Very nice staff, but not thorough when doing body scans and left me with a large scar after…read moreremoving a basal cancer on my upper chest. I had a large, raised red mark about the size of a dime on my torso that Dr. Hughes determined did not look to be cancer. A little over a year later the same mark, still about the same size, was biopsied and found to be basal cancer. After my problems with scaring from the basal cancer removal on my upper chest, requiring 3 separate surgeries to get clean margins, I pushed to have Mohs surgery that was done at North Pacific Dermatology (NPD), who I could not recommend more for their scarless and thorough surgeries. NPD removed my Basal cancer on my torso with clean margins but found PNI. 20 radiation sessions later at Overlake and I am left wondering what would have been if Dr. Hughes had biopsied the dime-sized red mark when first found. After 20 radiation sessions my mortality rate from PNI dropped from ~ 25% to half that, but just wow. MAKE SURE YOU GET THOROUGH BODY SCANS AND INSIST ON BIOPSIES! I contacted Mercer Island Dermatology to ensure they understood what happened and my concerns. Although I stressed that I was not seeking any monetary damages and just wanted to ensure that they looked at my experience and evolved their protocols, they took zero ownership. I have no idea if they changed their body scanning protocols.

I went to see Dr. Allison Hughes. She was patient kind listened to me, answered my questions and…read moregave me valuable information. I have found my place for skin care thank you Dr. Hughes. Hanna was very sweet and helpful and the front desk was extremely nice. It was a very good experience.

Had a one hour consult with Dr. Labriola, the naturopath, and followed up by ordering the four…read moresupplements he recommended. They arrived promptly and just as promptly improved the time-in-range numbers on my continuous glucose monitor. I had been approximately 53% time-in-range; this jumped to 93% the day after I started taking the digestive and GI enzymes, and have remained consistently over 85% ever since. My sincere gratitude to Dr. Labriola and NW Natural Health!

I absolutely love this clinic. The Doctors listen very attentively and have been focused on my…read morewell-being and health concerns. In a short amount of time I have seen some success with some long-time health issues. The receptionists are extremely friendly and helpful. Phone calls are returned promptly. I highly recommend Northwest Natural Health Clinic.

I had such a wonderful experience with Master Esthetician Ava for laser hair removal! She is…read moreincredibly knowledgeable, professional, and genuinely makes you feel comfortable throughout the entire process. You can tell she really cares about her clients and takes the time to explain everything and make sure you're comfortable. Ava's attention to detail is amazing, and I've been very happy with my results so far. She is friendly, personable, and creates such a welcoming experience. I highly recommend Ava to anyone considering laser hair removal -- especially if you want someone who is experienced, thorough, and truly cares about getting you the best results!

I genuinely cannot say enough good things about this clinic, and especially about their injector…read more I've been to a number of medspas over the years, worked with multiple injectors, and tried a pretty wide range of treatments, and she is by far the most skilled, knowledgeable, and thoughtful practitioner I've ever worked with. What sets her apart is that she isn't simply trying to sell you a treatment or give you whatever you ask for. She has an incredible eye, notices the smallest details, and will absolutely tell you no if she thinks something won't look right or isn't in your best interest. I trust her judgment completely. She is meticulous about the products and techniques she uses, works with high-quality options like PRF/biogel and Sculptra, and somehow manages to understand exactly what I'm trying to achieve--even when I'm being extremely particular. The results are consistently natural, balanced, and exactly what I wanted, down to the tiniest detail. The level of care from the clinic as a whole has been just as exceptional. I travel frequently and often have a very rigid schedule, and they have gone above and beyond to accommodate me, including squeezing me in at the last minute and even special-ordering products they don't normally stock so they could have them available for me within a couple of days. It's rare to find a place that combines this level of technical skill, attention to detail, honesty, quality, and genuinely exceptional customer service. After trying plenty of other places, I can confidently say I wouldn't want to go anywhere else. I trust them completely and recommend them without hesitation.

Very professional, answered all of my questions and made my first laser experience as comfortable…read moreas possible. Shelly is fantastic!

