He loves what he does and he's good at it. I am still stunned by the work he did for me. I'd been hoping to buy a place of my own in this city since I moved here almost four years ago. When the time came to cash in much of my savings and investments going back over 10 years, Craig helped me get into a condo that I truly love. He gave great advice through out the process and worked extremely diligently, efficiently and effectively on both my loan and purchase process. What's more, I put the offer in just before Memorial Day weekend. Eight days later (four of which I was out of town), all that was left was to wait to close. Due to the competitive nature of home buying in San Francisco I am completely convinced that it was Craig's personal advocacy and efficiency that secured the property for me. I could not be any happier with the service he provides. read more

Craig is unprofessional, ludicrous and his behavior unethical. He will be very professional before he sign the listing agreement with you, text you, call you, leave you voice mail messages, email you, but the minute after you sign, he'll disappear because suddenly he's got family duty to attend and now he'll have his assistant, who's NOT a real estate agent to help answer your questions instead. Don't list with him unless you have time and money to waste and you enjoy being verbally abused or harassed or bullied!!! He lured me in because of all these positive reviews that I had seen and BEFORE the listing agreement was signed by me, he was responsive to my text messages as well as phone calls no matter what day in the week or what time in the day, especially during off hours, weekend and evening hour, when a Real Estate agent is suppose to be available because one's working full time during the day and week. However as soon as AFTER the listing agreement was signed, which he called, texted, emailed me as well as his assistant, constantly, multiple times a day, they disappeared. He wouldn't answer my call, text nor emails, and passed me over to his assistant for questions whom is paid on the hour and only available Mon-Fri 9-5 according to the assistant and who's not a real estate agent. Even then his assistant was not available to answer my call at 9:30 on a Monday and couldn't help me get a hold of Craig, the Real Estate agent that I had signed up on the listing agreement to work with. Mind you at this point, I'd never met Craig nor had he bothered to visit the property that he is representing and will be marking for me though I had requested to meet him and invited him to come to see the property, he chose to NOT respond to the request until I told him that I would not submit any additional paper work that he had asked until I have had a chance to meet him in person at my property that he's representing. When he finally responded to my call, he first sent a text, then when he finally became available, he bullied me around, stating that he's not available in the evening because he has family obligation and said that if me, being the seller is anxious about the selling process, then I should see a therapist and said that he doesn't run a psycho shop and that he's not available 24 hours a day, which is not what I had assumed nor did I expect, but just reasonable off hour when I'm not at my day job. He further stated that he has clients whose net worth are in the $70Million range and also ones who are running two pennies in their fingers and I told him that I'm that person rubbing the two pennies as this is my retirement money. Therefore I would expect an agent (NOT his assistant who's NOT a real estate agent) to work with me in utmost professional, timely, and courteous manner in addressing my real estate specific concerns and inquiries. I receive none of these but insult, delayed responses or no response, bully, waste of time, and plenty opportunity cost. read more

We found Craig through a listing he was selling, but quickly hired him as our agent when he brought up a host of practical considerations that we hadn't even considered, being first-time home buyers in San Francisco. The first thing he did was take time to deeply understand what we were looking for in a home. Craig was extremely professional and responsive, particularly as we put in the offer. We never felt pressured to buy; he navigated us through the zillions of question that came up as our disclosures came in, bringing us the key points to our attention so that we could make sense of hundreds of pages of documents. Every document we received went through Craig and gave us the confidence to move forward and when necessary, push back on the sellers. He was a strong advocate for us throughout the buying process, encouraging us to ask questions, and thanks to his skills we closed in a very short period of time. When the sellers refused to budge on a few small issues, Craig offered to take care of them through his network. Similarly, Noemie made the process of signing documents in multiple locations a breeze and was always available to help us through the details. Craig made a variety of suggestions that we've leveraged for everything from painters, to contractors, to A/V experts, and even a locksmith. No detail was left to chance. Above and beyond this, Craig is personable, kind, and has a great sense of humor. We greatly enjoyed the personal touch he brought to our experience. From our first conversation to the flowers and card we received a week after moving in, Craig makes you feel like you're his only client. Highly recommended. read more

