Fast and friendly, knowledgeable and reasonable cost. Computer tech, Aman, was terrific!read more

I had my first and worst experience with this store on 4/22/25 at the Lawrenceville Hwy location in…read moreGA. I brought in my fully functioning iPhone SE 2nd Gen with just a cracked screen. I was quoted about $110 for the repair and told everything would be fine unless I did high-quality photography. Their website even promises peace of mind and says devices are returned "back to normal." When I picked up my phone, I saw the speaker plug at the top was missing--something that was 100% there when I dropped it off. I mentioned it, and the girl at the help desk claimed it wasn't there. Being lied to like that was infuriating. The new screen also had a strong orange tint. I was told this was likely due to a low-quality screen--not Apple-certified. I was never told there were different screen types or options to choose from. I asked for the manager, Eddie. He claimed the missing plug wasn't important. That's false--it helps with waterproofing. I regularly shower with my phone, and without that plug, water and soap could ruin it. If I hadn't noticed, my phone could've been destroyed. The store claims to catch issues other places miss, but they didn't even acknowledge losing a part. Eddie offered to replace the plug and swap in another aftermarket screen, but not a real Apple one. If the orange tint remained, I'd have to pay another $100 for a genuine screen. I would've just bought a new phone if I knew that. I contacted corporate, but the owner refused to do anything. An employee even submitted a photo of my phone (after they lost the plug) claiming it was already missing! The entire experience felt shady. The cashier repeatedly asked for my passcode, which I refused to give. I even saw them ask for other customers' iCloud passwords out loud--total security risk. They gave me a screen protector that didn't fit my model and acted like that made up for everything. This was hands down the most unprofessional, frustrating service I've ever had. Do yourself a favor and go to a genuine Apple or Samsung store to get a device fixed and you will pay a little more, but you will have assurance and peace of mind that you will not be cheated and it will be fixed properly.

I love this place!…read more They gave me an appointment on SUNDAY to replace my failing iPhone battery! He was prompt and on time. He was very knowledgeable about Apple products as well and educated me. No more using cheap after market chargers for me!! Fixed my phone in 15 minutes FLAT! Very personable and friendly. This is definitely my go to for my iPhone!

I really enjoyed the efficiency and prompt service provided by Wireless Wizards…read more I came in with a cracked iPhone 6S and they had it fixed in less than 15 minutes. I paid a total of $75 with tax and the gentleman assisting me was friendly, courteous, and had my cracked screen fixed in a timely manner. I would suggest WW to anybody willing to listen.

I took my phone to be repaired, it kept saying water was in the charger port, everything was…read moreexplained to me and the part was ordered, and completely repaired, I was very pleased and the charge to repair my phone was very reasonable ad it was done in a reasonable time. I definitely would recommend them and will be using them for my phone, computer and gaming needs. Not a single shade to throw.

I was in search of a computer repair store and was lead here. The store was super clean and the…read morestaff was amazing. Will do an update once I receive my tablets.

My partner's 2nd generation iPad had an epic battle with our concrete patio. Needless to say the…read moreiPad lost and I was to blame. I had to get the device fixed before a trip across the Atlantic -- this is how it went down: (1) I woke up around 8:00am (I'm on furlough, leave me alone) and went to the iCracked website; intuitive, easy to use; input my information and I received an automatic text. (2) No more than 5 minutes later I had a text message from Lawton asking how he can be of service; I described my problem, asked for a quote and agreed to him helping me out -- scheduled a 10am appointment (3) Lawton showed up a couple minutes early and finished the repair in under an hour. (4) iPad is fully operational and happy once again. An amazing service -- easy to use web interface, quick response time, and reasonable (and competitive) prices. What more can one ask for? P.S. Not sure why it is linking to a Richmond, VA business address, but this is certainly NOT closed.

This place is a complete JOKE. They never answer your phone. If they pick up, they are super fake…read more They will give this ridiculous form to fill out, which is stupid and pointless considering their response from the fill out is utterly irrelevant to what you fill. John doesn't know what he's doing. He came into my house, which is really dodgy by the way, and kept his shoes on even though no one wear's shoes in my house. the mud stains from his boots are still on my floor. He continuously tried to up sell me while doing the repair and dropped tiny screws left and right. Finally he finishes up and was never able to find one screw that he dropped and said that it doesn't make a difference on the function of the phone. The phone still isn't working and now he isn't picking up his phone. Don't go to these guys, this is stupid. They are WAYYY over-priced and they don't even have any overhead like real, legitimate businesses do. Their parts are apparently all after-market parts, as I've been told by the Apple store in Lennox. Scam artists. They don't even have an office you can go to complain to. They get their parts from a place called Injured Gadgets in Norcross. Don't use these guys. Bad bad bad. BEWARE!

The manager did an amazing job. He diagnosed my problem with my cell phone and ordered the part and…read morewhen it arrived he completed the repair and everything works great now. He always does a great job!!!! Thanks for always going the extra mile.

I was hoping that he could retrieve some information from my old laptop but these software…read morecompanies make it very hard to do. If you're not a forensic computer specialist, non one is going to be able to repair a hard drive. It's not worth the time and effort and it's too costly.

This place is awesome, very friendly environment. Love the energy and how willing they are to help…read moreand make sure you leave with what you came for happily. Zak is awesome and very helpful as well as tony the manager, very funny and lively while being professional. I highly recommend this business and service.

this place is a whole bunch of false advertisement. Drove 45 minutes from Covington Georgia to…read morecheck out. The phone was quoted. One price get there was quoted a whole Nother price and try to add on the extra $25. I would not recommend this place to nobody.

Brought a used phone from here. it worked but mic wasn't working so that means I was being heard. I…read morebrought phone back and they wanted to charge me to fix it. I don't recommend on buying a phone from here at all.

not only was the service excellent I also received a phone from him that was furbish and easy to…read moreuse without any issues whatsoever. Please do not consider any of his low ratings to be anything serious. I think people probably just don't understand how hard it is to manufacture and refurbish these phones, but it's very clear that he's in professional, I'm super thankful for his phone service because without my phone I'm not able to do anything. Please continue to shop with him his a family owned business and I think that he deserves much abundance this year for helping me so much with my phone. This is a great place to go.

These folks are the real deal! Knowledgeable, friendly, kind. They have serviced my iPhone and my…read moreiPad fast and at a reasonable price. Lucky to have them nearby.

I purchased two C to C phone cables from this business four days ago. I ended up not needing them…read moreand came back two days later with my receipt to return them. The packaging (such that it was) had not been disturbed and they were in the exact selling condition they had been when sold to me. The clerk (I believe he is the owner), told me he "never accepts returns," but grudgingly eventually said he would refund me 75% of the charge, keeping 25% for a restocking fee. I asked where that information would have been given upon purchase. My paper receipt had nothing about it and there was no sign on the wall. He produced a separate paper listing the restocking fee, which had not been shared with me when I purchased the items. He explained tersely that he is a small business and reiterated that he never accepts returns and I should be grateful he was making an exception. So -- be warned -- if you purchase supplies from this business, be aware that he "never accepts returns" and that if he decides to make an exception, he'll retain 25% of the payment. I don't fault his policy, but his failure to be up front about it at time of purchase is poor business practice. https://quickbooks.intuit.com/ca/resources/running-a-business/writing-store-return-policy/