To be honest, I am completely shocked by all the negative reviews. My experience was nothing but…read moreperfection. As soon as my husband and I arrived we were pleasantly welcomed by Zabdi, one of the designers. She was extremely patient and understanding (as we had our 2 kids in tow) and spent time with us to help with our best choices for a new dining room set. She was informative, efficient and incredibly helpful. It's only been a few weeks and I've already contacted to schedule our delivery. This was exceptional from beginning to end, and I will highly recommend them! I must say that I also had to pop into their store in Chestnut Hill, and the designer there was also equally wonderful even though I told her I was already working with someone from another store.

Does not deserve a star. Extremely unprofessional and one of the worst places to buy furniture…read morefrom. Bought the leather reclining versa from here and the colors start peeling less than 6 months. been talking with them for the past 6 months and all I got was lousy service. Technician came to the house and applied a dye which made the problem worser. Technician assured that it will be taken care and when I called the store manager he promptly noted that the technician said its user issue. Do not have pets but the store manager kept asking me if pets damaged it. Overpriced for such crappy furniture, please save your money

We had such a wonderful experience with Jordan's Furniture, and especially want to give a HUGE…read moreshout-out to Kevin! He went above and beyond to help my grandparents during what has been a very emotional time for our family. We had to change our plans regarding a box spring, and Kevin handled everything with incredible patience, kindness, and understanding. His compassion made a stressful situation so much easier for my grandparents and our family. Thank you, Kevin, for treating them with such genuine care and respect. It truly meant more than you know!

We went to this location to enjoy the Odyssey. Why don't they let you select actual seats? If they…read morehad, we would have been roaming around spending money and checking out furniture, rather than waiting in a crazy line for 45 minutes. Not to mention that it was tax-free weekend - missed opportunity for them. While we waited in line, other people just walked in the door because they only had 1 person scanning tickets at a time. No one was watching the actual door. Then, when you go in, they forced you to sit in the middle of the row (and each row was looooooooooooong!), so we were in the smack middle of a row, and the rows are tight, so you can't easily move from that part of the row. We had to inconvenience 30+ people to get in-and-out of the rows, and people weren't nice about it. We got concessions and were told that there would be free refills, but then once you get into the theater, they said, actually concessions will close 15 minutes after the movie started. And the movie is 3 hours, but there is literally no way you could actually use the restroom during the show -- people would kill you if you had to walk in front of 30+ people, so I didn't even enjoy the concessions because I couldn't sip my drink. And exiting, they had one door open - safety hazard. I don't recommend seeing the movie in IMAX here. They're not prepared for the volume.

Diana is an unusually gifted and reliable professional. I had a number of battle-scarred antiques…read more She saw them on site, assessed what processes would achieve what, and provided a reasonable estimate. They have never looked better! She is a clear communicator, very very knowledgeable about furniture and what it's made of, and comes through every time re the forecasted time frame. Her work is right on par with much more highly priced professionals - and believe me, I've tried them so I should know. This one's a winner.

I cannot say enough about the Pink Pinecone! Diana is amazing. She works with you and takes time to…read morefigure out your vision for whatever piece you want refinished or changed. Her artistic ability and creativity is awe inspiring. She took an heirloom piece that was passed down from my mother in law and is very special to us and turned it into a family treasure! I never thought this piece would be able to be restored. Not only did she restore it, she made it look like something out of a catalog but was able to preserve its natural vintage beauty. I will be using the Pink Pine cone again. If you're looking for someone to help you either keep or redesign something special for you, look no further!

I don't say this lightly - I've had one of the absolute worst customer experiences of my life…read moredealing with MG+BW. Back at the end of summer last year (~August 2020) I placed an order with an associate at the Burlington location using a gift card that wouldn't go through online. She assured me that the order for a console table and several decorative boxes would go through simply and I would be contacted for shipping and delivery options. Months went by. MONTHS. During which time I called and emailed multiple times and showed up to the store on several different occasions. During a global pandemic, I might add. I was finally able to get the original associate to find the order (which she had forgotten to place several times and only put through after my fourth call) and see that the console table I had wanted wasn't actually available anymore (when I would have found out this information without going into the store one can only guess at). She found a 'replacement' and said that we would be all set... Fast forward to December 28th. Still nothing; neither package, nor call, nor email letting me know where my order was even after more phone calls to the store. At this point the manager of the store was sick of hearing my voice at the end of the call, which was fun for me as a customer. On December 28th I reached out to corporate customer service to explain how poor of an experience I had and see if I could get any help. I could go into far more detail here but anyone reading this gets the point - it's April 8th now and I STILL do not have my console table. The customer service person was able to get me the decorative boxes fairly quickly... and then that was followed by even more errors, miscommunications and a clear disregard for my 'small' order (of over $1,000, I might add). Word to the wise here; their prices are not worth the hassle nor the outcome. Once I get my furniture delivered (if ever) I will never be dealing with Mitchell Gold + Bob Williams again.

