Don't bother going there if you don't have insurance. They are rude and non welcoming to help you…read more You have to put at least half of the bill up front before any surgery is done despite the necessity.

I have been going to Surgical Specialists for over 20 years. My Urologists retired and I am now…read moreseeing Dr. Cardin. I find her to be a very capable and caring person. She has an assistant, Selena Boyd, who is very capable and caring. The staff is very friendly and helpful. I have had several test run and they always call me with the results. Since they have been treating me for a couple of problems for some time, they call and check on my progress.

Came here for a follow up appointment after having surgery. They location was easy to find off…read morewoodland drive. Plenty of parking. The waiting room nice and check in desk easy peasy and the staff was friendly. It didn't wait long to be seen. The staff & Doctor was knowledgeable and friendly. Quick & easy appointment.

So far I've been satisfied with my urologist here. Other doctors or urgent care have told me…read moremultiple times that nothing is wrong other than my hygiene yet i take all precautionary measures to prevent Utis and yet i have them almost monthly! She ran a CT scan based on a theory of kidney stones that kept breaking down and giving me this infection then building back up (found that the same bacteria kept appearing in the last 5-6 culture tests), and found kidney stones and another issues with my spine! She says the kidney stones i have are too small to be "impregnated " with any bacteria so she is now running a cystoscopy. She also reached out to a known provider of vitamins for those who suffer from chronic utis and introduced me to that as well! So far we have not found the cause but unlike other doctors she is not giving up!

Dr Chadwell is great. Surgical Specialties office staff terrible. Wife has needed gallbladder taken…read moreout for over 2 weeks now and now they are pushing her off another week, I guess it is ok to let someone not eat food and be in pain for 3 weeks. Surgery was set last Wednesday and something came up during surgery. Now they are in no hurry to get it done while my wife is in constant pain.

OK I wrote a bad review for the ER at Hardin Memorial Hospital so to be fair, I am writing another…read morepost on Hardin Memorial Family Practice at Cool Springs plaza on Ring Road. These ladies were AWESOME, Very nice, professional, and the office was very very clean. Would definitely recommend them to anyone. I did have to go back to the hospital, but not the ER to get a walking boot for my daughter, and everyone outside of the ER were great...

I've been working with them for about seven months now trying to get a bill figured out was not…read moretold that the bloodwork that was being done would cost $2800. They were out of my network and I was willing to pay some to get it taken care of due to the fact non-insurance people get a discounted rate would not work with me at any cost. Multiple calls with no callbacks. Stop by office was told I would get a call back. Did this twice with no callback both times received the letter in the mail telling they are sending it to collections tried to call again finally got a call back to go over it with them and what we could do about this all they said was if you're below the poverty level on income, we can see what financial assistance we could do for you. I already pay for my insurance out of my own pocket not my work paying for it and steal this kind of bill and was willing to stay with them if they would work with me I told them to go ahead and send it to collections because you're not willing to help me and I will settle with a collection agency at a cheaper rate anyway.

Terrible customer service. Got hung up on by the nurse because I wanted to switch doctors due to…read moreneeding to be seen sooner for a surgery that I was needing on an unrelated medical issue. My doctor won't perform the surgery I need until after my cardiologist clears me. Needless to say they are very unaccommodating at this location. I wouldn't send my worst enemy to this place. If I could give zero stars I would.

Other than the waiting area being cold and it taking a while to see the doctor the ladies and gents…read morehere have been extremely pleasant to deal with. They are kind and patient and take their time with their patients. I am just having some tests run but so far they have been extremely professional!

Dr. Craig and staff are the best. Always nice and friendly, Dr. Craig and associates always have…read moregood table side manners. I have come here for my wrist a few times and he is always taken care of me. Check in and check our process is pretty easy and quick. Never had an issues or concerns after an procedure.

Dr Been has been a great surgeon when my family and I have had surgical needs. He is a gifted…read morephysician in spite of the high patient load and COVID issues he has to endure. Highly recommend him to anyone.