I hired the company to remodel my main bathroom. They did a great job and had quite a few good suggestions during the planning process. I would strongly recommend them to anyone looking for a good contractor that will not rip you off or try to add a bunch of extras on the estimate or bill. Even had a spot that needed touch up and it was done without delay. read more

The work was great. The communication was the worst ever. One of their contractors put two hammer through holes in the room next to the remodeled bathroom and didn't tell us. The VERY next day the same guy put his knee into our hallway wall and didn't tell anyone. The owner never returned our calls. Mitch the foreman refuses to say "I'm sorry" and will just hmm and haw and say "this happens, we'll make it right." The could care less they are unprofessional and causing more damage to the house then was before they started. Mitch also measured a bathroom floor wrong (it is a rectangle) and they shorted our tile order so a three day job went to two weeks. The wife of the owner starts texting my wife about a check question and is rude. Just the worst, one of those situations where as soon as they started working I wish I could have gone with another company. read more

Tony did a great job on the back splash tiles. Both Scott and Tony kept the dust down to the immediate work areas. read more

Creative Building and Remodeling - General Contractors Near Me - Warren, Michigan

Luckily the end result turned out ok. On the downside, salesman Todd does not return calls and installer Scott did not respect me or my home. Everyone else I dealt with was ok. read more

I saw their add in a local paper and decided to call and inquire about a full bathroom and partial kitchen remodel. A woman answered the phone and said that I needed to speak with someone by the name of Mitch and that he wouldn't be in until that following Thursday. She took down my info and said he would give me a call to schedule an estimate. Well, Thursday came and went and I never heard from Mitch. I called again and left a voicemail... you guessed it, no one returned my call. I guess they're not interested in any new business. After reading some of these reviews, seems like they did me a favor. read more

I was going to call for a full bathroom and kitchen remodel but owner seems like a headache to deal with. I'll keep looking. Remodeling is stressful enough already. read more

I hired Creative Building & Remolding to completely redo my master bathroom. During the installation their contractor assured my husband and me on separate occasions that the floor would be level. He never said we had foundation issues. When the bathroom was completed the floor and toilet were NOT level. We reported it to the owner and sent him pictures. The owner said it would require extra work and expense; the installer NEVER said this. The owner did not offer any remedy until I filed a complaint with the BBB; even then he would not guarantee it would be level. At binding arbitration the owner admitted the work was not within industry standard.I promised to UPDATE my online reviews, but he rescinded his offer when I refused to REMOVE my online reviews. He lost binding arbitration, at which time the owner said his work with the below industry standards and he refuses to abide by the contract HE signed which changed his BBB review to NR. Luckily the Judge agreed with the Arbitrator, the business had to refund me a large percent of the contract price. read more

Call to get a quote on a full remodel of our kitchen and was told that they do not service Detroit or Wayne County residents. If you look at the company's web site they do work in Gross Point which is located in Wayne County. My our home is in Detroit (East English Village) one block over from Gross Point. If you don't want to deal with Detroit residents just say that don't lie. read more

Very happy with my new bathroom! Jay and Tony did a great job. The tile work is perfect. Everything was done professionally and with little impact to my days. I would work with them again and recommend them to anyone, small or big jobs. I would read through the google page reviews or Angie's List to get a more accurate depiction of their work. This yelp rating doesn't do them justice. read more

Creative Building was recommended to me by a colleague so I stopped in to their showroom around 11:30 am on August 20 to speak to someone about remodeling one of my bathrooms. A woman came out of the back room to greet me and I said I would like to speak to someone about a bathroom remodel. She said the bathroom display was upstairs and I should go up there to look around and someone would be up to assist me in a minute. I wandered around alone in the display area for 25 minutes and nobody came to assist me. I then went back downstairs and wandered around for another minute or two. I could hear the employees talking and laughing in the back room. I then left this business thinking that if this is the caliber of service extended to customers when attempting to get the job what would it be like if I gave them the contract? They must have enough business that they can afford to ignore new customers. I have since signed a contract with another firm for $16,800 to remodel the bathroom. read more

We had a kitchen cabinet refacing job done by Scott Nottingham from Creative Building and Remodeling. Scott did an amazing job! He put in full days and was very detailed. He came in on Monday and was finished Friday. The cabinet refacing was worth every penny. read more

Had Creative comeback and remodel our fireplace after they did an awesome job on our kitchen. Great job and fast professional service

I had my kitchen remodeled by Creative Building. My kitchen was out dated and needed help. Todd was our salesman, who was knowledgeable and professional. Mike the worker who resurfaced my cabinets was amazing. He was fast and accurate in all he did. He was very professional and knew exactly what he was doing. He kept all his tools in order and was very respectful to me and my husband. He was neat and clean. He cleaned up everything before he left and let me know when he would be back and what was next. I would recommend this company, as "job well done". Mike Nottingham is a definite asset to Creative Building and his work ethic shows in his work. Thank you creative Building and kudos to Mike! read more

Worse service ever. Called and scheduled someone to come on for an estimation and they never showed up.

