Craig&#x27;s Auto Repair

purchased a car about 7 months ago and the owner wont put in the time to get me the correct title…read morevery disappointed in the customer service provided and will never do business with again

Quick and great repair. Done within a few hours. Actual price was pretty close to the estimate I…read morereceived over the phone. Nice clean lobby and interesting decor.

Hi Way Service

Worked on my cars for many years always happy with their work and cost. Never over charged. Never…read moretalked into fixing something that wasn't broken.

From the owner: Serving Decatur, Indiana, and the surrounding community. We are proud of our long heritage of…read moreexcellent auto service and local auto sales. We do all mechanical work, body repair, and we also buy, sell, and trade cars since 1929. Call us today for more information.

Tom Kelley Chevrolet Decatur

1.9

(9 reviews)

Brought car in April 6, 2026 for 2:00 Service appt. It is now May 11, 2026 and I still do not have…read moremy vehicle back. $1700 down and out a month of use. These guys are idiots, go some where else.

We were informed that the car had a bad sensor. Never mentioned anything about the rim being…read morebroken. A month later we took it to discount tire to have the sensor replaced and find out the rim is broken. They KNOWINGLY sold this car with a broken rim

Custom Car Care

1.0

Bought a lemon. Lied about accident it was in and used tactics to take my mind off looking at the…read morecar fax, they doctored the print out of it, went online to look and was in accident. Lied about it being a rental vehicle purchased dirt cheap at an auction. Lied Lied Lied. You Liars You really socked it to me DAN

From the owner: We have been locally owned and operated since the beginning. It all started in a small showroom…read morelocated on US 27. That showroom still stands. Over the years that showroom was expanded and a service shop was added. In 2000, a Ford dealer went out of business. Custom Car Care purchased that showroom. It is located on the same block as the original showroom. The new showroom allows for more inventory, a bigger and better service shop, and a larger clean up facility.

Tom Kelley Chrysler Dodge Jeep Ram

Drove our 2023 Jeep Gladiator from central Texas to pick up our RV. While there we noticed that our…read morerear differential was leaking. She has a 3.5" lift. Nothing dramatic. Made a call to Pete at the service center. Told him that our only car was having trouble and if he could get us in ASAP since we had to flat tow all the way home. NOT ONLY did they get us in, they were able to clean it up, fix the seal and inform us that the bolts were loose and could be pulled out with your fingers!!! They were able to get us in and out in 3 hours! They also allowed my husband to take a conference call on a private room. They were INCREDIBLE!!! Cannot recommend them enough! Pete, if you read this, you and my tech are the best! Thank you for making something so stressful much easier!

From the owner: Over the last 71 years, our family-owned and operated business has expanded to offer a vast…read moreselection of new vehicles from the following manufacturers: GMC, Chevrolet, Buick, Cadillac, Ford, Volvo, Chrysler, Dodge, Jeep, Ram, BMW, MINI and Jaguar Land Rover.

Indiana Trailer Sales

Dakota and Josh were great to work with, great family owned business that made buying easy! highly…read morerecommend!

I drove 133 miles to Indiana Trailer Sales in Decatur Indiana because they had a 5 star rating. I…read morehad to get the doors on my PJ 16'gooseneck trailer fixed and some maintenance done. If I could give them a 10 star rating I would. They gave Quality Workmanship, Quality Service, and Quality Pricing. So, if you want to get the three Q's, go to Indiana Trailer Sales in Decatur, Indiana.

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Hannah W.

431

10 years ago

Had a tough time with Craig's over the last two days. Sunday my van lost it's starter in Decatur (I'm from Fort Wayne). We weren't able to get back down to Decatur to try to take care of it until Tuesday; that morning I called them to see if they would be able to tow it for us and fix it that day and they said yes that it wouldn't be a problem. So they send the tow truck right away and get us to the shop. When we get there we waited in the front room by the receptionist desk for ten minutes before someone noticed that not only were we standing there waiting, but the tow truck was outside waiting for direction on where to put the van down. As soon as the van was taken off the truck the receptionist told us that she didn't think they would be able to squeeze us in that day, even though we specifically asked on the phone and she sounded like it wouldn't be a big deal. We had purchased the starter at O'Daniels so all we needed them to do was put it in for us, but they couldn't seem to make time for that. My husband and I had to then walk elsewhere because they didn't have a waiting room and we didn't even know if it was going to be done that day. That evening we get a phone call from them saying that they won't release the vehicle to us unless we allow them to fix the brakes because it was "too dangerous." The brakes were starting to wear, we knew this, so we let them take care of them. It was an additional $400+ that we weren't expecting to have to pay and we felt a bit like the van was being held hostage. The next morning they call to let us know that the van will be ready no later than noon. Because they had our only vehicle we couldn't get a ride to the shop until 1:45 that afternoon. When we get there we are told that it's not quite done yet... even though they promised it would be no later than noon. The receptionist offered to let us wait while they "finished up." After about 20 minutes she tells us that they can't finish it right now and suggests we leave. One more hour goes by before they call to tell us that the van is finally finished. We get back and find the keys to our van just SITTING on the front counter, no locked room, no receptionist looking after them, just sitting there so ANYONE could come in and pick them up. After waiting several minutes for the receptionist my husband just picked up our keys and we left with our van. How were they to know it was us? They got incredibly lucky that we were the ones to pick up our keys and take our van. I'm greatly unhappy. read more

Craig's Auto Repair - autorepair - Updated August 2026

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March 2022. Don't go there. Not honest. No contract signed before the work started. I was not…read morecontacted of how my car was progressing. A price just thrown out that I trusted was fair depending on the work to be done. Dave the owner cheats people on the price quoted and I proved it calling Tom Kelley Cadiallaic after the job was billed out. I wanted an itemized bill because the local dealership is cheaper. Why? Dave said I agreed. Yes, to trust this company to price this job less than the dealership as agreed. Most honest Fair trade establishments honor competitive prices. This place forced me to pay labor that time was not reflective of their actual mechanic rate time. It's right to run a business cheating people. There is enough cars to fix correctly at a fair price that companies should not lie about the time it took to repair a car. Forced to pay thousands too much to get my car do not ever go there. Get estimates before you go there because this place cheats people and cannot price jobs fair. zero stars if could

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Over the years I have gone to Jose's Auto Shop for many things. He is always fair and honest with…read moreme. I highly recommend him and trust him with my vehicle. He's a good guy.

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