Russell is the man! I feel blessed to have stumbled upon this shop. It's local and better than some…read morenationwide store. He helped me a lot with just one simple gesture of guidance and I can't thank him enough. I will be back and others should come here too, always good to learn some wisdom.

Small, intimate place with the best staff. It's usually Russell at the counter. There's a limited,…read morebut interesting selection of mostly used stuff if you're a guitarist. Sometimes there are some wildly cool guitars on the wall. I've always found what I needed when I went there. His inventory isn't huge, but it's very well thought out. If you're a drummer, you'll love the place even more. This is always the first place I'll go if I need anything musical. Strings, tuners, tambourines, amps, parts, or just a couple minutes shooting the shit with the cool, knowledgeable musician/proprietor. Also, if you're looking for a luthier, they outsource to a skilled and straight-up honest guy. I've brought my acoustic and electrics there several times for work. Always happy with the results and feedback about my instruments. Forget the big chains and give Russell's a visit. Support local business, especially when the local business kicks butt like Russell's does!

My son looks forward to coming every week. Ms. Adrian is patient and thorough. He really enjoys…read moreplaying the piano. The only critique is the place itself is old and dated. It has a bit of a smell that they try to cover up with wall plug ins. I would recommend!

I took my son here originally for drum lessons and he had a great time with his teacher. I came…read moreback after that for a vocal lesson and scheduled my son another drum lesson. It was at this point the owner started trying to force a month to month contract on me after 1 lesson. I explained that my son's grandfather is very sick with stage 4 pancreatic cancer and that we can't guarantee we will be in town every week since we have been visiting him more ( almost weekly ). The owner seemed unsympathetic to this and continued to debate and argue about getting his contract signed. After that, I considered not coming back because I didn't want to give this man any more of my money, however I had really enjoyed my 1 vocal lesson and my son also enjoyed his drum lesson, so I asked if I could pay for another vocal lesson in advance to which he begrudgingly agreed. I explained to him that I would be happy to pay for our lessons a week in advance when we knew we were going to be in town. However that wasn't good enough for him and he insisted on locking me in a monthly contract, and that I would have to next time I came. My son's second drum lesson was great ( yesterday ) and I had my 3rd vocal lesson today which was lovely. Unfortunately, when I came around the corner to the front desk, the owner was waiting for me with a posture and look on his face that said he was ready to argue. Great way to greet a customer upon seeing them. He immediately asked me what I had decided about his contract, to which I declined to sign it and offered to pay for another vocal lesson a week in advance since I know I will be in town next week. He debated me again and said that I couldn't do that and tried to argue that rules are rules, which is just silly in this case. Most of his arguments were based around people in the past not showing up for lessons and them losing money since they would have teachers there still getting paid. However, if someone is paying you a week in advance for an upcoming lesson, you're guaranteed that person is going to show or at least to have their money for the lesson already. In the end though, it is his business and he can make up whatever obscure and silly rules he wants. Just know, that after your 1st lesson they're going to try and force a month to month contract on you and make you lock in a time for every week. Personally, I'll be taking my business and my money elsewhere.

My 6 year old loves it! He's been having such a great time learning new instruments and music. The…read moreprice is well worth it. I love that the instructors really care about teaching the kids and helping them grow, their love for music.

My son has taken lessons and performed with School of Rock for 5 years. He started with a Summer…read morecamp and worked his way up to House Band. It has been a fantastic experience! The teachers are amazing and the performance opportunities keep the kids learning and engaged. His primary instrument is guitar but over the years that has expanded to include bass, drums, and keys. Wherever his passion took him they were able to support him. I feel like I have gotten more than my moneys worth at every turn and I can not say enough good things about the owners, the teachers, and the support staff. If your kids have any interest in music at all you should check out School of Rock.

Space is well organized, big and appealing! I love that customers were able to utilize instruments…read moreto get a feel for what they like and want. I was purchasing a gift and needed assistance for where it would be. An associate redirected me exactly to the room I needed to go to even though they were on the register, checking people out and his line was long. Once I got to the correct section, Jared then helped me, I specifically told him what I was looking for and he came back with different color options that I didn't even know was an option. I'm super glad he did because I ended up going with a black base and gold trim for the DJ set I bought instead of just the generic all black, which is all I thought it came as. He explained what came with my item, and the different accessories I could purchase to help complete my gift. He was patient with my questions and very knowledgeable and went a step above to bring me different color ways of the DJ said I asked for.!

