Living social coupon was available, so I purchased. You can reserve your time online, and the…read moredetailer will call you day of to confirm/make sure the time is still good. They came with everything they needed (although I did let them bower power because the generator had randomly stopped working on their truck, and I was happy to do it). Did an amazing job - the car hadn't been cleaned inside or out in 6 months - and it came out looking good as new. He scrubbed the mats, wiped down the inside and windows, cleaned the outside, trunk, tires and rims, it was literally every surface in/on the car. I will definitely be going back. Be sure to tip your detailer well, from talking with him they have some pretty long days - and even though I was the last of the day he didn't slack.

To be quite honest and fair, I bought this deal on Living Social to try something new. I have a…read morevery busy lifestyle, so even taking my car to an Autobell (who always does a wonderful job with my vehicle for $40 or less) was out of the question at the present time. The review on their website were quite good, so I was excited. I had to book an appointment a couple months out, due to so many bookings. I live in Raleigh and work on the Wake Co/Durham Co border. I asked them to come to my place of employment, assuming I'd probably have to work from home that day so they could accommodate my service in Wake County, but they accepted the Durham appointment with no questions asked. I was impressed. Long story short, even after checking with my company's security and getting an okay for them to be there, there was an environmental hazard with Durham County regarding soapy water run-off that both I and the Shining Star Mobile Detail employees clearly had no idea about. I don't live in Durham County, so unfortunately, I had no idea two neighboring counties could be so different. Even after offering to accept another appointment another day, or even move my car to a proper location as to not upset the City of Durham ordinances, I was ensured there would be no problem by the 3 gentleman cleaning my vehicle. They finished the task in 30-45 minutes. I was only a little upset about the job they had done. I had tipped them $15 and paid almost $60 for the coupon only to have to go back over the WHOLE outside of my car to get the wax off, and re-clean the inside of the windshield because the streaks made it difficult to see while driving in the sun. I still wouldn't have written a complaint until receiving an email from the "Marketing Director" stating such things as "Usually there is a charge for servicing outside of Wake County," and how they "went out of their way to service me only to almost receive a citation from the "City of Durham." Basically that performing a service on my car that they INITIALLY accepted to perform burdened their company. Then I saw they had slandered me and written the most absurd comments about me on their company's Facebook page! First off, who even posts about disgruntled customers? Any legit business would handle those offline and concentrate on the positive reviews...but to make multiple posts on FB about it and be so disrespectful and rude to a paying customer....out of control! After 6-10 emails back and forth, being completely slandered on their business's Facebook like a 12-year old gossip column of name-calling and fabricating, and after explaining to Ms. LaTonya Taylor how ludicrous this whole mess was, this was a direct quote from a personal email from their "marketing and public relations department: "It is your responsibilty to know the policy of your work place as well as the county that you work in, before you ask someone to perform a mobile service for you. It is my job to make sure that customers do not compromise our company over something that is the customers responsibilty, and I will make the customer aware when they have done such." My only response to the above is "wow." I paid a total of $75 to have a half-a$$ job done on my car, so they could beat the environmental "po-lice," and then be told it was MY job to know the laws regarding a business I know NOTHING about before I ASK them to perform a mobile service. Are you freaking kidding me? I tried to be nice and tip and apologize and I got nothing in return except slander and disrespect. I am sorry, but if you want a good job done on your car, go to Autobell. They won't hassle you for not educating yourself on the ins and outs of THEIR business and environmental laws, and promise they sure as hell won't leave wax on your car and streaks on your window!

I had been searching for a detail shop in the Wake Forest-Raleigh area where I could take my truck…read moreto get it fully detailed. A friend referred me to Down Right Detail, and since the price seemed reasonable to get my truck throughly cleaned, I decided to Give them a try. As down right is a mobile detailing service, they were able to come to my residence to wash the truck. I was very impressed with the level of service, and how truly detail oriented the owner was at getting weeks of accumulated crud off of my vehicle. The detailing included wash, wax, shampoo and a treatment to rid the passenger compartment and heating and cooling vents of stale air. The carpets, and all areas inside the cabin were deep cleaned and made my truck look brand new. Overall it was a great job and I would not hesitate to recommend this company to my family or friends.

Great place to wash your vehicle- serving the Community for a good while. Having your quarters -…read moredollars- & $5 bills more convenient but the owner is sometimes next door to make change and machines available for change sometimes. This location convenient to a major interstate and other routes

Great employees, great wash, easy go through center, and price variety is good!…read moreMy suggestion is to have individual bay towel and accessories or a lot more mobile accessories units for customer convenience! I will return !

I enjoyed washing my car with Sam's Xpress. One of the best in the area. Eli was so kind and…read morehelpful to offer to help me wipe down my car after my wash. He's such a great employee that should be recognized for his efforts to provide a great experience and exceptional customer service that goes above and beyond. I am pleased with my experience and my wash. Thank you!

Love the touch less car wash. As long as the automated touch less car wash is in service, wright…read moreway will always have a customer (:

I ask for the basic wash $12 so the attendant says tap which one you. So I tap the bottom one (not…read morewearing my glasses) I saw basic and tap which was for basic plus $18. She never showed me the entire page to make my selection for just the basic wash $12. So that's a scam to get customers to pay more. The washes are ok a quick wash vacuuming and go.

I purchased a monthly plan on Apr 24; as of 5/10, they haven't added my license plate to the…read moresystem. I've texted the number provided by the attendant to no avail. No response. Please get with it!! Attendant very nice though. He does start the wash for me.

Don't waste your time or money. The quality of this carwash has gone down dramatically. The free…read morevacuums don't work at all!

I used the Yelp AI assistant to help me locate a gas station with a drive-through car wash as I…read moredidn't want to spend $25 on a basic car wash. The Yelp assistant helped me locate a few places near me and I quickly found one which had several options for car washes. I was able to get gas and get a $10 car wash, which was all I needed to get my car clean. I like using this assistant. It helped me find something relatively quick with the needs I was looking for. Car wash turned out great. It was easy to use easy to get in and out.

I went in and in a good mood asked for the $20 wash that seemed to have all the goodies. The fellow…read moredid ask for my phone number which seemed a bit odd but I had the impression it would be for a discount on a future wash. He handed me a piece of blue paper and off I went. Getting home I read the fine print and it said that my credit card would be charged automatically forever, probably once a month. I drove back and insisted that they cancel this. In my mind this was clearly an intentional SCAM to ding my credit card without my knowing on a continuing basis. The fellow was an older gentleman, not one of the kids so he clearly knew what he was doing -- which was purposely NOT warning me that my credit card was now in their hands. The other older fellow did cancel this, but I also need to watch my credit card summaries as I would not trust them at all.

Hands down one of the best car washes I have been to! Even though the trash cans were full. It was…read morein the middle of the night when I visited. I recommend using the Soft Touch automatic car wash. However, there are so it yourself sprayers. The automatic machine on the end (soft touch) was amazing with my SUV. I got the top package which was only $14 and it had sensors that located your tires and then this circle scrubber would compress and spin your wheels and tires. Impressed and my suv is super clean!