive and kind, and my mother-in-law was kept as comfortable as was humanly possible, under the circumstances. She was kept clean and was checked in with frequently, whether or not she rang her buzzer. The staff was very kind to all of us, her motley crew of friends and family. The dying process is an awful thing. Based on our experience, though, I would feel confident in referring a loved one to Coming Home Hospice. read more

My mother suffered from dementia and spent her final months at Coming Home Hospice, served by their team of truly dedicated, committed, and amazingly caring professionals. The Care Team embraced my mom during her most difficult days - attending to her every need above and beyond my expectations. The CHH team's support for me and my family was all encompassing - helping us with challenging decision making in keeping mom comfortable throughout her time there. I am immensely grateful to my CHH family. And truly appreciative for their huge hearts, and the well-informed care provided to their patients each and every day. Thank you so very much, dear CHH family and friends! read more

All the staff at Coming Home Hospice was so kind and compassionate with my friend John R. I was his caretaker for the last four years of his life. We were both so lucky to have been referred to Coming Home Hospice. He had lived a long life of 96 years. His spirit was bright and yet in the last six months of his life, his heart and lungs began to fail. He was in alot of pain and he told me was ready to pass. They provided him with a safe and comfortable place to made his final transition with grace and dignity. I will miss him and he will be fondly remembered. Thank you all for your touch of gentle kindness that you gave to John in his last days. read more

As part of my clinical work as a student I just got to experience working at Coming Home Hospice. I can say that working with the staff and getting to know the patients and their daily routine was one of the best things I have ever done. Coming home is such a peaceful and warm facility with a hard-working staff that offers outstanding and loving care to their patients. Everyone there has a such a positive caring attitude as if it were their own family members who have come to the end of their lives. The kitchen personnel does an amazing job serving delicious home-cooked meals! The facility is immaculate - without the sterile feel you get in hospital. Flowers and plants decorate the patients rooms, wooden furniture inside and on the patio add to the warmth of the house and beautiful peaceful wall paintings along with curtains and colorful blankets and sheets add to the home-like atmosphere. During the time that I have worked there, I could truly feel and say that the caretakers at Coming Home Hospice really care about the patients and treated them with utmost respect and dignity! I was very nice to learn that dying does not have to be scary...What a wonderful experience! read more

Sadly my father passed away on 5th January, 2015. Hospice staff, as usual, did what they could to keep him comfortable until the end. My family and I will always be grateful for their caring for him. We were not there when he passed unfortunately. The nurse on duty was understanding of our bewildered sorrow. In all honesty, it's these people who need to get credit not the person who is director. It's the nurses and the aides who do all of the care and the work and most importantly show compassion and empathy towards the families. So the only thing-and it is really shocking to note this-that we were terribly disappointed with is that my dad's death seemed to be business as usual, that my father was just a commodity to the director. I realize it's a hospice, but at least it would have been nice to have gotten a message of condolence from the director, Rich Nasca. What was more tragic (to us, his family, anyway) is that it was shocking we saw my father the day before and he was sleeping peacefully; a little over twenty-four hours later my father was dead and after receiving morphine. So a bit of empathy and sympathy would have been appreciated I would think! Nothing. Ever been in this situation? Well, I hope not. It is not a nice feeling. My father was not staying in the hospice gratis either; my mother paid for his upkeep. So I have no idea why from the start we, his family members, were somehow discriminated against. My mother even filled out the survey he sent to her; she was not critical of him nor staff at all. One fact though: The survey needs to be returned to his attention. Not sure how this is a fair rating system, but that's how it was in our experience. Update on 1/26/15: My mother called the director to ask about a refund on pro rated charges for my father's care that was prepaid. Unbelievably (and this is the reason for the deduction in stars) the director never even extended sympathy to my mother, was very cold. I am shocked and disappointed and so is my mother. From the outstart, we realized he was never expressive with us. I had called to ask for information initially, and I came away bewildered as I felt as though I was intruding. Yet I needed information because no one in my family had ever entered hospice care before. I did not feel welcome by Rich but put it away to reticence/shyness. Well, shyness was not the cause I know now. Certain things are making sense. On our first appointment he was ill, but he never even called to let us know so we showed up at the hospice to be surprised that he was not there; the duty nurse had to give us a tour instead. We realized that was very unprofessional and downright rude, but we never complained. Thus, I am wondering why other reviewers say he was so friendly with them. In fact, let me just mention for the record as I did not want to say it before, the old guy who answers the door on weekdays was always unfriendly and cold to my family and myself. Another person who others reviewed as being so kindly yet not to us. Ironically regarding my father's funeral service two family members had asked if instead of flowers we had any charity to donate to. And we suggested either the Alzheimer's Association or Coming Home Hospice. Thankfully one local family member had decided to donate to the Alzheimer's Association, and the other family member (from the UK) we told them to just donate to the Alzheimer's Society of the UK because after the way we've been treated I would not recommend donating to this hospice as it's being run by someone like this. Yes. I am beyond shocked as to why the director would not even be humane to my mother in her still existing grief. Every single business establishment that she/we had to relate that my father died has extended sympathies. Even total strangers (e.g. His health ins. co. reps. being told he won't be needing a policy again, the bank reps. to delete his name from joint accts., everyone except for...) Very, very poor behavior especially coming from a place like a hospice. Wrong business they are in if they cannot even show a bit of compassion and understanding to ALL people!! read more