This review is not for particular burlington location. Just overall from big fan MG to HATE MG. I…read morepurchased couch set through Burlington location, i bought the protection plan for 5 years. i had MG Furnitures before. the quality went to hell compare to my old MG products. I put in order on August 2021, it delay few times due to pandemic and delivered on March 2022. couch only in my house for few weeks, my kids sit on it, i barely go to living room. the fabric pills a lot and looks like i have the couch over ten years. I called them to come and fix, they came and fix little and tell me it's normal to pill, just need to keep shaving it. NO WAY, i have old MG Furnitures, they do not pills. and I have RH products too, they are same performance upholstery materials, but not pill as much as MG new one i got. there was start with little stain on couch, don't know how, i try clean it with water my self and went to bigger stain spot, then i called for customer service on August 2022. they said it's over a year out warranty, i told them i ordered from August 2021, delivery on March 2022, they should start counting on march 2022 not august, they passed issue to Funiture Protection Company to deal with it because i bought the insurance plan. Then Funiture Protection Company said it's over 30 days of stain, they won't fix. When i bought the plan, Sales person only told me within five years, any stain, damage they will fix without questions. I have two kids, that's why i bought the insurance over a thousand for nothing and created frustration with communication back and forth for few months. They blamed on my not reading through details when signing the insurance plan. This is not the quality and service i expect to receive from over thousands big purchase from MG.

I regret purchasing a sectional from Arhaus. After a couple years of use I'd say that it is wildly…read moreoverpriced for what it is. If you do purchase from here, be very wary of deceptive 0% financing that they try to push on you.

When we arrived to look at couches, the sales person barely looked up. With no customers in the…read morestore, we assumed she might assist us. She did not. We continued our search and spoke to a more friendly sales person. She spent a few minutes with us, then went off with someone who had already purchased a large amount of items and handed us off to someone who had her first day. That gal stayed with us about five minutes, walked away, and when we approached her to purchase, she told us she had to go and get some information. Limited sincerity, commitment, and friendliness by all three employees. we also looked at some accessories to go along with the couch, but never had an opportunity to purchase them. After our third rejection from the employees, we left the store. It seems evident they care only for specific clientele, perhaps? Our willingness to succumb to their exorbitant prices made no difference to their commitment to customers. They each made it clear that they received commission on every purchase. They will never make commission on us.

I shop at the Burlington location. Over the last 5 years I have purchased many items from Boston…read moreInteriors , bedroom set, sofa, chairs, side tables, pictures. The staff at the Burlington location are great. Its one level of shopping, not overwhelming. The delivery staff have always been great also. They are very careful , everything is wrapped and protected. I would totally recommend shopping in Burlington!!

we were treated very nicely at the Hanover store. we purchased a small sectional 2 years ago. I had…read moreto order replacement cushions after less than one year and finally, my sectional looks about 20 years old. disappointed beyond belief.

This is a great little place for authentic, quirky antiques. It's in a beautiful part of Wakefield…read morenear the lake, so if you're touring main street, it's definitely worth a look.

You can't always count on it being open exactly by the posted hours, but if you're near downtown…read moreWakefield and it happens to be open, it's definitely worth your time to stop in. It's a small space but they use it well; there are knickknacks and cool antique pieces everywhere you look, and the owners are knowledgeable about what they sell and about the history of the town. This shop differs from other local antique shops in that it sells more small pieces and collectibles, rather than large pieces of expensive furniture and framed paintings. It's a much cozier and more welcoming feel than the showroom-style places nearby where you're scared to touch anything with a price tag on it. I collect vintage compacts and cosmetics and Un-Common Antiques has saved me a couple trips to Concord, as I can find the pieces I'm looking for here without the ridiculous markups and the long drive.

Very cute store with lots of interesting gift/decor items to look through. Definitely a cool place…read moreto shop for a unique gift!

I never expected to find such a beautiful store as I entered the front door. I could have spent…read moretwo hours looking at all the unique items for sale. I just moved to Nashua and this will be one of the first places I will bring my guests. The owners were lovely, and I urge everyone to visit--it is a fun and rewarding experience --with great buys!

The store is very depressing, when I walk in and get looked like I'm a thief although I am far from…read morethat. The employees have no human interaction skills almost like NPCs, especially the people who work up front. The prices are out of control, and it seems as the employees get the first shot on new items coming in, most prices seem as they are from eBay even though it is coming out of a thrift store

The workers here (esp the older demographic are so rude). When trying to exchange a pair of shoes…read morethat didn't fit my daughter, they told me I couldn't bc they were too dirty??? Maam, they are USED like 90% of everything else in this place? The rest of them just seem miserable and unhelpful when asking for prices for items that do not have tags. I don't have this experience at other locations.