Apple Services will direct you to this place for service. I simply needed a new battery. Great,…read moreit's close! Arrived and told the appointment was a consultation to make another appointment. Waste of time. Just plan on driving up to the Apple Store for service.

Great service. Taylor and AJ helped me with my phone issues. Great to have a store like this in…read moreUtah. Keep up your good service guys!!!

iPhone 15+ Back glass replacement. I watched as he removed…read morebroken back and replaced with brand new back, my phone looks like new again! I am very pleased!

I had a great experience working with Nikita. He responded to my request for a quote within…read moreminutes, his prices were competitive, he came out directly to me very quickly and the repairs were made in the short amount of time he promised. I dropped something on my iPhone and the while the screen wasn't cracked, it was completely black. He made the repair there and once the screen was working, we discovered that the pro camera was broken as well. Nikita ordered the part and had it the next day while others said it would take 1-2 weeks. He moved some appointments around to be able to come back to my house the day he received the part because we were heading out of town the next morning. The phone works great and he was a pleasure to work with.

I bought a screen protector for my phone about a month ago. I came in today to buy some…read moreaccessories and pointed out that I already had a scratch in my screen protector. They replaced it at no charge. The customer service here is excellent.

this has been an ongoing issue for a month, all I wanted was to get my back glass and mic fixed…read more they didn't fix the mic and then got mad at me for telling them that their professionalism is ridiculous. they threatened to deny me service because of me leaving a voicemail voicing my issues after they had hung up on me. then when I was on the phone I was getting laughed at for being upset for their lack of communication. if you talk to a lady named Bella just leave she is a very poor worker, Ashton isn't the best with communication. I could say more but I think id have a stoke, don't go here. go to the Provo location they are much much better!

After checking around a few places, we tried Bad Apple to replace the battery in my wife's iPhone…read more The other places wanted us to come in and fill out paperwork to order a battery, and then get in line with an appointment. Bad Apple had it in stock and didn't require an appointment, and since we're both busy this really helped. We were in and out in about an hour and the new battery works fine. Pluse, they did a little tuning on my own iPhone and didn't even charge for that. Highly recommended, especially Caleb there!

Easiest 5 review! Got a new iPhone and I thought there was…read morean issue but really it was dirty! But CarPlay won't work if there's not a solid connection! They told me they clean phone ports for FREE! Charges and does CarPlay with a Corded charger just fine now! Took only a few minutes to do also!!! Would definitely recommend!!!

We were having issues resetting our iPhone to factory settings due to a forgotten screen time…read morepasscode and have researched how to do it on ourselves, but no luck! Found Mint Repair and had the privilege of working with John K. He was courteous and personable, and worked with our iPhone with such patience and knowledge that we were blown away by his fantastic customer service! The turnaround time was shorter than anticipated and the cost was super reasonable - will definitely come back to Mint Repair for future issues/repair needs!

You need to come to Mint Repair for all of your phone repair needs! It's easy to find, located…read moreshortly off the freeway, and they have excellent customer service. The owner is super helpful and knowledgeable!

It was convenient and easy. They are really good at cleaning phones. The service was amazing.read more

I took my laptop in to get the charging port repaired, and they said it would be about two weeks…read morebefore they could look at it. Three weeks later, I called to follow up, and they said they had decided to stop fixing laptops so they could focus on phones. I can understand narrowing the scope of your business, but they should've at least fixed the laptops they still had because simply deciding not to fix something you said you would fix for any reason other than it not being fixable is just terrible business. And at least if they weren't going to do that, they should've called me and told me what was going on so I wouldn't have to keep waiting. To be fair, they did say they had tried to call me one specific day a week and a half in, but I checked my phone's history and I didn't receive a call from them that day. They might have dialed the wrong number, which is understandable, but they should've made more than just one attempt, and I'm pretty sure they had my email as well. Obviously, I realize this exact thing probably won't happen again, but it is definitely possible that they will treat your situation carelessly the same way they did mine.

What is four star service? What is five star service?…read more From my hubby, the actual PC Laptop customer: 4 Stars means "Excellent". I retired 10 years ago, after teaching customer service for 25 years in the health care industry. My experience is that excellence is rarely seen or experienced. But I do recognize it and appreciate it when it does happen. 5 Stars? This takes going above and beyond a customer expectation. We purchased a laptop in October 2013, from PC Laptops' Sandy store. A large part of the sales pitch was their local service team. We had a problem with the laptop in late August 2014 and brought the computer into the Orem store. The service we initially received in Orem was worthy of one star. I rely heavily on my laptop and going more than a day or two creates tremendous problems. I left the store with my broken laptop in hand because I was uncertain if or when someone would even be able to look at my computer. Repair, if at all, seemed 7-10 days away. I decided to begin to pursue other options. This was not the service I was sold when I purchased the computer. PC Laptop management was made aware that we were not satisfied (because of the yelp* review) and that they fell short of the mark on customer service. That was when our experience changed. We were contacted by PC Laptop senior management. We were told that he was committed to turning our one star experience into a five star one. I had little doubt he would fall short of that goal. I was wrong. What is 5 star customer experience? I think if management can find a way to turn a negative experience into a truly positive one, they earned it. Senior management became involved in our problem. They called and reschedule a time for me to bring back my laptop and then hand walked us through the repairs, which were completed THE SAME DAY. Management not only found a way to turn the service experience completely around, they showed me that PC Laptops has a strong corporate culture of service to their customers that is truly rare. I became convinced that my single poor initial experience was an unusual one and one that this company simply finds unacceptable. So here is a five star "hats off" to PC Laptops for doing something I did not think could be done. They turned my one star service into a five star experience!

Let me tell you, you must SEE Matt for ALL your PC needs!!! Matt is freaking Amazing!!!! Yes, the…read morePC's little pricey , but, it comes with Matt, it's all worth it!!! When you go, tell him that the shaved guy , who brought , his daughter laptop and took care of it in less than 10 min, sent yall!!

This franchise has always treated me very well. It's a little more to buy at the mall versus…read moreonline, but it's worth it.

I received quality service to my iPhone 17 Pro in replacing my screen protector. They had the work…read morecompleted within 10~12 minutes.

This place is a hidden gem on Center Street in Provo! I'm glad I got to support a local business…read morerather than GameStop haha. Chris was super helpful in helping me get a new PSP battery, and let me try out an opened battery to see if my PSP even still worked! I also got credit for selling them an old game, which I got to use immediately towards the new battery. I would definitely recommend coming here for games, consoles, etc.

The owner/worker was knowledgeable and friendly. Great service, and I was pleasantly surprised at…read morethe selection! Definitely recommend!