Denise was on top of my mortgage loan from day one!! She handles a major hurdle with my former…read morelender and stepped in to close our home loan. Denise is awesome!!!

My wife and I had recently decided it was time to move on from our old home and buy a new house…read more After searching for about two months we finally found our new place! The next part of the process was to get a loan to finance the purchase. Since I had a fantastic experience with New Horizon Mortgage on the refinance of my prior home loan, we decided to utilize them again. Once again, they did not disappoint! Steve and Melissa made the process really easy for us and answered any questions that came up! Steve even promised to keep an eye out for us when mortgage rates drop so we can look to refinance. Awesome service and professionalism! It is no wonder they have been in business for over 27 years!!

We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

This is a very flexible business office. The loan officers here are courteous and generous with a…read morevery unique way of keeping the best interest of their clients at heart. They have integrity and very credible knowledge of every type of real estate transaction. Mr. Lopez is always available to answer questions and he exceeded my expectations.

From the owner: No cost refinance home loan. Lower your Mortgage Loan Paymentsread more

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Laila and her team were there for us every step of the way. There were times when I didn't think we…read morewould be able to afford our home and Laila worked with us to provide support and guidance that helped us get a better rate with better terms. In fact, she helped us close in 15 days rather than the allocated 30 days!

We worked with Laila Abdulla in May 2018 to buy our first home. She was very patient and thorough…read moreand went through the whole process with us. She took time to get to know us and our needs and advised us on the best course of actions based personalized for us. She answered all our questions and was flexible and worked with our time and schedule. Even after we bought our home she is still available for us to reach out to her if we have any questions. We have recommended her to our friends and family. We would definitely work with her again when the time comes.

Security Services is not my personal bank but it is the bank we use for the PTA I'm on. As the…read moretreasurer I spend more time at this bank than I do at my own personal banks. I've had poor experience time and time again here and at their other locations. My first issue was when I needed to be put on the account. I called first to get the information I needed to bring with me when I came in. Because we are a nonprofit everyone on the account needed to be present. Coordinating 4 schedules of 4 busy people is hard which means I want to make sure we had everything we needed when we came. Would you like to guess what happened? Sure enough, I was given the wrong information about what to bring. I was never told we needed the minutes from the board meeting where we were given authorization to be on the account. That was an entire trip that was wasted. We eventually made it back on another day. My second issue is that not all the locations have the change counter/machine. I went to a branch that didn't have one and they refused to let me deposit the money at that location. I was sent to another location. While I understand that $20 in change is a pain to count, YOU ARE A BANK! When I went to the second location with the change the change counter/machine ate over .80 cents. While this isn't a big deal normally, when I'm having to account for every cent for a nonprofit it causes issues. And at this point I didn't have time to deal with it because I had spent my lunch driving to multiple locations. The last issue, for now, is the long waits. When calling in there were long waits on the phone where you usually get transferred around. The waits are also long inside and in the drive thru. I'm not talking about 10 minute waits. I'm talking about 25-30 minute waits. I'm here now and there are 4 tellers for about 30 people waiting. Matter of fact I wrote this whole review while here in line Credit unions are great, I have a different one for my personal account and love them to pieces. There are many out there so choose one that has better customer service!

I like my bank. But this location is almost always so busy. Takes so long to get through the drive…read morethrough most days and going inside isn't much faster. But it is my closest location and the staff is always friendly and helpful. I go to other locations when I'm in other parts of town, which don't seem to be as busy as this one. Maybe a few.more tellers working the lunch shift would help. I'm routing for faster service here.

Had the best experience working with Leahy Lending! I had a extremely complicated situation with my…read morebuyers and Ryan and James saved the deal and were wonderful to deal with. I highly recommend these guys! Trusted and true!

I had shopped multiple lenders looking for the best rate and someone that would advise me on the…read morebest path. It wasn't even a competition between the lenders, Leahy lending was by far the best. I worked with James on a refinance and he advised me as if it was his own home. The other lenders were obviously just trying to rush through the process and just get it closed, but James at Leahy Lending took the time to actually tell me the pros and cons of different paths and advise me on the best way to meet the goals that I wanted out of the refinance. I would highly recommend Leahy Lending to help with a new home or refinance. They can make a very confusing and process approachable and easy to understand.

DO NOT USE THIS COMPANY. Although they claim to have years and years of experience they do not…read morehave a clue what it takes to close a loan. Not only do they not audit your file correctly, they drag their feet and we lost money waiting for them to do their part. We tried so many times and every time they came to us at last minute with an issue that they had missed somewhere along the way. They finally gave up and just told us to go somewhere else. We did and that company closed out our loan in two weeks and informed us of the various errors in calculations that their in house people made. They miscalculated our income and expenses. Richard and Chris Marqueee are worthless in the industry. When we approached them about reimbursement for the expenses we incurred for following their direction they declined to assist us. DO NOT USE THEM, your family is better off getting help from another company that can actually help you.

Mr. Brandon Welch was an amazing help. he helped me with my financial needs. I'm grateful for…read moreCredit HumN

The new concept is stupid, what bank doesn't have any coins. Last straw, closed all accounts and…read morewas asked if I wanted cash or a check. Of course I want cash, we are done here. They didn't have the .39 cents so they rounded it up to the next dollar. Good for me but not exactly a good business model. Had been a member since 1986. And I agree, it's a stupid name.

OMG! I made a mistake and got a few return payment fees. I called their call center but it wasn't…read moretheir mistake so they weren't able to help me. I got mad and left a mean review. THEN BRENDA THEIR CALL CENTER MANAGER CALLED ME PERSONALLY!!! She listened to my story made a special exception and saved me!!! It was like something out of a movie!!! I've worked at other banks that didn't treat me this well!!!

For whatever reason I was denied an account but they placed a hold on the money I was going to…read moretransfer which last 2-4 days. They can remove the hold and neither can my bank. Maybe change you system to approve or deny before you make MY money unavailable to me. Hands down worst bank experience ever. If there were a zero star option it would still be too high.