I used the Yelp project feature for the first time to find a company to exterminate black widows in…read moremy crawlspace, and several businesses responded quickly - but I chose Safe ChemPest because they had professional and clear responses, and exhibited they actually read my project details (a different pest company called me 3x in 15 minutes, plus texts! Another company clearly didn't read my info). They stated the price for one-time service up front and were easy to schedule, all through text which is appreciated. The technician arrived promptly at the scheduled time, explained what he was going to do, listened as I pointed out a pet area to avoid, finished quickly, and didn't try to sell anything extra - I paid exactly what they quoted. So far the treatment seems to be effective. Would use again!

Fantastic experience. Fast to respond, got me in quickly, was on time, and made sure everything was…read moredone right. He was also the ONLY person out of 8 other companies who would give me a quote before talking to me on the phone.

Hire Phil! I…read morereached out (via Yelp) to many companies for the box elder bug mass invasion of our home. Phil responded within 30 minutes of my request. He was able to give me a quote over text and could come out the next day!!! All of the other companies that bothered to reply couldn't come out for a week or more, and they gave a "starting" bid. Phil kept in constant communication with me. He let me know when he was on his way and when he would be arriving. He even arrived a little earlier than the window given. He walked the perimeter of the house, looked at all of my concerns, explained that what I thought were box elder were actually another beetle (no red x on their back). I knew of one area where wasps were getting in under the patio ceiling, and soffit around the house. Phil not only hit the entire perimeter of the house, yard, trees, and area where I knew the wasps to be, but he hit the entire soffit everywhere there was space to spray. He offered to come inside the house and spray all of window frames, but I didn't think it necessary. Needless to say, we had bug graveyards surrounding the house within a day. I did notice a few stragglers after about 5 days and when I asked him about it, he said he'd be out to do a second treatment. Full disclosure we have a lot of trees, of which some are growing over the house touching the roof above the window I noticed a few (like three instead of thirty) bugs hanging around. He offered to come inside and this time I said yes. He wore protective slippers over his shoes and hit every window in and door upstairs and down. I am SUPER pleased with not only his work, but his professionalism and personality. I HIGHLY recommend Ecoline Pest Control.

Ecoline was amazing! This is my first time having to deal with ants so I wasn't exactly sure who to…read morego to. Ecoline maxe the entire process as easy as possible. Jameson was very professional and did a great job. I greatly appreciate how they were able to it me into for an appointment to get out ASAP to help resolve my issue. Phil was very quick to respond and very helpful in this process.

I am proud to recommend Jeffrey Arnell, Owner of Columbia Pest Control. Jeffrey operates his…read morebusiness with the highest level of integrity, honesty, and professionalism. He is trustworthy, kind, and genuinely cares about the people he serves. One thing that stands out is that Columbia Pest Control does not charge unnecessary fees and always provides straightforward, honest service. Jeffrey takes pride in maintaining a clean work environment, uses products that are safe around people and pets when applied as directed, and stands firmly behind both his company and the work they perform. As a local small business owner, Jeffrey has built a reputation for reliability, exceptional customer service, and doing what is right. If you are looking for a pest control company you can trust, I highly recommend Columbia Pest Control and Jeffrey Arnell.

The service was not good, I do not know what they actually did after the pest control but it makes…read moremy house worse with more pests in and out the house. I would not recommend and they do not want to offer any help after I showed them that it happened within 30 days after their treatment. I don't recommend them for your service.

Dishonest Company. When you sign up, the don't say anything - but they won't actually service your…read moreproperty automatically. They send a spammy text (which you ofc ignore because who doesn't ignore spammy texts) and if you don't manually schedule with them they just don't service your property. Was with them a year until I realized they weren't having any problem billing me, but never once came out to service. AVOID

Very rude and judgmental staff definitely would never hire them. Not worth the money.read more

This company is great to work with. Ashley who schedules the appointments is amazing. She is…read moresuper helpful working around my schedule. I've used them for 13 years. They did my termite inspection when we refinanced our home. I've also had them spray for spiders and wasps. Very good results using them. Derek the owner is a great guy and very personable. Brandon, the tech, is also very knowledgeable. Great value considering they don't require contracts.

We were very pleased. They showed up when they said they would and the scheduling did a good job at…read moreaccommodating me.

Moroni responded quickly to my request, priced his service up front, and appeared on time. He…read moretreated my yellow jacket infestation quickly and easily. I remained skeptical about the chances of success of the treatment, but Moroni did his best to reassure me and make a money back guarantee if it did not work. He followed up in 24 hours, and true to his reassurance, the yellow jackets are gone. He is pleasant, easy to work with, and the results speak for themselves. Well done. Thank you Moroni. Arthur Williams

I have used Peterson Pest Control multiple times for boxelder bugs, spiders, and even a termite…read moretreatment on my home. Each time, Moroni has been prompt, professional, and thorough. His treatments have been very effective, and I've noticed a huge difference in the pest problems around my house. I highly recommend Peterson Pest Control, and I am often referring him to anyone looking for a reliable, fair priced pest control company!

We called about a bat that flew into our business, but Bruce tried to overcharge us an absurd…read moreamount and demanded payment before even coming out. After doing some quick research, we found another service for a fair price. When we told him we didn't want his service, he kept messaging us and went on a guilt-trip rant. Completely unprofessional and unpleasant to deal with.

