I wanted to give this place a try. The website and ordering process went smoothly enough. I'd love…read moreto give a positive review, but I can't get past how different the flowers I ordered looked compared to the picture on the website! Not to mention we sprung for the "Premium" version. Because of this, we were disappointed in the small size and standard vase, which was along the lines of what you can find at the grocery store. Unfortunately, we will be one time customers.

I had the sad occasion of ordering flowers for my mother's funeral- one order for her casket amd…read moreone order of easel arrangement from me. My mom had a picture that had flowers/colors that she wanted for her casket. The staff at Crane's were so kind, compassionate and helpful to me and all of us together came up with two beautiful flower arrangements that would have made my mom proud. The flowers were absolutely breathtaking and were delivered as scheduled. Thank you to an amazing staff - you are my go to florists! Sylvia Ford

I had to order an arrangement for a memorial service on short notice while still in Alaska and…read morereceived great customer service. The lady I spoke with was helpful, patient and assisted me with picking just the right flowers for the service. She stayed on the line to make sure my card was charged correctly (can be troublesome when charging a card out of state, as I've had issues with my card blocking charges in other states for potential fraud) and emailed me a receipt right away. She even texted me a photo of the arrangement which meant a lot because I wasn't able to make it to the memorial. I'd definitely order from here again, thank you for such great service.

My dad spent about $250 on an anniversary bouquet from this florist, and we were extremely…read moredisappointed with the quality. The arrangement looked beautiful when it was first picked up, but the roses started wilting almost immediately after we got home. Within just three days, many of the flowers had died completely. For the price we paid, we expected fresh flowers that would last at least a week or more with proper care. Unfortunately, the bouquet deteriorated very quickly, which made it feel like the flowers were not fresh to begin with. While the initial presentation was nice, the poor longevity and quality of the flowers made this purchase not worth the cost. Atached below is a photo of the flowers two days after arrival.

Received an arrangement for birthday (South Hill location). The arrangement was nice sized and…read morepretty on delivery. Have not had the heart to tell person who sent these, the arrangement did not even last TWO days. A carnation head broke off, some roses are wilting. Am I wrong thinking a basic arrangement should last more than TWO days?

Terrible customer service, Not well at communicating with their customers, I called and the first…read morething this lady said on the phone was "what?" In a very rude manner. There are many other florist who have great customer service so I do not recommend this one and I recommend going to another one!

I bought a beautiful bouquet, during Mother's Day week, for a family member and we absolutely loved…read moreit! The staff were nice and were very accommodating! They were able to add a few more flowers to an already made vase arrangement to make it more pink/purple! Even though they seemed very busy, they took their time with us and we were able to leave with such a beautiful arrangement! Arrangement was well priced, definitely would come again! Picture is of the arrangement we left with. (Cropped family member out for privacy)

Today upon arriving home I got a knock at my car window with a woman accusing me of stealing her…read moredelivery that was apparently delivered to my home. Most of the weekend I was with family not only celebrating my engagement but also celebrating a wedding out in Snohomish. This woman accused me of stealing her flowers which I had no idea flowers had been delivered as most of the weekend I was gone. Not only that then I get this note from the florist! How unprofessional and petty and rude! Not only have I personally had packages stolen recently and been dealing with theft, I've been dealing with stressful things in my own life. So this is uncalled for!

My experience was truly amazing. I deeply appreciated how they honored our wishes, from following…read morethe color scheme we requested to referencing the picture we provided to ensure the final arrangement met our expectations. They took the time to answer all of my questions with patience and care, which meant a great deal during such an emotional time. The spray was created for a dear friend's funeral, and it turned out absolutely beautiful. Thank you for your kindness, attention to detail, and exceptional work.

My husband ordered flowers for me for Mother's Day which of course is a super busy day; however,…read morefor what he paid the flowers should have been fresh and not look like they'd been sitting around for weeks. Would never order from this establishment again.

This arrangement was delivered today and it's just wonderful. A small family owned business…read moreoffering very nice flowers. The website is easy to scan and offer local delivery, what really impressed is they contacted me prior to delivery, to ensure I was pleased with the arrangement. Thanks!

Great customer service! They made a beautiful heart shaped flower arrangement for a bridal shower…read more I came in the day I needed it, did not see what I was looking for and the owner brought flowers out in the color I wanted and made a beautiful arrangement. Went back to talk to them about doing the flowers for the wedding and the price they quoted was great! Wonderful local company and great wife and husband team.

Second time coming here and was wonderful. Teresa and her staff really work hard to give you what…read moreyou want. Great communication and very reliable. I did a gender reveal and the dream was to have pastel/antique hues of blue and pink. It turned out better than imagined! It really elevated the atmosphere. So grateful!

Teresa, Jenny, and the rest of the staff at Precious Petals will go above and beyond for any…read morecustomer, providing BEAUTIFUL bouquets, amazing customer service, and on-time delivery. I cannot thank them enough for my mom's beautiful Mother's Day bouquet, it truly made her day and I appreciate this company so much!