Incredibly frustrating ! Their "home warranty" is not honored. If a claim is made, the team refuses…read moreto actually address the issue, leaving the homeowner forced to make multiple appointments, wait 2-4 hour windows for each appointment, with no resolution, then requires scheduling another appointment with someone else... months of games, and while there was resolution, they caused a second issue and refuse to correct it. We had a broken leaking water heater, and they refused to fix it for two months. The water bill just came in, and it's almost $400 for less than 60 days. Lennar finally swapped the water heater, but refuses to pay the exorbitant bill that they ran up. I repeatedly alerted them to the issue, made multiple requests, and at each appointment, got lectured how go use a water heater. It was broken. The codes stated that, and it wasn't working, so lecturing the homeowner wasn't fixing anything. And the solar they included in our contract? They refuse to complete their part of the paperwork, so it remains discontinued. GAF, the company they chose to partner with, is unreachable. They do not answer The phone number, nor return any calls. Currently, when we flush two toilets at the same time, the fire alarm goes off. We have to report this, but DREAD how they treat customers. It's incredibly frustrating.

Terrible! I tried Craig Kadden since I was pre approved. This guy was the worst loan officer l…read moreever worked with and met. He always had something to do and it was very hard to get him to finish my file unless he thought it was a quick sale. After he reported he couldn't help me I found a home and purchased the same home he couldn't get me approved legally in 8 days. In an attempt to stick to the facts of this awful experience which led to a waste of money, time; which is priceless, energies & did I mention precious time? I have decided to organize the list of unethical piss poor business practices I experienced in working with one Craig Kadden. 1. He withdrew filing my case to the underwriter stating I didn't have enough documents to prove, which was a lie on the day of supposed to be moving into my place. 2. craig sat on certain required pages of the purchasing contract for weeks at a time delaying the process. Each time we would discover documents missing & then trace them back to her he would provide them but always late in the day killing yet another "business" day. The list goes on. If you are purchasing a home from Lennar make sure that you confine in someone except for Craig Kadden. Trust me you'll be saving a lot of time and money.

The models look good on the surface but lots of issues and horrible customer service and follow-upread more

Be careful. The second you walk across the threshold of the model homes you will be locked in to…read moreusing their team of sales people. You will not be allowed an opportunity to come back with your own realtor. How do I know? Because this happened to my grandmother. An 87 year old woman who just wanted to check out the new community now cannot purchase a house if she wants to use a realtor of her choice because she already looked at the houses. She didn't sign a contract. Didn't make any commitments. Just got stiff armed and made to feel like she was trying to do something unethical. This is outrageous. If you're going to have a policy this strict, your "consultant", not realtor, not salesman, but "consultant" should proactively ask if the person has a realtor first and inform them of the policy. We will not be doing business with such a company. I suggest you don't either.

The sales representative Brenda was nice at first until it came came to making a decision to move…read moreforward on a home that we clearly stated we wanted to move forward on. Not only did she not grasp the fact that my wide and I were working when a decision had to be made (within minutes) but when asked to provide the cost breakdown she decides to send a picture that she took with her phone of the computer monitor? She finally send an email in which she openly admitted she messed up on and to disregard the price discrepancies. All I was asking for was correct information to review and the response we got was very condescending "this is the home you wanted and I spent a lot of time with you. I'm getting a hold of you on my day off just to help you, so if I don't get an answer from you then we will move on" I could say more about how unprofessional she was but I will leave it at that. Let's just say I talked to her before her text outbreak and confirmed we were moving forward, provided an email stating we are moving forward and and 3 texts saying we were moving forward, but Brenda continued her path of being rude just because I wanted to review full documents vs what she was verbally informing us about! My advice stay away and avoid future headaches. I have never dealt with such incompetence before. She couldn't even justify the discrepancy on different home loans which changed the overall price of the home purchase ?!? The sad thing is we were already approved for a home loan and are in a position to purchase.

