No one ever speaks to me in this store. Frequently they just look at me but never speak and I feel…read morea bit uncomfortable. I was there one evening recently. I was the only one in the store and no one spoke to me though they definitely saw me. There was a male worker near the entrance and I passed right by him but he didn't say a word. There were 2 female workers near the cash register and they stopped talking and looked in my direction then resumed talking to each other. I even bought something. I stood at the register for a while before one of the two workers came over though they were only a few feet away. All she said for the entire transaction was the amount of my total then the amount of my change. She asked if I wanted a bag and I said no. That's it. As I left two people came in and I saw the male worker greet them and ask them if they need help. The store itself is inviting and well laid out. Elegant and chic aesthetic with beautiful quality items.

Love this conveniently located Williams-Sonoma at the West Town Mall. My favorite items are their…read moreSmeg toasters, Jura coffee machines and their signature Extra Virgin Olive Oil. Also, when I went last weekend, they had their 50 % off clearance happening for all of the holiday items. On Sundays, enjoy a VIP experience with the experts, including tours, registry help, and complimentary demos. On January 21, they'll have a Ways to Vitamix presentation and how to make pizza dough happening at 11:00 am. And on the following Sunday (the 28th), they will be showing how to make decadent desserts with the Vitamix, including chocolate-avocado mousse and espresso frappes. Know before you go: Plenty of parking spots, so don't fret. Located on the ground level of the mall. On most Sundays, they do presentations at 11:00 am, and then the audience gets to sample whatever they make :)

Kitchen sales recently completed my kitchen remodel. Very happy overall with completed project…read more Steve the designer was very helpful from the start. Although the job was small relatively speaking Steve treated it like a major overall. Steve has a good eye for design. He made some minor changes in our layout that makes our kitchen more functional. Utilized all the space wonderfully. Glen the contractor was very meticulous. When my wife ask for some trim work to be corrected he did it with a smile. He worked at our house for 12 straight days to complete the job. Wish I had the money to keep him on retainer. Very good and has a very pleasant disposition. Unlike many in the field he goes by the mantra the customer is always right. Overall very good job from start to finish. Some minor issues along the way but was taken care of. Job drug out a little longer than expected. Would certainly use Kitchen Sales when I do my bathroom.

We went in to discuss cabinets in our house, and met the most friendly,super helpful person ever…read more They didn't have what we were looking for, but helped in directing us in the right direction. Amazing service.

Friendly when shopping appliances for a new home. Very quick to take your builder's check…read more Non-responsive when customer issues arise. We've been waiting 15-months for our Wolf Pro range and Thermadore French Door refrigerator kickplates, and to fix improperly installed Wolf stovetop grate pads. These are top-of-the-line appliances with substandard service after sale. Simple ask. Warranty process is a joke. Worse yet, ghosting is a regular occurrence with our assigned representatives...20 plus calls. Emptor caveat.

Ferguson HQ does not know what customer service is, or how to answer a telephone. no one in the…read morecentral office has answered any of multiple calls; this happened during our order phase, back order period, and now during our warranty repair need. Now the good news: My plumber gave me the name of his outside sales contact, Hunter. Hunter responded to my call within 10 minutes. He wasn't connected to our original order or shipment, But he helped educate me and offered to connect me to the person who could help on the replacement. He went above and beyond. Thank you

Standard Kitchen and Bath do excellent work...However if you have them do anything for you, you…read morebetter put a time limit on it or they will forget they have a project with you. LEGALLY, unless it is in their contract, they can take a simple one wall project like mine and turn it into a year long project leaving your household in a mess until it is complete so be careful and have a time limit! They had a tendency to forget about my project often. They didn't forget when it was time to get paid. If only they were that eager through-out the whole project.

Scott Fendley and Cathy Price reached out to me and resolved my issues. They were very professional…read moreand apologetic for what had occurred. I will use Standard Kitchen And Bath again. Everyone deserves a second chance.

