Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

Excellent customer service and polite, professional staff. Prompt and deliver a quality product…read morewhen they say they will. Chris is a true professional and genuine honest person. A pleasure to do business with.

yeah found this place to cut a piece glass Jason very nice and helpful $28 and may be ready to day…read moreif not tomorrow for sure same piece at Nashville Glass $150 on 2nd ave and rudeness included for free

I was referred to this company by our contractor and, unfortunately, should have known better. From…read morethe start, I made several calls to have the job site name updated from the contractor to our own names. Despite multiple requests, they never made the change, which led to a series of issues during the installation process. On the first attempt, the installers showed up without the correct glass size and left the remaining materials at the house while they waited for the correct pieces to arrive. I called at least six times to get the issue rescheduled, but staff repeatedly failed to return my calls. When the second attempt was made, the installer ignored our complaint that the glass was still too small. The owner then came out, only to agree that the glass was indeed flawed. Finally on the third delivery attempt their scheduler fails to call us until installers were less than five minutes from the house. Fortunately we were home, but this just exemplified our entire experience. After three install attempts, two months of waiting, more than 10 calls I made to them, one unannounced-person meeting with the owner, and only a partial refund of less than 10%, we finally received our correct shower glass. Zero accountability, poor processes in place, and terrible customer service. It's a wonder how companies survive being run so poorly.

Polite, prompt, professional, and REALLY nice glass work. Customer service is OUTSTANDING…read more Installers were careful to make sure pets were safe before opening any doors/gates. I will definitely use them again. Custom glass on a custom wood dining table. Thank you for such a great product and experience.

I had a broken window in my home and they replaced the glass within a week. Great customer service…read moreand will definitely return if we ever have another broken window!

Top notch local business. Good customer service high quality product! I had an issue with a double…read morecharge and they graciously took care of it.

These guys were very responsive! So easy to work with! A had a window pane break and they were…read moreable to give me an estimate quickly- set clear expectations regarding time frame, worked with my schedule for installation, and showed up when they said they would. They were also Very Polite and cleaned up when they were done, ensuring no glad bits were left behind. Best service and the quality looks great. Thanks guys!!

From the owner: The Glass Guru of Hendersonville is your trusted local source for Glass Repair & Window Glass…read moreReplacement, along with Foggy Window Repair, Screens, Mirrors. We help Homeowners and businesses across Hendersonville solve glass problems quickly and cost-effectively. What makes us different is our repair-first solutions that help customers avoid unnecessary replacement costs. Instead of pushing full replacements, we focus on practical solutions that help extend the life of your existing windows and glass. We help homeowners preserve the performance of their existing windows and glass. We understand the needs of Hendersonville properties, including Established neighborhoods and mature residential communities. Proudly serving Hendersonville and nearby areas like Gallatin, Goodlettsville, White House, Portland, Millersville. Our team is committed to delivering quality workmanship, clear communication, and a smooth experience from start to finish. At The Glass Guru, we aim to save time and money with practical glass repair solutions.

Our church featured 6 huge stained glass window units roughly 4' x 8' in dimensions, which had…read moresurvived the construction and demolition of two former churches in other areas of the state before we got them in 1976. In 2015, the wear over the years was evident, and I ran across Josh Hendricks, hoping he would be able to renovate those pieces of history in a way to preserve and protect them for years to come. Josh quoted a project to remove the windows, restore as much as possible, replace framing, and install a protective outer custom storm window. We had other quotes, with some being cheaper, but there was something about Josh's personality and his passion when he came to inspect the windows. We didn't know for sure how things would turn out, but we went with him because of his connection that day with our administration. Naturally, as with many things, once he got started, the needed repairs were more extensive than imagined. Josh expertly replaced all the trim layers around the hundreds of individual stained-glass pieces, completely rebuilt the frame, and added additional pieces and bordering to accent the beauty of those works of art. Josh oversaw the installation of the storm units, making sure everything passed his specifications before releasing the glass company installers. Once his company reinstalled our windows, we were breathless. That was 9 years ago, and I was able to tell the story of the history of those windows recently, including Josh and his part of the journey they've traveled. I wish to thank him personally out here, for all the public to know. If you want a cheap company to do a cheap job with stained glass, do not use Josh. If you want somebody who obviously knows his craft, and has a gift in the attention to detail, Josh is the only choice you should make in this state. If anybody wants a real reference, from somebody with real experience, I'm not only the pastor of the church, I also own one of the largest real estate appraisal firms in Tennessee. G. Dale Floyd, Jr. ASA, IFA, MNAA WWW.FAWTN.NET

Thank you Josh Hendricks (Hendricks Stained Glass) and Diane for creating a gorgeous, amazing…read morestained glass bathroom window for us. You and your team are amazing and we can't thank you enough for making this for us. It is a true treasure!

My son broke the neighbors window with a ball. They came out next morning to estimate and has the…read morenew window in before the week was over.

From the owner: City Glass & Doors is a full-service commercial and residential glass and door company that…read moreprovides high quality glass, mirror, windows and doors products and sales, service and installation to the community in Tennessee.

Our builders were supposed to take care of the leakage that we had with our shower door since June…read moreof 2022 with constant neglect of back and forth communication and lack of care. Came out 3 times to fix our leaking shower door and were rude and frustrating. They kept putting more silicon sealant around the door. When we reached out to Oz and Jesse, they were very kind and quick to respond. They came out and fixed our shower door in minutes.

From the owner: We are a family company that prides ourself on making things simple and fast, no more waiting…read moremonths for your job to be completed