We live in Austin and we're buying a new home and we turn to Steve and Melissa at New Horizon…read moreMortgage San Antonio. All I can say is Fantastic! Ours was not a simple New home purchase: we had multiple investment properties, had just bought another investment property and we're selling our home. His relationship with the underwriters allowed him to give us assurance he could sort it out: within 30 days we just closed on our new home. ! Melissa was wonderful with the details and communication. Very professional. Steve is quite a genuine character! He's very focused, down to earth, very sharp & huge experience. I'm recommending him to all my friends. And he worked out loan on Christmas Eve to ensure it closed on Dec 29th smoothly. Oh ! And the best rates and no games with fees and points. 5 stars

Denise was on top of my mortgage loan from day one!! She handles a major hurdle with my former…read morelender and stepped in to close our home loan. Denise is awesome!!!

Misty and her team and loan people were awesome and made my home buying process seem easy! Highly…read morerecommended!

We had an absolutely wonderful experience working with Kristin Bailey and her team at LoanPeople…read more From start to finish, they were professional, transparent, responsive, and incredibly easy to work with. Buying a home can be stressful, but Kristin and her team made the entire loan process feel smooth and manageable. They worked extremely hard on our loan, followed through on everything they said they would do, and kept us informed every step of the way. What stood out most was their honesty and integrity-qualities that can be hard to find these days. Kristin truly went above and beyond to maximize our seller credits and delivered exactly what they promised. We always felt like we were in good hands and that they genuinely cared about helping us get the best outcome possible. We are so thankful for all of their hard work and dedication. I would 100% work with Kristin and her team again and highly recommend them to anyone looking for a lender they can truly trust.

terrible service I went through drive-through to try to get helped waited about close to 10 minutes…read morefor them to even speak to me just for them to ask me to come inside for my cash deposit with my check I go inside. They tell me it's gonna be a 10 minute wait for them to get my cash. I get called back up to the teller just for them to tell me that I cannot cash this check out because of the way it is I end up going to another RBFCU a mile away and I get helped and get my cash in five minutes! the Leon Valley location just seemed like they were lazy because their drive-through was packed from customers and was an inconvenience to cash my check due to the time. will no longer even contemplating coming to this location due to this experience I had today.

Excellent and painless process for a loan, fast service, love the video conference for the loan…read moreprocess, i think it speeds things up.

My previous mortgage company that I was dealing with kept giving me the run around. With Madge,…read moreAndrea and their team, I received immediate assistance and always answered my calls. Have me up to date information and kept me informed of my loan. I'm extremely satisfied with the team and will recommend them to friends and family...

Madge and her AmeriPro team was excellent and professional. Madge talked me through the entire…read morerefinance process and apologized for all the federal regulations that we had to deal with. It was exhausting, however she tried to make to process as pleasant as possible. I was able to quickly close. I am now saving over $1500 a month. Can't bark at that!! Overall, Madge was very helpful and had great advice. Thanks Ameripro and Madge.

This is by far the best VA lender I have met. I have been in Real Estate since 1984. You are a…read moreVeteran there is nowhere else you need to go. They have VA loans down to a science. They will help you out as a Real Estate Agent or a buyer and help the seller understand the VA benefits. I think it was well put that it is not well understood to the general population that VA regulations have changed and the benefits really help the buyer and seller. Respectfully Michael D. Benninger

Shout Out Time For all those starting the home buying process and looking for a reliable,…read moreknowledgeable and responsive mortgage loan officer, Christopher Lantagne is your man. As a recently retired 30+ year Command Chief Master Sergeant, Chris continues to educate and support his fellow Airmen, Marine, Soldier, Sailor, Coast Guardian, Guardian and Veteran maneuver through the whole VA Home Loan financing process. He's join me in multiple ZOOM conference calls with several active duty military clients stationed overseas, provided them with knowledge about the various loan options available to them, followed up with their requests, kept them on track with his own status checklist and ensured they had everything they needed prior to Closing Day. To say that he has a good work ethic would be an understatement! He's been an intrical part of my success as a new Sales Agent and someone I would definitely recommend partnering up with. Give him a call and let him know Andrew sent you! Christopher Lantagne NMLS #2021113 Residential Mortgage Loan Originator U.S. Air Force Retired Cell: 850.585.7105

I changed banks after a certain bank started to charge me for using my money, they started adding a…read moremonthly fee. I bank at RBFCU now. Wonderful, courteous staff. This was the first time I was at this branch. The lady at the front, don't know her title, she assists people with question and banking needs excluding transactions). She assisted me with getting a debit card as my branch now uses the money machine to contact a drive through teller and seems that a debit card is needed. She was on the phone when I walked in. She acknowledged me to let me know she realized I was waiting. When she got off the phone she apologized for the wait, very professional. Afterwards went to the teller for a transaction. He was very helpful for questions I had. It's nice to know RBFCU is consistently professional at all branches

I'm a member and I needed to get some important documents notarised. Gabriella was very helpful in…read moredetailing what I needed and assisted me through the process. The visit was efficient and quick, which I very much appreciated. Please give her a raise! She's excellent.

The worst mobile app in Banking history. A check deposited on the mobile app Friday afternoon won't…read moreeven show partial deposits until Tuesday MAYBE. Prepare for less than a handful of locations to serve the entire San Antonio area, an unreliable App, and locations half a city apart. Best bank elsewhere.

This location in The Quarry replaces the location that was on Austin Hwy near WalMart…read more It was a smart move because this location is more accessible and closer to the center of town. I love the open and fresh interior design and same helpful and welcoming attitude of the employees. There was a steady stream of customers and they all seemed as happy I was to be Navy customers. Great job Navy FCU!

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Stephy from GFS is so knowledgeable and helpful. She is able to get loans for people who think they…read morecan't get loans. She is always available and patient when answering questions.

I'm in the early stages of the home-buying process but I've shopped several lenders. I found there…read moreare no "stand outs" as far as pricing and rates. The lenders vary in the amount of Negotiating they're willing to do, too. What I really love about Gold is Popi You need a job take out a mortgage. Popi works with me outside of my work hours so I don't have to disrupt my work schedule for this home-buying (time consuming) process. I also realize that it's outside of her work hours so it means a lot. There's never a question that she does not know (or is not willing to find out) and I always get an immediate response. She'll talk numbers but she'll also check up on you to see if you got the house you wanted. She goes far beyond any Originator would! Before I decide if I want to make an offer, I give her the purchase price and she tells me my estimated payments within a matter of hours - even if its late. She's been the best asset in this whole process! After reading my review, I feel like I should add a disclaimer: she did not pay me for this endorsement Just kidding but she's pretty awesome!