Craig Ackerman is a awesome sales person. If you want to get top dollar for a home that you are selling, Craig is the man to see. He has a whole team that goes in and fixes up the houses and stages them before they are put up for sale. He knows the prices and lists the houses just right to start a bidding war. He always gets more than what the home was originally listed for. I have known Craig for over 3 years. He is trustworthy and honest. He is generous with his time and had advised me on how to get the best deal for selling my mother in law's home. 5 stars read more

Craig and his team assisted us in the sale of my grandfather's house, to settle the estate. We are from Florida and had no idea the complexity of the San Francisco market or the necessary paperwork. Craig successfully sold the house, using a very specific plan he recommended we follow. Without his guidance and input, we would not have realized the successful sale. Words cannot express our gratitude for the hard work Craig put into the sale and his concern and care for our satisfaction. read more

My husband and I worked with Craig to sell our condo in San Francisco. We were leaving San Francisco shortly after our condo was listed for work; hence we were looking for someone we can trust to take care of it. Based on the research we did over real estate services in SF, his name kept popping up. We are so glad you trusted those reviews and went with him. He was so tentative and made us feel like he really cared. There were many times he had to deal with the buyer or many calls he had to take from us :) He was always available and made to sure got back to us as soon as possible if he didn't have the answer. He has a wonderful team and she was also very tentative and responsive. He was very knowledgeable of the market and gave us lots of insights. We were able to sell our condo quickly and at a wonderful price! Overall, we are both so happy we went with Craig. I would highly recommend him to any of my friends and family. read more

Craig is one of the most upstanding men I have ever met. Having worked with numerous realtors in the past who were too passive, Craig was an immediate breath of fresh air. He has tons of domain knowledge beyond most brokers, especially regarding construction/maintenance, which is a very rare and valuable asset when buying homes in SF. Knowledge is power for a buyer. Craig is wonderfully outgoing and a consumate gentleman. The one thing we really needed in a realtor was one with an educated opinion and Craig always provided us with trusted guidance throughout our over year-long search. I would absolutely recommend Craig. I guarantee you that Craig will not inly help find you the home of your dreams...but more importantly, he'll help you get it. He did for us! read more

Craig and his team were a pleasure to work with. Craig is very professional and knowledgeable about not only SF real estate, but also renovation work and how to fix up a home. This was immensely helpful to us as first time home owners. Craig is also very detail oriented and punctual. He was able to provide us with insights and details that we would have easily missed. He patiently walked us through the complicated process of reviewing contracts and submitting offers, and consistently followed up with us after that as well. Further, he never made us feel like we were being sold something; instead, he took care to make sure we were comfortable with any decisions. He and his team (Charles, Jessica) were always available whenever we had urgent questions and doubts. We highly recommend them to any homebuyer (whether first time or not)! Thank you, Craig and team!!! read more

Craig & his team are strictly professional. We had a great experience buying via Craig and ultimately selling as well. They do a great job shepherding you through the process as a first timer and taking care of everything to make the process as painless as possible. Thank you! read more

Once I made the decision to sell my San Francisco home, I knew that Craig was my first choice based on his track record of success. I can honestly say that Craig exceeded my already high expectations, and I am absolutely delighted with the results. Craig's team took over every aspect of preparing my San Francisco home - from inspections, to painting, to floor refinishing to major plumbing and roof work. The results were nothing less than fantastic: - 71 brokers visited during broker's tour, - 11 offers within a week, - 10 day closing (no appraisal contingency), - An all-cash sale at $126,000 over asking! I am thrilled. Craig and his team are passionate about what they do and they really strived to satisfy me. I cannot recommend Craig highly enough. read more

Craig is above all else extremely professional and responsive. I was living on the opposite coast, and he was consistently able to answer my questions within a few hours despite any wonky time differences. He was also very patient while answering said questions, walking me through his thought processes and respectfully disagreeing with me when it was warranted. Moreover, I respect that there is none of the "trust me" salesmanship attitude. He backs up his opinions with research which he generously shared with me--very useful since I was a first-time home-seller. I strongly recommend Craig for any of your Bay Area selling needs. read more

