I give them zero stars!! Straight rip off. I paid $100 for a premium bouquet and got something my 5 year old could have put together. It only came with 5 roses. They only offered a $20 credit. What a joke. I wias even willing to drive the flowers back. Don't waste your time or money. You are better off going to your local grocery store. These were for by daughters graduation. Ruined the whole experience read more

Received this sweet Get Well arrangement from Mom -- most likely phoned in vs. FTD or other online service. I was really pleased by this design! Simple yet bright and sunny. I don't know what it cost but I've often been on the lookout for a good designer and would definitely give Creative Floral Design a go for ordering locally. read more

Creative Floral Designs - Get Well arrangement in wooden box. - Florists Near Me - Silver Spring, Maryland

My sons ordered a bouquet for me from Creative Florals for my 80th birthday. It was on time and the right size, but the company subbed in less desirable flowers than the ones in the picture. Instead of delphiniums (blue) and Dutch iris (blue), I got purple snapdragons (cheap) and carnations (even cheaper). I contacted them and they said the contract specifies they can sub in flowers other than those in the advertising photo. Cheating customers is a great way for them to make money. I would advise against ordering from them. You never know what the recipient will get. read more

We received a floral arrangement the day that my Father passed away from my son's girlfriend and her family. I just happened to see the young man leaving my porch and thanks him as he walked away. I picked up the arrangement and brought them inside. The only word I could use to describe them was stunning! A small wooden box with a mix of white floral with a touch of blue snapdragons. I cannot describe the smile this stunning floral arrangement put on my face and in my heart! Twelve days later, the only items that show any wear are the white roses which have drooped but removing them still left an amazing arrangement to this day! Thank you for bringing a little light to such a dark day! read more

Dont use this store to sebd presents...they do not follow instructions, send whatever they want and not what its supposed. I got for my birthday a Happy mothers day card (mothers day was a week ago) and the dedicatory inside where not what my husband paid for to be send or written in the card. Worst birthday ever. read more

Duped again. My daughter spent more money, sending me flowers through Teleflora and Creative floral designs was assigned as florist. Here's what I got versus what she purchased. You really should not be in the florist business if you think this is what the floral arrangement should look like.l and is acceptable. My daughter doesn't have a lot of money and you are stealing from her pulling the bait and switch. read more

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Nice folks but a lost order for my friend's father's funeral. I was very disappointed by this oversight and the emotional impact of disregarding the sympathy of this most sensitive moment - lost. I realize mistakes happen but this was literally a grave mistake on their part. read more

I had ordered an arrangement from my go to florist and they sent it through these incompetent dummies.First of all I had ordered 2 dozen pastel carnations for my wife's birthday. Well these idiots sent 2 dozen red and pink carnations that looked like someone went dumpster diving to make the arrangement. And to make matters worse when the dummy made the delivery she just left it on my porch never bothering to knock to let me know it was there. From all the good reviews I have read they were all for funerals. Maybe they should stick to those since drab and dreary is what they do best. They really ruined my wife's birthday .Maybe I would use them for a jackass's birthday. Update: Was emailed today by Donna making apologies for the wrong product and was sending out a new replacement. This is OK but does not make up for the ruined day . read more

Thank you Donna for a great job. She was patient, professional and courteous. I had 1 1/2 days reaction time The flowers arrived on time. Each set was arranged beautiful. Great job! read more

I have received several deliveries from Creative Floral and they consistently use substandard products and charge premium prices. This past Christmas they sent a pine arrangement that looked like it came from Dollar General, a basket made of balsa or balsa like soaked with water some pine branches and plastic Holly. This time the flowers were beautiful but instead of using floral sponge to set the floral arrangement they used Scotch tape. Unbelievable! So the hydrangeas are smashed to the bottom I guess to hide the Scotch tape. So unprofessional. I don't know why you get away with treating your military contract like it's nothing but it seems that's allowed read more

Creative Floral Designs - Floral Scotch tape - Florists Near Me - Silver Spring, Maryland

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Repeated mess-ups. Wrong flowers delivered for my 10th Anniversary, and then, after waiting around all morning on a Saturday, they delivered a cheap looking arrangement I could have gotten at Safeway. I spoke with the owner and he asked me to give him one more chance to fix it. I agreed. After waiting around for a few more hours, what I got looked slapped together, the colors didn't match, and my wife was very disappointed. (I posted a picture of what they thought a $70 arrangement should be.) I won't be using them again. read more

Creative Floral Designs - This was my (very disappointing) $70 arrangement. - Florists Near Me - Silver Spring, Maryland

