Great selection of furniture & decor. Our salesman was always available but not pushy.read more

Our experiences with the Kalin staff have always been positive. We recently needed warranty…read moreservice, and the customer support provided was, in my opinion, over and above. Melissa assisted with the claim details, and kept us updated every step of the way regarding technician appointments, parts delivery and repair schedule. I was impressed with her communication and coordination abilities. The technician, Dwight, was equally impressive. He diagnosed the problem quickly and worked with Melissa to order parts and schedule the repair with us. Dwight was knowledgeable and personable, and performed the repair quickly and completely. Additionally he was very careful within our home so as not to disrupt anything. Always a positive experience when dealing with professionals like Melissa and Dwight.

Great outdoor furniture, well built and long-lasting. We have purchased their furniture for almost…read moreten years and they still look like new in spite of being outdoors and exposed to rain and sun.

Very friendly staff and very attentive! Easy ordering process and great selection of in stock items!read more

I ordered a couch that I Ickes the material. They said it…read morewill be six to eight weeks. I called and the couch is sitting in Denver and no one can ftell me when it will be delivered. They said thee truck will be leaving for Daytona around 10 days to two weeks. i asked to speak to the manager, but 2 1/2 hours later I didn't receive a return call. I called Denver. They have no clue when it's gonna be coming to Daytona. that is now 10 weeks. The store manager blasted me and said the paperwork Said approximately 6 to 8 weeks. Customer service is a joke. Go elsewhere.

Stopped in Furniture Row while shopping for (2) new recliners, we were greeted by Eric after…read moreentering the living room section of this giant showroom. After discussing what we were looking for he put us in the right location and after explaining to him the few important features we were looking for and that we would like to browse the showroom without assistance he gladly honored our request and let us know where he would be if we had any questions. As with any furniture selection color is important but we knew we would have to be open minded being we weren't looking to replace all our living room furnishings. Our existing recliners have served us well and although they operate 100% manually - prior to starting our search we knew there would likely be options available that may not have been available a decade ago. Timing is everything and since the Fourth of July holiday is approaching we knew it was likely that every retail furniture store worth shopping would be having their annual holiday sale and we found that to be the case here. After doing some due diligence we had identified what was important to us - definitely real leather, powered verse a manual operation in regards to the leg rest, the head rest and lumbar support any additional options we would deal with through discovery. This store has an impressive number of recliners on the floor in all types of materials with a plethora of options. After an hour of so of testing, reclining, adjusting almost everything short of taking a nap, we decided we needed to go thank Eric for his time get his business card and move on to explore other options. This is very nice store and the staff was extremely friendly and out going I'd definitely stop in again when furniture shopping in the future...

I purchased a sofa and loveseat for my daughter and husband as a wedding gift. I wanted the set…read moredelivered while they were on their honeymoon so they would be surprised. When the set showed up it was 2 loveseats. When I contacted the store representative, she argued that the set that was delivered was correct. I said, I took a picture of the set and she said well the picture you took was not the set I purchased. She said "I can review the cameras." I said please do because you will see this is not the set we purchased. She finally agreed to send the correct set which was delivered after my daughter returned home. When they were delivered it had a huge gash across the back of the loveseat. When I called to ask her what happened I was told "it is not my responsibility to point out damage to you". The tags also did not state "as is" which is how most tags are marked if there is damage. I sent the couches back with the delivery drivers but gave each of the delivery guys money because I understand it was a hassle for them. I was not going to accept damaged merchandise. The store representative said she would let us know when she received new sofa sets in however we never received any communication. We went back to the store 3 times trying to find something and resolve this in a positive way. On the 3rd visit, my daughter found something she liked. I said to the clerk so there is a $200 difference and she said no I am already out hundreds of dollars. She said you already filed a chargeback. I said yes because we paid you and have no merchandise so I will be happy to call them to cancel it. I do not expect you to deliver it before you receive your money back including the price difference. She repeated no because I am out hundreds of dollars. It's a shame that we could not do business with her. We tried to rectify multiple times to no avail. If you purchase from this store, take pictures and thoroughly review the merchandise before purchasing even if that requires you to move the furniture so that you can see everything. I have attached pictures of the damage on the loveseat. My daughter left a review and the store called us scammers as a response to that review. This business has blocked us from Facebook as well. I am trying to make sure other people understand the steps they need to take to protect themselves so this does not get repeated.