Love LENNAR. Beautiful home we purchased. Heidi the sales associate was incredibly helpful. Igor…read morewith the construction team goes above and beyond for us, even now months after our move in. He's always on site to lend a hand and help us with our concerns. Thanks LENNAR and Igor.

Now that the Husband and I are living in a crappy apartment waiting for our new home to be ready,…read morewe have decided to kill time on the weekends by visiting new home communities and pretend that we can afford one of their luxuries. My Father in Law has a Lennar home so we decided to go to the new ones to see what all the fuss was about. The nice thing about Lennar, is that everything is already included! No having to deal with pesky upgrades that bump up the purchase price; what you see is what you get. The homes themselves were our favorite out of all the new homes communities we have seen... And there have been a lot! The craftsmanship that goes into each house is apparent in all the details. I also liked how they had more than one one story floor plan. They also had two floor plans that included a separate granny unit which would be convenient to rent out or have your elderly parents live in. The homes range from about $440,000-$650,000 so you are definitely paying for all that you get, but you really get your money's worth out of the Lennar houses.

My wife and I are relocating from the Bay Area and have been looking for almost 2 years. By…read moreaccident we discovered the Lennar Homes at West Park.The entire Staff has been GREAT so far.We purchased the Ashbrook Model and absolutely love the floor plan. I am a professional Realtor with 25 years experience. I believe Lennar has the best designs we saw in our Home search. I would recommend Lennar to anyone searching for a home any where Lennar is building. "Price", "Quality","Design" and "Service", a hard combination to beat.

Terrible quality and even worse customer service. The sales office will be friendly and helpful…read moreuntil you sign the contract. After that, you're basically on your own. I had electrical issues, HVAC issues and a gas leak. The construction manager was unreachable most of the time. The customer care manager was equally useless.

Would never purchase a home from Lennar. Their all about making money for themselves. Would not…read moremodify anything. Why buy new when you buy their way or no way. Great way to maximize profits. You end saving money on the front end, to spent it in the long run. Great plan to benefit builder and not the buyer.

I've been in the house for 4 years and had some of our systems go out. The original buyer hated…read moreit and was out after 6 months. We had our ac go out after only a few years and had a diagnostic completed and they advised the builder out some cheap parts into the home to get the cost down. I called into customer service who was extremely condescending and rude. If you buy a home from here don't expect any help when the place starts to fall apart after a few years. There are plenty of lawsuits against lennar for shoddy home building.

Lennar shuffles their employees throughout the region every few years and uses the same contactors…read more So the house you're getting is the same as mine, just a differnt location. I love my neighborhood, but read on... I have lived in a Lennar home for three years now. The sales staff is wonderful and informative. Before moving in, we went through an inspection and I had to have things corrected like improperly wired items. When the house was done, there was issues with the water draining (it clogs up), the toilets not flushing, cracks in the ceiling and water damage through vents. My main issue is that there have been three customer service techs assigned to the area in three years. They make you submit a claim online and then they ignore it or tell you that you're the problem for your issue. It's a new home-- it's clearly issues they need to fix, especially when the neighbors get together on websites like Nextdoor.com and realize they all have the issue. I don't like being shined on from a minimum-wage paid service tech. Calls to corporate go unanswered and I'm shuffled around throughout their organization. I get lots of letters in the mail from lawyers who are soliciting clients for a law suit against the company and although I've never been they type to seek resolution through litigation, I may have to consider it. Just overall, poor, poor service.

We reached out to Gary for our one year home Inspection. The inspection itself lasted a few hours…read moreas Gary was very thorough and detail oriented. He found a lot of things that we would not have noticed as homeowners. He provided a full report with images and we are very happy with his services. Highly recommend.

Long overdue review here, but Gary did our home inspection a few years ago and he was very…read morethorough, personable and honest, and charged a reasonable rate. I would definitely recommend him.