Started seeing Shelly 2 years ago for laser hair removal & have had a great experience! She…read moreprovides reasonably priced packages that take place in a clean & welcoming environment with a friendly & knowledgeable practitioner who makes the experience as comfortable as possible (stress balls to squeeze, icing the areas between zaps). She is also great with responding promptly & about checking in to adjusting the frequency of appointments depending on where things are at with your hair growth as opposed to pushing a set schedule that may be less effective & lead to needing more sessions. I just finished the last of my sessions this week & am super happy with the results. As an esthetician myself (though not certified in laser, otherwise, I'd do my own!), I really appreciate all the little ways she makes the experience more comfortable & if I weren't leaving the area I would definitely continue to come to Skinnovate for my lasering needs!

I've been suffering from teeth grinding for years and wanted to add more to my protective dental…read morehealth care than just my night guard. I was recommended masseter botox by my dentist, and introduced to Kelianne at KOCO by fellow Gold Elite Yelper @AmandaM, and I'm loving my results! I found the whole experience very pleasant; located in Woodinville, this small clinic is a very private and by appointment only experience. During the appointment, I received a thorough consultation and psychoeducation about the procedure and was given lots of opportunities to ask questions. I was also provided information on aftercare and maintenance, and was given a convenient Saturday follow up visit to check on my results. Watch my first masseter botox experience on Instagram @sunkirst and follow along on my journey!

I had the opportunity to have a few wonderful services completed today with Keli!…read more I'm on a weight lose & wellness journey & talked with Keli about my goals. She recommended a B-Lean IV Drip & Slim Shot. While I was completing my IV I decided to get botox as well & get rid of my angry 11's & frontalis lines. I left feeling energized, ready to rev up my weight loss game & look/feel my best. I love how aesthetic & wellness goals can go hand in hand & I can get rid of my wrinkles while hydrating my body & improving my metabolism! If you're on a GLP-1 journey like me. You will want to consider this amino boost! Keli, is so professional, sweet & thoughtful on the best way to achieve your beauty, wellness & weight loss goals. And, she's BOARD CERTIFIED which is huge in the wellness space because you know you're with someone who takes pride in their work & practice. Thank you!

I'm sharing my personal experience so others can make an informed decision prior to just trusting…read moreprofessionals who are supposed to provide proper and professional care. About three weeks ago I had, what should have been a minimally invasive procedure, done at this location. Since then I've experienced ongoing complications that have not been properly addressed, nor fall under categorically minimal side effects that may result from the procedure, if it is done correctly. Despite reaching out multiple times, I have not been given a clear treatment plan or consistent follow-up care but instead I've received delayed responses or made to feel that it's a personal issue rather than a result of improper care. My condition has only worsened over time, and I've been left to manage this largely on my own. From the beginning, there were inconsistencies in communication. I was sold a package but later told I had misunderstood what was included in the package. I was also told that I would be sent home with aftercare products, which I understood to be part of the service, but were later presented as additional add-on products to purchase for necessary aftercare. I was given the run around from the time of purchase, until now that I have made several attempts to resolve this not only amicably but primarily to get my skin heath back. I was made to feel that this was an isolate issue because of my own skin but have since consulted with other RNs and licensed aestheticians to better understand what actually happened. Based on what I shared with them & their assessment of the aftermath, they expressed concern about how the procedure was performed, including the intensity, level of aggressiveness and the lack of proper skin assessment or testing beforehand by the aesthetician as there are different classes that the procedure fall under, some of which do not comply with certain skin types. I have tried to be patient, reasonable & more than fair in giving the business an opportunity to address this, but the responses thus far have been dismissive, unprofessional and lackluster given the severity of the situation & how it has damaged my skin & impacted my overall conscious throughout my day to day activities. This experience has had a significant impact on me, physically, emotionally, and professionally, and not something I take lightly. I had previously referred several friends here, which makes having to write this, even more disappointing. At this point, I do not feel comfortable continuing treatment with this provider as they have shown their lack of care & professionalism from start to finish. I am currently exploring further options to address the situation & hope that the business takes it seriously in working towards an actual resolution, prior to me taking further action to do so.

