I reached out about replacing my cracked screen. He responded within 15 minutes giving me the price…read moreand said I could come in the same day and get it done. I get to the business, and he tells me it'll only take ten minutes, and I can take a seat. I was checking the time, and he did not lie it only took ten and it looks just a good as when I got the phone!!

I regret being referred to Cellular Plus on Parklane Road and will not return. I brought in my…read moredaughter's Apple Watch for a cracked back, charging issues, and an upside-down screen orientation. I was told it would be repaired for $100 and ready Monday. Instead, I received no updates and had to return multiple times over approximately three weeks. Each time, I was told it needed more time and would be ready "tomorrow." When I finally received it, the watch was rubber-banded together, covered in glue, and only the back appeared to have been repaired. The other issues remained unresolved. Two days later, the watch shut down again. When I returned to discuss the problem, the representative became defensive, called me a liar, and refused to review the cameras he had mentioned. I had remained patient throughout the process and was not disrespectful, so this treatment was completely unacceptable. I paid $25 after he initially quoted $30-$35, yet he said I should be grateful because he had done more work than I paid for. The money is not the main issue--the lack of communication, poor workmanship, repeated promises, and unprofessional behavior are. I cannot recommend this location.

Update tablet returned on 8/19/26…read more Wtaf!!! My tablet was taken in charged screen working with minimal cracks to the screen. The tablet will now not come on AND my screen is majorly damaged. They ordered 2 screens with no success in being able to fix my screen, fine, but to cause significantly more damage is ridiculous and terrible customer service. Needless to say, I am absolutely disappointed, dissatisfied and disgruntled concerning the care and level of neglect that my tablet was handled in. Disgusting!!!!! I'm aggravated. Tablet has been there for almost 2 weeks and I keep getting the run around. After this tablet is fixed I will never use them again. This has been the worst experience! Screen was ordered they told me it came in and the tech was working on it, now today they say they have to order the screen again. For what reason? did you accidentally break the one that was ordered? No explanation just sorry we had to order another screen and we don't know when it will be here. What the fuck? Would that suffice if this was the other way around? Terrible terrible terrible. Definitely getting my refund for the stupid insurance plan- I cannot and will not be without another device for 2 weeks or more.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

My daughter's iPad screen was smashed to the point it was no longer usable. DropFixed came to me to…read morepick it up, went over the process and what to expect that could happen. With how busy they are right now, it took a little longer than usual to get back (and by a little I mean instead of same day service, it was next day. No biggy, AT ALL.) When it was finished it was brought to my front door! My daughter was so excited to have her iPad back. It looked good as new, even the home button worked. A warranty on the work they do, and all at a very reasonable rate! If I ever need anything else done, DropFixed is who we are going to call! Oh and the customer service is ON POINT! Thank you!

Unfortunately, DropFixed is no longer at this location. I heard great things about their customer…read moreservice but It's now a yoga studio.

I called many places, and I got lowest price from this place, they replaced my iphone 11 screen in…read more20 minutes. I am not sure about the quality but they said they have 30 days warranty.

Had my broken phone screen repaired by Vusala. He was professional, accurate and provided a great…read moreservice. I would definitely recommend Express Phone Repair. Thank you.

I run a small business, and I took 3 computers in for repair. All 3 were repaired the same day…read more Might I add that Computer Depot will always be my GoTo. "Dan is the Man". Thank you for your Professionalism and great work. Also, Shout out to Joe, who knows his stuff.

I went in for a computer that was dropped and the power button didn't work when the computer was…read moredropped the screen still turned on just fine and it was just the power button not working When I brought it and they looked at it Chargered me 95 $ to tell me my mother board was cracked and it would cost more then a Brand new computer This didn't sound right so I got a second opinion the mother board was not cracked and it was the power button and a couple other wires outta place and going to cost me 150 to fix by another person now on top of the 95 I gave them do not recommend

I went to return an item to Amazon. I was standing in line waiting to return the item and the…read morecashier said to the person behind me, you can cut ahead of him since you're a staples customer and he is here just to return a item to Amazon. Mind you the person that was just ahead of me just returned an item to Amazon. The person behind me said to cashier that I was waiting ahead of her. The cashier said that staples customers come first because most people come there just to return things. I told her you didn't have a problem letting the person in front of me return her item so what's the problem? She said it takes too long for people to return an item. After I returned the item I told her that took all of 30 seconds so what's the real problem? Never did get an answer. I will never step foot in that store again and will tell my friends to do the same. If you really need something from staples order it on line. Don't do that store any favors by shopping there keeping them in business. They need to be shut down. I'm not the only one that has problems with them.

