This company's platform was used to create HOA account entries labeled 'Initial Balance' totaling…read more$6,481.73 on an account that showed $0.00 balance for over one year (five years total) of documented access. The entries appeared within hours of a pre-suit demand letter. The complete account history shows only four entries spanning two days. They are attempting to collect debt from 2007 and for time periods I didn't even own the home, which may surprise some to know that is in fact illegal. They also tampered with their own record books to inflate the total - which was $0.00 to justify harassment. They are a terrible company, but what do you really expect from people who spend their days telling other adults what they can and cannot do on their property.

Since purchasing my condo in 2022 I have dealt with two individuals who have been consistently…read morenegligent, incompetent, unresponsive, rude and condescending. This is the most unprofessional and unorganized property management group I have ever come across. I had an issue that should have been discovered and fixed proactively, result in damage to my property. It took almost a year to get ahold of someone to attempt to rectify the situation and now over 1 year later it still is not resolved. Additionally, this individual has been incredible rude and condescending throughout the entire process.

I've had a really poor experience with my lease so far. Pests like roaches and wasps, little to no…read morecommunication from the team (including maintenance requests going unanswered and unacknowledged for weeks), previous work crews leaving garbage behind and dropping nails in my parking space, loud construction sessions that start at 10pm and keep me up through midnight, and sometimes having my water shut off on me with no warning are just some of the things I am spending money to experience from this team. I've been leasing this unit for about eight months now, and each month gets more frustrating and disappointing.​

I am an out-of-state owner of six rental properties in Columbus. I found Kevin Coffey (and his…read moreteam) online and chose them after meeting with Kevin and two of his competitors. After almost 3 months of management, I found Kevin (and his team) to be very honest, forthcoming, and hardworking. I feel very fortunate to have chosen them. I trust their ability to properly manage my less-than-perfect tenants and protect my properties. Please feel free to contact me if you wish to find out more about my experience with them.

We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

Running my community into the ground. Unresponsive, unreliable, unfriendly. I would give 0 if it…read morewere an option.

From the owner: Associa Community Management Solutions is a community association and property management company…read morebased in Ohio.

This is a great company. My wife and I had a very bad experience with a previous property…read moremanagement company. Adam was very understanding and he personally made sure this experience was going to be much better for us. They communicated effectively with us during the entire process. They were diligent in making sure our property was rented in an acceptable timeframe and screened applicants very thoroughly. I really felt that they treated our home as their own. I am extermemly impressed with Adam, Miriam, and ASK Prperty Management Company.

I've been using ASK Property Management for about 6 months and have been extremely satisfied with…read moretheir service. Adam had my condo rented in days! His ongoing maintenance service has been great as well. I trust that my property is in good hands!

If I could rate this Management -20 I would The community…read more is abandoned conditions, several issues require immediate attention, the lack of competent oversight is deeply concerning especially given the lack of results despite our current assessment, This is why people say they don't want to live in HOA communities. :(

I now see why this company is only rated at 1.5 stars…read more.. I attempted to pay my bill by submitting an electronic check online for $500--twice the monthly amount--so I could cover both this month's and next month's HOA fees. Unfortunately, the payment was applied to the wrong account. (For reasons I still don't understand, my household is split into two accounts--one for yearly fees and one for monthly fees.) I immediately called and requested that the $500 be transferred from the yearly account to the monthly account. A ticket was created, but I now see that it has been marked as closed even though the funds were never moved. As a result, the money remains stuck in the yearly account, where it will not be applied for over two years. I called again today, and another request was submitted, but I have no confidence this will be addressed given what has already happened. In the meantime, I am being forced to make yet another payment out of pocket just to avoid late fees--despite already paying more than I owed. This is unacceptable. I need this issue resolved immediately by transferring the $500 into the correct account so it can be applied as intended.

The saying goes...You get what you pay for! There's no such…read morething as perfect. There's no such thing as someone's else's clean. Whether it's a hotel room, or your new apartment. Perfect is what you make it, as to clean is what you choose to put your own hands and elbows to do, making it your own standards. Our son is all moved in! And might I say we've gotten perfection, y'all as well as clean. His apartment is......Ahhmazzing! Upon moving in sink was stopped up and boiler was needing replaced as hot water wasn't working entirely hot. I add in these details not to complain but to show the urgency and care of this property management as to how they were on their toes and not relaxing to satisfy their tenant. A work order was put in that next day, and maintenance came instantaneously that day. The next day a brand new boiler was brought in and installed. We've got hot water, folks! Sink is fixed as well. I've lived ten years in an apartment and I've never had my maintenance request answered and fixed with such dedication and urgency. Where they do that at? VENICE PROPERTIES! Anna at Venice properties ensured that my son's apartment was more than habitable. Anna made sure that whatever issues may arise that he follow steps and assured our son, her tenant that they would be taken care of the first day upon arrival when meeting for the first time in person. And I will say that it's only been one and a half days and "High Honour" is what we've been shown and trust is what has been gained. No frills here. Just a property manager who lives up to her word since speaking with her 5 months ago, with a stupendous maintenance team. My son loves his new "digs" as does his parents. Let's not forget the welcome gifts which were a touch of even more awesomeness! Next up for 2027 two bedroom with Venice Properties One more thing....Everyone needs a property manager who's responsive, kind, and truly caring, and dedicated to improving others quality of living up under her as, Anna @ Venice Properties is. Again, I can't thank her enough. Thank You! Move in date August 15, 2026.

