Bud's and Blooms is under new ownership so PLEASE disregard negative past comments and give them a…read morechance. I recently shared an experience about delivery and was immediately contacted by the owner who was very concerned about the scenario I described and doing the right thing. The new owners are putting in updated systems and training for employees that will ensure better products and services. Based on my contact with them, I'm impressed. Communications are excellent and communications are the most important part of a good customer experience. They listen and that means they'll hear you when you describe what you want. Imagine that! Good luck to Bud's and Blooms. They've turned my thumbs down to an encouraged two thumbs up!

1/5 Extremely…read moredisappointing and completely unacceptable experience. I would not recommend this florist. My boyfriend ordered a bouquet for my birthday through an international flower delivery service, and this florist was responsible for preparing and delivering the order locally. The bouquet I received was significantly different from what was originally ordered. Most importantly, the original bouquet did NOT contain lilies, but this florist decided to add lilies on their own. This was not a harmless substitution. Both I and my cats are allergic to lilies, and lilies are also extremely toxic to cats. The bouquet was specifically chosen without them, so receiving flowers that were never supposed to be there created a completely unnecessary and potentially dangerous situation in my home. On top of that, an additional gift that was part of the order and had already been paid for was never delivered at all. I tried contacting the florist the very same day the bouquet was delivered. I called during business hours, but nobody answered, and nobody ever called me back. Since this was my birthday, I did not want to spend the entire evening chasing a florist over mistakes I did not make. My boyfriend then spent days contacting the international service through which he placed the order. We were repeatedly told that the missing part of the order would be delivered later, but it never was. I also contacted this florist directly by email, clearly explained the situation, and asked them to help resolve the issue, contact the service they were working with, or provide some kind of solution. They completely ignored my emails. I even personally drove to the address listed for this business during their posted business hours because I was trying to finally speak to someone and resolve the situation. Nobody was there. So, to summarize: they changed the bouquet and added flowers that were never part of the original order and posed an allergy and serious safety concern in my home; they failed to deliver a paid part of the order; they did not answer my call or call me back; they ignored my emails; and when I physically went to their listed address during business hours, nobody was there. Mistakes and substitutions can happen. What is unacceptable is making a potentially dangerous substitution and then making absolutely no effort to communicate with the customer or fix the situation afterward. I tried contacting this business by phone, email, and even in person, and received no response whatsoever. This was supposed to be a special birthday delivery. Instead, it turned into days of trying to get someone to take responsibility for an incomplete and incorrectly fulfilled order. One star is generous. I would not trust this florist with another important occasion.

Wonderful Service super friendly, super kind and sincere. The selection is out of this world and…read morethe value for the price is just right nothing overpriced love this store and they even work with me last minute on a Boney and of corsage and color matched for me and we're talking about a week before Valentine's Day so they really didn't have time for a walk-in, but they were kind and definitely accommodated gladly with the smile, large parking lot and conveniently located on a main strip.

Some weeks ago I tried to connect with Tacoma Buds and Blooms again for a special occasion, but was…read morerequired to sign up for an app I didn't want in order to place my request. So, I found a new florist at my local Safeway store that did as well or even better than Buds and Blooms had done for me earlier. Sorry, Buds, but you made it hard for me to be a loyal customer when you require me to sign up for an app that I don't want just to order flower arrangements, and you didn't return my call about that. The two orders I've since then placed at my Safeway florist were both terrific! Too much invasiveness today is not something I approve. Former Customer in Tacoma, DW

I have used Buds and Blooms a couple times. Beautiful shop. Great bouquets. Professional delivery…read moreservice.

They are very busy the flowers weren't delivered until the end of the day. Not much of a selection…read moreand overpriced.

This was my third time ordering flowers from Sandy. Her flower arrangements are always beautiful…read moreand the flowers are always really fresh. This year was my sister's 50th birthday, & I knew I was going to order from Sandy. I ordered a specialty bouquet & asked for mostly orange flowers with dahlias & lilies since orange is my sister's favorite color. Oh my goodness did Sandy deliver!!! The flowers were absolutely stunning!!! My sister was in awe & absolutely loved the arrangement! Thank you for making my sister's 50th birthday extra special! I will order from you again & again!

I have been using this company for years. Sorry I'm just writing a review that is long overdue…read more Sandy has done all the years of school function flowers at a great price and no disappointments. She has done arrangements for men, businesses and social functions for me. Now she is doing my sisters wedding ( my sister lives in tri-cities but I told my sister it was worth it if I brought the flowers) I know they will be perfect. Thank you for your outstanding service and gorgeous arrangements!

I ordered this bouquet for my sister's birthday and we all were in awe!…read more This is exactly what i asked for and communication with lily was super easy!

I was looking to buy flowers yesterday and I remembered about this business that come up on my…read moreInstagram feed. I went to their website and all their flower arrangements are beautiful. I called before heading to their Shop and asked if they had the Standart Assembly flower arrangement, the person that answer the phone told me that they can make it for me and it would be ready in an hour or two. For me I worked out because I needed to run some errands before heading tot them. The flower arrangement was beautiful and exactly like the website picture. The location is great, there's a lot of parking space (it's next to a Safeway). The Flowershop was very clean and big, it's a cute flower shop. I will definitely be returning here.

Paula/Paisley Petals was amazing! She made our wedding day so beautiful. Everything was perfect…read more Paula was so nice, and very communicative throughout the whole wedding process. She listened to what I wanted, and did not disappoint on our wedding day. She was spot on with the vibe for the wedding, the colors, and the specific flowers that I requested. She definitely knows her stuff! Hire her right now, you won't be disappointed!!

Words cannot describe how much I adore Paula and Paisley Petals. We first met Paula after both our…read morecaterer and day-of coordinator recommended her. We couldn't have been happier that they did. From the moment you meet Paula, you'll feel her love and passion for floral design. She gets it. She asks the right questions. She truly wants to know and understand your vision and what, when it comes to floral design, is important to you. And then the big day comes and Paula's flowers steal the show. My jaw dropped when I saw all of the beautiful work she and her team did around our venue. And then my bouquet...pure perfection. Her attention to detail is evident in her designs. She also really understands flowers and what will work best for the time of year, venue, etc. I cannot recommend Paula enough, you all! Not only is she the absolute sweetest (and has the most darling kiddos), she is talented beyond belief and a true breath of fresh air during the wedding planning process. (Photos by Courtney Bowlden Photography)

Great selection and arrangements of flower !!!! Easy to find right off the road. They take cash and…read morecard. Very nice people. Great experience!!!!

Been visiting for years! Never disappointed with the selection. Beautiful flowers, affordable, and…read morefamily is very welcoming and helpful.

It was a pleasure ordering a custom bouquet from this shop! When I walked in, we discussed what I…read morewas looking for (something a bit airy and romantic), received a quote and was able to place an order right away. Even though it was a little different than the usual structured styles on their website, they were able to accommodate and also make sure it was free of flowers that might be toxic to cats. The staff were very personable and easy to communicate with. I appreciated the displays in the back with price ranges, and thought my custom bouquet was quite reasonably priced, too. They also carry all sorts of cute items from soaps to candles to aprons and more, if you're wanting an add on gift with your flowers!

My mother has sent me flowers a few times from Kent Buds & Blooms. The delivery is always a nice…read moresurprise and the flowers are beautiful and last a long time. This most recent bouquet lasted about 2 weeks!