This is the second time I have visited this store and the second time they have saved me money…read more Honesty is apparently one of their policies and they were quick and honest. First time they did not even charge me and told me that I did not need what another place told me I needed. Second time they did a front end alignment and fixed a secondary problem when they did. I will continue to use them.

have used them multiple times. lately they put you on hold before you can say a word and today over…read more15 mins and I called back and they did it again....... good experience...... NO time wasted?? a bunch

On a recommendation, I took my 2024 Subaru Ascent here to take a drywall screw out of a tire. You…read morelive in these new, booming neighborhoods, you can expect construction debris anywhere. So they are great to deal with, front-of-house and back-of-house (to use restaurant lingo). They greet everyone cheerfully, and they do fantastic work. Granted, my 'job' was among the easiest for a shop like this. But they took my spare off, locked it beneath the vehicle, and had the newly-repaired tire installed with the exact PSI. Rave reviews.

Out of the three locations I have dealt with, this is the only negative experience I have had with…read moreGerald's. The first time they held on to my wheel all day and forgot to place an order for the tire and when I called them they remembered but said it was too late in the day so I had to go get it back from them and just went to the Rivers Ave. location and they helped me out right away. I just decided to give them another chance and have been placed on hold twice until the call was redirected and was hung up on without speaking to anyone. I have had nothing but great experiences with the other locations and maybe I'm just unlucky but the customer service at this location is pathetic, in my opinion.

Nothing but amazing service today! Came rolling in on my spare tire close to closing time…read more Had my tire fixed and back on in no time. Great attitudes, great experience. The two women, Jessica and Cassidy, were spot on. Thank you so much. I'll be back anytime I need help.

Rip off everything is overpriced. They are very slow wi service. The warranties are BS.read more

Not even three weeks ago I went in knowing I needed two tires and some front work done. They said…read morethat's fine they just had to order the tires. Asked if they needed to look at my vehicle to see what else was needed because I know I was gonna need an alignment too. They said no to just come back the next day. Went in and was told I needed to come back the next day as they needed to order more parts but still put my tires on without an alignment. A little over $1600 and two whole days wasted. Yesterday I was driving home from work when one of my brand new $173 tire blew. I took it back to the shop being as it hadn't even been 30 days. I got told that bad things happen and that there was no warranty for the tires I got. If I wanted a new one I would have to buy yet another tire. Years of business down the drain but with the new management the whole company has gone under. Wouldn't even recommend this 'repair' shop to my worst enemy

Great prices and trustworthy staff. We can usually have work done the same day. Wish they were open…read moreon Saturdays

They are awesome! Honest and will make sure the job is done right! They've worked on both cars and…read morevery happy with the work.

Very honest business. I ordered tires that they said i didn't need all of them. Inspected…read moreeverything, and gave me a better pricing. Super fast and kind people. They've gained a loyal customer.

Every single person here was so friendly and helpful. I had to get my car towed here in the middle…read moreof the night and came back in the morning, it didn't take long at all!! I was so surprised by the fast service, so much better than the previous ownership. Again everyone was super friendly, definitely recommend this place!!

