Today I was looking for a new pool services company and I lucked up and found BRB Pool Repair and…read moreService! Woohoo what a blessing for me! Gave them a call and talked with Patricia and explained to her what I needed and she took my name and number and had Danny to call me right back to answer all my questions. Danny was very personable and professional and answered ALL my questions by troubleshooting through a few questions about my system. I thought I needed valves replaced because that's what I was told by another company but Danny thought otherwise, and that; was even before he got to my house. Luckily for me, he was able to come out within a few minutes because he was in the area. I left work and met him at my house, almost 2 hours later, job was done. My spa, which I thought wasn't working because of broken valves, once he cleaned my filter cartridges and made them look like new, the spa functions properly. In addition to that, he showed me I had a small blower for my spa which makes more bubbles that I didn't know anything about! SMH.... The money I spent today (a great price by the way) was well worth it because Danny not only fixed my problem, but he taught me a lot of new things about my pool! That's a GREAT repair and service company. If you have a pool issue or need monthly services, please give BRB Pool Repair and Service a call, I promise you won't be disappointed! I finally found me a reliable pool service company! Thanks Danny!

From the owner: Locally owned and operated since 1978, our family is dedicated to keeping yours swimming. Our…read moreknowledgeable staff is experienced in pool repair & maintenance of in-ground pools and spas.

We attended a stage play at this facility. Great parking although it was a short walk. The inside…read morewas nice and clean, the lobby area was small but maybe it was due to many tables for vendors. The theater was set up really nice. The chairs were hard but that's after sitting for long periods of time. From time to time we couldn't understand the performers due to the echo but mostly the sound was good. It's a nice place with lots seating, good stage views no matter where you sit and even a balcony section.

I've only ever been to this location for city events, and it always feels a bit empty and…read moreunderutilized given the lack of people who come here for State of the City addresses, Candidate Forums, etc. that are all broadcast via Stafford METV. From what I've been told, this was the first Civic Center established in Fort Bend County, and there was nothing like it for years until some of the other suburbs started making their own. Despite its age, it's been kept up with very well. The lobby area is well maintained, there's ample parking with the school district parking right behind the building, and the acoustics are solid. In the main area, there are tiers of seating, including a balcony, and the chairs on the floor are movable so different setups can be accommodated. There's a lot of potential. I really think the city needs to figure out more ways to put the building to use. It would be great for smaller events that wouldn't fit well at the Stafford Center's theater.

After meeting with several local pool contractors for construction in The Heights, we chose to work…read morewith Peak Pools and Spas primarily due to the trust we felt from the first discussion with the co-owner, Ben. He took his time walking us through the process (first time pool owners), never tried to upsell with high pressure tactics, and was objective in describing pros/cons of various options. Once the permit was approved, Ben's teams worked quickly and without any issue (or major unforeseen expenses). I really valued having Ben as a point of contact for any questions that we had, and even after the project closed, he was quick to follow up and support any outstanding topics that I brought his way. Claudia and Ben are an absolute pleasure to work with, and I would highly recommend Peak Pools and Spas to anyone looking to get started.

We researched and interviewed 3 pool companies for our pool build in The Heights due to city codes…read moreand smaller lot size. We selected Peak Pools because of their timeliness of response, thoroughness in estimate and honest approach of utilizing what we wanted in a pool, rather than inflating price with extra features. A pool building experience is very taxing and a long process over several months, but Ben Peak coordinates the contractors and holds each team accountable and to a timeframe. This is truly a family business and it shows in the quality of their project, past referral responses & their willingness to make their customer satisfied. We highly recommend Peak Pools - their finished product has made our backyard experience a joy

This was the first pool that we built in 2026. McKinney pools help us every step of the way…read morebuilding our dream pool. Always professional, on time. Communicating every detail from the ground up! We cannot say enough about this pool company. Only the best.

Mid 2020 we began our search for a pool builder. Our neighbor had a McKinney Custom Pool and…read morehighly recommended them. We had already met with several builders but decided to check them out. After meeting with Jeremy (owner) and providing our ideas, he custom designed a pool and spa that was perfect for our needs. The project was complete in February 2021 and for the past 5 years it has been trouble free and easy to maintain. I attribute that to their employee's craftsmanship along with the materials and equipment they used and installed. The Pool/Spa is energy efficient due to the high end computer controlled Hayward equipment that can be pre-programmed or controlled remotely with a phone app. I could go on with the many features it has such as Freeze Protection Mode, LED pool lighting themes etc. But, their customer service is what stands out. Anytime I've called, emailed or texted they have answered my questions right away. Having been referred and then referring another, that alone should speak for itself.