Super happy with my bathroom remodel. The guy this company contracted was amazing. He was very helpful and professional. He did more work than what was expected of him as he put one coat of paint on the walls and painted the ceiling for me, this was supposed to be my responsibility. He was also able to communicate with me whenever a problem arose and was solution focused to make it all work. Won't lie, it took awhile and was expensive but worth it. My bathroom is beautiful! read more

We are extremely happy with the work Creative Building did on our master bathroom remodeling project. We were assigned two highly talented craftsman, Eric and Rich, who turned a 1970's bathroom into a real feature of our home. High quality and attention to detail reflected in their work and their desire to exceed our expectations are why we will be calling on them in the future. Thanks to Eric, Rich, Todd, and Mitch for a great job! read more

Our kitchen and bathroom remodel looks great, Scott was very professional and paid attention to detail. I would highly recommend Creative Building and Remodeling. read more

Just had them come out and service a minor issue that was caused by the temperature changes. They were out two days after I called and took care of the issue no problem. They know what they are doing and have great customer service! Thanks again. read more

I had the worst customer service experience with Creative Remodeling. 2 month ago, I made an initial appointment at 3:30 pm, but the sales & design person never showed up and had to call the office back. The female reprehensive didn't know where he was, and finally she called me back, saying the sales person couldn't make it. I made the appointment 3:30 pm a week later, but he didn't show up again. He never called me why he didn't come to the appointment, either. I had to call the office again!! The sales & design person called me this time that he can come to 5:00 pm on the same day. When I came bake home at 5:00 pm, he parked his car in front of the garage where I cannot access to. I waited for 5 minutes, but he was still doing something in the car and never moved. He was so rude and impolite. He never apologized not to show 2 appointments. After measuring the kitchen, he asked me when I can come to his showroom. Next Saturday appointments were all booked, so he promised me to email me the estimates and information. Guess what? NEVER HAPPENED!!! Unfortunately, I threw his business card, and don't remember his name. But he is the one who goes to each house as a designer. I am glad that I don't use this company. It will be miserable. read more

the office(laurie) and sales staff(todd) were very helpful and courteous with all our questions.jerry,the owner, came to take measurements and the fitment was spot on.scott and mandy were the installers and I can't say enough about those two.scott has 30yrs experience and he's simply a perfectionist ! mandy also did all the paintwork and everything had to be just right as if it were her kitchen ! they cleaned up and when here were friendly and courteous.scott and mandy transformed our kitchen.! thanks to you both and to the entire creative staff for making our dream come true! we recommend creative highly ! thanks again ! read more

I spoke with a man there who was to have someone call me to schedule a free estimate & never heard back, that was months ago. After reading the reviews, guess I was saved! read more

It's difficult to rate a company that cannot remember to show up for a design appointment. Initial appointment in our home went well. Second appointment in the store was somewhat surprising as the quote was quite low. Third appointment to finalize design and discuss materials, oh, our salesman forgot to show up! We waited in the shop for 20 minutes before leaving. No one else seemed aware of his schedule, nor did they appear to care. Gave up an hour of our precious Saturday and skipped one of our kid's sporting events. He called from the golf course later in the day to apologize. Unprofessional. read more

Company is horrible. Poor service, out to get you attitude as soon as they took our money. Be careful and READ & EDIT their contract. After 3 days there is no way to get your money back no matter how Awful their service or how big their delays and excuses. Everything favored Creative and nothing protected the customer. Don't want to believe there are companies out there that operate like Creative, but unfortunately there are! Stay Away !!! read more

After reading positive reviews on this company, I hired them for a kitchen remodel. The contractors Mike & Dave were always on time, worked extremely hard and cleaned up every day. They were pleasant, asked the right questions and suggested changes to the original plan. After a couple of days, I was comfortable leaving them alone in my home. Once it was time for the backsplash, I was not happy with the contractor they sent in. One phone call to the owner, Jerry, remedied my concerns. 2 days later a different tile man, Tony, came and finished the job perfectly. My beautiful kitchen has exceeded my expectations and the continued communication and expertise of this company is second to none. Do not hesitate to hire this company. I will be bringing them back to remodel my bathrooms. read more

