The staff was super friendly, supportive and welcoming. Great bedside manner for a procedure I…read moreneeded to have in a sensitive spot. My follow up appointment? I didn't get brought back until 40 minutes past my appointment time which wasn't great,

This review is long overdue. This is one of the best dermatology clinics I have ever been to. I…read morehave been seeing Dr. Garton for over 5 years and she and her team are excellent at what they do. They care about their patients and their overall health rather than just cosmetologic issues. The location is great, easy for parking and their office is spacious and welcoming. Dr. Rachel Garton and Dr. Brenda Newman are both well trained experts in their field. I have seen both of them on separate occasions. They both are attentive to your needs, listening to the problem and they take the time to really examine you and find the best solution. Even despite being doctors they will call you to clarify prescription refills or even see how you are doing. This kind of humble kindness cannot be found anywhere. It helps that their expertise has really improved my dermatologic problems over the years. I would not go anywhere else. Their staff is also so kind and helpful and even their billing staff will work with you to help figure out issues. If you are looking for a caring, knowledgeable dermatologist you should definitely call and make an appointment. They are the best!

One year later, and my skin has done a complete 180. When I first started seeing Viki, I was…read moreexperiencing severe breakouts around my cheeks and chin that left significant hyperpigmentation. Viki was extremely patient with me while I battled acne and even shared some of her amazing products that she creates herself to improve my skin while at home. I absolutely love her and I look forward to my monthly facials.

I was never a fan of facials but needed some help w/my mild rosacea. I started seeing Vicki and…read morefrom our first appointment I discovered what a true facial was supposed to feel like. Now I love coming here for my monthly facials and my skin has benefited greatly! I love that Vicki knows my skin and what it needs each time I come in; she customizes my facials based on what my skin needs in that moment and I trust her completely. Can't recommend this business enough!

I'm not complaining about Dr Chow, but about an encounter with one of his wound care specialists. I…read morewent in for a full body check. I told the MA I had a scab on my right forearm. I lived in Las Vegas I was diagnosed with basal cell carcinoma. I had been given a cream to apply every day. The scab even went away. Due to personal health issue, I had stopped using the cream. When I was examine, the specialist said it wasn't cancer and proceeded to burn the scab off. When I reached home, I noticed that the small round bandage that covered the wound was soaked in blood. The intake forms had asked if I ever had to stop taking aspirin before a denta procedure. I checked the no box. I take aspirin every day to help with sciatica nerve pain. When I replaced the blood soaked bandage with a bigger one, that too was blood soaked. I started to panic and looked online to find out how I could stop the bleeding. It said put pressure on the wound and keep the arm elevated. I did that for 1 hour. I decided to fold a tissue into a 1 &1/4" long by 1" wide bandage and tape it on. In the morning I cut the end off the tissue and peeled each layer off. By the time I got to the wound, it was still leaking a little blood. I decided to leave the wo uncovered in order to dr it out. The same evening I called the office, after hours and left a detailed message as to my problem. I requested a return call w instructions on what to do. I never got a return call. 4 days later I received an email saying it was cancerous. I then received an estimated copay for $ 1,381.00. When I called to speak to the billing department, I told the female employee what had happened. She apologized and said she would put notes on my record. i canceled my appointment to get Mohs surgery 2 days later. I couldn't wi good conscienc, not report this on Health Grades. The scab has dried and there is no sign of infection thankfully. Terry B.

This review is not a reflection of the service provided by Dr. Chow- He's excellent. It's the…read moreprofessionalism of the back office. Under a former insurance plan, Dr Chow provided excellent service. I had to switch insurance providers ( WA market place) and I specifically chose a new insurance provider as Dr Chow is listed (twice) as being in network. However, when calling to make an appointment, was told they DO NOT accept my new insurance. When I confirmed this with my insurance, they called Dr Chow's billing Dept- and their response was Nope , we no longer accept my plan. THEY NEVER UPDATED THEIR PROVIDER NETWORK. People are making insurance decisions based upon their lack of professionalism to update records. Just unprofessional. And people wonder why health care is so screwed up. -jp

Stay away from Dr. Knutson and this office by all costs. A lengthy review- but hoping to save even…read moreone person from my awful experience. It started when the medial assistant called to tell me my results of my mole biopsy her words were "are you okay to talk right now, your results came back abnormal" I said okay, which she then said she needed to place me on hold. Didn't come back for 5-7 minutes so I got to sit there worried. When she returned she still didn't spit out the results so the dr finally got on to tell me it was atypical and recommended to have a surgery to remove full mole. She said I wouldn't be able to exercise/swim for 2 weeks. Nothing else. I go in for my scheduled surgery which she proceeds to tell me I couldn't pick up my kids for 2 weeks (6 months and 2. )And "couldn't someone else help me out" she was upset I rescheduled my appointment after hearing that. Fast forward to my actual surgery, she was rude- condescending- no compassion- didn't answer questions instead telling me "does that matter now?" And that bed side manor does not actually matter as long as shes a *good* surgeon. Asked me if I was seeing a male provider if I would be worried about his bed side manor (not sure why she brought gender into this) my response was I just wanted someone caring & she told me she is not my mother. Yes she actually said ALL of this. She talked over me and my mom with everything we tried to ask. I felt very rushed, uncared about, the feeling she never can take ownership of what she does wrong- always blaming everyone else. There is NO on call doctor for after surgeries so if something is wrong- you just go to the ER and they "hopefully" will get you in that week. This doctor/ practice is a joke. - my biggest regret is going to her for a service. Save yourself the mess and go to anyone else. Literally.

