Ashland Terrace is our regular vet and we are so pleased with them. They are always helpful and get…read moreback with us any time we have a question or concerns about our kitty. We were on vacation in Florida and had an issue with our cat, who always travels with us to St. Augustine. He had an issue and we needed a vet. Ashland Terrace sent our cat's records immediately and send them to a vet there and get an appointment that same day since we had his records. Thank you, Ashland Terrace Animal Hospital for responding so quickly and making it possible to get our fur baby taken care of while we were away from home! You guys are the greatest!

I don't like the fact that you have to pay out in the lobby After every visit. My biggest complaint…read moreis when I've had to have one of my BEST FRIENDS put to sleep and I have to still go out to the lobby and pay for that. I wish they would have a way to pay in the room and then the family can just leave out of the side door in peace. This is a big deal!!!

We've been using NGAH for many years for our dogs. Super friendly and helpful staff. Very clean…read morefacility with lovely new office expansion. Dr. Ward and Jennifer took excellent care of Peanut for us today. We love them here and recommend them to all our fellow pet owners. Thank you, NGAH! We love you!

Review of Dr. Ramirez…read more I recently brought my very sick cat to see Dr. Ramirez, and unfortunately my experience was disappointing. Despite how ill he was, she declined to provide any medication and instead focused on recommending additional products. She also told me that our second cat would likely become sick as well, which added even more stress. Over the next couple of days, my cat's condition worsened, so I took him to another veterinarian. They immediately diagnosed the issue and prescribed antibiotics, which he clearly needed. A couple of days later, our second cat also became sick and required antibiotics from the same vet. This second veterinarian even called twice to check on both of them--something I really appreciated. In comparison, I never received any follow-up from Dr. Ramirez. Based on my experience, I did not feel that my pets received the care or attention they needed. I feel i wasted $160.00 on someone who leaned on the wall to say you are not going to like what i am going to say, before she ever touched my cat. She cares more about the money!

This was a terrible experience. First off the place is so run down and not taken care of; there is…read moreno staff other than the Vet; he was doing everything himself from answering phones to pet visits, he also doesn't have a computer system, he uses a desk calendar for appointment scheduling. I took in our new kitten and he charged me $89 after we were quoted $60 and he did literally nothing except for hurt my baby trying to get a fecal sample and gave shots. He has zero bed side manner and, he was so rough with the kitten. He didn't check my kitten in any way, he didn't talk to us at all about anything, it was so uncomfortable and awkward. We definitely won't be back and I feel like I want to get my money back for the visit so I can take him somewhere else to someone who cares.

Very nice Doctor, fit us in at the end of the day. Gave our dog a thorough exam and did not…read morerequire an X-ray. Provided meds for our dog's sprained paw. Very reasonable cost. We were very happy with the treatment our dog received.

We have several rescue babies, and they have been amazing with all visits and situations. Even with…read morelosing one to illness, all was handled respectfully and with privacy. Office visits are completed promptly.

The young nasty mouth at their front desk, who also answers their phone. Who also won't let you…read morespeak to the doctor to explain the situation between her and what took place the day of the appointment. Who calls you back (not the doctor) and tells you "your fur babies are no longer welcome there"! I have 4, one with mouth cancer and he has been dr D's patient since birth. She has been rude on phone for years. Wish I knew her name but just call her "the little nasty mouth that answers their phone"!!

I've lived in this area for over 30 years and have horses, cats, and dogs. Back when I was younger,…read moreI had thought about going the veterinarian route but life took me a different direction so I can sniff out a vet that just wants to overcharge you for things that don't matter. Dr. Thigpen, Dr. Long, and Dr. Smith are the most compassionate and knowledgeable vet for dogs/cats around. The staff are true animal lovers and won't over handle your animal or sedate them unless it's necessary. They don't do horses but do many exotics. Veterinary services are so expensive these days and they will work with you to find the best method of treatment for your animal and checkbook. Now this is NOT your fancy white walled vet building. It's a renovated barn with plenty of farm animals around. It doesn't smell like a vet office either which puts many animals at ease. I've been using Dr. Thigpen since before her barn was renovated into a vet office- back when it was just a goat milking parlor which was over 12 years ago- I highly recommend them.

