Creepy experience , I got a false, expensive diagnosis. There are other transmission shops in…read moreOcala ! Do yourself a favors and go elsewhere..

First off let me say that I initially met with Lisa who was very friendly and seemed trustworthy…read more I explained to her that after a check engine light showed up I had Auto-zone run their scanner on my vehicle. They did so free of charge and returned error code P1757 recommending to replace the governor and possibly the transducer in the transmission. I further explained to Lisa that after the governor and the transducer were replaced, the check engine light returned with the error code P0868. She said they could do a full diagnostics for $150 made be a transmission specialist. She made a note of the recent history on my ticket. I told her I would leave the scanner reports and changed parts in my truck cab in case their technician needed to refer to them. A few hours later, a gentleman who I believe to be the owner called me, saying that they would need me to approve an expense of $600 to $900 for them to finish the diagnostic, because they would need to drop the pan to go further into figuring out what is wrong. I declined and asked when I could pick up my truck. He said he would have to see because they would first have to put my truck back together if I was declining to go any further. I confirmed I wanted my truck back and he said he could have it ready later in the day. When I got there i asked what they had done. it turns out they had only plugged in their scanner and printed out the report. The same type of report I had told them Autozone had done for free and that I had left for their convenience in my truck. I paid my $156 and asked to see the report. obviously it returned the exact same two error codes P0868 and P1757. Nothing more. It took them all but 3mn to start the engine, plug in the scanner, turn off the engine then plug the scanner into their computer and print out the report. So when I remembered that over the phone, the owner had claimed that if I wanted my truck back he would have to see to "put it back together" this was a huge red flag as to their honesty and straight forwardness. When I asked him in person why they did not do more diagnostics then simply running a scanner, when they knew I had already done so, he responded that he was not going to have his guys drop the transmission pan for $150. I would not have had a problem if he had been upfront and had explained that his diagnostics would be nothing more than plugging a scanner. i would have likely skipped that step and asked how much it would cost me to get an actual professional transmission diagnostic. When I got home from their shop, I was surprised to realize that my box with the parts and diagnostics report made by Autozone were no longer in my truck. Needless to say I will find someone else to work on my vehicle.

My husband and I take all of our vehicles here for service. My husband has special tires that…read moreneeded to be specially mounted and DriveCenter was able to do this work. We checked around and most places didn't have the equipment. I've had oil changes, AC fixes, special tires, and a crazy noise all diagnosed and fixed properly the first time here. 10/10 recommendation !

Thank you DriveCenter for getting me back on the road 10000/10 recommend. Best prices for tires &…read morespeedy service!

Very knowledgeable shop. We felt like prices were excellent for the work we had done on our 2016…read moreKia Soul.

Got my truck in quickly, gave me updates via phone call and had it fixed same day. Will go back to…read moreHarry and team again! Just moved to town, so glad I found them. 4.7 stars on Google I saw.

Listen I'm in Ocala for a travel assignment, my car started to cut off for no apparent reasons, my…read morehusband found this shop online for me based on reviews, I dropped my car off and they diagnosed the problem and had my car back to me in two days, it hasn't driven this good in forever! If your looking for a shop that offers great service quick turn around and a shop whose not trying to empty your bank account then give them a call!

Recently told higher paid employees to take a pay cut to stay on, or leave. Well they left... Now…read morethey are advertising that they are hiring. Your work will be done by unskilled kids. Once they are experienced, they will be gone. Ocala auto does not want to pay for skilled employees. Not a reputable business. Very bad to basically fire paid skilled workers for less skilled newbies. Stay away if you really want quality work from skilled technicians.

It was easy to make an appointment; John was able to answer all of our questions. They performed…read morereliable work at a fair price. They also did a complete inspection on our vehicle

Craig is absolutely horrible! Malibu for a noise in the front and check engine light they didn't…read morefix anything on my car and give me a bill for $1215! Our sales guide Don was great, but their service and customer service in the service department absolutely horrible

Wanted 175.00. to show up and diagnose for 1 hour, but if Diagnosis takes 5 minutes the extra time…read moredoes not go to repairs. Scammer warning! So just coming to rip me off? I don't think so. Try working for a living, scammer! Minus 5 stars.....5 piles of shit emogi

Scott was very helpful and did a good job. He returned my call very quickly. I'll be back for more…read moreservice.

They provided great repair service and response time for our 2 garage doors - and very courteous…read moreand friendly customer service

He helped change the battery on my car and I booked an appointment to get some additional work done…read moreon my car in a couple days. After driving a couple blocks after having that battery changed, a light on the dash that I had never seen before came on. So, I pulled back in to politely ask if it was possible that the battery cables were not tight or something and to look under the hood myself, even though I had been nothing but calm and polite, he got extremely defensive and rude but said nothing about cancelling or upcoming appointment (which he knew I was staying in the area an extra day for) The indicator light went off when I restarted the car and never came back on and after some research online, I believe that he hadn't done anything wrong connecting the battery but that having the battery disconnected caused a sensor glitch. When I returned for that appointment two days later he refused to work on my car claiming that I had gotten angry with him which up until that point was absolutely not the case! He had my phone number yet never called to cancel; so, it seems like a deliberate petty, vindictive attempt to waste my time when all I had done was politely ask a question. This is the most childish and unprofessional behaviour I have ever experienced from a mechanic! I recommend avoiding this place at all cost!

1sr repair on my jeep wrangler after 2 mechanics, 1 of them 3x, could not fix. Ammon took his time…read moreand went above and beyond in finding the problem, cause of it and fixed it. Give him the time he needs and you will neyhappy with the results. 2nd repair, transmission damage after a deer hit. He fixed it fast, shared other needed repairs but didn't pressure to do them and fixed what was necessary to get back in the road. Prices are fair and he has a customer for life with us!!!

Great service! Ammon is a very knowledgeable mechanic and is good with communication. I would…read morehighly recommend.