I would like to start off this review by saying I have been blocked from this company's Facebook…read morepage, as well as defamed called a scammer by the owner after she delivered the wrong couch the first time and then proceeded to deliver our actual couch with a giant gash in the back so here it is I'm Highly dissatisfied with my experience here last September I came in and purchased a $900 canopy bed and dresser set so I recommended this place to my mother, who then surprise me for my wedding in February and purchased me a couch/loveseat that was to be delivered during my honeymoon after setting everything up the wrong couch and loveseat was delivered and they scheduled re-delivery of the correct couch/love seat upon arrival, we noticed that the couch had huge gash in the back of it that had not originally been seen or disclosed upon purchase. My mother, then spoke to the owner of the store in which she said that there are no refunds, but they'd be willing to do an exchange after us pushing for something to be done I went back to look for myself and could not find a single couch that was what we were looking for I then spoke to the owner in which I was told that I would be sent pictures of couches that they had at their other facility which never happened since we no longer had the couch and received no communication from the owner. We went ahead and issued a charge back through our credit card during this time I continue to go back on the off chance that there would be another couch and loveseat that we can do an exchange for and cancel the charge back as our goal is to work out something amicably I went back today anticipating that I would find another couch and I did find one that I liked. It was about $200 over the original couch loveseat combo that we had purchased so I called my mom and started talking to the owner. I asked her if we could work out a deal to which the owner replied absolutely not since we initiated the chargeback they no longer have the money and that couch is brand new in their store so price is firm we have still not received the money from the chargeback so there is an opportunity to cancel it My mom said so would we need to give you another $200 to get this one to which the owner replied "absolutely not we've already lost hundreds of dollars because they delivered the couch twice" one time being their mistake and sending the wrong couch the second time being the giant gash in the back of the couch that we were not accepting and due to credit card fees from the chargeback I explained that we were trying to work this out and that we could cancel the charge back and pay the extra money, but the owner was not having it despite her letting me look through the entire store sit on several couches and go through the process of looking for a couch the owner of the store was extremely hostile I didn't seem willing to make any type of effort to work anything out her attitude, especially towards me A pregnant woman was extremely distasteful. I need absolutely no extra stress. The original canopy bed that I did purchase from them has fallen apart. it is currently held up by 6 cinderblocks so at that point we decided we will no longer be doing business with them and just allow the charge back to issue back to our cards. We don't even have a couch at the moment and for the past 2 months, so this has been an extremely difficult experience and the owners unwillingness to work with a repeat customer on a situation that was totally not our fault has me writing this review today as a warning for anybody looking for high-quality furniture from a reputable business I would just suggest you find a different place as the owners highly unprofessional and the furniture quality is not up to par It's a shame because if the owner had worked out with us a solution, she would've had a repeat customer, but her lack of customer service skills, communication and common decency is sure to affect her business in the future. It's a shame that this even happened as we worked really hard to work something out with them if there would've been more communication, a chargeback would've never been needed to be issued in the first place. Please beware prior to purchasing one things for certain and two things are for sure. I am not trying to scam this owner we offered to cancel the chargeback as well as pay the difference of the other couch that wasn't good enough for her and now she is trying to lie and say that we mistreated her delivery drivers which we tipped, even after having them return the sofa back to the store. We the delivery drivers and they expressed that it was no problem and that they understood so to say that we mistreated anybody is beyond untrue we have done nothing but try to work with this company in order to continue doing business with them because truthfully, this has been an extremely difficult hassle for us and not having a couch for the past two months is entirely on them

Stunning furniture and outstanding customer service!! Julia was amazingly helpful. Best shopping…read moreexperience I've had in a long time! Their pieces are truly unique and exceptional.

This place is just AMAZING for one of a kind furniture pieces.... Accent pieces and seriously their…read moreartificial greenery & flowers cannot be best for quality and looking so real! Plus the employees are GREAT!!!!

EXCELLENT! I stopped in on a whim and was extremely pleased with everything. First, Lia, the…read moreowner is super nice and helpful. The store is laid out just right so as to not overwhelm a person. It is bright, spacious and not cluttered and there is NO funky smells. From the smallest item to the largest, the quality was perfect. No junk in this store. I purchased a number of items for my home. I plan to make regular trips to this store.

Great to do business with. Been a buyer and seller there for years. Sandy is wonderful to deal with.read more

Bad representation they don't honor a written price quote…read more Sales manager very unperfessnal

I have been dealing with Hudson furniture for over 3 years since I initially ordered my furniture…read more Save yourself the headaches and money. DON'T buy furniture from this company. After waiting 9 months for the furnture, no big deal since during pandemic, when I asked to have the furniture delivered I was told the headboard never arrived and the set was now discontinued. I ordered another complete bedroom set, waited quite a while, then they delivered the set without the matching headboard. They had to reorder the headboard. They delivered a dresser without the knobs. They ordered the knobs, delivered the wrong type and ordered the knobs again. I foolishly purchased the replacement warrenty for a sofa, which they claimed covered all damage within a 3 yr period. Recently, I entered a claim because the sofa was stained and ripped, they denied the claim. Basically, their service was terribly, they fraudalently sell warrenties that they will not cover, they avoid your communications - didn't answer my emails or return my calls. The quality of the furniture was on the same tier as Rooms To Go.

Gorgeous store and wonderful woman that runs it!! She has redone the floor to have more furnishings…read moreand they are all so beautiful! We came for the jewelry and left with a Swarovski crystal bird. Was treasures she has so make sure to take time to see it all!!

this is definitely THE first place new FL and all residents…read moreshould go to when purchasing for a whole house Floridian redo!!! The ENCORE owners are wonderful and helpful! And their merchandise is only the finest at great prices. I purchased a leather sofa and bedroom set from one of those BIG NAME STORES, and everything basically fell apart within 2 years! A leather sofa cannot be called a leather sofa, unless 100% leather. The one we initially purchased started peeling the top coat off! And the bedroom set was utterly junk. Started breaking at various joints. ENCORE consignment sells nothing but the best with supportive and wonderfully kind service. I have purchased many items from ENCORE with absolutely no regrets! Everytime you visit ENCORE, the store is filled with so many new and unique pieces! Don't forget to stop there first!! Barbara Blostica

A mix of rooms to go John's Appliance and Georgia Carpet Outlet but was higher prices. A…read morecollection of furniture, appliances and flooring seems to be almost an afterthought. I know they started in Texas and they evidently were doing well there until Nebraska Furniture mart opened in Texas and blew them away. The staff has always been great and I feel bad for them as I'm sure this is not a busy place and they're probably not selling much or getting much commission.

I was having trouble finding an LG Range in stock. I went to CONNS and met with Levi. He took a lot…read moreof time with me and found the perfect LG oven for me. It was delivered within a few days. After the delivery I realized I was missing the accessories and owners manual. I called Levi. He contacted LG and arranged for them to send me the items I was missing. I am very happy with the service I received and love the oven. Ask for Levi!