We recently purchased a JMC Home. We heard everyone talking about how the quality of the homes were…read moremuch better than any other homes in the area. When looking at a model home, these are put together very well. This is how they hook you! When you buy a regular home with no upgrades, it's literally like any other home, but you're paying much more! Dave was amazing and I have nothing negative to say about him. He was always helpful and professional. We did our first initial walk through. This was a real eye opener of how things are thrown together and the quality control of making sure the house was ready for move in does not happen. You would think when purchasing a residence that their employees would have walked the residence and made sure everything was damn near perfect and ready for move in. Not the case! There were broken titles on the house, paint noticeably thin on the walls, shutters broken, spackle around windows falling apart, base boards not matching, issues with the wood trim outside, on and on. We blue tapped the house like crazy. Was so disappointed. We were told these things would be fixed by the final walk through. Final walk through, only a few things had been fixed. When I asked Miguel and Jesse about why they weren't fixed yet, they kind of shrugged it off and blamed it on the third party contractors they hire. Or they simply played it off like we have a year to have it fixed! I shouldn't have to move into my house and have someone come out and fix an issue that was already brought to their attention twice! When you point things out to repair they literally use a paint brush and spot places so it's obvious and doesn't blend. They used goof off for almost every fix, the seal on the garage was warped, Miguel just shoved some pieces in the rubber to make it expand instead having it replaced, and things like eaves were never repaired. Was told they come in and clean the house prior to move in. Nope! Absolutely filthy and dusty. The appliances are on the cheaper side. The doors and kitchen lights are already having issues and it's only been two weeks. Above the fireplace they have the hookup for tv, but there's no stud to hang it in the middle so the tv is offset. Then the real kicker on top of all this! There is not proper drain from the back yard to the front yard. So when we hired a landscaper they had to do the best they could to get it to drain to the front. Miguel being nosy walking around had the audacity to tell our landscaper to make sure it didn't drain in our neighbors yards. When my landscaper mentioned how they short cut the drain, Miguel knew this and said it cost money. So you charge approximately 100k more on your house and they can't even properly run drains to the front. Not good! Oh and let's not forget to mention Shane! He's a reach peach! I brought toilet paper to the house since the walk throughs take anywhere from 2-4 hours and there's no bathrooms near by. Plus I'm a woman who had just recently had a baby. Immediately upon walking up the garage, Shane rudely asks if I'm ready to move in. I told him I was, thinking he was being nice and sincere, not the case. Then he rudely tells me I'm not allowed to bring anything in the house until it closes. It's literally toilet paper to go pee. Just unbelievably rude! Even Jesse was apologetic for Shane's attitude! Honestly the purchasing of the home is easy, but the rest is horrible! Knowing what I know now and how this house is, I would have never purchased it and kept looking. Really disappointed!

The quality assurance is beyond lacking. If you buy one of their homes, get ready to fight over…read moreany single thing that needs to be repaired. We had issues with nearly everything and they only repaired less than half of the problems. Oh, they will tell you they will rectify it but then there is ZERO follow through. In fact, they had "repaired" something we didn't even ask for... Well, let's just say, it here was no repair to be done. Instead they filled in mortar between the fascia stones for no reason at all. That shouldn't ever be done; so it looked horrible and no way to rectify it other than redoing the entire pillars. Insult to injury, they left the job half finished in the end. That issue doesn't even scratch the surface. I wish I was joking, but I'm not. I've purchased from Centex and Pacific Standard before and never had such immense quality issues and such lack of care post sale. Do not buy from these jokers unless you like chasing repairs they will delay or deny within your warranty period. You will very likely regret it.

John and his crew are masters of their trade, we couldn't be happier with their performance,…read morequality, craftsmanship and professionalism. The team was patient with our frequent design changes and hectic scheduling, accommodated all our requests. Our yard turned out beautiful. Don't mind lots of open space in pictures, this will be a developing garden over time, but the foundational work is done perfectly by JWA, dry river bed, irrigation lines, waterfall, creating space for us to enjoy and add variety of plants as time goes on.

They did a great job, landscaped our backyard and widened our driveway and put in a walkway in the…read morefront. Very prompt, kept us updated on what was going on, reasonable price.