They've cut my long locks and style like true pros. Honestly, I also have liked spending time there…read moretoo - very personable staff and ownership. Check it out!

Good luck trying to book with them. I reached out and someone said they had availability to do a…read moresimple cut and some highlights for me next week. Yay! This has never taken longer than 2 hours at any other salon. After going back and forth because she told me she had availability and my availability is pretty flexible, Arlene decides that nobody has the time to help me. Excellent (sarcasm) client service. ‍

If you're scrolling through these reviews in hopes for an answer to "should I get my hair done…read morehere?", look no further. Take my review as your answer. The answer is YES, YOU SHOULD! My hair was in desperate need of a cut and color. It was long, drier than the Sahara, three different types of brown and overall a hot mess. I was desperate for someone, anyone, to save me from the nightmare that my hair had become. My prayers were answered from the hair gods in the form of the lovely and talented Michelle. She is absolutely PHENOMENAL! Her passion for hair shows in the quality of her work. Not only is she sweet and friendly but professional with outstanding attention to detail. She takes the time to listen to your hair dreams and makes them as much of a reality as possible. She's brutally honest, so if your hair isn't capable of achieving a certain color she is quick to tell you, and even quicker to offer beautiful suggestions that will NOT DISAPPOINT. She even pointed out a bald spot near my ear that I did not even know existed and advised me to look out for it in case it needed medical attention. How many other stylists have seen my hair over the years and have failed to mention that to me?! That alone shows that she truly cares for each customer and their happiness. I came to her with the dream of having a lovely blonde balayage and left with exactly that. She even hooked me up with a free hair cut and deep conditioning treatment that left my hair as soft as a fluffy cloud. I'll let the pictures speak for themselves. And I'll definitely be returning for all of my hair needs!!

I just wanted touch up on my highlights, and ended up with damaged orange hair that I can not run…read moremy fingers through. No conditioner or hair treatment has been successful in aiding the damage. I literally had to cut my hair into a pixie cut and the remaining parts that still have dye become rats nest after I shower.

Absolutely recommend Valerie!!!! My daughter loves her haircut/style!…read more Not only did she give my daughter the exact length and hairstyle that she asked for, she was sweet and friendly! If you're looking for an awesome hairstyle in San Pedro, this is definitely the place to go!!! Not only was Valerie very sweet but the whole staff and clients were very kind and complimentary!

I was referred to Melinda and I am so happy I was. Melinda cut my hair exactly how I wanted. She is…read morevery sweet and has a great vibe. She asks a lot of questions and takes her time with the consultation. I went in for whispy layers and a softened v cut and she did it exactly like the picture I showed her. She has a lot of experience and is amazing at her craft. The salon is very upbeat and welcoming.

Great place !! Definitely worth trying out…read more Very comfortable vibe and atmosphere You won't be disappointed!!!

I have been a client for several years and have always been extremely satisfied with my hair color…read moreand style. Vanessa took her time to get to know me and what was important during my initial consultation, and at each visit confirms my goals for that day. The overall experience at Subterranean Hair is second to none.

1 star because I can't leave a zero. Worst company to come across in all my years in customer…read moreservice. I scheduled an appointment for a hair cut and then inquired about coloring my hair, I was sent a text to come in for a consultation and made the appointment. When I came to the consultation and spoke with the stylist, everything was spoke about appropriately but then when I was leaving the receptionist advised that I had to pay $35 fee just for a consultation and did not disclose this until after the consultation. I even had text messages in writing that there was no fee mentioned for this consultation that I was asked to come in for. The owner was not responsive to speak with me directly and brushed me off. I cancelled my hair cut appointment and made another one with another salon. If you schedule a client for a consultation it should be disclosed that there is a fee up front. And for the amount you charge for a hair cut there should be better customer service provided to clients paying that amount you are asking for. I been in customer service for well over 30 years that no company should be disrespectful with their clientele. You're located in a small strip mall that is unrecognizable to the general public so do better at customer service to get more business transactions!

