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    CR Road Service

    5.0 (3 reviews)
    Open Open 24 hours

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    JNB Tire & Automotive - That's their front end alignment...

    JNB Tire & Automotive

    (7 reviews)

    Best Mechanic reliable and honest. Jonh and his team are amazing. We don't trust anyone else with…read moreour family cars.

    I warned them this review was coming. I gave them a chance…read moreto make it up. No. I bought a truck in Waco that didn't run. I drove three hours and couldn't get it running. All-Star lockout recommended I bring to JNB. So we flat towed it 15 minutes through Waco after calling them. I told them that they could do whatever they need to do to get the truck running. They never called me. I checked in with them every week. About 4 weeks in, they realized it needed a fuse box (which all star had already said from the beginning). I had to then ask them to replace it, after I had already told them to go for it. Three days later, they called me (for the first and only time) and asked me if I still wanted to replace the fuse box. Why would you need confirmation so many times? So much confirmation yet so little communication. So they finally did that. Anyway, two weeks later I called them again and Bobby told me they didn't know what to do with it anymore. Said "we don't work on many diesels." Well my good sir, I would've appreciated knowing that 6 weeks ago. So I asked them if they were done working on it and they said yeah. So later that weekend, I rented a trailer and drove three hours to pick it up. Multiple times, I told them to 1), tell me how much I owe them, and 2), make me a detailed list of what all you checked so I can show a capable shop. Bobby said he could do that. I show up, and he tells me my bill is $1,800. I had no idea. I'm an 18 year old trying to make some money flipping cars. It feels like they took advantage of me. They charged me for 12 hours of labor. I'm nearly positive they didn't do 12 hours on it, because they could not give me an account of anything they found. My "detailed report" I requested was nothing more than a piece of notebook paper that said "12 hours" and "fuse box." Bobby never apologized and never looked me in the eyes. Outrageous. I was so frustrated. My mom convinced me on the long drive back to call one more time. We spoke to John that time. We complained once more that we received no communication the entire time the shop had the truck. John came up with the brilliant line that "your truck wasn't the only one in the shop." Well John, you should've refused my car if you knew it was out of your league. If you don't have enough time to call the owner of the car, then you dang sure didn't spend 12 hours on it. I don't know if anyone has had the experience of towing a car to a shop, paying nearly $2,000 and then towing the car back from the shop, but if you haven't yet, please don't come here. John and Bobby, you still have a chance to make it up. 1 star. I got fleeced.

    CR Road Service - tires - Updated June 2026

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