Excellent service! My engine light came on and they had the nearest availability. I saw great…read morereviews and thought I'd give them a shot. Finding a new mechanic can be tricky and frustrating however they made the process so easy. I requested a diagnostic and of course my engine light was no longer on. He spent over an hour trying to find the problem and said he was available if it came up again. Sure enough it did the next day and he grabbed the part and fixed the issue. This is the first time I felt I got a great price, service and communication from a mechanic without feeling like I got duped once they left. I hope they know they are my go to service now. I highly recommend.

Nice guy but prices a little high and only a 60day warranty…read more I need more peace of mind for my money spent

team was very nice ! I went to get my inspection for my sticker and they were very accommodating…read moreand very friendly and just very nice people all around. I really do recommend going for any car issues that you might have

I can't thank Rafael enough for helping me fix my vehicle. He's honest, upfront, and has very good…read moreprices for the work they do. He took the time to show me the things that were wrong (screws loose on the gasket, oil all over the engine, etc) and also pointed out how the previous auto place i went to was sloppy and unprofessional. The service was outstanding. They will now be my go to auto place to go from now on!!! Thank you J&I!!! I'm so grateful!

Bryan installed a new AC unit in my RV. What went well? Everthing! He is great. Competent. Polite…read more You name it. But right now he is on vacation. I need him. Help!

Bryan explained everything that he did. Air Conditioners were both cleaned and tested. One needed…read morea start capacitor and he had one on the truck, A/C was acting funny and the house batteries in our RV were not holding a charge. Bryan came out today and removed the old batteries and replaced with ones that I purchased. The 2008 RV had corroded battery hold downs that he had to cut off and then go and find replacements for. So he made new J bolts from threaded rod and installed them. Can't thank him enough for solving our issues. Prices are reasonable. Give him a call if you need work done.

Tim and Gabby did a great job on my car! Would recommend this company for detailing to anyone in…read morethe area

Great experience. Fast quote and availability. Arrived on schedule and did a great job for less…read morethan quoted competitors. Exterior detail w clay bar plus wax with standard interior clean on my GLE 53.

Excellent service! Friendly and efficient thanks, great haircut. Thanks and we'll be backread more

Great ambiance. Very friendly staff & great haircuts!!! I take both my teenage boys & myself to…read moreget haircuts here. Both Lina & Mario give great haircuts to a multiple of different hair styles. Would recommend to anyone I truly care for!!!

The under mount covering of my car required repair the technician was able to replace the screws…read morethat were missing that held the cover in place mind you I am a nurse and was on my way to work in the medical center I was in and out in no time but the best surprise no charge ! I don't require car repair service often however on the occasion that I do I have received excellent customer service on each visit I recommend Fire Stone for your service needs

Amazing service!! 10/10 would recommend. Mike is great! Came for my inspection and he updates you…read morethrough it, always has a smile and very communicative.

Second time here but first time inside. Only came first the free Easter bunny pictures that my…read morecousin booked online. But wowzers! It was a lot more to see. I even was considering buying a vacation. Too many hurdles tho. Love it here! It's like a dealership for fishing

We came in to check out the hunting selection. We initially spoke with a representative who was…read morealready helping another customer. Even though he was busy, he was very friendly and willing to help. He let us know he was assisting someone else and asked another representative to take care of us. Honestly, I wish we had waited for the first gentleman. The second representative, a larger gentleman, came over to help us, but the experience was completely different. My fiancé was trying to ask questions and have a conversation about the products, but he came across as very rude and standoffish. It genuinely felt like he didn't want to help us. Customer service plays a HUGE role in whether or not I spend my money in said establishment. We left without making a purchase. Hopefully, future customers receive the same level of service we experienced from the first representative, because he made a great first impression.

Great and friendly service. I signed up for the monthly plan right away. And canceled my previous…read moreprovider. Much better service.

When I brought my car to get it cleaned, I specifically showed the man I paid that there was some…read moreolive juice spilled on the rubber mat in the backseat. When I went to get my car, I looked in the backseat and it was not clean at all, so a man came over and sprayed it and wiped it some more, but it still was not clean. The man even said that it didn't look like it was gonna be hard to clean and then they didn't clean it.

I would like to commend Group 1 Toyota SW Houston, TX for there superb assistance, professionalism…read moreand the three staff members that assisted. 1. I was introduced to Luis Guerra to find my needed vehicle that wasn't on the lot. Luis offered his assistance with no guarantees, that's all I could ask for! Within a week's time he had located the perfect truck for me! 2. Obinna Izuakor - Luis handed me off to Obi to structure my purchase, he introduced himself to my family and I the proceeded to assist. Obi further provided an unforgettable purchasing experience, all with a smile and great demeanor! Keep up the great work Obi! Remember Footprints in the Sand and the Serenity Prayer! 3. Nick the Finance Manager - We progressed to the Finance Department then called in by Mr. Nick/Mr. Finance! Nick welcomed us in with a smile, not missing a beat and seamlessly moves through our options. He assured me that if there's anything he could assist with to reach out to him directly the handed me his card. It all was like family, God loving young men assisting me with a very high level of competence, knowledge and straightforwardness! In today's time, I was elated to receive such a high level of service across my entire purchasing process. I appreciate you all at Group 1 SW Toyota Houston, TX! Truly! The Gloston's

I bought a Cross there a couple of months ago and post sales deliver is POOR!!. I had issues with…read morecleanliness of my NEW car and stains that are still not made right by the dealer. Buyer beware. Drive a little further for better customer service.