We called our insurance and waited an hour just to be told that they couldn't find a towing service…read morenear us. We were out by the Amarillo airport. They told us we had to find a service on our own. We called Cierra Towing and Crushing. Evan was there within 30 minutes. He was absolutely professional, very kind and did a fabulous job. We highly recommend Cierra Towing and Crushing. Thank you Evan!!!

I called and requested a tow, the driver said he was putting on his sweater and letting his truck…read morewarm up. Also stating he would arrive here in about 30 minutes, then called said he was on his way. Then 10 minutes later called and said he had to go and clear up a wreck in Canyon first therefore delaying the service call they promised me. I wouldn't recommend this company if it was free, being a retired veteran that served this country. Very poor business practice and professionalism.

Joseph Murray came out on a Saturday evening to jump my Yukon but my battery was shot. So I made an…read moreappointment for a tow on Sunday so I had time to figure out where to tow it. He was here quick on Saturday and he was early on a Sunday! Got my truck towed quickly. Thanks for the great service Lockout Legends!!

on 12/23/25 i called for roadside assistance through my AT&T service - Lockout legends took the…read moreassignment charged my $150 and never provided services. I was told by Travis when i did get a hold of them that they cancelled my request. i contacted my financial institution the moment they opened and informed them that services were not received for the charge and they credited my account, but today 3/12/26 i find that the merchant charged my account - again for services not received. I have filed a BBB complaint and will be going to social media about this incident

Thank you, Zach, w T-Miller for being the nicest, most professional guy when we needed someone to…read moretow us to a mechanic's shop. You told us what you were doing and why you were doing it every step of the way. Really appreciate the great service!

Was stranded in an unfamiliar place and not only was the driver, Tommy, super fast in getting there…read morebut he was also super friendly and nice to talk to in such a bad time. Thanks Tommy, we appreciate you!

If Yelp have negative stars available then THIS place would get. According to their listing, they…read moreare open till midnight. But they lie. Went out there because I was passing thru and needed my tires changed because I ran over a nail. Called, checked yelp, went by there. Sign said they are open. But we called and called and no answer. They should fix their hours of operation instead of confusing frustrated drivers.

We had a tire blowout just outside of Amarillo late in the evening. Roadside assistance initially…read moreindicated they could tow the vehicle to a shop, but that all shops were closed, leaving us trying to figure out how to possibly get us and our cargo to a hotel in addition to fixing the car. Luckily, after some digging, they found that Flowers was open until midnight, and scheduled a tow truck to drop off there. Two hours later, however, the tow company still hadn't even started a trip out, and the number provided for them simply went to a voicemail that was misconfigured. I called Flowers directly instead, hoping to just confirm that they were in fact open until midnight (which was quickly approaching), and that's where things turned around. Not only were they still open, but he said that he'd wait until we got there -- even if it was after midnight -- and to call him back if the tow company still wasn't en route and he'd make arrangements to come out instead. And he did exactly that, driving out and picking us up, dropping the rest of the family off at a hotel, mounting and balancing a replacement tire on the wheel, and then driving back out and installing the tire, getting me back on the road just before 2 AM. To top it off, he did all this with the focus on getting the problem fixed before worrying about how he was going to get paid. If that's not the definition of excellent service, I don't know what is.

I called on Monday morning and whoever I talked with was pretty rude. I was told if I text my…read moreaddress he would let me know when he could be out. By Wednesday I still hadn't heard from anyone so I texted asking if anyone was going to be able to come. He said they would be out after lunch so I stayed home so I didn't miss them. The father arrived and when I tried to give him the part we had ordered to fix the car, he looked at me and said "why, we don't even know what's wrong with it." First of all , when I called on Monday, I explained what was going on with the car and that we have a very urgent need for the vehicle but my mechanic is too covered up to complete the job. And second he was rude and told me me my mechanic, who I trust completely, didn't know what he was doing. Then he told me he didn't go behind anyone's back and it was clear someone had worked on it so he wouldn't touch it. My son was a very good mechanic before he passed away so I know this isn't the case. I feel he just didn't want to do the work. I will never use this business again and recommend anyone that does to be careful! Theyre NOT professional or dependable.

I called them out to look at my kia cadenza because it was overheating. They went out that same day…read moreto give me a quote, the next day they went out to"fix" my car. He was very professional and sent me pictures of what he fixed and replaced. The next couple of days the car started over heating again. Called them and it was difficult to get a hold of, eventually they came out and "fixed" her again. My car is still over heating and it's frustrating because we spend alot of money for them to "fix" my car. Now we have to look for another mechanic to see what it is because they didn't resolve our problem. The thing that irritates me is lack of communication when we were trying to contact them that my car is not fixed.

the worst experience, they write good reviews for themselves. They said they paid more and didn't…read morefix anything.

They will put on parts on your vehicle and do whatever they want. What if I didn't have the money?…read moreThis was a set up. By law you have to discuss with the owner of the vehicle (ME) before you order any parts. They charged 9 hours of labor and had the unmitigated audacity to say, they could've charged for more labor. Also, their UNDER EXPERIENCED mechanic did a force regen and the actual def was leaking due to HIS NEGLIGENCE of not tightening up a bolt. Save yourself the irritation and go to the dealership. These people are liars, theives, and con artists. They will rob you with no gun. Response: You all are trying to cover your butts. My truck was NOT in derate. I drove it in. I even complained to Bobby that he should've informed me about those parts. Stop lying and take accountability for your screwed up actions. And an apology does NOT NEGATE NEGLIGENCE. Your mechanics are sorry!

Looks good even clean my car inside thanks Darren very professional and helpful I would recommend…read morehim I think they even cleaned my windows Other staff is Curtis and helpful My front looks greataswell

They did a wonderful job fixing my car! You can't even tell it was in a fender bender at all.read more

Never got back to me after a month being in queue.Also nice way to run a scam in small town, they…read morecouldn't quote me price to make a decision on going here or shopping around. So they try and charge whatever they deem reasonable after the fact. A $100 job could easily be priced at $500 they way they have it set up to charge untill they do the job and decide what'll be priced at. That's shitty and suspect

My Windshield trim on the passenger side came loose while on a trip to Colorado. I was able to…read morestabilize the trim that was flapping in the wind with a bungy cord until I could acquire some duct tape that did the job. I bought this RV from a guy who had the windshield replaced by Rodfathers just before I bought it in April 2023. Since the trim was adhered to the body of the RV by Rodfathers after they replaced the windshield. After returning from Colorado, I took my RV to Rodfathers to have them to reattach the piece of trim on the passenger side in the same manner as the trim on the drivers side was attached. I was told that the warranty was not transferrable from one owner to the next and that it did not apply to me since the previous owner was the one that had the windshield replaced. The warranty should apply to the vehicle not the owner, unless they use this to get out of standing behind their workmanship. From the day the windshield was replaced to the day that the trim came loose was 90 days exactly. Any repair service that cannot stand behind their workmanship for 90 days is not a repair facility that I care to do any business with in the future. I related to them that I would not use them for any future repairs or services. I also will not recommend them to others for repair or services. Bill D.