**Beware of long review on why not to hirer Backyard Innovation**…read moreOn 12/20/2020 I signed a pool construction contract with Backyard Innovation Pool Company owned by Kris and Christy Macri. What I thought would be exciting 2-3 month constructions project became an expensive year long nightmare. During the first week in March they had the gas, internet and electric companies come out to survey my backyard and mark the location of lines. Excavation commenced on April 3, 2021 but was halted same day because Kris and Christy failed to properly locate the electrical line prior to excavation and a line was almost damaged by the digging. This was red flag number one. Excavation was completed on April 20, 2021 after having line re-routed. Then for the next 8 months there were multiple delays, excuses and request for more money above the contract price. Red flag number two came during the months of late April through August 2021. During May we possibly had above seasonal rain fall which delayed progress but my problem with Kris and Christy was how they prepared and managed for it. They did not properly cover the site nor continually pump out the water to keep the area dry. It led to a cave-in where the electric line was re-routed and left the re-routed line exposed. They didn't actually come out until I sent a video of frogs using my cave-in mud pond as their singing grounds throughout the night. Afterwards they came out to evaluate the dig site and pump out the water. Not much happen after this point except mid-June I met with the Kris and Christy to discuss the lack of progress and my concern for the integrity of my pool. At this point they stated it would cost me additional $12,000 to fix the cave-in but they were willing to pay half. I agreed to this because I just wanted my electric line protected, the contract did not address this explicitly and I wanted to expedite this process. They boarded up the side wall of the pool about a week later, but minimal work was done on my pool for the next month in half. I sent multiple text to Kris and Christy about the lack of work on the steel frame and plumbing. I got multiple excuses on why no crew was working on my project. Also complained that the recently fixed cave-in seemed to be worsening again along with what little steel and plumbing work that was done was now floating in water from rain. Again excuses. I was told things would move more smoothly once the gunite was poured. Red flag number three occurred on August 20, 2021 when they started pouring the gunite. What should have been an one day task turn into a 12 day project. It led to gunite on my patio roof and the end protect was poorly done with uneven walls (see pic). Red flag number four, during the September and October not much progress occurred but got multiple excuses. Though they requested more money, stating the cost of the tile and decking material had gone up due to COVID. Also they inform me, my pool equipment/pumps were still on backordered. At this time, I asked why my material and equipment hadn't already been ordered at the time I signed my contract and selected my material back in December 2020 and January 2021 which should have locked in the prices. You guess correctly more excuses and blame placed on COVID. Like an idiot, I agreed to the price increase in material because I just wanted this to be over. Mid November they started tiling my pool. I was told they would complete tiling, the plumbing (without the equipment) and electrical portion over the next week. Of course, this did not happen. Final red flag, it took 2 weeks to complete the tile. The plumbing was completed a couple days before Christmas which left by backyard and front yard a mess and the electric portion was never completed. I sent a text to Chris and Christy stating how my front and backyard was left. For a couple days I received no replies but then receive a text on December 17 from Kris that all of his crews are off till the 2nd week in January and he would have the cleanup done in the 2nd week in January. I replied it wasn't acceptable but never received a reply. I decided not to let this ruin my first Christmas with my family since the COVID pandemic and will deal with it after Christmas. The next time I got reply from Kris and Christy wasn't until January 12, 2022 after sending two text for updates after the New Year. Surprise, again they asked for more money to complete my pool. It would have been a 32.9% mark up from the contract stated price. I would like to point out the fact that on my same street another house had started building a pool in earlier November 2021 and completed it by Christmas. At this time, I reach my endpoint. I decided to fire them and involve a lawyer. A little late I know. It took me a while to find a company willing to take over the project for liability reasons. Luckily a pool renovation company was willing to take over my pool project and started work mid-March 2022. Since then, they have found

**Buyer Beware** Kris Macri and his team at Backyard Innovations built a swimming pool at my house…read morein Richmond, Texas. The project started in late 2020 and completed memorial day weekend. I never had any issues contacting Kris during the building process. Once the pool was completed, we noticed that the pool deck was cracking and there was a large discrepancy in the plaster color/shading (within 1 day of pouring plaster). We notified Kris and he said he would take care of it in the "off" season when we weren't using the pool as often to swim. He told me he would drain the pool, acid wash the plaster and then re-fill the pool in hopes this would correct the discoloration in the plaster. He was also supposed to send his crew back out to repair the areas where the deck was cracking. I have been trying to schedule a follow up with Kris since the beginning of October and he has only replied once (10/18) telling me was going to check with the plaster crew. I have followed up with calls and text messages weekly since then and never got any reply since October 18th. Per his contract the plaster and decking are covered under his warranty so the fact that he is not communicating with me is very frustrating.

Terrible service so far for my in-laws. They have had this service since fall 2016. The weekly pool…read moreservice guys act like they're working, but not too sure since the pool is currently green and no one can swim. Say they will take care of it but just keep sending out a different person each time. Run around answers. Gave my father in law "direct-line" to the company owner. It was just the regular office number when we called. No answers. Green pool!

I would not even give these people a star. They gave my wife such a hard time. She called to…read moreschedule a pool cleaning and these people didn't even show up when they said they were going to. Then they proceeded to charge her credit card for services not even rendered. What a joke!