Not sure what we would do without Dr. Mcintosh. Both my children are seen by him for different…read morereasons. We felt very overwhelmed and lost when we suspected my son had ADD. Before seeing Dr. Mcintosh, my son saw an ADD expert. All he wanted to do was medicate my son. Dr. McIntosh developed a great 5 step plan to follow before we decide to medicate. 6 weeks later my son is doing great and has had zero issues in the classroom. My daughter has been misdiagnosed with a tic for the last 6 years. After having a very bad seizure, we took her to Dr. Mcintosh. He took the time to review her whole medical history and tests, in addition to running new tests. He was able to properly diagnose what was happening and she has since been free of twitching and seizures. Still very early in the process but so thankful she has the right Dr. working with her!

Dr. McIntosh was kind and knowledgeable! He really listened to our concerns made us feel seen. He…read morewas thorough with his initial assessment and had great follow up. We were nervous about starting our daughter on medication but he answered our questions and now we feel a little more at ease. Wish us luck! I highly recommend him.

Dr.Panitch is the best doctor I have ever had! Seriously!!!!!!! I couldn't have asked for a better…read moreexperience all around. P.S. I want to be her friend.

Dr. Panitch is the most professional, kind, caring, intelligent and compassionate physician I have…read moreever gone to--- She is a role model for how all doctors should treat their patients. Wish there were more doctors like her. Her dedication is inspiring.

Damn optum 1 star now you people want to keep my medical records from me that is my personal…read moreproperty my doctor needs the medical records my new doctor and you're telling me you need to keep my medical records what the freaking hell I'm sick of this nonsense

OPTUM - 30281 Golden Lantern, Laguna Niguel, California…read more Dr. Parisa Mortaji - Worst Doctor Ever I had a very disappointing experience with Dr. Parisa Mortaji. She did not take the time to review my chart or listen to my medical history before refusing to refill medications that had already been prescribed for my shoulder injury. I'm not someone who takes medication daily, and I've never had any issues with misuse, so I found her approach dismissive and lacking compassion. I am a 68 year old who has been healthy and cautious my whole life. When I brought up my recent kidney stone, (and showed her the stone), she didn't take my concerns seriously or even discuss it with me. Her overall demeanor came across as unprofessional and condescending. I had hoped to establish care with a new physician after moving, but after this visit, I'll be returning to my previous doctor--even if it means driving two hours. I expect a doctor to show respect, listen carefully, and treat patients as individuals. Unfortunately, that was not my experience here. She saw my eyes and head from a serious surgery I had days before seeing her, and she didn't even ask questions what I had done. She approached me with a racial approach being a white person. Be careful. It is not right. Period. These trust fund babies have no right being in these professions unless it is their love for proper care. Stay away from her.

Dr. Basich is intelligent and caring, listens well, and supports patients who want to increase…read moretheir lifespan and longevity through proactive measures.

Wow!!! The turn around with Dr. Basich is amazing. Her energy and effort to try and help even after…read morehaving a hard start with her is amazing. The fact that at first I had lost all faith I stuck by her because something told me I wasn't seeing something because I was really sick and sad. Thank you Dr Basich for not giving up on your patients and turning our relationship around

Excellent medical center. Check in was prompt. My new doctor was very thorough and gave me ample…read moretime to discuss my overall health.

My husband was evaluated by Dr. Zahra Shahim on January 16, 2026, after developing rapidly…read moreprogressive bilateral leg weakness and losing his ability to walk over just a few days. Despite this presentation, the referral from Dr. Shahim to Neurology was classified as "standard" rather than urgent, with the initial neurology appointment scheduled for March 5. Although the appointment was later moved to January 29 after follow-up, it still did not reflect the urgency of his rapidly progressive neurologic decline. On January 20, 2026, I returned specifically because Steve's rapid loss of mobility over only four days deeply concerned me. I explained that this degree of deterioration did not seem normal and asked whether his referral should be escalated or whether additional action was needed. I was advised that the current plan remained appropriate and that he should go to the Emergency Department only if his condition had worsened since the January 16 visit. Because I remained concerned, I immediately took Steve to the Emergency Department. He was evaluated and unfortunately was discharged without admission, neurology consultation, or neuromuscular workup, and was instructed to keep the neurology appointment already scheduled for January 29. At that appointment, Dr. Frank diagnosed Guillain-Barré syndrome the same day based on his examination and EMG testing. Dr. Frank commented that he wished he had seen Steve sooner. Rapidly progressive bilateral weakness with loss of ambulation should prompt URGENT neurologic evaluation regardless of the eventual diagnosis. In his case, the diagnosis was Guillain-Barré syndrome--a neurologic emergency that can progress rapidly and, in severe cases, lead to respiratory failure requiring mechanical ventilation. Early recognition and timely initiation of treatment are associated with better functional outcomes. He ultimately received IVIG treatment. More than six months later, he continues intensive neurological rehabilitation, still requires assistive devices for walking, and continues to experience high level of pain. At a follow-up visit after Steve's hospitalization, Dr. Shahim commented that she was glad the Guillain-Barré syndrome had not progressed to involve his lungs, noting that some patients require mechanical ventilation. We couldn't believe what we were hearing and I responded that this was precisely why I had returned on January 20 asking that his rapidly progressive neurologic symptoms be reconsidered and his referral be escalated. Instead of being empathetic and apologize, Dr Shahim raised her tone and insisted she acted correctly. We left that discussion feeling that our concerns regarding the urgency of his presentation had still not been acknowledged. We lost our confidence in Dr Shahim.

Dr. Gonzales is fantastic. He takes his time, and explains…read morethe best medical strategy. He also is a very likable person. I'm so happy to have met such an excellent doctor.

Amazing doctor…read more Cannot emphasize how much he actually cares about his patients, like, genuinely cares and remembers everything. He calls you with results and does spend time with you and I love that he never makes me feel rushed or unheard. He's been my doctor for a little over 5 years now and he is as caring as the first time I met him.

We've been with the practice for over 30 years. Dr. Snyder, Terry, Helen, and Shelly are the best…read moreteam. Larry Snyder, Direct, is a recent and welcome upgrade too.

Helen would not schedule a physical appointment under Oscar insurance. She hung up on me repeatedly…read moreand told me to find another office. Seriously shocked after describing serious health issues that she would be so quick to dismiss me and hang up on me. I even tried calling back to ask her why she would behave in that manner but she just hangs up as soon as it rings. SHE HUNG UP ON ME NINE TIMES.

Dr Rajiv Pathak - one of the kindest caring doctors I have ever been treated by. I have had many…read morechallenging and scary medical conditions in the past 2-1/2 years and he has been attentive, professional, and spent plenty of time with me so I've felt heard. I have trusted his recommendations and referrals and feel strongly that my life has changed for the better entirely due to his expertise, but also his kind manner. I give him my highest appreciation. I wish there was more than six stars.

Dismissive and condescending, especially toward female patients. He interrupts, downplays concerns,…read moreand comes across as arrogant rather than attentive. I left feeling unheard and uncomfortable--definitely not the kind of care you want from a primary doctor.