We bought a new Silverado and a new Blazer EV from these guys…read more Thinking maybe we found an honest dealership. Was I ever wrong, they have had our Blazer now for over a month with no end in sight. The Blazer is dangerous; it locks up the drive motors randomly and at times that could kill someone if I was in a high traffic area. It stops so hard that it dislocated my right thumb. The kicker here is the fact they refuse to do what's right and help us with a vehicle. This dealership is crap, they do not care once they make a sale. They act as if you're a headache and want you to go away. Don't expect anyone here to have morals, they do not even know what that stands for. This will be our last Chevy. After 45 years of buying Chevy trucks and cars we are done.

This is a great dealership, Austin Asbury, Sam Miller and staff are professional knowledgeable and…read morekind. We purchased a new corvette in 2019 and have enjoyed all our interactions.

The worst car buying experience EVER!!! Sold me a car with torn roof lining and knew the system…read morethat controls cameras, etc., on the CX 50 has problems--the company involved in lawsuits. Rude--will not accept responsibility and just plain dishonest. General Manager Julie Kimes perpetuates the old stereotype. Deserves no stars. Run!

If you have any qualms about buying a vehicle, Mitch Warren is the man to put you at ease! Not only…read morewas he extremely knowledgeable about absolutely every detail, he was anything but pushy! I had a tall order and didn't even intend on buying just yet, but after giving him all the details of the must haves and the no-go's, he fitted me with the perfect vehicle on the first try. He was polite, entertaining, smart, personable, and so easy to work with! The whole team was an absolute delight!

Working with O'Daniel was the best sales experience I've ever had. Get this, they contacted me…read moreAFTER my financing paperwork had already been signed to say there were additional rebates/incentives my purchase now qualified for and they offered to redo the paperwork so that I could take advantage of them. What dealership does that?!?! Working with Rachelle was fantastic - she was super attentive and worked so hard to find us the vehicle that fit our needs. Tex made sure we received a competitive interest rate and as I mentioned, redid all our financing paperwork just to save us more money. I really can't say enough great things about this place. I'm not from Fort Wayne and went with them because their Yelp rating was higher than the other Chrysler / Dodge / Jeep dealer in town...so glad I trusted my fellow Yelpers.

We had been shopping for a couple of weeks and our experience here was was really good. Brandon and…read moreJason were both friendly and easy to talk to with, no pressure. We received more for our trade than others had offered and we left with what we feel was a very fair deal. Our next vehicle shopping will start here.

A 5 car buying experience! No credit, Bad credit & 1st time buyers ALL welcome. 260-969-9383read more

Brandi and Kole were awesome Easy approval process they…read morehelped me get financing and the vehicle I wanted

Always pleased with my car services!! And my free car washes over the years. We got 2 cars at the…read moresame time and we are still pleased 2 years later. Would recommend .

GREAT experience at Preferred Auto yesterday! Steve K. was super to chat with...showed me so much…read morekindness and such a low-pressure young man! Alex, the manager was terrific - also very friendly and honest. I would definitely return here for future needs. Thanks so much, guys!

When I read online reviews of merchants, I notice that most of them are in the extreme, and the…read morevast majority of those are negative. I bought a 2008 Saab from Bart's last week. Finding their listing through Carsdirect.com, i could see they were pricing pretty aggressively. So they were alreadynn the neighborhood of "reasonable asking price." You should know what a fair price is BEFORE you engage a dealer on a used car. The salesperson Jake Springer was great in communicating on the phone, email, etc. I had arranged a pre-purchase inspection with a local mechanic, and Jake sent me on my way with minimal hassle. When I decided I wanted to work out a price, Jake and his manager were similar to other dealers -- that "I've got to talk to my manager" dance. I get it. In my case, they countered once and accepted my second offer. Everything after that was hassle free. I recommend Bart's. They seem to seek out good vehicles to out in their inventory, and they seem to genuinely want a satisfied customer. Some reviews would tell you otherwise, which is why I'm writing.

Buyer Beware. My husband and I purchased two vehicles from Barts within a one year period…read more Initially we were happy with our purchases until the AC unit stopped working in one of the vehicles and the clearcoat literally started peeling off the car. When we took the vehicle to a mechanic to have the AC repaired the mechanic informed us the vehicle had been wrecked and both radiators and the condenser needed replaced. Of course Barts neglected to inform us of this history. Apparently the vehicle was cheaply repainted and short of having it repainted and more expense to us there is no resolution. The mechanical repairs were $2500. In the near future we will be looking for a vehicle for my grandkids and had Barts been willing to work with us on attempting to make things right we may have been back but there unwillingness to work with us will keep us from ever giving them additional business or recommending them to others in the future. I suggest that you are very careful about spending your precious dollars with Barts as their practices are not ethical and you may end up at the wrong end of the deal as we did.

My roommate has been staying out in Fort Wayne In she was looking for a Toyota dealer to do oil…read morechanges on her car when she found this dealership. In the beginning they were good to the point she purchased a extended maintance program. She took her car in the beginning of June before she drove out to Ca. She wanted then to check her fluids, filters,and oil change. When she got to Ca she asked if I would take her car for a drive since it didn't feel right. The car vibrated all over the place I took it to our local tire store for them to check the tires out. They found that almost all the weights on the tires were gone. I checked the fluids which were all low I checked the air filter and noticed a K&N filter I placed in her car before she left to go back there was not there also the cabin filter was very dirty. When she returned she had to get another oil change and told the service guy what took place in Ca. Telling him about the tires which he's response was I don't believe that happened. Ummm excuse it did I was standing there when they took the tires off and there was no weights. Also meantioned regarding the 80.00 K&N filter which was brand new and there a sticker on the box not to remove it. Nothing didn't say a word not offered to reimburse the money lost with what they took out and I had to repurchase for her. Then You get to the cabin filter which was black and covered in leaves leaves from the house she is staying at. After she told me what took place when she got back getting it serviced I wanted to file a complaint regarding all these issues. I have called no call back went on line and filed a complaint NOTHING. So now since shel be back there for a little longer she is looking for a new mechanic to wrk on her car. Since this place dropped the ball and practically called her a lier.

I spoke to an Evan hunter and he was the rudest salesman I have ever come across. he kept looking…read moredown my shirt then asked for my number and when I rejected his advances he proceeded to tell me "I wasn't buying a car here" disgusting do not come here if you're a woman.