Paid $500 for orthotics on what Dr Pham claimed were custom made. No mold was taken of my foot for…read morethem to be custom made. In addition on a return visit Dr Pham commented, "you again" when I complained that my foot was still hurting

Five. Stars all around. Very large free parking in a safe area. The wellness center has large lobby…read moreand the office has enough staff to take care of your foot issues at every level. Dr. Pham is really a winner. He engages with patients and vendors to help all aspects Relating to your feet. Very few doctors engage in neuropathy but Dr. Pham does and has test to determine if supplements will work for your case. Lastly, just found out they have a three chair spa in the back! It is very tranquil and professional. This is real full service for your feet.

Dr Drake was very concise about my son's ingrown nail issue. He addressed our questions with…read moreanswers that were easy to understand. My son didn't flinch when the doctor was trimming his toenail, so he must've been gentle. Very good bedside manners for this podiatrist. The staff were also polite and helpful with the aftercare.

I first cane in back in 2023 for a right foot pain. Got to see Dr. Docharty. She was very thorough…read moreand nice. An xray was done on site. I was recommended to have foot inserts in all my shoes. This year, we came in for my son and this time we met with Dr. Drake. He was very thorough and knowledgeable and kept us at ease with whatever is going on either my son's foot. The MA assisting us was very nice and pleasant. Definitely thumbs up for this office

I had an appointment to see Dr. Bottini, DPM, this morning. This is probably the 3rd, (maybe 4th…read moretime), I've seen him. I cannot give him a high enough rating. In my opinion he's a 5+. He's very thorough, compassionate, knowledgeable and inspires confidence. My former Podiatrist retired. I hesitate to divulge that Dr. is on the youngish side. But I'm so happy that he's early in his career- I can see him forever. I think the office is well run.

Great doctors, great medical assistants!…read more Unfortunately, the entire staff responsible for conversing with patients requires customer service training - when you walk in the door, you aren't greeted, they don't acknowledge you. When you're leaving, they're cold and unprofessional. When you call back and attempt obtain your medical records, they transfer you to voicemails which state "this voicemail is not monitored and your call may not be returned..." which is horrendous to hear. I recommend skipping this provider. It isn't worth enduring their horrendous customer service while you're simply trying to feel better. If they act out, consider filing a complaint against them with the DMHC.

Lani in the front desk has always been a pleasure to work with while helping my father during his…read morefoot checkups. She is professional, attentive, and keeps us well-informed throughout the process. Her patience and genuine understanding make every visit a positive experience.

**Short review: they will charge you $235 to walk in the door (not covered by most insurance)…read more Front desk lady called and harassed me, called me an idiot, left mean voicemails and sent me to collections w/o allowing me to dispute anything. RUN from this place! June 2021 I made an appt bc my foot hurt and I was worried something was wrong. They were nice and had an open schedule so they got me in. At the appt I met with Dr. Annalisa who was polite and professional and talked to me for about 10 mins and then took an x-ray at her office. She called a couple days later and said my foot was fine and to not worry about it, just keep going about my life. I was relieved, so I did. It wasn't until late July 21 that I was worried I never got follow up paperwork or any documentation on scan etc, so I called the office to tell them. I even asked if it was correct I never got an insurance statement. They said the acct was all settled up and no paperwork was due so I thought that was how they do business and that was that. Fast fwd to December when a very agressive lady called me and started making demands. She said she was w/Olympic Foot and Ankle and wondered why I hadn't paid my bill? I told her the story about never getting anything to which she cut me off and said they had mailed a lot of letters. It was odd because I had not moved and received no letters. She then started rattling off charges like a "new patient fee." I told her that was likely a misunderstanding because I wasn't becoming a patient, I just came in for a scan. She was aggressive and said if I was new I had to pay $235! While I pushed back that was a lot, I asked if she could get the Dr (who was nice as I remembered) to call and we could discuss? I explained it was likely a mix up and I'd be happy to work it out. She said I also had to pay $55 for the scan. I said, OK can I pay for that and wait for the Dr to call back about new patient, and asked if that was ok. She started raising her voice and getting mean, I tried to stop her but she wouldn't and said if I didn't pay the $235 she would send me to collections! I couldn't handle it, I hung up. Link below is half the video, the first half is her saying she's personally sending me to collections, the second half is her saying I'm stupid and don't know what a city/state is and talking about things she knows nothing about regarding my formal education - she tells me 'I should go back to college because I don't sound that bright on the phone" while she works as a receptionist at a foot doctors office. Also, they did send me to collections and I explained to the collections agency my situation. They called the office and also tried to reach a more senior person to get to the bottom of it and come to a resolve. They called w/the msg that the patient wanted to pay for the scan and wanted to plead my case. They also couldn't get anywhere with the staff. The collections agency noticed the office LIED on the paperwork about the service date being June of 2023, which this was 2021. Since they did so the collection agency fired them - they told me it was resolved for them and I''d be removed from their system! Fast forward to March 2024, they have started sending statements again. If you have any kind of foot or ankle, RUN!! Recording can be listened to here: https://rb.gy/onnvls