Gaby styled my hair for my civil ceremony last December and I absolutely felt so glamorous and put…read moretogether. She helped me put on my bird cage veil too. It was exactly what I wanted and it held all day. Thank you!

not only Sofìe is the nicest person, the most caring and genuinely kind, but also works magic on my…read morehair. she takes the time to assess what would look good on you, without ever rushing. I enjoy my time with her wholeheartedly and my hair stays in place for over 5 days! highly recommended

Took my 10 year old little girl and Sofie was so sweet and patient with her. My daughter loved her…read morecut and can't wait to go back!

Bad service for first time!! HAIRSTYLIST BREAUNNA ! So I came in to get a haircut service done I…read morewas told it's 65 for the cut and was charged 75 after I had to recheck my messages' and then to top it off she breaunna DOES NOT know how to brush hair at all !! She first washed my hair at wash bowl sat me down towel dried my hair ok cool ' and then just starts brushing my whole hair Straight from the top pulling And breaking my hair down! I mentioned to her she was being rough and tried to be gentle but ended back with the same tension and breaking my Hair all the way from my roots .. I'm ver sad also she used absolutely no hair products for after wash like I know All hair stylist that do and definitely at some type of heat protection in your hair well NOT HERE ' I was completely sadden because of how nice the salon was but the service was bad very bad for a first timer ... look like she was having a bad and that sucks why work and look like that!! I had a headache for a while after leaving there no joke was pretty sad knowing how much good stuff I heard from that salon but not that stylist !! Me personally coming from good hair stylist im Vegas all the salons I've been too are very sweet gentle try to have a conversation with you and she was just like upset had mad face' also every salons uses hair products on a customers hair for brushing out or blowouts or some heat protection but her nothing did she use. But at the end after curling my hair for waves only added hair spray for the waves... so whatever i just wanted to pay for my hair cut and leave so I did and will not be coming back again sad to say ... and I love a nice hair trip at the salon we all women do . Poor girl! I did message back the salon page wher I was told it's 65 for a women's hair cut for wash n style and haven't got no reply ... the poor girl definitely have bad service. I was very very shook at this whole hair cut situation. Breaunna girl your not it sit back down behind the desk answering the phone being an assistant. Not breaking hair more no fixing headaches with all that pressure on a customers head. Sucks I can't get my color done here also ... good luck to any other future clients . Hair pic/::: results after brushing hair worse then this so many hairs sticking up frm her breaking it & brushing wet hair from the top. no products, nothing just heat & breakage with brushing

Absolutely impolite! Daisy posted on Instagram that she was looking for a hair model for a small…read morefee. I inquired about it and she responded asking for a picture of my hair. I sent the picture and after that I followed up and no response. Followed up once more the DAY BEFORE the appointment and NO RESPONSE! So unprofessional and discourteous!!! I'm very disappointed!

This was my first ever hair color and it was a very big transformation since I basically wanted to…read morego blonde from natural thick black hair. I'm so so glad I went to Nikki to get it done! Thank you Nikki and Joe for working on me for 5-6 hours to get this done. Honestly, I almost feel bad because Nikki would explain to me the process in detail and I would be clueless and just nodding my head since this was my first time and I got no clue about being blonde along with the technical terms included in the process of doing it. She knew this and changed her way of explaining so that I could understand it better. Haha. Things I learned was 1 close my eyes when they're rinsing off the bleach, 2 also close my eyes when I'm on the dryer with the bleach and 3 take all the stretch breaks that's offered. There's always a first time for everyone. The results were amazing!! I was nervous, scared and excited because it was a big change but also I didn't know if the color was gonna match me. She assured me that it would look great and it takes a lot to say something like that because that just meant that she knew what she was doing and it was true. Experience was great! She also fixed my chunky haircut and made it more streamlined which ultimately shaped it up to look amazing. We also did a trial run of curls to see how long it would hold if I decided to get it done a day before my nurse graduation this month. Not to mention they're so eager to help out with your progress shots too. Thank you so much!! Will definitely be back in the future. :)

A garden themed boutique hair studio located in a small plaza of Torrance. Upbeat music played…read morelightly in the background and a cool vibe environment. The staff is friendly, fast and efficient with their services. They take care of their customers and really care about their craft. I always am a satisfied customer and my haircut shows it. One of the best salons around and I highly recommend them.