Ordered flowers for my Mom's memorial service via FTD. The flowers were a no show but the shop reported the delivery to FTD. Funny part was the vm the driver left the next day saying he had just delivered them. Too bad we were already at the service as the flowers were a day late. When we finally got home, the arrangement had a huge base of green fill to compensate for the short stock flowers that were poor quality. The "...arranged in a designer lavender etched glass vase" was instead a basic vase. It was the worst $50 arrangement that I've ever seen. That didn't include the delivery/service fee. read more

Creative Floral Designs - The flower stocks were much shorter than expected and the huge layer of green fill took over the arrangement. - Florists Near Me - Silver Spring, Maryland

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It was 10:20 AM when the florist I hired told me that they would not be able to deliver the 2 floral arrangements to my aunt's funeral beginning in 10 minutes!!!!! Note these were the only flowers going to the cemetery!!! Frantic, I called the number for my second choice florist- Creative Floral Designs and Jason answered. He was kind and courteous and efficient. The staff was making flowers while he collected delivery and payment info. Amazingly, Creative Floral Designs was able to get two enormous floral arrangements to the cemetery within 45 minutes!!!! Needless to say I was unbelievably relieved and so grateful to CFD :) read more

I ordered flowers for a funeral for a cherished family friend and was very pleased with the aesthetics of the arrangement and the professionalism. The arrangement looked just as described on their website and was delivered on time. read more

My elderly Mother in Florida bought an arrangement through FTD to have flowers delivered to me on a Christmas Eve. Well, the flowers never arrived. My Mom was quite upset and kept calling me to check on the status of the flowers. She was also calling FTD without much success. I kept calling down to the front desk in my building to see if they had been delivered. Needless to say, this did not make for a relaxing Christmas Eve or Christmas. I finally walked over to the building next door to mine on Christmas evening and they had been delivered there in error. Please note that the address on the ticket was correct. The arrangement was pitiful. I am attaching a picture. The arrangement had 3 blown red roses and 3 red CARNATIONS. Seriously, do they think people cannot tell the difference? I shared the picture with my Mother. It was absolutely nothing like what she orderded. Shame on Creative Floral Designs for taking advantage of an elderly woman in Florida on a fixed income... I can't stress enough how disruptive this was for my holiday. And, to then find out it was the Charlie Brown Christmas tree of arrangements. Unbelievable. read more

Creative Floral Designs stepped in and helped at the last minute. It was my Mom's funeral and due to COVID I could not travel. They took over for a national vendor. Donna was the kindest, most wonderful person and made the entire process easier. They were wonderful! read more

We regurlay have flowers delivered from Creative Floral, they are alway lovely and fresh. A very friendly staff always delivers! The folks there have been very generous in supporting Shepherds Table , a non profit that helps the homeless. They have provided some beautiful centerpiece arrangments for the dinner guests! Much appreciated. Scott Sport Chevrolet read more

One, of the worst place to order flower's at. Never EVER BOOK AT THIS LOCATION. I had placed an order on Tuesday 19th 2020. When calling I was transferred to the shop, spoke to a lady at the shop and came up with an arrangement to have it delivered the next day around 10 AM. I never received a phone call to say it was delivered or a picture of the flower's that they said they had delivered and left at the front porch. I contacted the person that it was supposed to be delivered it. She never received the chocolate or the flower's. When I called the shop they kept ignoring the phone calls and the 3 VM on Wednesday with no reply back or a phone call back. Finally reaching out the call center on Thursday they need the address again? this was never delivered. IS THIS A SCAM? read more

Service was Amazing! Went out of town this weekend and forgot to order flowers for my Mom. I called Creative Floral Design at the last second and they were still able to fulfill my order. Devin was exceptionally helpful and accommodating, especially on such a hectic weekend. I would definitely recommend them and use them again myself (lets just hope I don't wait until the last minute next time.) read more

I have used Creative Floral Design for several arrangements over the years. In the past, I was the social chair for my fraternity, and we were able to call Creative Floral and get beautiful arrangements NEXT DAY from them that never ceased to amaze the girls. Excellent customer service, easy to work with, and great work! read more

Flowers for my daughter's birthday were ordered through FTD for delivery on 2/12/16. Received email notice that flowers were delivered on 2/12/16. Flowers were not delivered until 2/13/15. By 2/16/16 90% of them were dead. They were delivered with roses that had brown tips, other flowers that were half dead AND dirty water. I called FTD after my daughter let me know the condition that they arrived in. She left town on 2/14/16 for four days. FTD did offer to exchange the flowers, but since my daughter had left town, she was unable to put the flowers out for an exchange. So - I spent $70 on half dead flowers - they didn't last 3 days - and was unable to get any satisfaction through FTD. I will not use FTD again and I recommend that people stay away from Creative Floral. read more

Creative Floral Designs - Flowers from Creative Floral Design 4 days after delivery. Isn't this a beautiful birthday bouquet???? - Florists Near Me - Silver Spring, Maryland

