I can't say enough good things about Ella at Lustre salon. When I started coming here, my prior…read morehairdresser had ruined my hair and had turned it orange. Ella was able to do highlights low lights and completely renew my hair and reverse the damage that was done. Every time I step into the salon, I leave feeling beautiful. She is amazing and so talented.

Galina is absolutely incredible and oh so talented. My hair…read morehas a new healthy and shiny life now. I get highlights and color comes out just perfect. I receive so many compliments. I love that Galina uses Monat products which is my favorite hair company. Now I don't have to bring my shampoo & conditioner with me. Over all beautiful, stylish, clean and super friendly salon. Thank you Galina!!!

The Green Lotus Salon is nothing less than a 5-star experience. (And being Eco-Friendly is a huge…read moreplus). From the moment I spoke with the receptionist on the phone, until the moment I left, I was completely satisfied. As a resident of Cromwell, I've driven by Green Lotus many times, but today was the first time I decided to give it a try, and it was a great choice! I called Green Lotus late in the afternoon inquiring about an appointment for facial waxing either tonight or tomorrow night - and surprisingly, they were able to fit me in tonight. When I walked in, I was greeted with a smile from Monica, and she offered to hang up my coat and get me a drink. My appointment with Vanessa went very well - she introduced herself with a handshake and conversed with me throughout the appointment. I have some skin sensitivities and allergies, and Vanessa discussed these with me prior to my appointment and added them to my record. It even printed that I had an allergy on my receipt - so I'm very pleased to know they take that matter seriously! She really took her time and didn't rush through the service. If I were to describe both employees I dealt with, I'd say: Processional & Friendly. They both deserve a ton of credit for their great customer service - something that seems rare these days. The salon is very clean and the waxing room had soft, relaxing music in the background and a soothing fountain. I thought the price was reasonable and ended up booking a future appointment. If you want to get amazing service from a wonderful group of employees, check out Green Lotus Salon!

These people are very unkind. I mistakingly missed my appointment due to circumstances beyond my…read morecontrol. I have metastatic cancer and unexpectedly had to go to the hospital that day. I should have called but everything happened so quickly that I honestly was not thinking about the days appointments. I was unable to pick up my phone when they called but when I realized what had happened I called right back from the hospital. They do not answer their phone so I left a message and sent an email explaining what happened, I received no response and they charged me $185.00 for missing the appt. My message stated that I understood I would need to pay a cancellation fee and asked if under the circumstances if they could refund part of the $185.00 Well as I said there was no response. I would have been a very good client for these people as I would have utilized a number of their services on an ongoing basis. I did make a mistake but I think this is a very bad way to do business and a terrible way to take advantage of someone. Sometimes things just happen!

I called to ask if I could book my girlfriend to get a haircut and that it was the first time she…read morewas getting her hair done if anybody could help me and the girl responded with there's only one person available and she's $10,000 and she said sorry and then she hung up in my face. How could you be that rude to somebody? We got canceled on by another salon at the last minute and I was just trying to find somewhere she could get her hair done. I would recommend this at all with this kind of customer service. It was terrible.

Jessica is a fabulous stylist. She has a broad range of talent. From haircuts to color, she is…read moreamazing. I would highly recommend Luna Hair Studio.

Fried my hair so badly that I had to wait for all the non-burned parts to grow back out. This woman…read moredoes not know how to mix or use dye, and she will ruin your hair. I had burns on the top of my scalp for days afterward. I was in so much pain. My hair looked fried, frizzy and orange. All I wanted was to lighten my blonde up and de-brass it a bit. She did the complete opposite, and I had to pay an arm and a leg to have it fixed at a salon with competently trained stylists. I am so upset at what she did to my hair I have to make sure to warn others to please not go here. Do not let this woman experiment on you! Lesson learned. I wish I hadn't paid for this, but I didn't know how bad it was when I left. The burning scalp and pointy frizz should have given me an idea, but I didn't realize the full damage until I got home.