The saying goes......You get what you pay for! There's no…read moresuch thing as perfect. There's no such thing as someone's else's clean. Whether it's a hotel room, or your new apartment. Perfect is what you make it, as to clean is what you choose to put your own hands and elbows to do, making it your own standards. Our son is all moved in! And might I say we've gotten perfection, y'all as well as clean. His apartment is......Ahhmazzing! Upon moving in sink was stopped up and boiler was needing replaced as hot water wasn't working entirely hot. I add in these details not to complain but to show the urgency and care of this property management as to how they were on their toes and not relaxing to satisfy their tenant. A work order was put in that next day, and maintenance came instantaneously that day. The next day a brand new boiler was brought in and installed. We've got hot water, folks! Sink is fixed as well. I've lived ten years in an apartment and I've never had my maintenance request answered and fixed with such dedication and urgency. Where they do that at? VENICE PROPERTIES! Anna at Venice properties ensured that my son's apartment was more than habitable. Anna made sure that whatever issues may arise that he follow steps and assured our son, her tenant that they would be taken care of the first day upon arrival when meeting for the first time in person. And I will say that it's only been one and a half days and "High Honour" is what we've been shown and trust is what has been gained. No frills here. Just a property manager who lives up to her word since speaking with her 5 months ago, with a stupendous maintenance team. My son loves his new "digs" as does his parents. Let's not forget the welcome gifts which were a touch of even more awesomeness! Next up for 2027 two bedroom with Venice Properties One more thing....Everyone needs a property manager who's responsive, kind, and truly caring, and dedicated to improving others quality of living up under her as, Anna @ Venice Properties is. Again, I can't thank her enough. Thank You! Move in date August 15, 2026.

My boyfriend and I rented with Columbus Realty source from July 2022 to June 2024. Our service…read morerequests were always promptly addressed and we had no issues with communication! We cleaned our place thoroughly after move out and got our entire security deposit back!

I've had a great experience with an employee named Brittany. She was very helpful and explained…read moreeverything thoroughly. I'll definitely do business there again.

I have done business with PCF Resources for some time now and they have performed solidly. They do…read morea great job of staying on top of the property in all regards. When they first met me they came to my home to see the property first hand and understand what they had to work with. They took care of preparing the property for the market with cleaning and repairs. They listed and showed the property, and vetted the applicants quite thoroughly. They even rejected ta few applicants because they could not pass the background check. This is reassuring since it lets you know they are carefully evaluating whoever applies. If something needs fixing or the tenants are late with payment they respond quickly. On a few occasions they made repairs that were inexpensive. They are efficient at contacting me via email or phone when we need to talk about something. Their fee schedule is very competitive as well. I would recommend PCF Resources to anybody.

Just paid someone $140 to come dig up yellow grass areas in front yard. He found 2 huge pieces of…read moreconcrete, 2' x 2' x 7" deep Each. Also dug up a boulder. Horrific job of prepping ground for sod. Before they laid sod back in fall of 2022, my husband spent almost a week digging up big rocks, concrete, etc. to prep after the crew graded and prepped it. These concrete pieces only down in ground 4" below grade. Epcon's answer to everything is: this is how we do all our communities", or, "We've used these contractors for Years." It doesn't make it right just because you've used them for a long time. Take some pride in who you hire and how their jobs are performed. If I owned Epcon, I'd be totally embarrassed and ashamed at what you pull on all of the residents here. Also absolutely terrible lack of correspondence for EVERYTHING! I am in Courtyards at Carr Farms in Hilliard, OH.

Horrible. Poorly constructed homes. And don't expect any warranty issues to be repaired in any…read moretimely manner. We've been in our place more than two years and are still waiting for things to be accomplished. And that two year timeframe they've had six different managers in charge of warranty. I think that's pretty telling about how things get accomplished. No one will stay in that job because it's too overwhelming with all the repairs that need to be made and never accomplished. I'd give zero stars if that were an option.