Unsure of what the point of their 24/7 emergency service is for. I had a screaming young raccoon…read morestuck in my backyard late at night in the middle of the week. Neighbors' dogs barking all night, my dogs barking all night. The person I talked to told me to wait for the mother to come pick him up. He was stuck in my yard and could not get out. I sat and watched him attempt to climb up my shed and fence to no avail. The mother came with her other little raccoons and she was unable to get him. Eventually we were left with no choice but to try to pull the chainlink to create a small opening to let him wiggle through back to her. These raccoons then camped out for a week on the roof of my shed. We were unable to sleep and the neighbors got a few scares from them when they would come home, as my shed is up to their driveway. The person on the phone said they likely were living in my shed. But they were not. The interior of the shed remained cleaned and undamaged. They just stayed on the roof where we had no clue how to help them move on. No response back from this company even after I asked them to come ASAP to set traps to humanely remove and relocate them. Luckily after that solid week they did move on. But with a week of no sleep, trying to keep my dogs from tearing them apart, and getting ready to put our house on the market, I would have gladly paid for the services they claimed to offer. This company could have made some money that I was more than willing to give them. But they'd rather not do as their business implies, it would seem.

I've left multiple messages for the last month and even filled out their form to set up an…read moreappointment. NO RESPONSE!!!! This guy may be good but does not have help in handling customers. I can't wait any longer and am going with someone else!

Bad communication and poor customer service. they told me they would come out and spray at 9 in the…read moremorning and left me waiting around after I moved all my furniture away from the walls and didn't return my calls or text all day until 5 at night to let me know Zack messed up on the schedule and couldn't get me in for a spray. he offered a free spray for the next day but i was letting him know I wasn't happy and frustrated with the lack of communication. after explaining he doesn't have his phone on him for 9 hours so no one can get a hold of him not even employees. i called bs on it and he didnt like it because I don't like being lied to and he told me at a drop of a hat he's done with min and my parents business. dropped 2 customers just because of lack of communication on his part. Very cheap price but you get what you pay for.

Orkin has impressed me greatly with every interaction that I've had with them so far…read more Several years ago, I worried that I might have cockroaches, but Orkin's expert discovered that my home-invaders were actually elm seed bugs, showed tremendous knowledge about them, didn't try to exploit me or even charge me, and gave me some good tips for dealing with them. Yesterday, Orkin's exterminator examined my landlord's home regarding a bedbug infestation in my room, gave me a huge quote, sensed that I was a bit indigent, waived his usual inspection fee, and suggested another local company to consider that could also do good work for me but might provide cheaper rates for it. Orkin has persistently proved knowledgeable and skilled, and that its experts have my best interests at heart---and, as long as they remain so, I intend to contact Orkin first everytime I have a pest problem for the rest of my life.

Would leave zero stars if I could. I own a duplex and did a move out inspection Sunday for one of…read morethe units being recently vacated. The prior tenants left cockroaches! They never told us about them. I called orkin because they were one of the only pest companies open on Sundays. I called and the rep was kind and I explained it is a duplex with roaches and we need both sides treated asap. She scheduled us for the next day. This included initial treatment and every other month maintenance. Day of, I called to confirm I would be notified when the tech was on the way, and I paid for the every other month maintenance up front ($754!) Upon the tech arriving, I was told they can't treat both units as one because each unit has a different address. They said when I called on Sunday I spoke with a contact center in Atlanta and they don't know the rules and regulations in Utah (not my fault) and they have to split the account in two in order to treat both sides (It's roaches!! We can't treat just one side!) I explained I just paid for a years worth of maintenance and I do not want to pay more. They said they would just take the amount and split it between the two units. After an ordeal talking on the phone with management while the tech and I were on site we finally got the go ahead to treat the whole property . The tech was very knowledgeable and awesome. This review is not a reflection of him. It's the administrative piece dealing with the office... anyway after he treated he said they would contact me to schedule a 3 day follow up. They never did. Online I can see a pending charge on my account for $231 for one unit and $115.50 for the other. I called customer service yesterday (Thursday). She scheduled the follow up for me for Friday 630 am to 730 am. She explained they aren't charging me more - I paid up front for the every other month service and the $231 is for the initial but it will be split in two ($115.50 per unit). I said okay, but today I have been charged $231 + $115.50 + the $754??? I also haven't heard from them (it's now almost 8 am). I texted the tech and he doesn't have my property on his route. I called the local office, no answer. This seems like an ultimate nightmare on top of dealing with nightmare situation the prior tenants left us in. Do not recommend orkin ever. Huge national company with office staff not knowledgeable. I should not be routed to a call center where the rep doesn't know the rules and regulations for my state!! Again, inconsistent billing and what I'm being charged is different than what I am being told. There are still roaches! Desperately need the follow up treatment but have no idea what's going on. Currently have a vacant unit I can't rent out so I am out that money. Last couple notes - we have had pest control here before with other companies and have never had an issue with billing because of the unit addresses. Also, again, the tech himself was awesome - I hope he can find a better company to work with because based on how orkin handled all of this it made a bad situation worse for us. Awful customer experience and will be seeing if I can get some money refunded and will be finding a different pest company.