Prior to contracting with Craig Ackerman, the sale of my mother's San Francisco home was contracted to a prominent family real estate agency also in San Francisco - they proceeded to frustrate the sale with 6 months of postponements. I then contracted with Craig Ackerman. Craig's team had the home sold within 3 months in a difficult market - he did an excellent job. Craig was organized and laid out a plan for the sale of the home. For every step of the process he and his associates were responsive to questions, straightforward and forthright in communication. I've transacted 5 Bay-Area properties, and my experience with Craig is my best so far. read more

We are (were) out of State owners of a rental property in San Bruno, CA. We made the decision to sell the house, which started the search for a real estate company that we could entrust the sale to. After many online searches, reading reviews, and phone interviews with many companies, we choose Craig Akerman Realty. Craig brought in his team of vendors to assist us in being our eyes at the property. Everything from meeting my tenants to taking possession of the keys and checking the tenant out to photographing the home, both before and after the resurfacing, to document the property's condition. We had not seen the property in several years. Craig and his team created a resurfacing plan, and only once approved did the work begin. We were at first skeptical of his recommendation for resurfacing the house. We had planned to sell the house "as is." We didn't really want to put the money up front and we thought we would receive high enough offers. Are we glad we listened to Craig! From start to finish, we were kept in the loop and guided through the process and we were very excited to see we received 17 offers and $500K over asking. My only regret in this whole process is not getting to meet Craig and his people in person. Everyone we dealt with on the phone or through the internet, were very professional and pleasant. We have no hesitation in recommending Craig Akerman Realty to be your agent for any real estate needs in the Bay area. Victor & JoAnn McPherson read more

Ackerman is on it! Craig did an excellent job selling our house! From the initial stages of preparing our home for showing to bringing people through, he was insightful, professional, and responsive to our wishes. Craig listens to his clients and advocated for us at each stage of the process. He was organized, prepared, and always pleasant. We highly recommend Craig and would let him sell our home again! read more

Craig is a rare find in a realtor. He appears to take on the most complex situations and makes them simple. I was involved in a highly conflicted divorce and needed to sell the family home. The house was in good condition, but like most San Francisco homes, it did have some imperfections and complications. We had put it on the market about a year previously without any offers. I was concerned that we may lose our investment. First of all, working with a couple in a conflicted divorce is in itself a monumental task, and Craig was superb at working with all of the parties including the lawyers. He also completely impressed me with his keen ability to identify inexpensive repairs that would add value and make the home easier to sell. I'm certain his ideas ultimately added many thousands to the sale price. Another area he impressed me was his network of connections. These included contractors, inspection services and importantly other agents. His recommend contractor was immediately available and worked very diligently to get the house ready, including one significant repair, several minor ones, and even basic clean up tasks. Finally you can often tell the most about someone when something goes wrong. The first buyer we had was eventually unable to get their loan and the deal fell through. Amazingly Craig was able to use his network to find another buyer in a couple of days. Craig works harder than any agent I know, it was a pleasure to have him help us thru this process. read more

Craig sold, upon my recommendation, two houses for the same friend and my friend could not have been happier. Both houses went for considerably higher the beginning asking numbers. Craig knows how to get a little out of a lot. When you use his service listen to his recommendations if you want top dollar. read more

Craig recently helped my husband and I through the process of purchasing our first home together. In such a stressful market, it's good to know you have someone like Craig on your side. My husband had purchased property before (once through Craig which is how we knew to use him) but now it was time for us to buy our first home together. We knew what we wanted but we didn't realise how difficult the market was and so it took us some time and perserverance to get it. Craig stuck by us through 6 months of serious looking, multiple offers, and finally, the sweet success of owning our home! It is a property we both love and Craig helped us to get it a price we could afford. He has since introduced us to contractors to help with the fixes that have come up and has helped us get better aquainted with the new town we are living in. I would highly recommend Craig to anyone out there searching for their own new home! read more

I have used Craig Ackerman on three separate home purchases and sales. He is just the best! I think his background in the mortgage area is important. Intelligent and personable sums up Craig. read more

