Very nice Doctor, fit us in at the end of the day. Gave our dog a thorough exam and did not…read morerequire an X-ray. Provided meds for our dog's sprained paw. Very reasonable cost. We were very happy with the treatment our dog received.

This was a terrible experience. First off the place is so run down and not taken care of; there is…read moreno staff other than the Vet; he was doing everything himself from answering phones to pet visits, he also doesn't have a computer system, he uses a desk calendar for appointment scheduling. I took in our new kitten and he charged me $89 after we were quoted $60 and he did literally nothing except for hurt my baby trying to get a fecal sample and gave shots. He has zero bed side manner and, he was so rough with the kitten. He didn't check my kitten in any way, he didn't talk to us at all about anything, it was so uncomfortable and awkward. We definitely won't be back and I feel like I want to get my money back for the visit so I can take him somewhere else to someone who cares.

Got my 3 dogs caught up on their vaccinations! The staff is…read moreamazing and since I am new to the area was so glad to hear of this service!

The staff was very nice. The place was very clean and didn't have a bad smell like alot of vet…read moreoffices

Today while I was sat waiting in a room it occurred to me that even though I'd always intended to…read moreleave a review I had not yet done so. So I left a review about how patient, kind, and understanding the staff here has been known to be. I claimed that this was a provider that you cannot go wrong with.. however, after our visit earlier today, my opinion has changed. About the provider herself these things remain true, as well as the younger receptionist. Unfortunately, the other older receptionist and every one of the techs I encountered today have dramatically changed my opinion and will keep me from returning to this place in the future. Snippy attitudes, literal eye rolls, dramatic sighs, and general lack of empathy and decency. One thing after another, tensions rising, and through it all not once did I have as much audacity as they to behave the way the situation most definitely warranted. Charged for services not rendered. Lack of attention to detail. Dismissive behavior. Inaccurate record keeping.. I could honestly go on. I deleted my previous review before I'd even finished checking out. I have referred friends and family to this center for years.. no more. My recommendation to the new owner? Consider the phrase.. out with the old and in with the new. 2 stars instead of 1 for the 2 devoted staff members mentioned previously..(names of which I intend to include later)

The team of veterinarians that came out to help put our sweet boy to rest were absolutely top…read morenotch. They were patient and caring. They explained ever step of the process. If you need services I highly recommend!

They are pretty good and have many doctors to work with. Prices are reasonable and they are…read morehelpful in helping with pricing for things and services.

I have used Taylor animal hospital for over 16 years. They always take good care of my Sophia -…read morefrom grooming to her health needs. I know that Veronica Harris loves her dearly, and I feel the same concern from Drs. Jordan and Owens. Both of these doctors take such good care of her and even Dr. Jordan met me at the clinic on Sunday after church to help Sophia. Veronica is more than a groomer - she knows her pets and knows when something is not right. She is to be commended as well. Five stars to Taylor Animal Hospital.

Your receptionist, Kelly, was rude and the manager lets her talk to customers anyway she wants and…read moredoes not stop her. If you call at 8:00 for a script refill and they say 15 minutes and you go 3 hours later and it's not ready don't charge me until it is or explain why not just says 2 times ' I Just told you it would be a few minutes' and when you ask about it not being ready she wants to say I can refund it but doesn't apologize just keeps an attitude and says she will say her peace of mind all the time the Manager, I think it's Lucretia, stands there and says nothing. Extremely bad management and employees Too many veterinary hospitals to let customers go for attitudes and No Apology just smart Attitudes

Wonderful place. Only Vet in the area that would see my dog when it swallowed poison.read more

Busy. Very well running office. Even though I never met the Veterinarian, the technicians were very…read moreinformative and make you feel at ease with you hurting pet.

My pup has been going there for a very long time she's old now…read more This use to be a very good veterinarian hospital but it's changed so much! They leave you sitting in a room for hours or forget your even there that's happened to me twice. When you walk in no one acknowledges your even there so in my opinion I think there rude and very unorganized no one knows what's going on ever it's mostly a big mess every time I have to go. So I think after 14 years it's time to move on my pup has skin problems and it's only getting worse and no one seems to know how to help her they just guess at what they think it could be and charge a fortune each time you have to come back because what they did or prescribed didn't help. So I'm sorry but this is my review:-(

I got my kittens one paw declawed due to her nails growing the wrong way causing her pain from a…read morebirth defect....anyways Well a few months later her nails grew back went in for a check up to see what they can do. Mind you they guaranteed me that I would not have to pay for anything if the nails grew back. Well I got call after call to pay for the follow up even though their surgery didn't work. Then for the person who did the surgery to tell me it's above her pay grade to determine if I should be charged or not. When everyone on the staff team told me it was up to her. She honestly could have worded it differently and I wouldn't be upset. Then i waited almost 2 months for the owner to call me after leaving multiple messages about this. This place may seem friendly but they just want your money. Now I'm having to find someone else do help with my cats foot due to them not caring about their patients. I understand they're just animals but this animal is my baby and we should be treated better.

My little dog was sick I called and they worked me in he had wor.s she gave me meds was very gentle…read morewith him. Called e backed that day to check on him very pleased with my new veterinarian.didnt over charge me either.

I hate that I'm writing a poor review because I genuinely have had a great experience with…read moreApplebrook, but we took our puppy to get neutered and left frustrated with the experience. We called to schedule weeks ago and asked for an estimated price, we were told $300 and decided to move forward because we really enjoy the vet overall and have had a good experience thus far. Once we got there (he had taken the medication necessary too) we asked again how much they thought it would cost and said $425ish. We were confused and said oh, we called previously and were quoted $300, they asked if we had a written statement and of course no, we just called. At this point, our dog was already at the vet and had medication to prepare for the surgery, so we felt like we had to move forward. Well, when we picked him up, we were charged $530 for the procedure. Once we asked why it raised, they knocked off $40 for a shot they didn't even give him. If we hadn't asked, we would've paid for something that he didn't even receive. Again, I'm not posting this to be ridiculous or rude, I genuinely have enjoyed our experience with Applebrook. But this instance left us super frustrated and disappointed. I'm only posting a review because we had told them multiple times we were initially quoted $300, and left paying over $500. Just do better about transparent pricing please! On the plus side, the vet techs are very kind and love our dog. Their puppy package has been great for his first year, and I generally would recommend them! I hope this review is more helpful than harmful to Applebrook and their transparency for pricing & educating their staff on handling conversations like this to provide clarity.