Dr. Phillips is the best. I have been seeing him since I was 12 and now both of my children and…read morehusband see him as well. He is very thorough and friendly. He always makes sure you understand all your options.

I had microneedling/peel sessions done and have had such a great experience from start to finish…read more Everyone I interacted with was incredibly professional and knowledgeable, and I really appreciated how thoroughly everything was explained beforehand. Communication was easy throughout, which made scheduling and follow-ups seamless. Joan was amazing, and Sherisse, the owner, is especially wonderful--so warm and genuinely fun to be around. Plus, great results so far! Highly recommend!

Great, friendly experience! I went to Sarah and Sherisse. Sarah is wonderful and personable! I so…read moreappreciated her gentle hand and the heads up she'd give me about microneedling and the pain it causes. She was always really kind and fun to chat with! Sherisse did my Botox on my forehead and it was so much better than the derm office I went to to preciously. I did three microneedling appts and they felt so worth it. I have intense hyperpigmentation that was making me feel like older than I was - and just makes me look TIRED all the time. My skin is so much less RUDDY looking now. I'm also insane about sunscreen so you can't exactly not take care of yours skin between sessions. Overall great experience and will likely go back for touch ups!

This's an overdue review. I had an annual skin exam here a…read morefew months ago. It's my 1st time in this office and will be the last also. Everything was happening in a rush from the minute I walked in (I arrived early). Felt like everyone was just trying to get me out of their hairs as fast as possible. I had a couple of concerned spots and Gina Fragione had a cold attitudes. She had quick answers for my few questions while barely exam my skin! The appointment was all over in the blink of an eye. In comparison, my husband's Dermatologist examined his skin from the top of his scalp to the soles of his feet.

Check your staff Gina, they're rude. I had an appointment and showed up 15 minutes early as it was…read moremy first time there. Your staff rudely dismissed me as they were open until 1 My appointment was at 12:50. The gal that was sitting in your waiting room with her feet up on a stool on a sofa never got up, she just rudely dismissed me as I was at the wrong place! My appointment was at 12:50. I arrived 15 minutes early to make sure there was time to fill out paper work. Frankly i have never been treated so rude, ever.

Hands down one of the professional, detailed, personalized teams in the industry!…read more Simi and Mia so deeply care and really work with your individual needs to give you the best skin.

Sona Medical Aesthetics is excellent clinically & personally. I am a retired Registered Nurse with…read more50 years experience & I can say without reservations that the clinicians are outstanding. The facility is immaculately clean & very beautiful. The clinicians have excellent credentials. They never push services or products on clients. We are given options & then make educated choices. I would never get care anywhere else. Thank you to Sona Medical Aesthetics.

They have very friendly and professional staff but terrible technology for communication and…read morescheduling. Canceling or rescheduling is a very time consuming hassle and does not work most of the time and they also charge very high penalties and have hidden fees upon cancelation.

I have been seeing Dr. Zook for at least 10 years and I highly recommend seeing her for any skin…read moreissues. She is a great doctor, kind and approachable. And her staff; Francisco, Angel and Geneca; are friendly and helpful as well. She now has offices in both University Village and downtown Seattle.

The best, worked great with my teenagers!!! Need more dr like him!!!! He is very patient and kind!!!read more

Dr Kumasaka is in the Southlake DERMATOLOGIST Clinic at Valley…read more Not to be confused the REGULAR Southlake Clinic. It is confusing, I know. You will end up on the wrong floor and look like a fool. Believe me, I have done it. Back to the review... Dr Kumasaka was so kind. He was friendly and that was surprising. I have been to a few doctors in the last few months and this was refreshing to have one so kind. He explained everything and was great with my son. I have seen another Dr at this clinic and I know the reputation of a third Dr, so I was a little skeptical, but Dr K was so great. I will be returning!

I see Dr. Heather Haberman at Dermatology of Seattle, which is actually in Burien. She has been my…read morefavorite Dermatologist of all that I have seen. I see many negative reviews, in general, about Dermatology of Seattle & Bellevue. I've personally never had billing issues and I have always had a great experience, and felt very confident in the care I have received from Dr. Haberman.

I saw a PA for a minor rash around my eye and she didn't spend more than five minutes on a quick…read morediagnosis and writing a prescription. It was clearly misdiagnosed as the medication prescribed didn't help. Medicare was billed for a 45-minute appointment which I felt was completely inappropriate for the service I received. I did reach out to their office for further assistance and was told there was nothing else they could do unless I come in and pay for another appointment. I wish my original appointment had been with Dr. Haberman as her reviews are good.