Craig Ackerman reached out to my family shortly after a family member had passed away. Needless to say this was a very stressful and emotional time for us. Craig was patient and understanding of our situation. After interviewing a few agents we decided to use Craig and his team because they gave us the impression that they could help us get the home ready for sale quickly. Craig is very knowledgeable about the market, is an expert in the San Francisco area, and has a true understanding of what buyers are looking for. Although hesitant at first, we decided to pursue all of his recommendations to get the house resurfaced and move in ready. He was able to envision what potential the house had, knew what he could do to attract more potential buyers to view the home, and made it all happen. The home required an extensive list of to do items throughout the entire property. The cost of resurfacing the home was a little intimidating since we were not sure if it would pay off in the end, but we definitely got our money's worth since it drew more interest to the property which Craig had anticipated. There were a few hiccups during the resurfacing process, but the Ackerman team has great response time and made sure we were satisfied with their work. They made things right and followed through with all of our requests. The sale of the home involved parties in various states, but Craig maintained great communication with us to ensure we were all on the same page. He answered our questions throughout the whole process and was always readily available to help. Craig is very eager to earn your business and works hard to finish the deal. He has strong sales tactics and extensive experience. Although the market was starting to slow, we still received a few offers above asking price. Because we chose to go with Craig's recommendations, the house became the buyer's dream home and we all walked away with everything we had hoped for. Even though we were initially torn between which agent to use, I am happy to recommend Craig Ackerman and his team because they were able to deliver as promised. read more

I just sold my place on Russian Hill! I was very lucky to have Craig Ackerman and his team represent me. He is absolutely the best in the business! And he has an amazing team. Look no further than Team Ackerman! read more

I just had a terrible experience working with Craig. I found him arrogant and difficult to communicate with. He was extremely hard to reach and was very moody. He was all over the map with his advice and generally disparaging. His contractor was also difficult and his invoices were one line with no explanations and didn't add up. Craig is professional and charming at the outset but his true colors come out during process. Very unpleasant and not transparent. read more

Dear future customer of Ackerman Realty Group, I've never been one for writing reviews--but I feel if we don't enlighten you as to the stellar job that Craig and his team just did for us, we'd be doing you a great disservice. We interviewed three different agents/brokers, re; the sale of our Greenbrae home of 44 years. Two of the presentations were very solid and well-structured; from agents we had known for many years. Then we listened to Craig's plan. It was like night and day. He didn't just plan to sell our home, he planned to market it to the widest possible audience (based on his many years of experience selling appx. 500 homes). From the day we met with Craig and his team (July 1st, 2020) the property was then refurbished by Craig's great construction team (way to go, Jason!) in about two weeks, staged, professionally photographed, viewed, sold and escrow closed(!) on August 17th. Just over six weeks from start to finish. Oh--by the way--we received $331,000 OVER(!) our asking price. If you want to sell your home, run (don't walk!) to Ackerman Realty Group for the most outstanding real estate selling experience you can imagine! We heartily refer them to anyone selling their home. read more

When I was considering purchasing my condo from my landlord, I approached Craig to look at other properties in the area and price range. Craig was not only extremely knowledgeable, but he was also the most professional real estate agent I have ever worked with. He spent a fair deal of time with me, gave me great advice, and did this even though he knew I was seriously considering staying where I was. He was an invaluable resource, and I can't recommend him highly enough. read more

We have been working with Craig for some time now as we navigate the labyrinth that is S.F. real estate. His team is helping get our condo in shape and ready for sale, while we are searching S.F. for our next home. Craig is informed and passionate about real estate and knows how it works in the complex comings and goings of the S.F. market. If you are looking to sell your place, he comes highly recommended. Thank for all your past and future assistance. read more