As far as Staples stores go this one was probably the worst I've ever visited. They're mediocre to…read morebegin with and the experience really depends on the mood of the employees you deal with during any particular visit. This is definitely the dirtiest Staples I've ever been in. The cashier was nice, though, so there's that.

We had a motherboard replaced in September to support Windows 11, and Windows was installed at that…read moretime. Approximately three months later, in December, the system entered an Automatic Repair loop and would not boot. We spent nearly two months attempting to troubleshoot the issue ourselves using the reset and restore options available within Windows. A December restore point was visible during that process. When we brought the computer back to the shop, we were told that "someone must have deleted system files" and that it would be $100 to reinstall Windows. We were also told it was not possible for the issue to be related in any way to the prior hardware replacement of which a previous call to Microsoft verified it very well could be and months later at that. What concerned me was the immediate attribution of fault without explanation of diagnostic steps. Windows Automatic Repair loops are boot-level failures typically associated with update corruption, driver conflicts, storage issues, or system configuration instability -- not casual deletion of files by an end user. Core operating system files are protected and not easily removed through normal usage. Additionally, concerns were raised about side panel screws suggesting possible tampering, although it was unclear how that would relate to a Windows boot-level error. Given that this was a return visit following extensive and costly hardware work performed by the same shop, I would have expected a broader and more collaborative diagnostic discussion before attributing the issue to customer action. Multiple plausible causes exist for this type of failure, including Windows update corruption and drive health factors, and those possibilities should be evaluated and explained before concluding that files were deleted or that the system was tampered with. It was also not clearly communicated at the time of the original repair how long labor would be covered or what expectations should be if a system-level issue arose months later. With expensive hardware work, clearer explanation of warranty limits, potential update-related risks, and post-install expectations would help customers make informed decisions. Even if the root cause ultimately turned out to be unrelated to the motherboard itself, a transparent diagnostic process and clearer policy communication would have reinforced confidence and likely led to additional service work. Instead, the quick assignment of blame and dismissal of other possibilities affected our confidence in continuing to use their services. We ultimately chose to resolve the matter elsewhere. If you struggle with question of getting a new gaming PC over repairing just buy the new one over going here, you'll be far better off.

I haven't had any problems any of the times i've been great store great service! the people are…read morefriendly and helpful I will make sure to come back with any computer problem!

Amazing! Couldn't have been nicer. Fixed my phone in 1 minute for a ridiculously amazing price…read more Highly recommend!

Amazing! Phone fixed in less than 15minutes. Charger was stuck in the iPhone charging port and they…read moreremoved it with ease. I highly recommend. The guy is kind and a good businessman.

My phone was malfunctioning and I took it to Smart Device Doctors. The technician (I don't know…read morehis name but he had tattoos and could definitely be qualified as hot) worked diligently to fix my phone. I brought my phone in shortly before close and he drove somewhere to get the part and stayed late to fix my phone:) My phone was repaired and the price was very reasonable. The business also buys used phones, fyi. I will definitely return to this establishment for repairs needed on any "smart device" that needs to be repaired.

From the owner: We are to your Smart Device what your doctor is to you. A Lifesaver.™ We specialize in smartphones…read moreof every make and model, Ipads, Ipods & tablets, as well as all types of computers. We also sell services to include prepaid wireless, Unlimited Internet for your home, VOIP service and IPTV devices, and service. We also do installations of all the above as well as CCTV systems, alarms, and home theaters. So trust your needs to the smart device professionals. We have diagnosed and repaired just about every kind of damage possible to a smart device, so whether you have run it over with a vehicle or dropped it in a toilet, or anything in between let The Smart Device Doctors repair your device. We also offer jailbreaking & unlocking for Apple devices as well as rooting and roming for Android devices. We can do almost all software work remotely so your device doesn't have to leave your control. We at The Smart Device Doctors pride ourselves on solving the easy task as well as the impossible task and we have many satisfied customers to back that up. With three midlands locations to serve you from, Lexington, Newberry, and Orangeburg, we are local and convenient. Your satisfaction is our number one priority. Give us a try you won't be sorry.