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    Creative Jewelry Works

    4.7 (45 reviews)
    Closed 9:30 am - 5:00 pm

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    Services - Creative Jewelry Works

    Jewelry cleaning

    Jewelry redesign

    Creative Jewelry Works Photos

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    Recommended Reviews - Creative Jewelry Works

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    Reviews With Photos

    Ring

    I had my ring resized, all the stones tightened and an appraisal. I'm so impressed with their speed and quality of service. They treated me like family and they have a customer for life now.

    Semper S.

    Outstanding service, incredible price and traditional old school values. I cannot day enough good things about this shop or the owner Bill. They have everything from beautiful diamond rings to custom made knives and hand made leather goods. The owner is honest, kind and one of the most thoughtful and thoroughly decent men on the planet. Please support this store if you are looking for jewelry or gifts in this genre. He is an absolute craftsman and the prices and service mean I will be back! Thank you Bill, when the ring I bought elsewhere was inaccurately sized, you saved my bacon!! And in an amazing timeframe. I shall be forever grateful.

    Custom ring with alexandrite accent stones
    Alaina D.

    Bill did such a wonderful job at creating such a beautiful and unique custom ring for me. He was able to bring to life the ring I had imagined, only better than what I could dream up. I wanted a custom ring made in remembrance of my mom who passed in June. He was able to find her birthstone, alexandrite to accent her original center wedding band stone that was passed down to me. When I look at this ring I can imagine her being very pleased with it. I know she would have loved the way it came out. I could see her wearing it. I know feel like I have a piece of my mom with me wherever I go. Thank you Bill for your craftsmanship!!

    This is me with my hair he he judged. Do I look that bad?

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    2 years ago

    Great service, knowledgeable owners, and fast repairs on my jewelry. I will definitely go back!

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    2 years ago

    It was a pleasure stopping in to get my watch battery replaced. I will go back for sure. Professional, friendly customer service.

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    3 years ago

    Repaired my ring quickly and did nice clean job. I will use them again. Happy customer.

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    Page 1 of 2

    Ask the Community - Creative Jewelry Works

    Review Highlights - Creative Jewelry Works

    Bill Lerma listened to what we were looking for in redesigning my wedding ring.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    The Diamond Gallery

    The Diamond Gallery

    (66 reviews)

    $$$

    I had the BEST EXPERIENCE here at the Diamond Gallery!…read more I visited the Diamond Gallery in 06/2026 due to a loose diamond and the other diamond fell out. Luckily, I found it while cleaning, and my husband found The Diamond Gallery on Yelp. We were greeted by Brandon, who welcomed us with a level of warmth and genuine customer care. He was so friendly and welcoming. He inspected my ring within a minute with complete confidence, confirmed it my band is platinum with intact prongs, and explained they could set the loose diamond, tighten the prongs, reshape the band, and clean it for $35. I couldn't believe the pricing! I was quoted $500 at Orloff, but for only prong tightening (my diamonds were loose during that consultation). I got my ring back a few days later, and it looks absolutely flawless and I barely recognized it! It was stunning; I was so blown away by the quality of work and exceptional service that I voluntarily paid double his quoted price. I shared my experience and the incredible care I received with a few coworkers. One of them actually visited a jeweler recently and was thrilled--she said her engagement ring came back looking even better than when she first got it. My husband and I felt the same way about mine; it looked even more stunning than the day I first wore it. That's the magic of finding a master craftsman. They don't just fix a flaw, they elevate the whole piece. Thank you, Brandon!

    Oh no! What could we improve?! Let's start here…read more I purchased a watch and wedding ring 7 years ago from the Diamond Gallery. Both have weathered daily wear well. Very happy with my purchase. I Left the watch and ring with them for a minor repair early in May. I told them I wanted to remove a link to resize the watchband and asked if they could refurbish the watch case. The ring was missing a tiny diamond chip. I needed the missing diamond chip replaced. June rolls around and so far I had heard nothing from anyone about any progress. 3 weeks pass before I got curious and impatient and decided to call to find out what was going on. Ken says "the diamonds are on back order and that the watch would be about $190 to repair. We didn't know if you wanted to spend that much to get the watch repaired so we didn't know what to do. Hmmm. Here's a novel idea. PICK UP A PHONE AND CALL ME ON THE NUMBER ON THE ESTIMATE! Jeez. Ask a question. You might just get an answer. It made me wonder how long my watch would have sat there if I hadn't bothered to call and check? I explained to Ken that yes, like the estimate says, repair the watch and resize the band by taking out a link. He asked if I wanted the crystal replaced. I say yes. It's not a super expensive watch but it has sentimental value and I wanted it completely repaired. Three more weeks pass and no news. No call. I call again. They say the store is closed for a week for vacation and they don't have any information on my watch or ring. But they will call me as soon as they are open again. Finally call me yesterday ( it's now mid July. It's been well over ten weeks since I dropped it off.) They ask, what are we supposed to do to the ring? I said it was supposed to get one of the diamonds replaced that is missing. He says "Oh. It looks like it's already been replaced. I guess you can pick it up tomorrow." Wife goes to pick up the watch and ring and they ask her, "Did he want the crystal replaced? It's got a couple of scratches in it." I told my wife to just pay for whatever they did and bring it home. I certainly didn't want to leave it with them again for another 10 weeks. She gets it home. I put it on only to find out they never took a link out to resize the band. Do I recommend them? Ha. This level of incompetence or complacency is really hard to find. I can understand a miscommunication. A mistake. This minor task was a train wreck from start to finish. The other funny thing? When I dropped the watch off, I asked the guy if they had a Citizen watch like mine except with a green dial face instead of the blue and he immediately said no no. I can check around but that would be pretty hard to find." As I was walking out the door, I looked to the left and in their watch display window I saw one sitting there with a green face. I just now decided to order it. On Amazon. The only assumption I can come up with, is that this is place must be just a storefront for laundering money. I can't imagine how they can stay in business with this level of customer service. I'm kidding of course, but yeah, I'm thinking I wouldn't recommend this place to my worst enemy.