I had the day off today and decided I wanted to trim some deadlines off my hair. I called Platinum…read moreHair Studio and got an appointment right away. Upon arriving I noticed that many of the clients were men. I didn't realize that so many guys were into getting their hairs foiled with highlights. The girl who worked on my hair was friendly but I can tell she wasn't experienced. My hair is difficult to work with and after leaving I didn't notice much of a difference. My layers were still the same, I asked her to keep the length but get rid of the stray ends. Bangs weren't impressive. The most annoying part of my experience here was the attitude. When I walked in these people looked at me like I was Tarzan's girlfriend or something. There was an older man who paced up and down the salon, I assume he was the owner. He would attract more customers if he learned to smile a little. He was selective in regards to who he greeted. No thanks I'll take my money else where, I can find better salons in West Hartford. He should probably fix the tangled cord situation, I would assume that's wouldn't pass a safety inspection. I won't be going back because the experience left a nasty aftertaste in my mouth. The salon is tiny and the chairs were so close to one another. I can feel the air from the blow dryer from the girl next to mine.

I'm OBSESSED with this salon! I went today for highlights for the first time…read more When I first walked in, the receptionist was very kind and offered me drinks while I waited for my appointment. The waiting area is very clean. Erica was my stylist. She gave me advice as to what to color, what color to try, etc. She was so friendly, nice, and clearly very skilled...I was in and out in probably an hour and a half. While I waited for my hair to color, they offered me a glass of wine. I am so happy with the results! Partial highlights cost me $60 (it's normally $80 but I had a Yelp coupon). A blow dry afterwards costs $30, according to the receptionist.

I had an appointment with my hairdresser of 6 years this morning. I got to the salon and not only…read moredid she call out sick and not tell me, when her co-worked called her to tell her I was there, she didn't remember my name at first. I was heartbroken and didn't know what to do. Then I remembered the amazing blowout I got from Stephanie a few weeks ago for an event. Not only did she fit me in, she stayed after closing to accommodate me. My hair is gorgeous! I'm so glad I reached out to Avon Hair Company all those weeks ago. The salon has the most amazing vibe, it's near my office, and I cannot wait to continue to be Stephanie's client

Amazing. I will absolutely be back as a regular. I love Jenny. She knows exactly what she's doing.read more

Jenny Andre creates perfect blond for me, very creative and high quality pigments. Amazing hair…read moreevery time!

Wonderful experience! Highly recommend! Expert in her field! I told Sejla what I wanted and she…read moredid exactly that. Five stars!

SJ Studio is in a very interesting space with a bunch of other stylists who rent out one room…read moresuites for their business. It's kind of like a stylist colony. Sejla is super attentive to what you want. She really went the extra mile to give me the haircut I wanted and even curled my hair to show me how it would look in it's natural state. She washed, blow dried, and then cut it (stylist preference, I assume) to see how the hair falls naturally without being wet. She worked on my hair for a while too, cutting away until I was happy with the end product. She had plenty of advice to give, and my hair came out exactly as I wanted it: not too short, but with plenty of layers. I have a LOT of hair but she was meticulous and knew just how to deal with it, which a lot of people don't know how to. I would highly recommend her!

Please DO NOT listen to Karin's review below, it is completely unwarranted as she only has three…read morereviews and all of them negative, improper use of YELP. Thank you. This place is amazing! Nella is the owner and she is so awesome and friendly. Emily is another stylist and people rave about her! Abbey is upstairs performing facials, mani/pedis, full buffet of massages etc!!! This place is new and amazing. I will be coming back here for the rest of my life to get all the beautification services that I require!!

This salon is the Best! It is modern & clean & they carry Cruelty-Free Oligo hair coloring &…read moreproducts. Oligo isn't Tested Animals. Emily cuts & colors my hair & she does an Amazing job. The owner Marinella is so awesome too. I highly recommend this salon. Emily matches my color moods depending on the season. For this fall I had her add red undertones to my blonde hi-lighted mane. Written by Very happy customer !