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    Hur Jewelers

    4.7 (25 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Hur Jewelers

    Jewelry repair

    Personal property appraisal

    Hur Jewelers Photos

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    Christine H.

    Where do I even begin to start? I feel like the luckiest gal to have found this place as I wanted to go to the best when it comes to my engagement ring and wedding band. I originally wanted to get my rings soldered so I called and talked to Dave (the owner) and then chose to drop by on a whim to get a feel of the place. First off, this is probably one of the last (if not the last) in Utah County to even consider/want to work with platinum, as it's a very tricky metal to work with. Upon Dave's investigative work (microscope) I realized that my previous jeweler in California pretty much sized my platinum rings the wrong way (yes, there's a wrong and right way to do this), so now there were weak spots in my ring that had to be strengthened and reinforced before even considering to solder them together. Not only did Dave do what he said he was going to do, but he also went ABOVE and BEYOND what he promised. Dave is such a blessing (and a find) in his line of work, as he is one of these people: once he starts to work on something, he will not stop until he finishes it and gets it done right! Dave infused palladium in my platinum engagement ring to reinforce/strengthen the band, cleaned the rings, and soldered my rings together. I can't tell you how happy we were to see my rings in pristine/original/brand new condition! It looks (and feels) brand new as to when I received it MANY years ago and it sparkles like the most brilliant star in the night sky! Dave also gave pointers on what to use to properly clean it and when to come back for regular cleanings/polishing. He is like a long-lost uncle who makes you feel like family. The pricing for his work was excellent and reasonable. Pray to have him never retire as Dave is the best of the best!

    My wife's ring, a custom setup Dave did for us quickly and at a GREAT price!

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    10 months ago

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    7 years ago

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    9 years ago

    Very helpful. Dave the jeweler came out and took care of me. What a man. It was a great experience. Very professional.

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    8 years ago

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    Review Highlights - Hur Jewelers

    Not only did Dave do what he said he was going to do, but he also went ABOVE and BEYOND what he promised.

    Mentioned in 11 reviews

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    Zale's Jewelers

    Zale's Jewelers

    1.8
    (5 reviews)

    My boyfriend got my (engagement) ring at #Zales (the Las Vegas Zales) either way, the young, pale…read morebrunette (no makeup) working your mall counter, is extremely rude. I even decided to give her a 2nd chance. I said I'd like either a ring like this one which was bought at Zales, or hoop earrings. She didn't hardly try. What she did do was try asking our budget....uh we wouldn't be at a fancy jewelry store if we didn't have more than enough money. You do your job! We will pay somewhere else! Totally rude, stood there staring at me to hurry. I kinda want to slap that "lady" (college girl with mandatory part time job). I work too honey, and for many more years! Back! Off!

    My fiance went to the Zales in the Orem mall. WORST customer service once you have actually bought…read morefrom them. We sent the ring in to get sized which they informed us would take 2 weeks. Its now been a month. We have called them many times, and each time they say they'll find out more and call us back, but never call back. I don't mind so much the time that it has taken, Its annoying, but I could get over it. What I can't get over is the poor customer service. Rings are expensive, and I expect to be taken care of when ordering from somewhere instead of being blown off. Because of the experience we are now going to return the ring once its done, and order somewhere else. I do not want to have to deal with Zales once I need my ring cleaned or if it ever needs to be resized again.

    Morgan Jewelers

    Morgan Jewelers

    3.0
    (6 reviews)

    Zero stars! Worst value, quality and service. 3 Necklaces broke and they don't stand behind their…read moreproduct. Claire's jewelry lasts longer than this stuff. The website claims founding principles but they are not being honored even at the corporate level.

    These guys are crooks! Read on for details, but would avoid them at all cost…read more My wife took her wedding ring in for resizing. They quoted her a price, which she paid up front, and gave her the completion date. After the completion date she went in to pick it up and they were giving her the run around a little bit and were acting like they didn't know where the ring was. Finally they told her they had not completed her ring, and to do so she would have to pay another $200 to get the resizing service done. This was multiple weeks later, and never did they call to say anything about the delay or the extra money. Additionally they said the diamond placements were damaged and needed repair, and would cost another couple hundred dollars on top of the increase they were demanding to do the work they'd already quoted and been paid for. My wife smartly just asked for a refund of what she paid and for her ring back, which they gave her issues with, but she stood her ground and got her ring. She went to a no-name ring place which resized her ring in 2 days for less than what was originally quoted by Morgan without the fake increased costs. My wife asked them to look at the diamond placement based upon what these crooks told her and the new ring place said everything else was perfect and the resizing was perfect. Again, I would strongly recommend avoiding this store. They were very shady and dishonest with my wife.

    Jareds Galleria Of Jewelry

    Jareds Galleria Of Jewelry

    3.6
    (20 reviews)
    $$$

    I had lost a diamond in my wedding ring and took it in to Jared's, where we had purchased it 12…read moreyears ago. I was reminded that I had extended warranty on my ring, which I'm very thankful for. The service rep was extremely pleasant and helpful. The stone was replaced quickly and I also got an appraisal on it for a low price (in my opinion). I highly recommend Jareds and when you do purchase something that is expensive there, make sure to get the extended warranty. It is well worth it!

    Update: the repair I had done didn't last 2 weeks. I would not recommend Jared for servicing your…read morejewelry. Or purchasing from them for that matter. As my piece was similar to what they had on display and they were not capable of providing a service that lasts. I recently visited Jared Jewelers to have a fray in my gold chain repaired. Initially, I wasn't satisfied with the quality of the repair, as it didn't quite match the original look of my chain. However, the staff were incredibly accommodating. They listened to my concerns and asked if they could take a bit more time to refine the repair. They ended up laser cutting the chain to perfectly match the original pattern, and the result was fantastic. While the experience had a rocky start, I truly appreciate how Jared and their team stood behind the quality of their work and upheld their commitment to customer satisfaction. I left feeling confident in the quality of their service and would recommend Jared for their dedication to making things right. Their team really does care about customer service!

    Hur Jewelers - jewelry - Updated July 2026

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