We updated and expanded our kitchen better utilizing the breakfast area. Our primary goal was to…read moreadd more storage and pantry space, while making a few upgrades and updates to the existing area. We met with Ben Lee and he guided us through the entire process. Ben expertly designed what we were envisioning and he had some great ideas to improve our vision. The bottom line is, we got what we wanted and more. A big thank you to Ben and his Kitchen Sales team!!!

Currently working with Art on kitchen and bath rooms. He has been very helpful so far.read more

Love love love bed bath and beyond----- they have everything you need and more for your home. The…read moreisles are really crammed with items and end caps in the middle of the isles, not much room for wheelchairs to get through. Lots of items in here.

I am a BBB Beyond member and have always enjoyed shopping here. Not crazy they stopped carrying a…read morelot of other brands and push their own brands, but that's life. Always gotten great service until this store. Checking out and two items rang up $40-60 more than advertised price. Our cashier Nancy was wonderful and called for help. I went back to double check that we hadn't read the sign wrong. Unfortunately Tracy approached me and told me the sign was wrong and pulled it down. I explained that I expected the advertised price. She stormed off after giving me a dirty look and went to register and approved the change. No thank you or sorry just a dirty glare. I ended up getting charged twice for an item and had to go back to the store a few minutes later. Jon took care of it and was friendly. A few days later we had a return and an online purchase. My partner went in and sadly got Tracy again. She wasn't going to give her the online order because there was one letter spelled wrong on the name. Foster was spelled Fostee (my fault). Once again unhappy and rude. I know retail is hard and people generally stink. But if you can't be pleasant maybe consider something different or work behind the scenes.

Absolutely exquisite work, attention to detail and friendly, fair and trustworthy staff. They…read morestarted my job quickly and it turned out perfectly! Highly recommend!

My new kitchen looks amazing! I wanted a unique backsplash, but tile that wasn't too trendy…read more Ashley helped me find exactly what I was looking for. Highly recommend Exact Tile to create your own space.

Bad customer service we bought a hot tub. The maintenance is bad. They took eight months to send us…read morea bill and then kept calling us to ask for the money.

ABOVE & BEYOND! My hot tub quit working and I visited a hot…read moretub store in Chattanooga who said they outsource repair work and the tech is backed up a month. I visited Great Backyard Knoxville and Jonathan in the service dept took the time to break down a pump to show me where my potential problem was. I returned home, FaceTimed with him for an EXTENDED period of time twice while trying to trouble shoot. He didn't give up on me or my hot tub. Customer service is not dead!! he was so knowledgeable and patient. He turned a frustrating situation on the edge of my DIY comfort zone into a rewarding experience. I was amazed at his ability to diagnose problems without physically laying hands on the pieces and parts. Jonathan is a top notch individual that Great Backyards is very fortunate to have as an employwe.

They did a great job on our property! We are very pleased with the outcome! We will definitely use…read morethem again!

From the owner: Do you have a remodeling project in mind? Contact Us!…read more We help you make your vision a reality, from a change of paint on the walls, to the complete remodeling of your bathroom or the replacement of your roof. All members of our team have extensive experience and strive to deliver quality work, because we know that our work keeps growing thanks to the recommendations of our clients. Call us for more information about our services, without obligation. We specialize in all kinds of floor , fence, roofing , ceilings, paint and bathroom, kitchen remodeling. Call us, we have reasonable prices.

Super helpful and has exactly what u needed! 10/10 recommend for your not so basic plumbing needs!read more

A mixed experience... but will ultimately go elsewhere next time. First, Furguson's can be great…read morefor those difficult to find parts--and I needed a part same day and wanted to shop local. The website said this location had one in stock so it fit the bill. However after arriving at the store, the packagae was opened and incomplete. That happens, but what really soured the experience (making this 2 star and not 3) is that the front desk does not seem interested in helping non-contractors and even seemed a little bothered to help make a sale. I try to shop local, but I think Amazon will get the business next time.