The man there was so disrespectful and said some horrible cruel things. Was not professional at…read moreall. So disrespectful and wouldn't want to go back here bcuz of how judgmental and cruel he was. He should be fired or something. For insulting and judging customers just by how they look.

Efficient, and great customer service. Needed a watch battery replacement and they took care of me…read morein minutes! Great local jeweler.

Needed a watch battery replaced. They fixed it on the spot. $25 with a year warranty. Friendly…read moreservice.

They are an exceptional jewelry store. Michael's designed several pieces of jewelry for me and…read morethey're just beautiful Honestly, I wouldn't go any place else

They are all so nice and helpfu. they have exactly what I was looking for. I always come here to…read moreget my jewelry fixed, cleaned and my watches tuned up.

I had the BEST EXPERIENCE here at the Diamond Gallery!…read more I visited the Diamond Gallery in 06/2026 due to a loose diamond and the other diamond fell out. Luckily, I found it while cleaning, and my husband found The Diamond Gallery on Yelp. We were greeted by Brandon, who welcomed us with a level of warmth and genuine customer care. He was so friendly and welcoming. He inspected my ring within a minute with complete confidence, confirmed it my band is platinum with intact prongs, and explained they could set the loose diamond, tighten the prongs, reshape the band, and clean it for $35. I couldn't believe the pricing! I was quoted $500 at Orloff, but for only prong tightening (my diamonds were loose during that consultation). I got my ring back a few days later, and it looks absolutely flawless and I barely recognized it! It was stunning; I was so blown away by the quality of work and exceptional service that I voluntarily paid double his quoted price. I shared my experience and the incredible care I received with a few coworkers. One of them actually visited a jeweler recently and was thrilled--she said her engagement ring came back looking even better than when she first got it. My husband and I felt the same way about mine; it looked even more stunning than the day I first wore it. That's the magic of finding a master craftsman. They don't just fix a flaw, they elevate the whole piece. Thank you, Brandon!

Oh no! What could we improve?! Let's start here…read more I purchased a watch and wedding ring 7 years ago from the Diamond Gallery. Both have weathered daily wear well. Very happy with my purchase. I Left the watch and ring with them for a minor repair early in May. I told them I wanted to remove a link to resize the watchband and asked if they could refurbish the watch case. The ring was missing a tiny diamond chip. I needed the missing diamond chip replaced. June rolls around and so far I had heard nothing from anyone about any progress. 3 weeks pass before I got curious and impatient and decided to call to find out what was going on. Ken says "the diamonds are on back order and that the watch would be about $190 to repair. We didn't know if you wanted to spend that much to get the watch repaired so we didn't know what to do. Hmmm. Here's a novel idea. PICK UP A PHONE AND CALL ME ON THE NUMBER ON THE ESTIMATE! Jeez. Ask a question. You might just get an answer. It made me wonder how long my watch would have sat there if I hadn't bothered to call and check? I explained to Ken that yes, like the estimate says, repair the watch and resize the band by taking out a link. He asked if I wanted the crystal replaced. I say yes. It's not a super expensive watch but it has sentimental value and I wanted it completely repaired. Three more weeks pass and no news. No call. I call again. They say the store is closed for a week for vacation and they don't have any information on my watch or ring. But they will call me as soon as they are open again. Finally call me yesterday ( it's now mid July. It's been well over ten weeks since I dropped it off.) They ask, what are we supposed to do to the ring? I said it was supposed to get one of the diamonds replaced that is missing. He says "Oh. It looks like it's already been replaced. I guess you can pick it up tomorrow." Wife goes to pick up the watch and ring and they ask her, "Did he want the crystal replaced? It's got a couple of scratches in it." I told my wife to just pay for whatever they did and bring it home. I certainly didn't want to leave it with them again for another 10 weeks. She gets it home. I put it on only to find out they never took a link out to resize the band. Do I recommend them? Ha. This level of incompetence or complacency is really hard to find. I can understand a miscommunication. A mistake. This minor task was a train wreck from start to finish. The other funny thing? When I dropped the watch off, I asked the guy if they had a Citizen watch like mine except with a green dial face instead of the blue and he immediately said no no. I can check around but that would be pretty hard to find." As I was walking out the door, I looked to the left and in their watch display window I saw one sitting there with a green face. I just now decided to order it. On Amazon. The only assumption I can come up with, is that this is place must be just a storefront for laundering money. I can't imagine how they can stay in business with this level of customer service. I'm kidding of course, but yeah, I'm thinking I wouldn't recommend this place to my worst enemy.

My favorite watch's battery gave-up on me and while searching for a "Watch Repair Shop", I ran into…read morethis awesome shop to save my day! I was treated like a valued long-time customer and quickly and efficiently had my watch fixed. Thank you!

Very helpful! Amazing ring options. 10/10 would purchase from there again. They were able to resize…read moremy ring for me and made sure it fit before sending it off to me. Very helpful and nice people.

Quick watch repair and very nice options on jewelry! Definitely recommend going here for watch…read morerepairs and jewelry needs

Repair clock on time even though it was 40 yrs old ez to find friendly people many nice things to…read morebuy

Premier Fine Jewelers is THE best in town. Brook and Lisa are so easy to work with. They helped my…read morefiancé pick out a gorgeous ring which I could not be happier about. I had to get my ring resized a few times and they were understanding and got it back to me quickly. Highly recommend!

I was shopping for an engagement ring and after going many many different places, I'm very glad I…read morewent with Premier! Everyone there was friendly, Brooke educated me on what I should be looking for, and when the time came down to pick the right stone, Brooke was very trustworthy and gave me his honest opinion. Premier can work with you to get what you want and my fiancé loves her ring! She gets many genuine compliments about how brilliant the diamonds look.

Quick service. My watch was sized in less than an 20 minutes and is perfect. Every other local…read morejewelry store I went to didn't have the necessary tools or were worried about damaging my watch.

The have a great customer service & they are very quick. I got three of my watches done today…read more The warranty on the batteries are good for 1 year. Even better. They also do Movado watches and replace the crystal, just check in with the manager for that one. I'm definitely coming back here & should have came here first before going to Fresno.

I had a bike accident this morning and scraped my Rolex jubilee bracelet on the concrete. The clasp…read morewas scratched up pretty bad and I was so bummed about it. I had planned to make a trip down to Fresno for business and decided to look up authorized Rolex retail stores in the area and Wickersham came right to the top of the list and I am so glad I stopped here. What a beautiful store with the nicest people!!! Barbara and Keith took great care of me and turned it around beautifully buffed and polished within 30 minutes! I still can't believe it. My watch looks good as new! I'll be coming back here again to see Barbara and Keith. Thank you! Will from Sacramento

Waited over 2 years for a call that never happened. Downgrading to 1 star since there is no…read moreguarantee you'll get a call even if you wait a few years. I standby what I wrote. Deann is a nice lady who doesn't have any rolex watches to sell. -end

Great service, they didn't have what I wanted but got me the exact piece I was after and at a…read morereasonable price! I would highly recommend these guys again and again!

Receptive to my needs, friendly, family owned and modestly priced items. They also carry silver…read morejewelry.