That report on CBS 5; is one-sided. The staff at Coming Home Hospice; including the nurse the story is about are truly angels. My mom was there for a long time; she was treated with love and dignity until the day she died. There are not enough words to expressed my gratitude I feel for the care she received. One of the reasons that the nurse is still working there is that she is a top notch hospice nurse and if you know anything about this line of work you would not be to quick to judge. read more

I am so glad I took my mother to the Coming Home Hospice. I have tremendous respect for the employees there and I greatly appreciate the exceptional care that they gave her. It was quite clear that taking care of people is a passion, and is not just a job for the employees at the Coming Home Hospice. My mother was given good food, compassionate care and was kept clean and comfortable for the last two weeks of her life. I highly recommend this hospice for families who are dealing with the loss of a relative. Knowing that your loved one is well taken care of and comfortable at the end of their life is priceless, and the hospice isn't even expensive. read more

I write this review with sadness for my dearest departed friend and gratitude for the staff at Coming Home Hospice. In his final days when it became impossible for him to stay at home, he was immediately accepted without fuss into a clean and comfortable room. My sincere appreciation goes to the staff, especially Tina, Vince and Rich - these people possess special qualities in providing hospice and palliative care, in addition to making loved ones and visitors feel so welcome and comfortable. I thank you for taking good care of my friend. read more

My father recently passed away at Coming Home Hospice. I can't thank the staff enough for taking great care of him and for helping us during this very difficult time. Everyone made us feel at home and gave us support when we felt overwhelmed. The staff is so compassionate, caring, kind, and thoughtful. They all manage to keep smiles on their faces and hold your hand when you need them to, from the front of the house to the back of the house. If you have a loved one who is near the end of his or her life, I would highly recommend this hospice. They will be in great hands. read more

Coming Home Hospice was the right place for our mother to die. She had a window with a view of the sky, the staff was lovely - attentive, not intrusive, caring. The staff was kind and friendly with our family, and with our mother. My sister and I had a nice meal in the kitchen one evening, sometimes we sat out on the deck. We played music for our mother, put pictures on the wall, even brought the dog once. (A city dog park is next door - a respite for me and the dog, since we came from across the Bay.) The Castro is my favorite neighborhood, so I could walk off my sadness in a safe and comforting place, after visits. Unlike a hospital, the mood is quiet at this hospice. We really appreciate the staff, all of the understanding. Our mother died in 2012. read more

I was the DPOA and main care-giver of my dear friend in San Rafael. He had been hospitalized numerous times in the last 2 months and used in-home hospice as well, trying the best solution for his health condition. It was suggested we enter him into Coming Home Hospice on Diamond St, SF. It was one of the most important and loving decisions we made for him. With only 15 beds we were grateful to find his final home. This is a beautifully remodeled convent that feels like a bed and breakfast, dedicated to palliative care for its patients. There are 12 LVN's with HHA's and doctors, associated with California Pacific Medical Ctr., on-call. Hospice By The Bay is closely associated with case managing. The meals are incredible and healthy. My friend was so well-cared for, nurtured and attended to ... we couldn't have asked for a more secure and comfortable final home for our friend and loved-one. Thank you, Coming Home Hospice -- you are the angels on earth. read more