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We used Creative Florals for our wedding flowers. They created beautiful, fresh floral arrangements that we were very happy with. We had a few minor frustrations while working with them. At times, it was difficult to get in touch with them and it would take several phone calls or emails to get a response. On the day of the wedding, there were a few details that were not followed through with in the way requested - minor things, however, when you are paying for a service, you expect these things to be followed through on. During our inital meeting it was suggested that we re-use some flowers from the ceremony during the reception. It was implied that she would stay on-site to move them herself, and no cost was mentioned nor included on the contract. Then during our final meeting, we were told it would be a $100 charge for this to be done. Not a huge deal, but it would have been nice to have been told about it upfront. Overall, beautiful arrangements and we would use them again when buying flowers. read more

My mother ordered flowers for me throguh FTD and this was the florist that delivered them. I found out days later that the bouquet had been sitting in my apartment's management office for days, as the manger was told that by the delivery man that he "taped a notice to your door," which was a lie. I never recieved a notice and suspect that he taped it to the door of the entire building, which someone then took down. In regards to the bouquet itself, my mom ordered a boquet of Gerba daises, but I mostly got alstroemerias and cheap carnations. I would not reccomend this service. read more

I received a bouquet of flowers on Tuesday and they were so beautiful, a variety of large roses, small ones, gerber daisies and a few other fillers. The card had a space for instructions, but didn't have any listed. Sadly, two days later five out of the six large roses were drooping. The next morning I called the flower shop and spoke with "Donna" who asked if I changed the water. (Huh? Didn't realize I needed to do that on day two, but ok.) She was very empathetic and assured me a new bouquet, with a different type of large rose variety would be delivered later in the day. Creative Floral Designs brought a new bouquet as described and happy with it! read more

My experience with Creative Floral was awesome. Devin was really friendly and helped me pick the perfect bouquet for my girlfriend and even spruced it up for me. On one days notice they got my order ready and delivered it at 1PM, exactly when they said they would to the middle of DC. They even brought the flowers up through my girlfriends office for me and for those of you who don't know, there is nothing a woman loves more than getting flowers in front of all of her co-workers. They have fair prices and their bouquet designs are awesome. I have ordered twice since and never looked anywhere else. 5 stars! Keep up the good work. P.S. Ask for stargazers. Ladies love them. read more

I used Creative Floral Designs for my wedding flowers in October and Debra Shumate was attentive and responsive throughout the whole process. The flower arrangements were beautiful and were at the venue when I arrived. I plan on using them again for my next event. read more

My husband has ordered flowers for me from this florist for years. They have always arrived on time and are exceptional. My office is always consumed with envy when they arrive. read more

I ordered flowers through FTD for Mothers Day. I ordered the largest size of a particular arrangement, which looked quite large on the website. What arrived was tiny, about 1/3 the size of what was in the photo. The $65 arrangement had a $12.99 delivery fee plus a $21.99 "service fee." In total, $95 for something that most florists would be ashamed to charge half that much. Would NEVER recommend this florist. I got gouged. read more

The best! Top-notch service and they will keep making adjustments until they get your arrangement, corsage, etc. right! They made my son very happy after a bad experience at another local florist with a corsage for his date. read more

Creative Floral was responsible for doing ALL of the floral arrangements for our wedding on Saturday, May 30th at St. John Vianney Catholic Church and Herrington on the Bay. Suzanne Anderson and her team of floral designers created such beautiful arrangements that I literally cried when I saw them at our wedding. The centerpieces with our lanterns were beautiful- people were fighting to take them home at the end of the night! I loved all of the flowers at our wedding. Suzanne took the time to work with me and incorporated a beautiful charm to attach to my bridal bouquet (which is still standing strong in a vase of water-even though its been 4 days already!) I loved every aspect of our wedding and thanks to Suzanne- she made it possible. It was everything I dreamed it could be. Thank you Creative Floral Designs and Suzanne Anderson. You guys are the best! read more

I would rate my experience as horrendous if that rating was available. My Telefora order was sent to this vendor. The flowers arrived FIVE days late. When I initially contacted Teleflora on Friday, their records showed that the flowers had been delivered. They had not! The shop did not respond to Teleflora's emails, and when a supervisor was able to contact them, she was told that the phone number on the order was wrong so they couldn't deliver . . . BUT they didn't contact Teleflora so we could remedy it. They also assured her the flowers would be delivered that day (Saturday). Of course they weren't. On Monday, Teleflora contacted me to follow up---the flowers had not arrived. While we were on the phone the Telefora rep called the shop---whomever the rep spoke to said the flowers would be delivered Tuesday. They had still not arrived by 12:30 p.m. Tuesday. I called Teleflora AGAIN, and while we were on the phone, the supervisor reached out to the floral shop. She was told that the order couldn't be cancelled because the flowers on their way, almost to my friend's house. My friend changed her plans to wait for their arrival. They had still not arrived by 6:00 Tuesday evening. I don't usually complain, but I spent 3+ hrs. of my life receiving the worst service imaginable. read more