Dr. Shoemaker's office does not respond to voicemails nor emails (listed email on voice message…read morerespond is blocked). Excessive pre-payments and unresponsive for reimbursement. I am now reading reviews on yelp and google of other people's experience and seeing that excessive overbilling is common with this office. Visited Apr 16th for broken toe, they charged $500 (receipt) and said they would bill insurance then reimburse. Received a bill for another $114 which claims I have not paid $0 for services rendered after my insurance was applied. When you call the office, forwards to voicemail during business hours and to email pace5@surewest.com, if you send them email, it is blocked by google. I was told after they collect $500 as a prepayment they would process my insurance claim within the next two business days and reimburse me. It is now June and I am receiving a bill for services that I nearly paid 5x over out of pocket and they are unresponsive. Dr. Shoemaker also recommended surgery within 2 days of my visit at the outpatient center in roseville, but the surgery was cancelled due to the fact his office would not disclose the surgeon or pathology fees, requiring that I would cover the surgery in full. Even though my insurance provider is in network and they put in the claim for the appointment I did attend over a month a half later, after collecting cash payment from me 5x the anticipated cost. He told me he is selling the practice, understandably his staff may be busier than usual, but it is unethical to collect excessive payments and become unresponsive when reimbursement is due.

Great doctor, kind and knowledgeable staff!…read more We Ordered orthotics and bought a pair of quality shoes! Our feet are VERY important! If we maintain our feet health including our toe nails, exercise and pay attention to our balance and how we walk we will be happy And safe longer! Dr. Shoemaker is guiding us in our quest for healthy feet!

Dr. Hankins saw me on an emergency visit for a broken finger. I had a terrible fall and I went in…read morethere five days later. He came in and assessed the kind of break it was and gave me information. I was very glad that I don't need surgery. I was very impressed that they got me in for an appointment so fast .

It's the season for Thanks, so this review is long overdue…read more No one wants to have a problem with your hand, wrist, or elbow. We rely so much on our limbs and we don't give them a second thought until we have an injury, illness, or problem. I found myself in quite a bad way for over two years with my left arm. I had originally been seen and diagnosed with lateral epicondylitis (aka tennis elbow) by an orthopedic doctor I had been referred to by my then-pcp at Dignity Health. After a successful but short-lived response to a cortisone shot, I had an MRI. Surgery was recommended during COVID times which was rather complex as elective surgeries weren't even being scheduled. I was told it would be an open approach with a 6-8 week recovery period and additional weeks of physical therapy. I had never had surgery before and was frankly concerned. I then sought a second opinion from a hand and elbow surgeon in LA. He recommended a PRP injection. Then my insurance stoped contracting with Dignity Health and the orthopedic doctor. I then experienced a crisis with my arm resulting in an ER visit. My new Sutter primary care doctor recommended Dr. Hankins and said he was the only hand and elbow orthopedic surgeon in the Sacramento area. I saw Dr. Hankins and felt immediately at ease. He is a man of few words and lots of knowledge and experience. He knows how to assess and examine a patient without causing more pain. He advised more shots and perhaps surgery, although he said it was an option and could not guarantee a specific outcome. I was lured by the hype job of PRP and had the treatment in LA a few months later. When it did not go according to plan, and even resulted in an ER visit (it's not called experimental without reason), I hoped Dr. Hankins would see me again. Much to my relief, Dr. Hankins scheduled the surgery at my request, and never said a word about my PRP "experiment." I was hopeful that the disabling and crippling pain and immobility I'd been dealing with for three years had a chance of improving. I was also very scared of surgery (my first!) but I felt finally it had to be done. Almost 2.5 years after my surgery I can say it was the best decision ever, and Dr. Hankins gave me my arm back. He did an arthroscopic approach which meant my recovery was much quicker and my post surgical ace bandages and sling were off in a short time. Whenever I needed follow up care or PT referrals Dr. Hankins and his excellent medical assistant were there to help. Professional and caring. I highly recommend this practice and doctor. I would hope you wouldn't have a hand or elbow condition and need surgery, but if you do, there could not be a better doctor.

Fantastic surgen 3.5 weeks out of surgery walking and healing quickly. Staff if very caring and…read morenurses were the best!

Dr.Mamone orthopedics was great. My husband's hip surgery was very successful. His staff was…read moreamazing too and responded to questions very quickly! Recommend him highly!

Dr. Bennett replaced my ACL two months ago. Everything went smoothly, I'm deep into PT, and I'm…read morelooking forward to a full recovery.

Fantastic Doctor. I would highly recommend Doctor Bennett. Confident, explains everything and…read morereassures you on your treatment. Very impressed.