If you saw my other recent review about getting auto glass replaced, you now know I wasn't joking…read more On our way through the Fraser Valley our car found another rock and our windshield made a new friend. We contacted Sumas auto glass as they were on our way back to the states and I would rather get a chip fixed than have to get another windshield replaced. The folks at Sumas were friendly, knowledgeable, fast and fair. They let us know that they couldn't properly seal the chip due to size and depth and so they didn't charge us for the service. They also noticed a plastic piece on our car was loose and fastened it for us. If you are in the area and in need of service I highly recommend the fine folks at Sumas for your auto glass needs.

Excellent customer service, quality work. Go above and beyond to make their customers happyread more

These guy's know what they are doing, the front desk is friendly and very helpful. I came in for a…read morerock chip fill to prevent crack propagation during the cold weather. As I watched the guys do the repair, I noticed they would lay their clip board right on my paint, they also draped extension cords on the paint, I watched them repeatedly rub the paint with their hands, not sure why, but these are all good ways to leave scratches and swirls in my ceramic coating. Just some observations of complacency. Was all covered through my insurance so it was a no money out of pocket and a quick in and out and an easy appointment.

A very minor rock chip and their attempt failed. It doesn't look much different than before, except…read morefor one part appears to have worsened. Wish I went elsewhere. This bugs me. Maybe too "Speedy" MM

I had one good experience with this company, so decided to use them again when someone hit my car…read more That second experience was a horrible ordeal! They didn't give the rental car I was promised, even though I was assured, the day before, that it was booked. They promised my car would be ready on a Sunday. It wasn't. Unseen damage. Isnt that their job to see/estimate it? I went in the next day when it was promised again, but again, not ready. I called the next day and they had "run out of double sided tape". Finally I was told I could pick it up on Thu at noon, but again, it wasn't ready! To add to all those broken promises, I asked them to "buff out" the many little scratches on the paint. I had to pay $500. for it myself as it wasn't part of the claim. It was all clean and shiny, but the scrapes were still there. I felt ripped off.

I can only speak highly of the professional service of the staff at the Abbotsford Shop. They were…read moreprompt with my service even though my vehicle was repairable. They went the second mile when it came to issues in my claim with ICBC. I assure you that you will not regret your experience with them. Will G.

In mid Aug, 2009 I took my vehicle in to have the window re-tinted…read more Before bringing in to this shop: I given a set appointment cost of job and pick up time ... Left vehicle there; This place knew I was leaving on holidays that same day. Day I brought in truck: The front desk person was not to friendly and nor did anyone really seem to have a clue what, or who, or why I was there!!!!! Got that all straighten out: When I picked out almost the same tint that was already on the windows when truck was bought; The desk person starts choosing what she thinks it should be. Was even put out with my choice! Vehicle ready: Picked up my truck and not one worker said one word that I should: NEVER OPEN THE WINDOW FOR 3-4 DAYS AFTER! My husband even opened the driver's window in front of the shop worker who done the job, while talking to him... For at lest 2 hours goes by he comes home rolls up the window and I see 3 long streaks. I phone them, right before I'm finishing asking why is this the desk person start chewing me out, saying how bad those windows were and don't open them for 3-4 day! I told her it was too late, one was open; No one told different and why didn't anyone tell us this before hand? (As we were going on holidays; I would have waited until we got back... They were told before hand that we were leaving on holidays. The hottest weather of Aug.) My point is they are supposed to be the professionals, we trusted in them and they didn't seem to give a care about their customers. Just the rudeness, lack of one on customer service... They have lost all faith and our business. I do however believe the workers in the shop did their best with our vehicle, if not for their lack of talking to us when ready for pick up. Lastly they need to fire that lady behind the desk. She shouldn't be dealing in custom service what so ever! I thought the object of the game was to keep the customers .... NOT LOSE THEM.

I took my 2014 Mini Cooper to Apple Auto Glass in Abbotsford, after a rock from a highway dump…read moretruck seriously cracked its windshield. I was assured that their new windshield would be exactly the same as the original, other than Minis logo would not be on the glass. They installed a lighter, either none tinted windshield, or very lightly tinted in its place, that looks totally wrong, also it no longer matched the cars other tinted windows. Their cost for their poor substitute windshield part, was actually about $100 more than a genuine manufacturers replacement. I complained and showed the result to Apples Auto Glass' s owner, who refused to see the obvious lighter none tinted glass, assuring me that his glass was of good quality and this in his opinion seemed to be the only criteria that matters. I would certainly not recommend Apple Auto Glass. If you want your car to look right and its glass to maintain its original look, and the glass tint to be the same as the rest of the cars windows, better to take it elsewhere.

I've brought several vehicles to Avenue Body Shop in Abbotsford over the last 10 years. They've…read moredone everything from welding and body repair on my old collector car, minor collision repair, and cracked windshield replacement on all of my daily driver. The latest was my Jeep JK that suffered a major collision. They were great to work with and negotiated with ICBC on my behalf to a repair that was fair to everyone. The best of all is my Jeep looks better than ever. Great body and paint work and just nice people to deal with. They will continue to get my business should I ever need them again

Just got our 2006 ford explorer back from them. The repair job was fantastic! even though the…read moreoriginal paint is 9 years old the new paint on the replacement bumper matches perfectly!. They provided us a nice little courtesy car. Repairs where done in a timely manner. On pickup they went over the vehicle pointing out what had been done and why. I would not hesitate to go back! Thanks guys!!

My thanks to Dave at Pristine Detailing in Abbotsford, for recommending Clayton and his crew at…read morePanther Glass and Upholstery to tend to the ailing headliner in my truck. It's one of those jobs where you have to be a contortionist and have 3 hands. They replaced the headliner in warp time and did a sweet job. Great attention to detail! Thank you Clayton ...Rick

Many thanks to Clayton from Panther Glass and Upholstery! I live in Vancouver and woke up to a…read moresmashed window on my truck. I was an exhibitor at the Vancouver Motorcycle Show at the Tradex that weekend and could not go the entire wet and rainy weekend without glass installed in my passenger door. Clayton was very accommodating. He dropped me off at the trade show and picked me up when the glass was installed. Locally, I would need to wait a minimum of 3 days to get the job done! I wish I lived closer to Panther because Clayton would get all of my business and the business of all my friends and family. I'm so impressed with this level of customer service. Thanks again! TOP NOTCH SERVICE!!!

I needed a repair on my car and Craftsman Collision ordered the part & booked the repair. The…read morerepair was estimated at 2 1/2 hrs and they offered me a ride to the mall. They completed the repair in less time and picked me up. Great service quick & efficient. Thanks so much. FYI, A longer repair time, they do have loaner cars. Evelyn Boyce

Recent mvi resulting in front drivers side damage. Gave us a rental for the week and got the car…read moreback better than new. Even touched up a couple paint scratches that were non claim related. 10/10!

Paramount Autobody staff are professional, friendly and helpful and I appreciate the quality of…read morework the shop provided in repairing my car. Wendy E.

Mark was very a accommodating and helpful. He helped set up appointments with the dealer to get…read moreother work done and save us time and money. The shop is very organized, clean and the staff very attentive and helpful. I will alway use Paramount Auto Body now for all my auto body needs ! Thanks Mark