Professional quality undercoating my truck and car. I highly recommend this company and they were able to get it done faster than I expected. read more

I'd been planning to help a family member move by using a friend's pick up - until the weather forecast changes from "chilly and overcast" to "snowy" and we worried about furniture being ruined from exposure. It was late Friday, the end of the month, another Uhaul location gave me a lecture about not reserving a truck ahead of time, a Penske was out of trucks (but one of the guys offered to come help move furniture when he finished his shift), and just when I thought my luck had run out - Crenshaw's! The dude working (owner?) was polite and helpful and no attitude about trying to rent a truck on the 30th of the month. But the best part was - my initial estimate (one day rental, insurance, estimated 30 miles of driving) came in at about $85, but when I looked at my credit card statement, it came in at $76. I've never had a vehicle rental come in under the estimate. I returned the truck with scant minutes to spare in my 24 hour window, and since I had to use the key drop off I was sure that I was going to be charged for two days. It was great to do business with an honest truck rental guy. Should I ever need a truck in Charlottesville again, Crenshaw's will be my first call, not my 3rd. read more

I am a small business owner and my truck is my livelihood. This past week it began to make a horrible noise when we drove it. I took it to Crenshaws Auto Service to find out what was going on. As it turns out, the whole rear end was failing. The mechanic drove my truck and warned me not to continue driving it, as it would only cause much further damage. After quoting me a price for replacing the rear end, and promising it back by Thursday....They finished my truck two days early, and came in considerably under the estimated price. If you're like me and your life rides on your vehicle, Crenshaws Auto Service is the only place to go. Ed Moon, owner Moon's Audio & Video read more

This was by far the worst experience I've ever had in a business/store period. I walked in, the guy was reading a newspaper and immediately seemed annoyed that I even walked through the door. I asked about inspections and he quickly said "not until Monday" with an awful look on his face. Denied me for state inspection and then began raising his voice and cursing at me when I asked a simple question regarding how inspections and the laws around them worked. I asked him to please calm down, that I may not know what I'm talking about and didn't deserve the attitude. He then told me to, very very loudly I might add, "get the fuck off of the property" and to "go fuck myself". I have never been treated this way by an employee in my life. It was certainly unnecessary. You will not receive our business and we will be making sure nobody we knows comes to you. This is unacceptable behavior coming from someone who also runs a business. read more

I highly recommend this auto service shop. The people who work there are honest and have integrity, not something you find with many auto shops in Charlottesville. They know how to diagnose and appropriately charge for their services. I definitely encourage you to support this business. read more