    Orloff Jewelers - Breitling Sold at Orloff Jewelers

    Orloff Jewelers

    (73 reviews)

    $$

    This review is long overdue, but I wanted to share my experience so others don't make the same…read moremistake. Orloff overcharges, by a mile. I came in for a consultation to tighten loose prongs on two diamonds on my wedding band. When I walked in, I was greeted by a saleswoman who took my ring and almost immediately called over a colleague for help. Having two salespeople inspect a ring for 10 minutes, completely misidentify the metal as white gold, and speak with zero confidence was an immediate red flag. It felt less like a high-end jeweler and more like a mass-market commercial chain like Kay Jewelers, where sales volume is prioritized over staff expertise. When they initially quoted me $250 for white gold, I had to correct them and clarify that my band is platinum. Their instant response? "Well, that's going to cost more, $500." Five hundred dollars just to tighten existing prongs, no new metal, no replaced stones. I walked out in shock. A month later, one of the diamonds fell out. Luckily, I found it while cleaning, and my husband found The Diamond Gallery on Yelp. We were greeted by Brandon, who welcomed us with a level of warmth and genuine customer care I didn't experience at Orloff. He inspected my ring within a minute with complete confidence, confirmed it was platinum with intact prongs, and explained they could set the loose diamond, tighten the prongs, reshape the band, and clean it. His quote? $35. Thirty-five dollars! I got my ring back a few days later, and it looks absolutely flawless and I barely recognized it! It was stunning, I was so blown away by the quality of work and exceptional service that I voluntarily paid double his quoted price. I initially visited Orloff because coworkers recommended them, but had I known they would quote an arm and a leg for basic work, I would have saved myself the trip. While I'm sure they have happy customers, their pricing for simple repair work is entirely unreasonable. Save yourself the headache and go to a real, knowledgeable craftsman. Maybe an overstaffed sales floor seems to have diluted the staff's expertise. Having two employees inspect a ring and misidentify it as white gold is a clear sign of a lack of product knowledge.

    This is a long overdue review, my apologies Max. But from start to finish was nothing but…read moreprofessional. From the moment I met Max Orloff, I knew the level of service would be unmatched. Max gave his expertise from the watch world and helped me decide on my Omega Seamaster. I couldn't be happier with my decision to make Orloff's my go-to timepiece shop. Their selection is extensive and they have the knowledge to go with it. If you're looking for your next timepiece, don't hesitate, come here!!

    Galarza Jewelry Repair

    Galarza Jewelry Repair

    (10 reviews)

    I dropped off a few items at Galarza Jewelry Repair and haven't even picked them up yet, but I was…read moreso impressed with the husband and wife who own the store that I wanted to share my experience! Such a lovely couple, with reasonable prices and a quick turnaround time quoted for my repairs. They even put my coin back into my coin ring clasp for no charge! Another local jewelry repair/showroom quoted me $330. I also sold a gold necklace and bracelet that weren't repairable. They paid a very fair amount per ounce, comparable to, if not better than, most shops in town! What I received covered all my repairs AND having a ring made from the remaining links of my late father's bracelet--and I still walked away with $220! Being able to turn those links into something I can wear and cherish means so much to me. They also have jewelry and other items for sale, so stop in and look around even if you don't need a repair! I highly recommend giving them a visit. I'm so happy I chose their shop and can't wait to pick everything up!

    If I could rate this Jewlery shop with infinite stars I would. They are AMAZING, I have never…read moreexperienced such great customer service until I started coming here. My husband had my engagement ring here, and his experience was so good that he came back to have our wedding bands made. I told them what I wanted for my wedding band, they let me pick their brain about it, and then they made it beyond my expectations. I could not recommend them enough!!!

    Creative Jewelry Works - jewelry - Updated September 2026

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