My wife and I were attempting to make appointments to get eye exams at this vision center. She had…read morebeen here once before and experienced rudeness from her previous visit(s). We were hesitant to make new appointments but gave this place the benefit of doubt. This time, I heard the exchange and the confrontational tone used during the call. We were placed on hold and hung up out of frustration and willing to tolerate this behavior. Dr Rubin is possible very nice and informative but the appointment staff needs could use some adjustments in regard to how to speak to clients.

I had a great experience here. The staff was all nice and made me very comfortable. I did have…read morequite a bit of a wait. My appointment was 4:30, But I didn't leave until around 6-6:30. It wasn't a huge deal, the doctor was quick, Im sure he just had other patients making my wait time a bit longer. They didn't have a huge selection of glasses compared to other places I've been, but I still found something I liked. Overall was a good experience and the employees were extremely friendly with me and other patients in the waiting room.

The office staff are not friendly. They do not return calls. They do. It explain any billing to you…read moreand when you call back for help you cannot get any. Waiting for a refund/over payment for 2 months! Now Dr Goodson was top notch! But I do not recommend because of the office staff!

I do love Dr King but itis so HARD to get someone to talk to you on the phone when you call.read more

I have trusted Dr. West with my eye care for many years. I would not hesitate to recommend her to…read moreanyone looking for superior eye care. She fully explains any treatment I might need and sets up appointments for me. She is SUPERIOR! I would gladly give her TEN stars!

I have trusted Dr. West with my eye care for many, many years. Their is no one better to do your…read moreannual eye care exams. I would give more than five stars if I could. She is awesome!

Been going here for several years. Professional staff and very good eyewear. Dr Shelly is always…read moremaking sure your eyes are well looked after.

I don't have any experience with the optometrist here but the optical staff is amazing!! I have…read morebeen looking all over for glasses for my 3 year old (as you can imagine his patience is wearing thin). The staff here was so kind and willing to find exactly what will work best for his eyewear needs. Great customer service!

I was going to postpone my appointment out a few months but they were able to fit me in that day.read more

My grievance is towards lady that works the front desk. She needs an attitude adjustment to say the…read moreleast. She basically lied to my face about their requirements for pictures. I was never told about a mandatory $30 fee in addition to my copay for my exam when this appointment was scheduled via phone by her, but she claims that she did. When I told her she didn't, she stated " I'm not going to argue with you". For future reference lady, when scheduling an appointment, how about informing patients of new policies beforehand and give them a choice. I could have went elsewhere had I known. Needless to say, that was my last visit at HRubin

I went to pick up my new glasses at LensCrafters in Sumter and I couldn't see a thing in them, so…read morethey set me up with Dr. Miller to review my exam. Unlike the young lady who performed my initial exam, he listened to my concerns before offering his opinion and I knew we were on the right path. He worked with me for a week exploring options and was very patient and respectful in all communications and interactions with me. When I finally made my decision as to how I wanted to proceed, he fitted me into his schedule without an appointment for that day, even though I could see there were at least 3 other patients he was attending to. I cannot attach a dollar figure to this experience, but I can tell you his customer service skills are on par with his professional manner and it was priceless.

From the owner: D.J. Miller O.D. and Associates is the local eye doctor to see for all of your eye care needs in…read moreSumter, SC. As your local Sumter optometrist, D.J. Miller O.D. and Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 1057-48 Broad Street Sumter, SC 29150 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.