I hired Creative Building & Remodeling to build new kitchen cabinets and reface existing cabinets and I have mixed reviews of the company. First and foremost, I am extremely pleased with the service provided by the installer Scott Nottingham! He did an amazing job! He was very professional, timely and provided great customer service. The cabinets are leveled properly, crown molding looks great, cabinet doors are "butted" properly and I appreciate how well he polished the cabinets and cleaned up the kitchen when the job was complete and the overall craftmanship of the cabinets is great! Unfortunately, my opinion of the overall company is not so great. I was not informed that the job would take nearly 6 weeks to complete nor was I provided a list in advance of who the contractors were, what service they would be providing and a schedule of when they would arrive so I could manage my time and/or ensure someone from my family would be available to let them in while the work was being performed. During the tear out, my microwave door was dented (after 2 emails I sent to Lorrie, I am still waiting for Jerry/Todd to come by to take a look at it so they can order me a new door.) The drywall contractor did not properly mud and sand the new wall they installed or the ceiling where the reverse header was installed. There is a visible "hump" in both areas. I sent an email to Lorrie and I am still waiting on Jerry/Todd to come out to look at it and send the contractor to repair it. Considering the amount of money I spent on this project, I expected these repairs to be corrected upon the 1st notification of the problem without me having to continuously follow up to determine the status. read more

We just finished a kitchen remodel with this company. We had our cabinets refaced and new counter top installed with sink and a new Island built. The entire job was complete in 3 weeks. Scott did an excellent job with the cabinet refacing and worked hard and fast. He even came on the weekends when we could swing it. He did a great job cleaning up after each day! Tony did a good job with the back splash and the rest of the work done was satisfactory. Overall, we are happy and would recommend this company. read more

Creative Remodeling is a GREAT company. I'm really shocked by the 1 review as that was not our experience at all. Their work is superior and they were easy to communicate with and made changes as we requested along the way. We love our new kitchen and would highly recommend them. Maria - Sterling Heights read more

I had creative building do a kitchen for me 2 years ago, I was so happy that I had them come back and do a Bath for me. Everything was handled in a timely mannor and very professional, from the sales person to the office staff. If your looking for quality and good craftsmenship this is the place to go. read more

Beware they use contactors so expect delays and excuses during job. Total lack of any orgizantion .Spent numerous hours redoing and make sure said work was to be done. Workmanship was substandard. read more

Very happy with the quality of craftsmanship and they cleaned up all the mess they made. They were always there when they said they would and any small problems they came out and took care of . I would highly recommend their work. read more

My husband and I hired Creative remodeling spring of 2017 due the length of time in business, competitive pricing, David Barnett making great recommendations helping us choose the basics for our major Kitchen remodel and the assurance of a 10 year warranty. The job started with the removal of the old cabinets then, soffits to open our space which required plastering and repair work to walls before cabinets were installed. Ken and his assistant Jeff did an amazing job, gutting the space to prep for the cabinets; then a team patched the ceiling and primed before the gorgeous Cherrywood Nutmeg LaFata cabinets were installed. We were especially impressed by Ken's expertise in overseeing that every element was handled smoothly in accordance to the configuration of the space and our satisfaction. Whenever, there was a concern, Ken contacted the owner, Jerry, who promptly popped over to identify the issue, and provide options with a quick resolution. Ken and Jeff worked hard installing all the cabinets; some were special made by Jerry which were precisely measured. When handles on cabinets were installed one was defective, Ken quickly replaced it, then, did an outstanding job installing flush molding on one side of the kitchen and 6"crown molding on the sink side. Ken and Jeff installed all appliances, fixtures, seven recessed lights, three pendants with perfect placement, also all electrical switches, and plates followed by a thorough cleaning. We're grateful for David's recommendation of the 60/40 sink with a stainless steel Delta faucet that had a magnetic pull down handle to reach dishes for handwashing. Our backsplash subway tiles were installed by Tony, who made certain that the wall behind our new G.E. slide in stove was fully concealed; Tony's work was all measured to perfection. Our 60" Island is rectangular shaped with two beautiful drawers, cabinets underneath, and an outlet; opened up the space and made it functional. Extreme did an amazing job installing the granite countertops in Giallo Ornamental which made the kitchen look elegant when finished. The flooring in white oak came with a natural finish and the laundry room luxury flooring for moisture resistance. When the job was finished it needed tweaking, and the owners brother Mike and son, Mitchell came on two separate occasions to make certain that we were completely satisfied. Needless to say; We're very grateful to Creative for our beautiful kitchen remodel; during the holidays our family, neighbors and friends were all very impressed with the outstanding job done by Creative. Thank-you Creative and your entire team of experts for doing an amazing job and for Lorrie answering questions with reassurance! read more

We had Creative do our kitchen. Looks great. Remodeling is very challenging. Our salesman Todd was absolutely useless, once the sale was made, he was invisible. His card says "general manager", lol. Like the previous review, he never called back, we called him to see if he was going to follow up, only then did he make an appointment. There are always hiccups along the way, our carpenter/electrical & plumber (unlicensed) was pulled off our kitchen for a day to work on another job. When we did get in touch with the owner Jerry, he came out and made all necessary fixes. He was wonderful and very understanding. Would I recommend them, yes, as long as you understand they do not use licensed electrician or plumber, no permits pulled, and definitely if Appointment is set up with Todd, change for different salesman. BTW, we were told a week and a half to two week job ... took four weeks. read more