DO NOT GO HERE. THEY'RE DISHONEST!…read more I will NEVER visit this shop again. I bought a tire here about a month ago. Today, I brought that tire back because it had a nail in it and needed to be repaired. The technician patched the nail hole, but while working on my tire, HE BLEW A HOLE IN A COMPLETELY DIFFERENT PART OF THE TIRE! Then they made ME PAY FOR ANOTHER TIRE because of damage that happened to my tire while it was in THEIR SHOP! DO NOT GO HERE. THEY LOST MY BUSINESS PERMANENTLY. UPDATE: It somehow got worse. After I had already PAID for the replacement tire and walked outside to get into my car, the manager came outside behind me calling my name. I ignored him because, at that point, I had already paid for the tire and was leaving. He followed me outside, walked up to me and said, "I saw your negative review." He then got in my face, became aggressive with me, and called me an "old bad man" because I was ignoring him. Yes, at that point I cursed him out. He then told me that if I hadn't had a "bad attitude," he MAY have helped me. Helped me HOW? I HAD ALREADY PAID FOR THE TIRE AND WAS GETTING INTO MY CAR! If he intended to resolve the situation, why did he wait until AFTER I had paid and was leaving, and AFTER he had seen my negative review, to approach me? I do not know this manager's name, but I will be contacting ownership about his behavior. A manager following an upset customer outside after the transaction is over, telling the customer he saw his negative review, getting in his face, insulting him, and then claiming he might have helped him if he had a better attitude is completely unacceptable. And here's the final part that really got me: I specifically asked them to check the pressure in ALL FOUR of my tires before I left. I drove away with my tire pressures at: 40 PSI -- 31 PSI -- 32 PSI -- 31 PSI The tire at 40 PSI was the NEW tire they had just installed. My vehicle's tires are not supposed to be inflated over 36 PSI. So after I specifically asked them to check all four tires, they let me leave with one tire at 40 PSI and the other three at 31-32 PSI. This entire experience--from damaging my tire, making me pay for the replacement, the manager confronting me outside after seeing my negative review, and then sending me away with uneven tire pressures--was completely unacceptable. I will NEVER spend another dollar at this business, and I will be contacting ownership.

This company in Summerville South Carolina changed my tires and stripped EVERY SINGLE lug nut. When…read morethey were confronted about it, they refused to own up to their mistakes. DO NOT deal with this company, especially if you have your own trucking company like I do.

From the owner: Service Driven Gcr…read moreTire Centers Are Complete Tire Products Stores Located All Over North America. There Are As Many As Two Hundred Locations In The United States And Canada All Strategically Placed To Provide Products And Services Wherever Our Customers Need Them. We Have Commercial Locations, Retail Stores, Tire Recapping Facilities, And A Wheel Manufacturing Plant. We Offer A Large Variety Of Products From The World'S Leading Manufacturers Including Bridgestone, Firestone, Dayton, And Many Others As Well. Our Inventories Include Passenger, Light, Medium, Large Trucks, Forestry, Heavy Equipment, Off Road, Earthmover Tires, Farm Tires, Rubber Tracks And Wheels.

My tire went pop and blew at the light right by Walmart. Not my normal auto car shop but it was…read moreclosest and I was desperate. The folks at the cashier desk are, well, cashiers. They don't know much at all about tires. They can't even read all the details off the screen. We had three different people try to help us, and we got three different answers on what they had. I finally settled on an option and they said it would have to be picked up the next day. We spend some time parking it closer to the building too, cause there is no way they can get to it today. I go home. Then they call, only 3 hours later and it's ready. If I had known that might happen I'd have hung around that side of town. At checkout, it takes her nearly half an hour to figure out how to ring it all up. I swear they have a dot matrix printer in the mix. I think she included some warranty service I didn't even want but you can't tell what is what on the receipt. Also, no alignment service available. I'm not sure if they balanced the tires properly either, so I had that done at my normal tire shop afterwards. Don't buy tires here. Tow it elsewhere!

Traci James and Keith all need to be fired. As a manager making my associate do there job and…read moresatisfaction of a guest is what you should be doing. They wouldn't sell me tires because I had after market rims on I told them I signed a waiver that allows them to work on it. I just need my tires done. They didn't know how to change the tires on them the manager said. These are common after market rims and they deserve to be fired if they cannot do there job. One manager got the other manager cause they didn't want me to hear my complain. I left a formal complaint and I feel targeted because of my age

My husband went here because my dads bmw auto sensor went off letting us know that our front driver…read moretire was leaking They charged us and didn't even fix the tire. We drove to Virginia for family event with a nail in our tire. I go to Gerald's now even though this place is in walking distance

I visited Honest-1 to have two nails pulled from my tire and have the tire patched. Somehow, the…read morenails did not puncture the tire so patching wasn't necessary and this is why the tire pressure light never came on. In spite of this, the manager told the guy at the front desk to charge me for patching the tire. I paid more than I ever paid not to patch my tire than I ever paid before. That doesn't seem very honest to me, so I will not be returning.