Long story short: No customer service and a bunch of people who hate their jobs and don't have…read morepassion. Long story long: I'm a photographer and videographer that works for a nightclub and they sent me here to grab some fog machine fluid. I made the order online and came to pick it up just cause I live 30-35 minutes away and wanted to make a quick grab and go. As soon as I arrived, I went to the first person I saw and was told "Oh! I'm off already, I was supposed to leave an hour ago, go find another associate.." I then proceeded to walk in the DJ section side because I wasn't directed where the next associate was so I decided to get lost. I saw a gentleman at a counter and stood in front of him waiting to be acknowledged but he just stared at me blankly so I then proceeded to ask him which he huffed and puffed in annoyance. After giving him my name he walked off silently without a word and grabbed my things. When asked for an ID, I gave him a government issued ID and was told with attitude that it had to be a drivers license (this didn't make sense to me cause if my government issued ID gets me pass TSA, I didn't see why my ID couldn't get me pass fog machine fluid.)

Very knowledgeable and such a pleasure to work with. My son needed a new violin and Steve made the…read moreentire process stress free. He also identified the cause of a buzzing sound in my son's old violin within about 2 minutes of looking at it. I would definitely recommend to anyone in Hampton Roads.

I know this guy on a personal level and I can vouch for his outstanding work. I have never seen…read moreanybody so passionate about their work/trade. People are just in aw when they come and pick up their instrument after Steve is finished with it. He puts his heart and soul in everything he does and it shows in his work. I highly recommend Steve for all of your musical/instrument needs.

I thoroughly enjoy my lessons at Music Makers! I am sad that I've only recently discovered it by…read moreway of a close friend. I have currently been taking lessons with Rebecca. I grew up singing most of my life, however I have done it less and less as an adult. Working with Rebecca has shown me that the music has not completely left. Rebecca shows excitement for her students and champions you as you go along with the lesson. The lessons are also very affordable as well. After attending in person sessions for over a month I was able to change my schedule slightly. Even during this time when my schedule was crazy she allowed me to do my lessons virtually. As an adult I cannot tell you how beneficial this is to have someone work with your crazy schedule. I was able to successfully change my lessons to biweekly in a virtual setting. I plan to do more at Music Makers as time and money allows, I really enjoy my time with Rebecca.

What an awe inspiring, talented and committed group! Their passion and drive really brings out the…read morebest in our musicians of tomorrow. The creativity and energy really lifts this business above any others I know! Highly encourage anyone who wants to develop their inner rocker to go to Music Makers!

I love these guys! Music lessons are so friendly and flexible. My daughter takes violin and voice…read more James's picture frames are so professionally done. I entrusted him with all my Broadway playbills. There is always something interesting going on. The kids and I can't wait for Hamilton karaoke night! What a unique hang out!

Shop local! Great spot to take lessons with staff that really cares. Wide variety of inventory.read more

Absolutely terrible. We came in to repair a cello and were told it would take a 45$ flat rate and 2…read moredays. 10 days of repair and several phone calls later we were charged 70$. The arrogant clerk(who on the phone called customers a "bother") refused to negotiate at all and was offended that we would even suggest that their hidden fees were in any way unfair. We had to cycle through employees until we finally met the owner, who after this entire 30 minute ordeal decided to remove half of the fee he tried to spring on us in the first place. He told the angry cashier to do it, and he did, huffing, groaning, and complaining through the whole thing. When we got the cello, the repair job was barely satisfactory, despite the owner's insistence that the repairman's "wonderful" work justified the money they tacked on to what they said they would charge. I wouldn't recommend this place to my worst enemy. If you're looking to get ripped off, held up, and frustrated, then DnD's the place. Otherwise, please, save your money, get better customer service, and a more skillful repair somewhere else in the area.

The knowledge and service at this store is outstanding, and they also make a strong community…read moreeffort. I asked the luthier, Jason, to see what he could do to improve the playability of my guitar. I have tender fingers. Jason spent 15 minutes explaining different variables that affect playability. He noted that the action was a little high, and that sanding down the nut and replacing the saddle would reduce pressure on my fingers. He also explained how a different kind of string, the Elixir, would be more pleasurable to play. I picked the guitar up today and it does feel amazingly better! Also, Duncan, one of the "D"s who co-owns the shop, took a few minutes of his time to cover up a scratch on my headstock AND tune my instrument. I'm very impressed by the quality of work, the attention to detail and the customer service I received. They also host a Bluegrass Jam the third Saturday of each month and will start hosting a Drum Circle on Sunday, February 5th. Eric is organizing the Drum Circle.