Craig made the impossible, possible. Within a 3 week period my wife and I found out we were expecting our 2nd child and our landlord was selling our single family rental in SF. Craig came highly recommended from our mortgage banker. We were told he has significant experience in SF and Marin, knew what it would take to get deals closed, and as a registered contractor...knew what to look for in homes that other realtors might miss (both red flags and opportunities). I was also told that Craig was direct and to the point. Fast forward, I had a couple of calls with Craig, he clearly knows the market , ask a lot of questions about what we were looking for, and was direct and to the point . This allowed us to move quickly and identify properties we were interested in. We had to move fast as the pregnancy and landlord selling our current home clock was ticking. We found our dream place, went to 3 open houses, and put in an offer (our bid was against Craig's advice (low). He listened understand why I wanted to make that offer, he restated his advice, but didn't push). We were last of 6 offers. Because of Craig, we were included in the chance to counter. We did. This time I LISTENED TO CRAIG! He told us exactly what to offer and low and behold. We got the house. We closed last Tuesday. I say Craig made the impossible possible because "everyone" says..."you never get the first house you bid on". Wrong. By listening to Craig the whole process started on Fathers Day and ended on 8/8. FAST! So in closing (pun intended)...if you are looking for a realtor to sugar coat the process, tell you what you want to hear, and waste time...don't use Craig, he'll be working with the couple that gets the house you loved. If you want someone to be responsive, doesn't waste time (is direct), knows his sh*t, moves at lighting speed, and is dedicated to you. USE CRAIG! Thank you Craig! read more

Craig sold our first home in SF for 36% over asking! He brings over two decades as a shrewd negotiator with a keen eye for what will get his clients whatever they need and want out of their sale. He has a deep sense of the market and goes above and beyond to get deals done. It is obvious that Craign found the profession that meets his and his team's passion to help anyone in the SF do as well as they can on their sale. He listens well, is very responsive, has an eye for the relevant details, expertly leverages his deep awareness of the market, extensive network, and prior experience flipping homes with his parents growing up to go the extra mile. Seeing him in action, you know you have a seasoned expert on your side who is also fun to work with. He is able to coordinate with an entire team to move fast but doesn't get swept up in the emotions that can come with selling your first home. I would recommend him to anyone with any real estate needs in SF. You can thank me after he exceeds your expectations too! read more

My parents are elderly and live on a fixed income. Their home was listed by an agent that demonstrated little concern for them and their fragile situation. When I was referred to Craig He was patient and listened to my situation and concerns with great empathy. Craig steered me in the right direction and Put me in touch with the right professionals to rent the property rather than sell it. If I ever need real estate advice in the future, I would have no hesitation to call Craig. He came highly recommended by others who were satisfied with his services and I got great advice. He is am independent guy who seems to stand on his own and stands out from the rest! read more

Craig and his team do a fantastic job selling my client's estate properties. They can take a ugly old home and make it beautiful, which means a fast sale for more money. Thank you Craig! read more

I was looking to purchase my first home and had NO idea what I was doing. I asked 8 million questions and he answered every one of them, whether it be about the market, the buying process, or whatnot. I went from being utterly terrified to feeling confident about what i was getting myself into! I found a place pretty quickly, and he helped rush in an offer and close on it! He professional, helpful, and a joy to work with, he's helped every way possible. Even after we closed he's been available for any questions/concerns. And the best part of it all, at the end of the process I felt like he was just as excited as I was with the purchase! read more

Craig did an outstanding job selling the home I had lived in for 26 years - lots of memories. Importantly - as the house needed considerable renovation - he referred me to contractors who did excellent work and charged very little - imho! Hire Craig - you'll be glad you did. read more

Simply put; if you are going to make any decision about real estate - whether it's a first time home purchase or refinancing the home you already have - you need to talk to Craig Ackerman at Ackerman Realty. I've been dealing with Craig now for over five years and he's always over-delivered on what he commits to do. Trust him; he knows what he's doing! read more

Craig is a great guy to have on your side. As first time buyers, the process of buying a house was really intimidating. Craig shared lots of insights and gave us really useful guidance. He was able to point out the good and bad points of the houses we were interested in and after a few weeks of working with him, we felt really well prepared to make a solid offer. We were very selective and it took quite a few months to find the right house for us. Craig was always supportive and attentive without being pushy. read more

Craig and his team at Ackerman Realty Group did a fantastic job of selling our Cole Valley Condominium. Craig has a keen sense of what steps need to be taken to improve the value of your home. After analyzing our home, we agreed with Craig's suggested cosmetic improvement and staging recommendation. Our home looked fantastic! It sold very quickly, with multiple offers, over the asking price. Once you meet Craig you will see the excitement and passion he as for improving the value of your real estate. If you have a house that is sitting on the market, don't sit around and hope it sells, invite Craig Ackerman over for coffee and watch the wheels start to turn. Craig will competently assess what need to happen to get your home sold! read more