I loved coming here to get Xeomin from Kristina, who I would absolutely still recommend. However, I…read moremoved away from the area a year ago and did not expect to receive not just one but three long texts today that served as an advertisement for CoolSculpting. Aside from the fact that I don't live in the area anymore, I would not consider utilizing a company that texts me with unsolicited ads. Yuck.

Appalled at this clinic leaving my 75 year old mother alone in a hot and humid room with no…read moreventilation for an hour and a half. They left no call button and she had to scream for help and no one came to help her. Completely unacceptable and will never use this clinic again. Very disappointed and do not trust your elderly parents with their care.

this is a preferred provider with our Premera insurance. They requested credit card on file for…read morebilling and said if insurance covers anything they would reimburse us. after calling Premera, as a provider, treatment is covered at 90%, and they are to balance bill us. They have not billed our insurance and have charged us for every visit 100%. be extremely cautious.

I contemplated posting this review because the staff was so fun and kind. However as someone who…read morehas received many facials/lymphatic massages and visited many different spas, I wasn't sure what to make of my experience. I was in search for a lymphatic facial massage as my face often gets puffy and found lifted beauty and wellness online. When I initially booked the appointment it was for a total of 45 minutes for 170$. An hour before my appt time I receive an email saying that the appointment has been moved 20 minutes later and was shortened to a 25 minute appointment at the same cost. The facility is clean and very nice in the middle of madrona area. My skin was not prepped nor cleansed and product was applied directly to the skin without any prep. During the treatment the esthetician left midway to answer a phone call and kept mentioning another service they provide- a skin focused facial that would answer all of my skin needs, not the concern I was visiting the spa for. My appointment had started at 10:20 (time I walked into the building to check in) and at around 10:55 the aesthetician said we were done and I should get dressed. I received my receipt via email at 11:09. Post appointment, I didn't feel like the usual "de-puff" feeling I get when I get a lymphatic facial massage with other spas. I received a discount of 20% for being a new client (check their Yelp page) and was asked if I wanted to schedule the suggested skincare treatment. While I had a great experience getting to know the workers and facility, I don't know if I'll be back.

Cannot say enough good things about this place and especially Natasha! She opened my eyes to the…read morebenefits of skincare. If you are looking for someone to take one look at you and know exactly what you need to look your best, she is your girl. Plus, she's v fun and I look forward to hanging out with her. Five stars

I love getting facials here from Jen! She is amazing and her place is so calming and peaceful. I…read moreusually do the rose quartz facials and skincare always leaves feeling hydrated and refreshed. I've also done dermaplaning here for special occasions (like before my wedding!) and my skin felt great and my makeup looked flawless. If you're looking to treat yourself and are in South Seattle, definitely check this spot out.

Jen is the Best!!! She's made such a difference in my skin. I love the products she uses and…read moreintroduces me to. Her space is super cute!!

I am growing older. The fine lines are not so fine anymore. I do not desire to look like I am 20…read moreanymore, but I want a natural look with smoother lines as I age. I am a perfectionist and am so happy to have found Dr. McIntosh and his amazing team. Dr. McIntosh is a great listener and truly cares about each and every patient. I am always impressed and feel like I had an UN-Birthday when I leave the office. The staff at the Kirkland front desk are like old friends and make you feel welcome the second you arrive! Angela is SO knowledgeable and understanding. She is a true asset to the Refine MD team! And not to forget Gloria who was a game changer in introducing retinol to my skincare routine. I love the follow up and check up's which make you know that they REALLY care about you even after you leave the office. Thank you all so much for being AMAZING! ~Deanne

I have had a membership here for about a year now, this place is amazing: the staff are all super…read morefriendly I have gotten micro needling by Lisa who is amazing, I've done IPL and hydro facials, Botox. I always leave feeling like a pampered princess. My skin had never looked better, I get so many compliments on looking radiant, Thanks team! :-)