Please don't take your pet to Sale Creek Veterinary Services. Dr. Wiley and the staff have no…read morecompassion for animals. They are laser focused on squeezing every last dollar out of people. In our case, our little dog was suffering from extreme pain in her spine, and they let her suffer for days because they wanted us to buy her medication directly from them. Sale Creek charges exorbitant prescription fees, and my wife and I are just working class people. We need to save money when we can. They didn't even call us and tell us they cancelled our prescription at another veterinary pharmacy, even though they were fully aware of how much pain our baby was in. How greedy, how petty do you have to be to let a helpless little animal suffer because you want to make a few more dollars? If it had been medicine for fleas or ticks, maybe I could see it. This was a medication that reduces her pain just enough so she can stand up to eat and go to the bathroom. I just can't relate to that level cruelty. We had already paid them about $2,000 in the past month because they wanted to run all kinds of tests on both our dogs, but that wasn't enough. They don't just want some of your money. They want it all. Now here we are a month later. Our little dog is still suffering and has run out of pain medication, and we are looking for another vet. Dr. Wiley and her staff are walking away with about $2,000 and didn't help us in any way. We aren't one bit closer to finding the cause or resolving her pain. Our little girl is feeling worse than ever. If you love your pets like we do, if you do nothing else today, please make the right choice and avoid this clinic. The owner is trying to have my review removed, so I can't say what I want to say how I want to say it because the public won't get to hear the real story and decide for themselves. Chewy contacted them on a Thursday because I tried to buy the same medication from Chewy that Dr. Wiley said Mollie needed for 1/10th of the price that Sale Creek charges, not 1/2, not 1/4, 1/10th of the price! Chewy told me I could have the medication delivered to Georgia but not Tennessee. I didn't know any of that before speaking with them. Chewy sent out the request to have the script filled that same day. Five days later on Tuesday, Debbie Gordan from Sale Creek Veterinary Services contacted Chewy. She told Chewy that my wife and I don't really live in Georgia, and they should cancel our order. Ms. Gordan never bothered to tell us she cancelled our order. Ms. Gordan and Dr. Wiley knew our little miniature shnauzer was in too much pain to stand up to use the bathroom when off the medication, but they absolutely did not care. They wanted us to buy their ridiculously overpriced meds. I'll give you another example. They charged us $80 for a two week supply of an arthritis medication. I bought a three month supply of the same medication online for $30. It was from Petmeds. They tried every possible tactic to prevent me from buying that arhritis medication online. Eventually, I went over and sat in their lobby for about a half hour until they finally gave me a written prescription that I had to send through the mail to Petmeds. All they would say is, "Well, we don't work with them." As a result of having to mail in the prescription because they refused to send it electronically, my dog was going to have to go off the arthritis medication for several days. I asked if they could just sell me a few arthritis pills until her prescripton came in. They sold me four pills. Those four pills cost more than the three month supply I ordered from Petmeds. 4 arthritis pills from Sale Creek cost more than 90 arthritis pills from Petmeds. The people of Sale Creek deserve a better veterinary clinic. The doctors and staff at this practice should relocate to somewhere people are rich and don't have to worry about how much things cost.

I've had incredible service by my vet., Amy. She is now treating both of my cats. She found…read moreearly/mid stage CKD in my 13 year old. Thank goodness it hadn't progressed more! I credit her for finding it. She is doing great now on a diet Amy suggested. My other cat is also being treated by Amy and she's been great with him also. He was very sick for a few days. I thank Amy for taking such good care of him and now have a new prescription food for him. I wouldn't take my cats anywhere else. I know they're both being well taken care of.

Don't take your animal here, they may leave more sick than before you took them in!!…read more Took my senior dog here for some hip injections to help with mobility. This went fine. Fast forward 5 days and now, she can't breath or stand up without falling from exhaustion. All symptoms consistent with kennel cough and timeline fits. Dog is old, just hangs out at home so, she hasn't been anywhere else or been around other dogs. Called vet, they deny fault and what was even more unbelievable, was that they asked us to bring her in for another "exam" (ie: charge us more money and be exposed to more communicable diseases). We sent a video and pleaded for them to give us some medications to help her. We even sent a video so they could confirm the kennel cough. They didn't even call us back!! Not sure if my 15 year old dog will survive. Kennel cough is very tough on old dogs.

Southside was able to get us in quickly. The technician who cared for my dog was knowledgeable and…read morethorough. Dr. Jordan was friendly and answered all of my questions. The visit didn't feel rushed and the team at Southside was really nice.

I would def be taking my fur baby back to this vet. Not only was the receptionist the loveliest…read moreperson ever when making my appointment, but all the staff I interacted with during my time there were beyond helpful, informative, and super kind. My sweet baby was super anxious upon arrival but all the lovins and treats from the friendly staff sure made things a lot better. Dr. Jordan Marcan went above and beyond. You can tell he truly cares about animals and he answered all my questions. The facility was easy to locate, super clean and we got seen right away.

Busy. Very well running office. Even though I never met the Veterinarian, the technicians were very…read moreinformative and make you feel at ease with you hurting pet.