Jessica totally hooked it up. Took me from a brassy orange mess to a steely grey color and gave me…read morea textured bob that I love. She took her time to make sure to give me what I wanted without damaging my hair and it was cool to hang out with the staff. They are very friendly and welcoming and I felt like I've been coming here for a while by the end of the day even though it was my first visit. Thanks so much, I'll be back :)

After arriving here from Australia, my daughter-in-law recommended this hair salon and I'm so glad…read moreshe did. Today I had the best result I've probably ever had. I didn't have to come home and restyle it or put product in it to make it look like the photo that I had on my phone. Dani was amazing And I walked out of the Salon and my hair looking exactly like the photo plus it felt so good. I would definitely recommend this salon to everyone. Thank you Dani Deborah

Extremely Disappointed - Unprofessional and Rude Behavior…read more I truly thought I had found the perfect hairstylist after seeing Michelle's work online--it looked great, and I felt confident trusting her to help me find a look that suited me. Unfortunately, my experience was the complete opposite. I came prepared with a few inspiration photos and expected a collaborative conversation, especially since she claimed to help clients find the right style. Instead, Michelle was incredibly rude and dismissive. She told me she "deals with people like me all the time" and said she felt unsafe--simply because I asked a few questions. She spoke down to me, saying she didn't have time to "educate" me, even though I thought that was part of her job as a professional stylist. She labeled my questions as a "consultation" and implied I was wasting her time, despite me trying to be respectful and clear about needing help. I left feeling shocked, disrespected, and honestly hurt. I felt like she had no intention of helping--just collecting an $80 deposit before treating me poorly. This was a deeply upsetting experience. I would not recommend Michelle to anyone looking for a stylist who is patient, kind, or professional.

No Offense to the owner but this review is about Michelle Zabatta. She was recommended by a friend…read morebecause I was looking for a change in extensions from Weft to something less heavy. So I found Locket Extensions. During our consultation since super nice and sweet. The day of the install came and I loved the way my hair looked at the salon. Once I got home I noticed the top of my head was much fuller than the bottom and asked her if she could move some around. She said fine and scheduled an appt. She cancelled on my 3 times claiming she was having mental health issues. I told her I completely understood. I wanted to fix my hair before my trip to Hawaii. She finally fixed it. When it came time for my first MOVE UP I sat in her chair and as she started going THRU MY HAIR. After a couple of rows she began to complain that I wasn't take care of my extensions. She was like these are so bad that this isn't a MOVE UP this is a complete install. I was like what are you talking about. She then went to blame me for ruining my hair on my vacation. She said" I saw your photos you were all in the water wetting your hair". I was first of all I always avoid wetting my hair in pools or beaches as much as I can. And second of all if I wanted to wet my hair I could. Wetting your hair shouldn't affect the placement. I've been wearing extensions for many years longer than she had been installing extensions. So I know how to take care of them and how to take care of my investment because extensions are not cheap. Besides I go on a lot of vacations and never had a problem with my hair. The way Michelle went of on my that day was on called for. I was completely confused. She talked to my a child I front of the other stylist and their clients. As she did my move up she was doing hard and hurting my head because she was pulling on it. Like I said I have been extensions for years at TEN TEN salon on Wiltshire. So I know it should hurt this much. I asked her please be more gentle. She went on to blame like me. u didn't take care of your hair. She was being aggressive and just simply rude. I felt like I was I. high school. I wish maybe the owner would have stepped in and told her she was being out of line. I was embarrassed and humiliated. I paid for the move up and didn't stay for my root touch up. The whole time she was bitching at me I was already texting a friend to do my roots because there was no way I was allowing her do any more services on me. I paid for the move up and left About 8 hours later she begins sending messages like you only paid for a move up. What I did was a complete install. You either pay me or I'm reporting you to the Sheriffs. I found someone in Los Alamitos. Little did I know she was the founder of Locket Extension. She was so professional . She was appalled at my install. She called her hair stylist over to come and see my extensions. The pics I'm sharing are the ones she took. She told me this install was completely wrong. Click and zoom in on the pictures. About 2 months later I see Michelle at Target San Pedro. And of course causing some drama with poor lil young cashier. She made a whole scene in front of Target called his manger in front of everyone. She was so loud and arrogant. I guess that's just the way she is. Someone in line even told her to stop already and that she was I the wrong and not the cashier. If you love drama then I recommend Michelle Zabata