These guys were absolutely AMAZING. They were incredibly professional and accommodating. I was the…read morelast car of the day for them - they didn't even start until 4:30p and they stayed until almost 8pm (without complaining once) to make sure every last little detail was covered - which is saying a lot since my car was covered in "shotgun tar." My car has never looked better! Nick was the contact person. He made it easy to schedule an appointment; he actually called when an earlier appointment date became available; they arrived promptly and on time; and he followed up with me the next day to make sure everything was good. These guys were true professionals. I would recommend them to anyone and everyone and will definitely be doing business with them again!

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

Made an appointment online for last week. Paid my $50 deposit. On the morning of the appointment…read morea lady called to tell me I was not on the schedule and could we make another appointment. That appointment was for today, 5/19/2025 at 12:30. It is now 2:00 and no one has shown up. I've called the office twice, went to voice mail each time, left name and number - no response. Sent an e-mail 40 minutes ago - no response. Do NOT recommend Prime Time Mobile Detailing! I will be working on getting a charge back on my $50 deposit. After posting that... drove up to Harris Teeter for some dinner fixings around 4:15. When I got back home saw a van sitting in front of the house and a guy talking to my wife on the porch. Seems he was the man from the detailing company. He apologized for the "miscommunications"and said my appointment was shown as being at 2:30. There was no "miscommunication!" I had received several texts from Prime telling me my appointment was, in fact, 12:30. I had also called them, as stated above, twice as well as emailing. The was no "miscommunication" - there was an absolute lack of communication on their part. And even if my appointment was at 2:30, it was now 4:30. I told the gentleman I would be having the work done by someone else and had already gotten my charge back from the bank.

Scheduled an appointment online, received confirmation emails and text, they never showed, tried to…read morecall and it went straight to voice mail. Voicemail box was full so couldn't leave a message. If you book online they require a $50 deposit. Don't waste your hard earned money.

Have used them several times in the past and been extremely satisfied with their services.will…read moredefinitely call on them again.

I chose bucket of suds on a whelm through a google search, they were the first company that came…read moreup! When I called the guy that answered the phone was very nice it was then I knew that I had made the right choice. Whomever answered the phone was extremely respectful and willing to help me! I called on yesterday when the weather was bad and they were able to still help me. We were in communication for a couple of days, because of the weather I had to move the appointment twice the guy never got upset he just made arrangement for me to have it at a later date. He sent confirmations of moving the appointment via email which I thought was great. Paying was also very easy. He sent me an invoice via email and I was able to pay it quick and easy which was amazing. When the service team arrived they came in their logo'd van it was pretty cool and they got to work right away! The guy didn't make me clean anything he told me that he would take care of everything! It was so convenient because I didn't have to go anywhere they literally washed it outside of my home. They did an amazing job. They guy who washed my car was extremely nice and made sure that he communicated effectively. I was very impressed with the job that they did and I will definitely recommend them to anyone that I know in need of a car wash. Overall convenient, great price awesome service and impeccable job! Best car wash I have ever had.

When a technician actually arrives at your house, they do a really good job…read more The problem is that they often reschedule. Sometimes with 24 hrs, sometimes with 20 minutes notice. And then they have no availability for several days. I tried to make an appointment a week ago. It's been rescheduled twice and if they show up this time, it will be 10 days from when I requested an appointment to when they actually wash my car. I feel like if they could figure out this scheduling situation, they would be more profitable and have higher ratings, because who wants to wait 10 days to get your car washed???

Why on earth does this place have low reviews? This place is my favorite. They do such an amazing…read morejob cleaning my car. It looks better than it did when I bought it. Super affordable prices for the work they put into it! Well worth it! Don't judge a place because they have a few lack luster reviews. This is well worth it.

Brian was very responsive and helpful! He did a great job at getting rid of all of the accumulated…read morepet hair and grime in our SUV. We would recommend Brian, and will definitely be calling on him to keep our rides looking like new!

Brian did a great job! Will call again for regular car detailing. Good value and personable.read more

I tried reaching out because his car wash machine did not work and he is not answering me it…read morecharged me $11 and It didn't let me use the car wash and I tried to reach out

Synopsis - The only place that I will go to get anything done related to tinting of windows…read more I went to 5 Star back in 2020 to get my Wrangler tinted for the first time as it was one of the most highly recommended and best rated window tinting shops in the area. Over the last six years, the tint on my Wrangler did not fade, wear, or deteriorate at all. Fast-forward to this month and I had to go back to five star to get a new window tinted on my driver's door after having my car broken into. Setting up an appointment to bring my Jeep in was extremely easy, the pricing was straightforward and upfront, and the work was done extremely quickly. They take incredible pride in their work, and the quality of their tinting shows. This will always be the one and only place I will recommend people take their vehicles to get tinted. 5 Tinted Stars out of 5!

I recently brought my car for tint Wednesday February 18th. I was able to book faster, than I had…read moreexpected, in fact I was the first customer of the day. The staff gave professional, exceptional customer service. The difference in the tint percentage was explained to me very well. My car was ready in the amount of time that I was given. Not to mention the price. I highly recommend. Thank you for your service.