I ordered FTD flowers and a balloon for my friend's birthday online to be delivered the next day. She didn't receive them until two days AFTER her birthday. Not acceptable! No excuses!! Didn't have luck contacting them by phone either. read more

I am not going to give a blow by blow of my unfortunate experience with both FTD and Creative Floral Design, as I've wasted enough time in one day with two separate phone attempts in trying to track down my flower delivery. After waiting 20 minutes on hold before speaking with FTD customer service, and another 5 minutes while they checked with Creative Floral Design on where my flowers were, I was assured that the flowers were due any moment. After waiting another hour with no flower delivery, I once again called FTD customer service and was told, after they checked with CFD, the same poppycock as in my previous call to them, that "delivery should be any time now". Though pretty, the flowers arrived much too late for them to be a surprise for the recipient, plus the arrangement was too small for what I felt I had paid good money for....$65. Will not use FTD again, nor Creative Floral Design, not worth the hassle, not a way to do business. read more

I ordered Valentine's Day flowers for my wife from AVAS Flowers, and they had these guys do the arrangement and send it to me. I paid the extra $10 for a Deluxe arrangement and with all of the add-ons they get, my bill was $89. The arrangement was anything but Deluxe....the vase wasn't the one shown, there were only 3 carnations and 5 roses....everything else was filler. Don't use them and don't use AVAS Flowers. read more

Everything they could do wrong, they did wrong. The flowers were not the right color, wilted, and delivered in some strange box setup. The note was horribly copied, and they had a catalog to advertise their business stapled to the box! In an attempt to resolve the issues, I asked for a replacement. They said they would the same day...and two days later I had to call again to see where the flowers were. This time they made excuses as to how the flowers may look withered, but that should be expected right before they bloom, among other nonsense. They agreed to a refund, and I am still waiting to see that as well. read more

I ordered birthday flowers through FTD for my daughter on Friday for delivery on Saturday, because her birthday was Sunday, 9/16/18. On Saturday, I received an email from FTD that they had been successfully delivered... which was a BIG, FAT LIE!!! When I didn't hear from her on Saturday, I assumed she was too busy to call, but when I phoned her on Sunday, she had not received the flowers! She could find no notice, either, until she searched all over -- nothing obvious. Worse than that, even though I called and arranged for delivery in the 5+ hours when she would be home on Monday, they still didn't deliver!! She didn't receive them until LATE TUESDAY, finally arranging to have them delivered to her at work! PATHETIC! The flowers were meant to be a very nice surprise, and I spent extra for them because I live on the West Coast and could not fly there to be with her. I am DEEPLY DISAPPOINTED IN THIS VERY UNCARING, SELFISH, OBVIOUSLY GREEDY COMPANY WHO DOESN'T GIVE A CARE (as long as they get their money -- $72!). FTD was very little help, just a bunch of Filipinos in a "phone service" who became irritated with me for complaining that I had spent so much money for NOTHING on her birthday!! My daughter sent me a photo of what she received, and although they said they gave me a free upgrade, the flowers were more open than I had expected for fresh flowers... They'd obviously been sitting around somewhere else -- NOT with my daughter!!! As I look at the other Yelpers for this florist, I see the EXACT, SAME experience! read more

Flowers for my mom's birthday were ordered through Pro Flowers on 8/15/2016 for SAME DAY delivery. On 8/16/2016 I receive an email stating they had been delivered....NOT...Flowers were delivered on 8/18/2016 after her birthday and were hot pink when I ordered a purple arrangement. One of the manager's Amanda was so dry and not interested in my complaint. She didn't care that I had paid for same day delivery on 8/15, or that my mom's b-day had came and passed, or that the flowers were not the color I ordered. She was rude and had no intentions on even trying to right the wrong. She had terrible customer service!!!!!! read more

Recently my very good friend lost her grandmother. I live out of state and wanted to send an arrangement. The flowers arrived on time and were beautiful. They were very helpful and would definely recommend them. read more

These people were wonderful! I wanted to send orchids to some individuals who, because of their govt jobs. couldn't accept them. Not only did CFD deliver the orchids, but they took them back and credited my account without charging me for their time or the transport. Wow! read more

We used Creative Floral for our wedding in July in the DC area. We absolutely loved the designs that Suzanne put together! The bouquets, centerpieces, boutineers, everything was perfect! Suzanne was a joy to work with. The price was also excellent and very competitive when compared to other places we looked at. read more