As a fellow broker in Washington, I did my research to find the top agent in San Francisco for my brother and his wife to sell their condo. Craig Ackerman did a fantastic job. Using a very specific process, he got them 40k above their asking price and made the overall experience smooth and painless. I will recommend all clients in this area to the Ackerman Group. read more

Craig recently guided us in purchasing a condo in San Francisco (not an easy market for buyers right now), and it has been marvelous working with him! He's been very professional, reliable, knowledgeable, personable, and efficient. In the hectic last hours of the condo's sale, Craig was very patient helping us pull together all the proper documents and extremely prompt in communicating with us. I was out of town for work while this was happening, and he made the entire process run very smoothly -- all documents signed digitally, and he himself was very accessible by phone and email. Since signing the contract, Craig has also been fantastic in following up: answering questions, taking care of small fixes in the condo, setting us up with (basic) home warranty, making sure we have all the necessary contact information as we move forward, etc. Craig knows what he is doing and does his best to make sure we (as buyers) understood as well. I recommend working with him! read more

Craig helped us through a complex transaction and because of him, we now own the house we used to rent for ten years. It is great to be homeowners, and it was especially amazing that we were able to pull it off given all the myriad issues with the property and the out-of-country (now former) landlords, and also given the tough market for buyers in SF. Craig was able to understand the issues and set things up for a smooth close. It was not an easy one, but it sure closed like it was. Thanks Craig! read more

Craig helped us with the purchase of our home. Professional, highly responsive and accurate - working with Craig was very positive and a successful experience for us. He has a strong pulse on the market and brings a lot of industry knowledge to the table. We bid on a couple of houses and he told us each time what it would take to get the house, be it below or above asking. He was spot on every time. I would definitely work with Craig again, and would advise anyone in need of a realtor in SF to consider doing the same. read more

My husband and I had been thinking of selling our house for months, but we never had time between caring for our large family and my husband's busy work schedule. I finally decided to find a realtor, and spoke to several. One would not entertain me without speaking to my husband because she thought that he calls the shots. A second was too overwhelmed by the fact that we have five children and had one on the way. By the time I talked to Craig, I was ready to give up, but he was so respectful that I felt confident again about selling. He was genuinely concerned about our family. He did not treat me like a crazy person for having many children, or ask rude questions such as "when will the baby factory be closed?" Our house was not in the best condition, but when Craig walked in there for the first time I didn't feel like I was being judged about the things we had let go. He was very optimistic and very helpful. Craig and his team worked together with us to find us a temporary rental so that we would have a place to stay during the remodeling and sale process. He gave us excellent recommendations of what to remodel in our house and the results were beautiful. When they finished, our house was so fancy that it was almost unrecognizable. My husband and I were also so very busy and were very hard to reach, but Craig was so patient with us and would get back to us immediately if we had any questions. The team was very thorough in working with the records, disclosures, and all the other documentation. We didn't have to worry about anything while our house was on the market or during escrow. He always did what he promised us, which was to act in our best interests help us meet our goals for the sale. Craig genuinely cares and is very trustworthy. We highly recommend Craig and we will never work with anyone else in the future. It was truly a pleasure. read more

I've had the pleasure to work with Craig Ackerman. He's one of the most knowledgeable caring realtors you could ever meet. His passion for helping families is incredible. I attended Craig's class on "Stop Paying Rent" and learned more in those couple hours about purchasing a home than from any other source Craig is a great resource and I recommend working with Craig. read more

Craig is a star! He is attentive and efficient. He will do what he says in a timely manner. He listens to you and really tries to figure out what your needs are. He finds listings that fit YOUR criteria. If there is a listing that fits your criteria, he'll find it. Personally, he's a outgoing, upbeat, and positive person. His energy and optimism is infectious. He makes other agents look amateur. His experience is apparent in his research, professionalism, and his breath of knowledge of the industry. You can never go wrong with Craig. read more